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Discussion on CURCY - WooCommerce Multi Currency - Currency Switcher

Discussion on CURCY - WooCommerce Multi Currency - Currency Switcher

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1080 comments found.

ignac022

ignac022 Purchased

CURCY currently protects the main currency settings page with `manage_woocommerce`.

This means the settings are accessible not only to administrators but also to WooCommerce Shop Managers, because WooCommerce grants `manage_woocommerce` to the `shop_manager` role by default.

We believe this is too broad for CURCY’s global currency configuration. These settings affect pricing, exchange rates, checkout currency behavior, payment/currency availability, geolocation behavior and potentially store revenue reporting. They are changed rarely and should generally be treated as site-level configuration rather than daily store operations.

Please consider changing the required capability for viewing and saving the main CURCY settings from `manage_woocommerce` to `manage_options`, or provide a filter such as:

`apply_filters( ‘wmc_settings_capability’, ‘manage_options’ )`

The same capability should be used consistently for: - registering the main settings menu, - rendering the settings page callback, - saving settings, - AJAX actions that read/update settings.

Current relevant locations: - `admin/admin.php`: main menu uses `manage_woocommerce` - `admin/settings.php`: settings save uses `current_user_can( ‘manage_woocommerce’ )`

There is also an inconsistency because some related CURCY admin pages already use `manage_options`, for example System Status and Bulk Fixed Price menu pages, while the main settings page uses `manage_woocommerce`.

MyTrinhVT Author Team

Thank you for your suggestion.

In WooCommerce, users with the `manage_woocommerce` capability are generally responsible for managing store operations, including editing product prices, managing orders, and configuring WooCommerce-related settings. Since CURCY directly affects product pricing, currency conversion, checkout behavior, and other store-management functions, we consider `manage_woocommerce` to be an appropriate permission requirement.

Additionally, store managers are often expected to handle these types of store-level configurations without requiring full WordPress administrator privileges (`manage_options`).

That said, we’ve also forwarded your suggestion to our development team for further review and consideration in future improvements.

ignac022

ignac022 Purchased

I understand. I would kindly ask you to add the filters for the capability so we can customize this easily. In our case we just want to remove the setting for currency from users without deleting manage_woocommerce for them.

MyTrinhVT Author Team

Thank you for your feedback.

We’ve forwarded your suggestion regarding the capability filter to our development team for consideration.

We’ll keep you updated if there are any developments regarding this request.

Fatal error: Uncaught Error: Call to undefined method WC_Stripe_Helper::get_stripe_fee() in /public_html/wp-content/plugins/woocommerce-multi-currency/admin/order.php:81 – compatibility issue with latest WooCommerce Stripe plugin 10.7.0 on view order page in admin.

MyTrinhVT Author Team

Our team has finished fixing this compatibility conflict. It will be officially released in the next update. In the meantime, please feel free to open a topic on our support forum, and we’ll be more than happy to send you the dev version right away.

awesome 5 star for that :)

MyTrinhVT Author Team

Thanks so much for your great review. If you have any further questions, please feel free to reach out anytime.

Hi, happy to found your plugin. As WCML is very performance heavy I’d like to use your plugin. But I am not sure if I can handle Caching and SEO with your plugin. I am using FlyingPress. What other feature will I loose or gain using your plugin instead of WCML. I use already wpml, but I know that together with WCML it could get slow.

MyTrinhVT Author Team

Hi, FlyingPress has confirmed compatibility with our plugin in their documentation. You can find more details here.

If you’d like to test the compatibility first, you’re welcome to try it with our free version here: https://wordpress.org/plugins/woo-multi-currency/

Hi, Angela

Another update shows that the changelog link is not working. Currently it degrades the UX every time your plugin is updated.

Could you please ask the developers/administrator if they plan to fix this?

Regards,

I’ve passed your report to our development team, and they are looking into this issue.

In the meantime, you can check the latest updates directly via the changelog on your site, as shown in this screenshot: https://prnt.sc/AG6ZrjF3q44-. This will help you check for improvements quickly without any extra effort.

Hello I’d like to ask if it is possible to confirm compatibility with the WPCLEVER WPC Grouped Product for WooCommerce. We use the premium version of the plugin but for the testing can be probably used the free version https://wordpress.org/plugins/wpc-grouped-product/ I think that there is some problem with the Smart Group Price but I also think that this can be solved easily. I can help with testing for sure. Thx for your answer – best regrads dUDLAJ

We haven’t tested our plugin with that one yet, so we’re not sure about the compatibility. Please feel free to test it with our free version: https://wordpress.org/plugins/woo-multi-currency/

Hello, thx for your answer – I tried to test. At first it seams to be working with the WPC Groupped products plugin, but our case is even more complicated – we also use B2B King. When I tried to test it also with B2B prices then the calculated prices we’re not working corrrectly = stopped to work correctly and I was not able to fix this. I did not tried the manual input prices. Maybe we will need some testing enviroment for this. I can try to prepare it. Any suggestions will be apreciated. Best regards – dUDLAJ

MyTrinhVT Author Team

Hi, it looks like this might be a compatibility issue. Could you please create a support ticket in our Support Forum? We’ll be happy to investigate it for you.

