502 comments found.
Hi, still getting this error message:
“Your Arqam license is not validated. Click on the link below to unlock the settings page, auto update and access to premium support, please note, a separate license is required for each site using the plugin.”
Please advise…
Hi hello I want refund, It’s not working.
Request a refund from here https://themeforest.net/refund_requests/new
Are there plans of adding Spotify Monthly Listeners, since that is one of the most important aspects of Spotify.
There probably won’t be a fix for the plugin. Still no working Pinterest!
30.6.2024 Still no working Pinterest!
I don’t know how much of a big deal it is to modify Arqam to work for Pinterest. I’ve repeatedly asked support to fix this non-functionality.They fixed it once. It worked for about a week. Other plugins work with Pinterest as well. I am already out of support and will not be buying an extension. Just because of the Pinterest counter I paid for the plugin. It is still not functional. Money wasted.
Hi, is it possible for Facebook, that your Plugin dont show the count of fans….I wish to show the Count of followers. can I switch that from fans to followers? Thanks! KR
Hi @Stemmi74!
Thanks for your interest in Social.
It is a manual counter not automatic. you enter the number manually from the plugin settings page.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Is there any counter integration for Tiktok.com possible?
Hi @chilltec!
Thanks for using Social.
Currently, Arqam doesn’t support the TikTok counter.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
I just purchased the plugin only to find out that the Pinterest counter doesn’t work. 
Hi @Xvito!
Thanks for using Social.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
The Pinterest counter is not working in the plugin again. First, they fixed it for me directly on my website. Later they got the counter working again and released a plugin update. The meter only worked for a few days after the update. Now it doesn’t work again and I don’t have the power to solve the problem with support anymore. I don’t want to grant them access to my administration and FTP again.
Hi,
Thanks for using our plugin!
Pinterest has closed its API and all workarounds will have issues and will stop at some point, in the next update we will replace it with a manual counter like Facebook and Instagram.
Best Regards! TieLabs
Oh, yeah, okay.
Pinterest counter stopped working few days before?
Hello How does Instagram follower count happen? Via API or must they be added manually? Thank you
Hi @ThemeinProgress!
Thanks for your interest in our plugin.
Manually
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
What is the deal with Twitter Support and at the very least manual entry? Is this still supported?
Hi @sjgold!
Thanks for your interest in Social.
Twitter API is not free anymore, You need to subscribe for $100/m to be able to use it check this for more info https://developer.twitter.com/en/portal/petition/essential/basic-info
We will add an option to add the number of followers manually in the next update.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello! Keys for twitter are not working. I obtain a message of expired link when I save the ApI keys according to instructiones.
hello, any plans to add more networks like TikTok? just asking before i buy this plugin
Hi @thenashone!
Thanks for your interest in Social.
No plans for that in the near future.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Is it possible with your plugin in combination with Buddypress that each of my Buddypress users can separately connect their social media channels to view their social media stats in their profile?
Hi @fruittuneGmbH!
Thanks for your interest in Social.
No, It doesn’t support that.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Still missing Reddit and Tiktok counter. Can you make it atleast as manual counter? Just as Facebook and Instagram is? No API, just social site icon, color and set up numbers manually.
Manual adding folowers is best option ever.
Is this plugin still working?
Hi @elwazeery!
Thanks for your interest in Social.
Yes.
if you have any more questions please do not hesitate to contact us.
Best Regards.
Please make also Reddit counter. For me it is must have 
An error of type E_ERROR was generated on line 2139 of the file /plugins/mailster/classes/subscribers.class.php. Error message: Uncaught ArgumentCountError: Too few arguments to function MailsterSubscribers::get_count_by_status(), 0 passed in /plugins/arqam/counters.php on line 581 and at least 1 expected in /plugins/mailster/classes/subscribers.class.php: 2139
Hi @senfdazu!
Thanks for using Social.
The issue has been fixed in the latest update, kindly update the plugin on your website.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hello, I am unable to get LinkedIn to authenticate. It seems the plugin requires usage of the “rw_company_admin” scope, which LinkedIn apparently doesn’t allow me to add in OAuth 2.0 settings. Please advise, as the plugin has no use to me if I can’t use LinkedIn (since that’s where most of our followers are …)
Hi @colecoboy84!
Thanks for using Social.
It will not work without the rw_company_admin scope, if you can obtain it you can request a refund
Best Regards.
Actually LinkedIn is working, despite the error message. Another question, though. The editor of the Website just wants the widget to display the social networks without the follower counts. Is that possible?
Hi @colecoboy84!
Thanks for using Social.
No option like that is available in the plugin, open a support ticket and we will provide you with the CSS code to hide the counters.
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Create An Account & Get Support
Thank you, we look forward to serving you!
Best Regards.
Hi, About Arqam can i connect the Tiktok account ???
Hi @zuhair_re!
Thanks for your interest in Social.
No, it doesn’t support that.
if you have any more questions please do not hesitate to contact us.
Thank you, we look forward to serving you!
Best Regards.
Hello the same problem as above Facebook doesnt have the field for manual number settings. – In the pro version of the plugin.
