135 comments found.
Hello I installed the plugin on my store and I would like to get the effect like in demo #8. But I can’t get this effect because the whole shopping cart is falling apart and looks bad. Please help
Hi,
I think you issue was handled by our chat support team on our website. If not, please do let us know.
Thanks
Hi,
It must be that you have disabled it. Please check this screenshot https://nimb.ws/mcno0j
Thanks
Also the cart pops out when loading a page, seems like a bug.
The cart does not popup automatically on page load. Can you please send me your website url?
Also please do let us know if you have made and changes in code which might also cause this issue.
the website is on maintenance mode
Hi, please do let us know if you get time to disable the maintenance mode and then we can check.
Could we share temporary credentials instead?
Yes, please email us at support@hashthemes.com
Email sent a day ago
We have run into a couple of errors,
When you make an element fixed it also shows on the page itself (only on mobile and tablet).
Possible to make the product clickable? (redirected to the product)
Can you please tell me what element did you make fix with your website url? And yes, there is option to make the product clickable in the settings.
would like the “checkout” button container fixed. where can i find that setting?
sorry, checkout button can not be made fixed.
alright, hope that’s fixed in the future. where can we find the setting to make the product clickable?
Please check this screenshot to make the product clickable https://nimb.ws/CIEWAw
This works if you have not use Elementor content. If you are using Elementor content then the setting would be available on Elementor block.
Using Elementor cannot find the setting there?
Please update the plugin. The option is now added in Elementor block as well.
Perfect
Hello again! We want to hide the cart on specific pages on our website. It work in pages in english. But since our website is bilingual, we can’t make the cart not show on specific french pages. Is there a way to do so? Thank you!
Are those french pages displaying of the page list? Can you please email us at support@hasthemes.com with the screenshot?
Once we have all the details, we will definitely help you to fix it.
Hi, I imported template demo 8 and when i’m tyring to edit the template it just gets stuck on the elementor editor loading – https://prnt.sc/NLJs2A--yS00
In the console I am getting a 404 error as it seems the template doesn’t exist – https://prnt.sc/LANGNns7w7Hm
What am I missing here?
HI,
Please go to Settings > Permalink and Click on save button and the bottom. You don’t need to make any changes. But this will fix your issue.
Thanks
Hello, I wrote to you with another account (Thungstene) about a translation of your shopping cart solution. I’ve tried to use WPML to translate the shopping cart fields and I’m having trouble. It’s not easy to know which fields need to be translated so that they appear visually in the shopping cart when viewed by customers. Can you help us with this? Also, is there a way to translate the custom content of a shopping cart section via WPML, for example, the title in the shopping cart header? Also, we were wondering if it was possible to add a field to include the shipping price in the section where we find the subtotal, discounts and total. We use a flat rate for shipping and we offer free delivery with the purchase of 2 items. We’d like to be able to enter the shipping price for a single item and write that shipping is free when there are 2 items in the shopping cart. Thank you in advance for your help.
Hi,
The cart plugin is multilingual. You can translate to multiple language. If you are not able to translate any of the text to multi language then please do let us know with your website url pointing to the text that you are not able to translate.
Also you can translate the custom text added from cart setting by using Loco Translate plugin. https://wordpress.org/plugins/loco-translate/
And you can use custom text just above the button using “Shipping Text Label” as shown in this screenshot https://nimb.ws/ntzTfF
Thanks
Hello, We have just purchased the extension for use on a bilingual French/English transactional website. Is there a way to translate the configuration fields using WPML? For example: view checkout label, view cart label, etc. Thanks a lot!
Yes, all those text are translatable. You need to to go to string translation for it.
If you still need support, please write to us back with the account with which you purchase the plugin. The current account does not have purchase record.
Thanks
Hi
We found your plugin matches our needs, which is simplifying the purchase steps (Add to cart and open Checkout immediately) but when implemented with our theme and preferred layout, the Add to Cart button (unlike your demo) takes around 2 seconds to respond and actually open the checkout popup.
Our developer tried many things including custom coding (Using another plugin) but nothing worked.
Can you please check this for us and let us know how can we fix it without changing much in the layout? We can’t use the Woocommerce store page as is, we need to use custom Buy Now buttons.
I sent an email with the login details 2 days ago, kindly check
Thank you
Hi,
We did not receive any email from you. Please send us again at support@hashthemes.com
Our team will check and fix your issue. Please do let us know again once you send the email so that our team can check it quick.
Thanks
I’ve sent the email again, can you please check
Sorry, we did not receive the email. We even checked it spam folder as well. It looks as if there is problem with the deliverability of the email.
You can come to our website chat and leave it over there as well.
Thanls
Is there a way to edit the add to cart popup with Elementor? Also, when I set the CSS class and press add to cart, it seems to go to the product and just show the notice at the top of the page.
Yes you can. If the editor is not working then go to Settings > Permalink and then click on save button without making changes. And then try to edit it with elemento again and if it still does not work then do let us know.
And for the 2nd issue, ,go to WooCommerce > Settings > Products > General and check the box next to ‘Enable AJAX add to cart buttons on products’.