Our android app is connecting via api to the woocommerce website. We would like to set the default currency in the app based on user’s geolocation automatically. How can we achieve it using this plugin.

Currently, CURCY is a web-based plugin for WordPress and WooCommerce. We do not offer support for mobile apps at this time.

Ciao! We purchased your plugin some time ago, but our support period has now expired.

We had registered on your website, but our account has since been deleted — we assume due to inactivity over a certain period of time. That is why I’m writing here.

Is there a way, using CURCY, to find out how many times the currency switcher function is used? To explain a bit better, we would like to understand whether this feature is actually being used on our website or not.

Thank you!

To be clear, our plugins on CodeCanyon require only a one-time payment for lifetime access, meaning you can continue to use and update the plugin indefinitely.

However, please note that once your support period expires, our team won’t be able to provide direct hands-on assistance. While you will still be able to update the plugin, you will need to do so manually.

You may refer to this Envato post for details: https://help.market.envato.com/hc/en-us/articles/208191263

Best regards

This is perfectly clear. However, many developers here never fail to provide answers to simple queries. It’s a matter of approach to customer care. Kind regards.

Of course. We always provide standard support to all customers, whether they have an active license or not. Just to clarify, the “hands-on assistance” I mentioned refers specifically to direct technical support and is outlined in the Envato article above.

If you have any questions, just let us know here or create an account to open a topic on our official support forum: https://villatheme.com/supports/forum/presale/. This is our dedicated channel available to all customers.

Hi, When using your plugin with TranslatePress and WooCommerce, can you have different payment/merchant accounts for checkout depending on the chosen location/language?

Example: If paying in the UK, it will use the UK Stripe account If paying in France, it will use the French Stripe account

Is that possible, thank you

ok thank you, but can you 100% use 2 different Stripe accounts per user’s selected country location?

MyTrinhVT Author Team

Please note that the results depend on the currencies supported by your Stripe plugins, which must also be compatible with CURCY.

To ensure everything works smoothly, I’d recommend testing with our basic version: https://wordpress.org/plugins/woo-multi-currency/.

If it works with both Stripe accounts simultaneously, you can then upgrade to the Premium version to unlock the feature for assigning currencies to payment methods.

ok thank you, i will try that.

Hello, I recently activated the pro version (before was using the free version) and everytime someones checkouts, the following error pops up:

“There was an error processing your order. Please check for any charges in your payment method and review the order Order History before placing the order again”

The free version seems fine, the problem is being caused by the pro version. Plugin setting at at default.

MyTrinhVT Author Team

Hi,

Thank you for reaching out to us.

It’s a compatibility issue. Could you please create a support ticket on this Support Forum and let me take a closer look?

Best regards.

Hi, I use the free version but generate an error when I use it for products with multi-priced product attributes. Can the pro version handle this feature?

Hello,

Thank you for your interest in CURCY and for your questions. Could you share some screenshots showing the error you’re facing?

Best regards.

Hello, Before purchasing CURCY Pro / WooCommerce Multi Currency Premium, I have a few questions:

Does the plugin support real checkout in the currency chosen by the customer, or does it only display prices?

Is the plugin compatible with Tap Payments, so that the selected currency is passed correctly to the payment gateway?

Is the plugin compatible with the Elessi WordPress theme, especially regarding the Currency Switcher and multi-currency checkout?

Thank you for your help!

Hello,

Thank you for your interest in CURCY and for your questions.

The plugin supports real checkout in the selected currency when it’s used with WooCommerce. However, compatibility is guaranteed only with WooCommerce itself. We can’t guarantee compatibility with all third-party payment gateways or themes, as they may handle pricing and currency logic differently.

For Tap Payments and the Elessi theme, we recommend testing the free version first on your site to ensure everything works as expected before purchasing the Pro version.

If you have any other questions, feel free to let us know, we’re happy to help

Best regards.

ateya3d

ateya3d Purchased

is your plugin is integrated with WooCommerce Custom Payment Gateway Pro from wpruby https://wpruby.com/plugin/woocommerce-custom-payment-gateway-pro/

any Custom Payment Gateway maded buy this plugin not appear in checkout , i force it to show for specific currency

if your plugin is not compatible with it suggest any other Custom Payment Gateway plugin work with your plugin

Hello,

Thank you for reaching out to us.

