866 comments found.
Hi, currently I’m using your plugin from Minimog theme since they have your plugin as their default plugin theme. I was wondering, is your plugin compatible with litespeed? i didn’t see litespeed as compatible plugin in your doc. Is there any setting for the litespeed can be worked with your plugin? Thanks
We have Free Shipping that requires a minimum amount of US$30 but at checkout the item is US$10 and converted currency is $65 the customer still gets free shipping. Can you fix this in your next update?
Hi,
Thank you for contacting VilaTheme.
Which 3rd plugin you are using to display the shipping amount on your site, or do you use the default WooCommerce shipping settings?
Best regards.
We’re using the default WooCommerce shipping settings, no 3rd party plugin for shipping…
Hi,
We checked again and did not find this issue on our site; in this case, please contact us via our support forum; we need more information to figure out what the problem is on your site.
Best regards.
Hello, I am interested in your plugin but I wonder if it can accomplish what I need for my use-case. Can your plugin do the following (the store is in USD base currency)?
If payment gateway is COD: 1) Save a converted order total in EUR to the order metadata 2) Display the converted EUR total below the USD order total on the thank you page, account order page, and in order emails
If payment gateway is BACS: 1) Save a converted order total in HKD to the order metadata 2) Display the converted HKD total below the USD order total on the thank you page, account order page, and in order emails
In both cases, the store currency will remain USD. What I am trying to accomplish is that based on selected payment method, the customer will see which amount to pay in the currency for that payment method.
In my case, COD has bank transfer info for a EUR account, and BACS has bank transfer info for a HKD account. Therefore, I want the customers to know how much money to send in the correct currency when checking out.
Hello,
Thank you for reaching out to us.
We have option “Display multi currency” that shows 2 currency on Checkout page like this: https://nimb.ws/y2iRjH
Please see this tutorial video for a better view: https://youtu.be/_DV2XVETUzM?t=341
But at the moment, the function to show 2 currencies on My account – Orders, Thank you page, or on email is not available yet. We’ll take it into consideration.
Best regards.
Hello, thank you for answering. When displaying multi currency as in the screenshot, does the order get saved in the foreign currency, or does it remain in the shop currency?
Hi,
Thank you for waiting patiently.
Please ignore the Display multi currency
option above, in this case, our plugin has options to change currencies respectively with the selected payment gateways (See this: https://prnt.sc/gMWryXFDKptR ). And the paid currency in the order will be in foreign currency.
Best regards.
Доброго дня всем! Подскажите пожалуйста, работает ли плагин для рынка РФ? Может посоветуете что либо для e commerce
Hi,
Thank you for reaching out to us.
Our plugin can work on any country. It also supports Russian currency. You may try our free version to ensure it works as you need: http://bit.ly/woo-multi-currency
Best regards.
hello i tried your free plugin but i don see on menu settings where i can add shortcode to the menu as showed in your video
Hi,
Thank you for reaching out to us.
You may watch this video instead for specific steps to add currency switcher to navigation menu: https://youtu.be/z0fqJCKaylo?t=565
Also, to add “shortcode” field to menu, you may use this plugin: https://wordpress.org/plugins/shortcode-in-menus/
Best regards.
Please send me the page URL where you have this switcher
Please use this custom CSS:
.woo-multi-currency.wmc-shortcode.plain-vertical .wmc-currency-wrapper .wmc-sub-currency{z-index:9;}
this worked but how do i remove the border lines around it
.woo-multi-currency.wmc-shortcode.plain-vertical .wmc-currency-wrapper span.wmc-current-currency{border: none !important;}
thank you
hello my client has purchased this plugin but the above code you sent to remove the border lines is not working anymore https://noorofficial.com/
The class in the pro version is different, please use this CSS instead:
.woocommerce-multi-currency.wmc-shortcode.plain-vertical .wmc-currency-wrapper span.wmc-current-currency{border: none !important;}
Hi, I am having problems with Stripe’s Zero-decimal currencies. It gets charged by 100x. How can I solve that? Thanks
Hello,
Thank you for reaching out to us.