Thanks for the reply. Unfortunately I can’t see a way to edit the added to cart popup? Also the added product still goes to the product page when clicked with this setting turned on.
Can you please come to our website https://hashthemes.com for a live chat so that you can share your website url and we can know about the issue in detail and help you to solve it.
Thanks
Hello. I would like to inform that the pre-checkout section of the plugin does not load the new updated price when the quantity is changed. It loads the page but the updated price does not show.
On the final page of checkout, the price does update. But I would like this issue fixed. Thanks 
Hi,
Can you please write to us again with your purchased account id and along with your website URL so that we can check and get to know the issue?
Currently, we are confused are what pre checkout mean. There is no any precheckout in the plugin.
Thanks
Where can I view the change log for the latest update? Thank you!
Hi,
Download the the latest version of the plugin. Unzip it. Open the folder and open readme.txt file where you can see the update logs.
Thanks
Hi, Love this plugin. Unfortunately my cart panel loads behind other product elements on mobile. Any ideas? Ive changed Z value on cart button, but no luck.
kilikina.com.au
Thanks
Hi,
I check your websites but could not find the plugin cart button. Can you please let me know where is the cart button? We will definitely help you to fix it.
Thanks
Hi, Thanks for your response. You’ll need to add a product to cart, then it appears in the bottom right corner
Thanks
Hi,
Here is the solution for your issue. Go to Appearance > Customize > Additional CSS and paste the below CSS Code
.uwcc-main-wrapper{ z-index: 99999; position: relative;} .uwcc-main-inner-wrapper{ z-index: 99; }
Thanks.
That half helped. However i had to change the Z index values to below for it to work, and be onto of even the header. Weird.
.uwcc-main-wrapper{ z-index: 99998; position: relative;} .uwcc-main-inner-wrapper{ z-index: 99999; }
I do have another issue, and I’ve tried changing a few settings on the cart, including font sizes etc, However when on mobile, and you open the cart, There’s an annoying horizontal sliding – as if content is out of the screen width?
Can you please assist
Hi,
We have a quick addition of this feature to freeze the screen. Please update to latest version.
And here is how to enable it https://nimb.ws/b70wgQ
Once you enable it, your problem should be solved.
Thanks
Thanks. That has fixed the scrolling background issue. Woo!
The horizontal scroll is still happening thought. Seems to be the + icon next to the product in cart which is out of frame.
Any ideas? NOTE: Only happens on mobile
Also, anyway to change cart size for mobile separately from Desktop?
Hi,
Here is the solution for the horizontal scrollbar issue. Go to Appearance > Customize > Additional CSS and paste the below CSS code. And there is no seperate cart size of desktop and mobile. May be we can add it in our future updates.
.uwcc-item-qty .quantity{width: 40px !important;}
Hi.
For you 2nd question (Also, anyway to change cart size for mobile separately from Desktop?), i have got and idea.
For this you will need to create two carts. One for desktop and another for mobile and then display the one cart for the desktop and another one for mobile. With this, you can have different cart settings for desktop and mobile.
Thanks
Hi,
Is you problem fixed? Please do let us know if there is anything we can help you with. And please don’t forget to review our plugin. It would be a great support for us
Thank You.
Yes problem fixed ! Thank you!!
Hi, I Have been using this plugin for a long while, and i do love it, but i have a Question about the floating cart. When a product is in basket, and the floating cart allows you to change quantity, the total doesn’t update when the quantity is changed, is there a way to fix this?
Hi,
The total also changes. You can check it in our demo. It can be some conflict with your website. Can you please reply back with your website url so that we can check for the issue?
Thanks
packapoo-prizes.com
Thank you
HI,
We just released the updated version. Please update to latest version and see if it works.
If it still does not work then please do email us at support@hashthemes.com
Thanks
Where do I find the link to the updated version? I cannot seem to find it
Please download it from codecaynon. It should be on Download tab. And then install it on your website.
How do we make the background not scrolling when scrolling the cart?
Why can’t we see product notes in the cart?
Can you please reply back with your website url so that we can see the issue and see if there is any solution?
And the product note does not display in cart.
The site is currently in maintenance mode. Please let me know how to move forward.
Is there a way to fix that? Makes it very hard to offer pre order products if the product note doesn’t appear in the cart…
Hi,
We will need to make a small tweak in the code to add the both features that you mentioned. As it is a small change, we can do it. Please email us at support@hashthemes.com and one of our developer will follow you after.
Thanks
Hi, I have upgraded to pro version, but there are no instructions what to do next and it doesn’t reflect on wordpress, it shows the free version on there. How do I activate the pro version? I have downloaded the files, but what’s next?
Hi,
You need to install the download file in your website. Go to Plugin page and install it. Once you install it, you will see new settings available to you. It is same as free version with added features.
Thank You.
I’m sorry, but can you be more specific ? I understand I have to install it, but HOW? Plugin page you mean from the dashboard to choose Mini Ajax cart? If so, it is blank, do I have to click on create a new cart and where do I find the option to install it?