We haven’t tested this plugin specifically or integrate with it, but I can definitely check what’s going for you. Please create a support ticket on this Support Forum, and I’ll be happy to assist.

Best regards.

Hello!

The link to the plugin changelog is not working. Is there any way to fix this?

Hi,

Thank you for reaching out. I’ve noted the issue and passed it to our administrator. In the meantime, please see the log in this tab: https://snipboard.io/vMi4LP.jpg

Best regards.

Hi, Angela

Just want to remind that the changelog link is not yet fixed. I’m sure the bug is easy to fix. But currently it degrades the UX every time your plugin is updated.

Regards,

Hi,

Thanks for the reminder, I appreciate it.

I’ve just pinged the administrator again and asked them to prioritize fixing the changelog link. You’re right, it’s a small thing but it does impact the update experience.

Thanks for your patience, and sorry for the inconvenience in the meantime.

Any chance of giving me the correct settings for compatibility with wp-rocket?

We’ve tried everything and it still caches the currency for private browsing to the last loaded currency at uncached page

Hi,

Thank you for reaching out. You can try enabling the “Use cache plugin” option under the plugin’s General Settings. This helps improve compatibility with caching tools like WP Rocket.

If the issue persists after turning that on, please open a support ticket on this Support Forum so I can check the configuration directly. I’m happy to look into what’s causing the currency to be cached incorrectly

Best regards.

SEAKZ

SEAKZ Purchased

Hi, I cannot create support account as the new account email is not reaching with the password link. I already sent you an email using your contact form. Kindly check. In case you need to intervene manually, kindly check user name ‘WA’ (OR ‘WA2’) in your system. Please do not post confidential details here. Thanks a lot :)

Hello,

Thank you for reaching out to us. Please try again, login to our system using this Login with Envato button: https://snipboard.io/TOb8AS.jpg

Best regards.

SEAKZ

SEAKZ Purchased

Hi,

We will contact you by email since we do not have permission to share the envato account with others who will fix this issue. (The tech people). Therefore, gmail / usual username/pw is best for us. Thanks a lot and you will get an email over the next few days as we configure all our purchases from you (we bought a lot) and we will send you a consolidated email with all plugin issues to save your time and effort :)

Best,

Actually no, logging in with Envato does not share your Envato password or give us access to your Envato account. It only connects your Envato purchases to your VillaTheme account so we can verify which plugins you bought and the support period for each one. That’s all we need.

Also, we don’t provide technical support via email. All support requests must go through the ticket system so we can track issues properly and assist you efficiently

Hi, can we use this in Learnpress? (not courses as products but as Learnpress courses).

Hello,

Thank you for reaching out to us. It’s partially compatible, just the converted price and not the fixed price. I would recommend testing with the free plugin first: https://wordpress.org/plugins/woo-multi-currency/

If you decide to buy the plugin and run into any issue, please create a support ticket on this Support Forum. I’ll be checking.

Best regards.

It seems its working with Learnpress + Woocommerce payment. Bought the pro version. Can I upload and install the plugin without removing the free version?

Yes, no worries.

HUSKY – Products Filter – for price range The slider multicurrency is not working, always showing the default price, and I can’t activate the plugin using the purchase code. Can you please help me?

Hello,

Thank you for reaching out to us. It’s a compatibility issue. Could you please create a support ticket on this Support Forum and let me take a closer look?

Best regards.

Hi, i use Triprex Theme, so the product not comes directly from WooCommerce product. Do your plugin support something like this ?

Hello,

Thank you for reaching out to us.

It works only with WooCommerce products. Your theme doesn’t matter, but the item itself must be a real WooCommerce product for the plugin to work.

When you say the product “does not come directly from WooCommerce”, can you explain what you mean? If it isn’t created as a WooCommerce product, then the plugin won’t be able to interact with it, there’s no partial or in-between type it can support.

And, I would recommend testing our free plugin, if it works for your setup: https://wordpress.org/plugins/woo-multi-currency/

Best regards.

does it shows sales report in each active currency in admin dashboard ?

Hello,

Thank you for reaching out to us. I’m afraid we don’t have that feature.

Best regards.

then how will i get the sales report of different currecy ?

You can try WooCommerce’s built-in Analytics/Reports.

Our plugin converts amounts using the exchange rate at the time of the order

Can I convert a custom field value to automatically like regular price and sale price?

Hello,

Thank you for reaching out to us.

There’s no option/settings for that but you can try the following shortcode: [woo_multi_currency_exchange]

Please read the details of the shortcode in this document: https://docs.villatheme.com/woocommerce-multi-currency/#page_section_child_menu_3872

It’s to display product price in specific currency but you can enter any value there. E.g. try [woo_multi_currency_exchange product_id=”” currency=”” price=”5555” original_price=”“]

Best regards.

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