Please create a support ticket on this Support Forum. I’ll be checking.
Best regards.
I couldn’t create a ticket there.
Could be because you haven’t verified account on our system yet. No worries, you may try this Forum instead, it’s for all users: https://villatheme.com/supports/forum/presale/
I have posted. Do you have any news?
Hi, I’ve received your ticket there. We’re checking and will respond soon. Please keep me updated via the ticket instead.
I extended my support for 6 months but I still can’t create ticket on your website
Hello,
Thank you for reaching out to us.
After renewing/extending the Item Support, you would need to re-authenticate the license to update the new duration on our system.
To re-authenticate, you may regard this instruction.
After re-authenticating, you’ll be able to create ticket on our Forum. Please create a support ticket on this Support Forum. I’ll be checking.
Best regards.
Hi, This is a presale question. My site’s default currency is AED (United Arab Emirates) which is not supported by PayPal. I want my site to show AED but only checkout payment is done by USD…is this possible? And dose your plugin support WooCommerce PayPal Plugin? Thank you
Hi,
Thank you for reaching out to us.
Yes, it’s possible with the pro version of our plugin. It can be done via configuration in Checkout settings tab.
Best regards.
Hey guys,
I’m just testing the free version of CURCY. I’ve tested probably all available currency plugins and I really like yours for the ease of use and so I’m pretty keen to grab a pro licence.
The only thing I’m missing is a better currency converter widget.
I’m talking about a converter widget where I could set an amount and choose the currencies from the dropdown to convert from and to.
I’m looking at your shortcode [woo_multi_currency_exchange price=”100″ currency=”EUR”], but that just doesn’t do it for me visually and functionally.
So if I get a pro version of your plugin, I am still going to have to use an additional plugin for the convertor, such as CBX Currency Converter for example.
I’ve also tested the FOX Currency Switcher (previously WOOCS) which already has the converter widget included, but personally I fnid the whole FOX a little overcooked and confusing, so I much prefer CURCY.
So my question is, are there any plans on adding a better currency converter widget or is this feature already included in the PRO version and I just can’t see it in the free version?
Cheers, Jo
Hi Jo,
Thank you for reaching out to us.
For currency converter, at the moment we support 4 converters, please see this short video: https://youtu.be/_DV2XVETUzM?t=287
On our live demo site, you can see the Currencies Bar: https://prnt.sc/AEv11b63DKLP
These converters are available in the free version as well, you may test them out: http://bit.ly/woo-multi-currency
Best regards.
Hey Angela,
Thanks for getting back so fast, I really appreciate that.
What I meant in my question was something like this: https://codeboxr.net/wordpress/demo-cbx-currency-converter/
(the demo doesn’t seem to work, but you get the idea). Does CURCY currently have something like this?
I see, thank you for the demo. It’s unfortunate that we don’t have this function yet, but it’s on our minds! I’ve added to our list, hopefully it’s released soon.
Thanks Angela. I really appreciate the effort. It’s a great plugin.
Hi,
We’ve integrated the converter function into our plugin. If you decide to buy, this function is available now.
Hi, a presale question: I have several products that I want to sell them in USD, ARS and MXN. But there is one that I want to ONLY sell in USD. Is there a way to prevent this product to be shown and purchased in other currency than USD?
Hi,
Thank you for reaching out to us.
I’m afraid not. Our plugin can force currency on payment method and vice versa, but forcing currency on specific products is not an available function.
Best regards.
hello. What happened to Faview – Virtual Reviews for WooCommerce? Is it gone? I used 1.0.4 (free on Codecanyon). Where can I buy it if not on here? I believe you had released 1.0.5 at some point
Hi,
Thank you for reaching out to us.
It’s because Envato team rejected the item and we’re unable to resubmit it. But no worries, we’ll fix it, probably within this week. I’ll keep you updated about that.
Best regards.