Here are the steps. Please follow it.
1. Login to your WordPress dashboard and go to Plugins > Add New.
2. Click on Upload Plugin and choose the plugin file that you have downloaded.
3. Once done, click on “Install Now”.
4. Wait while the plugin is installed on your server and click on the “Activate Plugin” button once the plugin is installed.
hello
when i upgrade to pro the cart take 48 second to show the product in the mini cart and 48 second to remove from the card
Hi,
It should not take such a long time. It should take around 5-10 seconds only. Can you please show us your website so that we can check the cause of the issue? It might be due to the conflict with other plugins but we need to make sure by checking it on your website.
Thanks
here is the url to test https://www.bogokey.info/product/wasteland-3-eu-v2-steam-altergift/ i have desactivated all plugin only woocommerce and your plugin is activated ( 48 second ) to add or remove
Hi,
Thank you for the url. On checking your website what we found is that there is conflict between the theme cart and plugin cart. The cart button is generated from the plugin, but the cart panel that opens is from theme.
So if there is option to disable the theme cart, please do it. Or if you want our developer to check it for you then please email us at support@hashthemes.com
Thanks
thank you for your reply just want to know why in free version there is no problem only in paid version because when i active the free version its ok
The free version does not work on single product page. Also the premium version has lots of added features so some features might have conflicted with the theme.
Also when an item is added to the cart is there a way to open the cart automatically?
Non of these will work on your website as i said in the below comment that the “add to cart button” is completely customized the theme developer.
Basically theme developer need to work with hooks inorder to customizer the default WooCommerce code instead of completely replacing it with own code.
Ok thank you!
How do we remove the message [“Product” has been added to your cart. View Cart as a hyperlink] at the top of the cart panel when you have “Checkout Directly on Cart Panel enabled.”
I think you enabled “Added to Cart Popup”
Thank you!
Actually mine is disabled hmm
Please check this https://nimb.ws/laC3LI
Yep its disabled
so is it still showing? May be i am supposing another thing than what you are referring to. Can you please show me the screenshot?
Ok I disabled it with the snippet. add_filter( ‘wc_add_to_cart_message_html’, ‘__return_false’ );
Ok thanks for the information. It must be the default features of the WooCommerce that you were looking to remove.
The option “Open Cart Panel on Add to Cart” doesn’t work for me.
I tried enabling and disabling “Load checkout on Iframe” and it didn’t work either.
Can you please send me your shop page url? Also i am having difficulty in inspecting on your website as you seems to have disable the right click option on your website. So if you could come to our website chat, we can help you quickly.
I renenabled the right click. Lifestylepill.com/mysolution
https://www.lifestylepill.com/wp-admin/?wtlwp_token=a35d6b3f68a62558b53093cc9b28353c9312d5949da0b99c6ab8c66ec633d728b0c102bc984ece3fd542b7dffd561aceaae47c1a4309b1672a73d0cd84e2f5ffThank you. I am able to inspect with right click now.
The “Open Cart Panel on Add to Cart” is not working on the page lifestylepill.com/mysolution because the theme developer has removed the WooCommerce default code for add to cart button and added its own customized code.
Thanks
Any idea how I can replace it with the original code, what is it by the way?
Hi,
It is the work of a theme developer so there is nothing you can do. Actually, http://www.lifestylepill.com/mysolution is not a shop page. It is a custom page that you created with some products that you added at the bottom.
The shop page is the one that lists all the products that you have added.
Thanks
So is it because of the Divi theme?
You sure there is nothing I can do even without custom code snippets?
I switched from Cart Pops and it never refreshed page when adding an item. What code are they using lol im a newbI do like your cart, because it is more customizable however!
Please check this screenshot https://nimb.ws/RftF1b Are you referring to these “Add to Cart” ? These are not the default woocommerce add to cart. It seems that you have added it via page builder.
Ok so I added the original cart at the bottom, and now it adds the item to the cart and the cart pops up, but it still refreshes.
There’s two “add two cart behavior” options in Woocommerce:
“Redirect to the cart page after successful addition” (I enabled this one and this helps bring up the cart after adding the item but the page still refreshes)
“Enable AJAX add to cart buttons on archives” “kept this disabled”
Your settings in the ultimate woocommerce cart are enabled.
There’s some last setting I have to message with now lol
So I tried enabling “AJAX add to cart buttons on archives” with your “open cart panel on add to cart” . It opens the cart, scrolls to the top with the open cart, then refreshes.
I hope you have enabled the option show in this screenshot https://nimb.ws/dvRnN6
If it is enabled then it must be the theme code that is reloading the page. If you can send us your website login info at support@hashthemes.com then we can look at the code in the theme that is causing this reload.
Thanks
Yes I have. I emailed you on your website with the details. thank you!
Let me know how much you will charge me to fix this issue cart issue. Or maybe ill just buy another license for my other website.
You don’t need to pay anything to fix the cart issue. We are looking into it now and will reply to your email after we find the solution.
Thanks
Thank you!
