TieLabs

TieLabs supports this item

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359 comments found.

Hi! all my counters have gone to 0 when submiting. During August everything seemed to be stopped so I decided to update the cache and all counters turned into 0. Any suggestions?

http://fiebredecabina.com; Facebook doesn´t catch again the app keys, twitter doesn´t show even 0. I haven´t test youtube yet. It seems that the Arqam doesn´t work properly, perhaps an updated is needed.

Nevermind! I´ve found the error. It is due to a wp 4.6 error, everything is fixed now. More info at: https://wordpress.org/support/topic/read-this-first-wordpress-46-master-list#post-8770164

joolez

joolez Purchased

The recent upgrade on my Sahifa install seems to have broken some of my Arqam numbers (I had bought the premium version of Arqam) – it was working fine until I upgraded my theme

Hi,

Arqam is a stand alone plugin so Sahifa theme can’t affect it. please try to empty the plugin cache by Click on Saving settings button in the plugin options page, and empty your blog cache.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Your Support period has expired. To continue to get support please renew your support, In order to extend your support period, please read this article: http://tie.li/1ShPaSt

Thank you very much for your understanding.

Mhkek

Mhkek Purchased

This plugin does not work with Twitch, I have added a support ticket about this several days ago but still no response. Could you please fix it so I can launch my website? Thanks.

Hi,

Please update to latest version of Arqam

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Mhkek

Mhkek Purchased

Thanks for using my feedback to solve this issue so quickly, it’s now working.

Hi,

Glad to hear we’re able to help you!

If you get a quick moment to rate our product, https://codecanyon.net/downloads that would be really great and much appreciated :)

Have a great day!

Hello!

With the last version Youtube counter show 0, and Mailpoet shows suscribers not confirmed…

Hi,

It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.

Click Here To Create An Account & Get Support

Thanks

You can also add Telegram?

Hi,

Thanks for your suggestions, we will check their API ?and see if this is applicable to be introduced in future updates

Thank you, we look forward to serving you!

Hello! I purchased the arqam plugin… Everything seems to be going great, but I never managed to get the Access Token Key neither for facbook, nor for instagram. I press the get access token, I am taken to the App ID and App Secret page, I put the data, press the get access token and I am returned to the arqam page, without a number in the access token key box… is there any way to fix it?

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

For some reason, my counter for Facebook stopped working (other counters are working). I’ve tried everything to no avail.. Any ideas?

Hi,

Thanks for using our plugin.

Please update the plugin to latest version Version 2.3.0.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

When this plugin is activated the entire WP admin area goes blank. I had to FTP to the site, delete this plugin, and then the admin area began working again.

Hi,

Thanks for purchasing our theme.

It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.

Click Here To Create An Account & Get Support

Thanks

Dear TieLabs, Spotify also has a client id and client secret generated by making a project/application , but there is no way of entering that in this plugin.

Hi,

Thank you for your interest in our theme.

Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),

You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.

Best regards.

shankey

shankey Purchased

Hello,

I created a ticket on your support system 4 Days ago but no reply.

Here is Ticket ID: #TIE-5419

Please update me.

Thanks

Hi,

Thanks for using our Plugin, we have replied to all tickets

Please check your inbox.

Best regards

Great plugin! Any chance of adding a total of followers from all networks?

Hi,

Thanks for suggestions, it is really appreciated. We’re not working on that at the moment but I’ll pitch it to the team and see what they think.

If you have any more features requests please share them with our community by adding them to our ideas repository: http://tielabs.com/members/submit-your-idea/

.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Have a nice day!

Good morning,

When will your product be compatible with PHP 7 and Wordpress 4.7?

Thank in advance.

Hi,

It is already compatible with WordPress 4.7 and PHP 7.0

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Hi guys, I tried to contact you through your account page but with no luck. Is there any email I could contact you on I have a business propositions I would like to discuss :)

Kind regards, Kuba

Hi Kuba,

Sorry, I can’t find your message, I’ve sent you a message via your profile page

Best regards, Fouad

Hi Fouad, Thanks, I have contacted you through the email provided :)

Kind regards, Kuba

Hi, This is a pre-sale question. I dislike the light filter of the buttons. Can we have by default the true color only – the a:hover color -?

Hi,

Thanks for your interest in our plugin.

You can check available styles here https://themes.tielabs.com/demo.php?theme=arqam

Best regrads

I have a question, the widget update all values alone?

Hi,

Thanks for your interest in our theme.

The theme stored the values for couple of hours, then update all counters with the new values to reduce the number of http requests.

Best regards

Hi, I’m using arqam and it’s smart. I’ve just added the mail poet plugin on my website and the counter automatically has been added. I can’t find how deactivate it… Can you tell me please ? Best regards. Stéphanie

Hi,

Thanks for using our plugin.

From the Plugin options page set the “Choose a List” option to the EMPTY option from the select menu.

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

Can you add a ‘add to snapchat’ button on the social counter like on tailopez dot com? Or possibly support for custom icon + text?

Hi,

Thanks for suggestions, it is really appreciated. I’ll pitch it to the team and see what they think.

Have a nice day!

Fixed. :-)

GPUabuse

GPUabuse Purchased

Please add facebook groups and ability to hide youtube sub number

Hi,

Thanks for using our plugin.

1- Thanks for your suggestion it is really appreciated We suggest adding this as a feature request to our features requests system here

http://tielabs.com/members/submit-your-idea/

2- You can hide the Youtube from the widget by leaving the Channel Name/ID field empty in the plugin’s options page

If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Support

Thank you.

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