I have an unusual question. I have products that are priced in different currencies. For example: Product A priced in EUR, product B priced in USD. I would like to enter prices in different currencies in the backend. However, on the frontend, the prices should show in the selected single currency. Is this possible with your plugin ?
Hi,
Thank you for reaching out to us.
Our plugin has a function called “Fixed price” allowing you to enter prices in different currencies. But the price in default currency is mandatory and must always be filled. For more details of this function, you may visit this documentation.
This function is available in the free version so you can test if it help achieve your goal: http://bit.ly/woo-multi-currency
Best regards.
Thank you for your reply. That halfway solves the problem. I need to convert prices to one mandatory default currency. Is there any way to solve this inconvenience? Or is there any way to quickly convert prices according to the exchange rate? E.g. my default currency is EUR. I enter the product price in USD and the plugin automatically converts the price and populates the default price field in EUR?
I see. It’s unfortunate we don’t have this function. If you use “Fixed price”, you can update the price with CSV file and import, it’s the quickest way to adjust price in different currencies.
However, the converted price using exchange rate can’t be auto updated as you want…
Thank You. I need to test how can I manage prices outside wordpress before buy.
Sure thing. If there’s any struggles while using our plugin, feel free to ask me. I’m glad to help.
Hi there, If my payment method (credit card payment) can only accept payments in EUR, and my visitor from the US changes the visible currency to US dollars and cehckouts in US Dollars, will my payment method provider (local bank) accept the payment?
Hi,
Thank you for reaching out to us.
In this case, you may force currency on specific payment method. This function is available in the pro version and can be configured in the Checkout settings tab – Please watch this short video for a better view.
Best regards.
Hi, I see thanks! But what if I do not turn on the “Enable” option on plugin settings -> “Checkout” tab? In this case the site’s original payment will be used (forced) for payment currency for the card, right?
PS: I offer only one payment method: credit card. Is it possible with the paid version of your plugin to allow 3 currencies visible sitewise: EUR, USD and GBP. And only allow to pay in USD and EUR in checkout page, so only if GBP then checkout page changes to EUR?
If the “Enable” option is off, customer can only pay in default currency.
For the other feature of enabling 2 currencies for checkout, yes, it’s possible. You can also configure it in the Checkout tab, it’s the step at this timestamp: https://youtu.be/_DV2XVETUzM?t=358
Thanks! Question 2: is it possible to show 0% VAT rates if comeone changes to USD or GBP (from the base EUR)?
Hi,
Actually, the tax is calculated based on location, not based on currency. It’s only configured on the Tax settings of WooCommerce. Our plugin does not interfere this part, only converts the tax value.
Aha, I see! So actually there is no option to geolocate countries I select (like US) and show USD asap they visit. Without changing with a button or so.
If you want to show USD to US customer by default, you can use this option: https://prnt.sc/CLgY7LrRKkry
Below please either enable “Currency by Country” option and add specific countries to “USD”, or disable “Currency by Country”. If disabled, the plugin will show official native currency of customer’s country based on their IP.
https://www.welaunch.io/en/product/woocommerce-pdf-invoices/
I understand that there are technical implications (from reading the thread here) so not all Invoice plugins are compatible. This one is pretty popular, would be nice to know in advance whether it’s compatible or not
Hi,
Thank you for reaching out to us.
I’m afraid we haven’t tested with this plugin before. Anyway, there’s no reports about compatibility issue with this plugin, either.
To ensure, you may try our free CURCY plugin: http://bit.ly/woo-multi-currency
If there’s any problem with the free plugin, please let us know. If they can work together, it’s likely to work with the pro version as well.
Best regards.
Hello, we want to ask, before buying (if it is possible to change the design of the flags), for example colors with black or white flag and sizes, also round for example, thanks
Hi,
Thank you for reaching out to us.
Yes, it’s possible. You may try the free version here: http://bit.ly/woo-multi-currency
The settings to configure it is in the Design tab. The documentation I sent is for pro version, its settings page may look a bit different from the free plugin settings.
For rounding corners, you may need to add custom CSS though.
Best regards.
ok thanks
Hello,
I set USD and CLP (default). I set show currency switcher on every page (checkout and cart included), I enabled and I added currency switcher with shortcode in header and there’s no way to change the currency. I don’t know why. I tried to enable sell and deliver to all countries, but nothing work. Users can change currency in all pages except cart and checkout. Even the shortcode don’t show USD in the dropdown in cart and checkout page. What else I need to do?
thank you
Hi,
Thank you for reaching out to us.
Please check if you’ve enabled all currencies on Checkout. The currencies which are disabled for Checkout are invisible in currency converter (currencies bar, shortcode,...).
There’s also an option to make currency on Cart page the checkout currency.
Please regard this image to configure the Checkout settings tab again: https://prnt.sc/GV-l2fJiD9MY
Best regards.
do you support Woccommerce Simple Auctions? i.e. does the plugin change the currency and bid value correctly?
Hi,
Thank you for reaching out to us.
We haven’t checked compatibility specifically with Woccommerce Simple Auctions yet. You may test out the free version: http://bit.ly/woo-multi-currency
If there’s any compatibility issue, please let me know.
Best regards.
The plugin is perfect except it doesnot change the auction currency amount. It change the symbol – but not the amount. I am using Woocomerce Simple Auctions Plugin. One this issue is resolved, I will buy the plugin, and give it excellent rating.
I see, thank you for the info. At the moment we’re unable to check and add the compatibility with auction plugin, but we’ve added it to our list to consider and will look into it in the future.
If I purchase the plugin now, would you add the compatibility of me?
I don’t know if we can add compatibility with this plugin for sure. We need to check their plugin code while replicating the issue, to find a solution from that, it might take time.
If you purchase, we’ll instantly check the compatibility issue deeply, but I’m not sure we’ll be able to find a solution for that.
Hello there,
Your website announces “WooCommerce PDF Invoices & Packing Slips” by Ewout Fernhout, to be compatible with converted prices and not compatible with fixed prices.
I installed the free version of your plugin, used a currency A (default currency on woo) and a currency B.
I did set fixed prices on currency B and just need that when an order is placed in currency B, the invoice plugin creates the related invoice also in currency B (no need to refer/display currency A).
I did try that and it worked.
Could you please confirm me that your plugin works with that invoice plugin and fixed prices, as long it is only expected that the invoice created display the currency used to make the purchase, or maybe my test was not conclusive and this won’t/may not always work ?
Hi,
Thank you for reaching out to us.
You may try this plugin: WooCommerce PDF Invoices, Packing Slips, Delivery Notes & Shipping Labels by WebToffee
But I think the compatibility is only included in the premium version of the PDF invoice plugin. Please first install the free version to see if it’s compatible with the fixed price feature of our plugin.
If you still want to use the invoice plugin of Ewout Fernhout and decide to buy our plugin CURCY. I can only say we’ll do our best to help with the compatibility issue. Before we couldn’t make the compatibility due to the lack of our needed function. Not sure if it’s alright now to make that.
Best regards.
Hi, will this plugin be able to adapt to current language on site? For example if I switch the language to US can the currency update to USD as well and when I change back to EU currency sets to EUR.
I’ve just noticed you declare it’s possible with WPML and Polyland but what about Translatepress? Do you think it could work with Translatepress as well?
Thanks!
Hi,
Thank you for reaching out to us.
Yes, CURCY can work that way with WPML, Polylang and TranslatePress. When you have the pro version, you can find the option for TranslatePress in the Location settings tab – “Auto Detect” option.
Best regards.
Hi we have a major issue we got an order for 480 KWD and the order shows in woocomerrce as 480 KWD but in stripe we got charged 48 KWD. What could be the issue
Hi,
Thank you for reaching out to us.
Please create a support ticket on this Support Forum. We’ll be checking this problem.
Best regards.
Hi we renewed support but it is not renewed in my villatheme account how can I open a ticket.
After renewing/extending the Item Support, you would need to re-authenticate the license to update the new duration on our system. To re-authenticate, you may regard this instruction.