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Hi! all my counters have gone to 0 when submiting. During August everything seemed to be stopped so I decided to update the cache and all counters turned into 0. Any suggestions?
Nevermind! I´ve found the error. It is due to a wp 4.6 error, everything is fixed now. More info at: https://wordpress.org/support/topic/read-this-first-wordpress-46-master-list#post-8770164
The recent upgrade on my Sahifa install seems to have broken some of my Arqam numbers (I had bought the premium version of Arqam) – it was working fine until I upgraded my theme
Arqam is a stand alone plugin so Sahifa theme can’t affect it. please try to empty the plugin cache by Click on Saving settings button in the plugin options page, and empty your blog cache.
If you have any further questions or need assistance please create a support ticket using the link below and our support team will gladly assist and guide you
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Your Support period has expired. To continue to get support please renew your support, In order to extend your support period, please read this article: http://tie.li/1ShPaSt
Thank you very much for your understanding.
This plugin does not work with Twitch, I have added a support ticket about this several days ago but still no response. Could you please fix it so I can launch my website? Thanks.
Please update to latest version of Arqam
Thanks for using my feedback to solve this issue so quickly, it’s now working.
Glad to hear we’re able to help you!
If you get a quick moment to rate our product, https://codecanyon.net/downloads that would be really great and much appreciated
Have a great day!
With the last version Youtube counter show 0, and Mailpoet shows suscribers not confirmed…
It needs to be investigated on your website and that requires additional information from you, some of which may be private. so please create a support ticket using the link below and include your site URL with wp-admin access so our developer could investigate.
You can also add Telegram?
Thanks for your suggestions, we will check their API ?and see if this is applicable to be introduced in future updates
Thank you, we look forward to serving you!
Hello! I purchased the arqam plugin… Everything seems to be going great, but I never managed to get the Access Token Key neither for facbook, nor for instagram. I press the get access token, I am taken to the App ID and App Secret page, I put the data, press the get access token and I am returned to the arqam page, without a number in the access token key box… is there any way to fix it?
Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you
For some reason, my counter for Facebook stopped working (other counters are working). I’ve tried everything to no avail.. Any ideas?
Thanks for using our plugin.
Please update the plugin to latest version Version 2.3.0.
When this plugin is activated the entire WP admin area goes blank. I had to FTP to the site, delete this plugin, and then the admin area began working again.
Thanks for purchasing our theme.
Dear TieLabs, Spotify also has a client id and client secret generated by making a project/application , but there is no way of entering that in this plugin.
Thank you for your interest in our theme.
Unfortunately, I noticed that you didn’t purchase our theme yet ( couldn’t see your purchased badge ),
You still can purchase a license, or if you already purchased it from another account, go to our Support Center (http://tielabs.com/help/) to submit a ticket about your issue, our support team will be more than happy to help.
I created a ticket on your support system 4 Days ago but no reply.
Here is Ticket ID: #TIE-5419
Please update me.
Thanks for using our Plugin, we have replied to all tickets
Please check your inbox.
Great plugin! Any chance of adding a total of followers from all networks?
Thanks for suggestions, it is really appreciated. We’re not working on that at the moment but I’ll pitch it to the team and see what they think.
Have a nice day!
When will your product be compatible with PHP 7 and Wordpress 4.7?
Thank in advance.
It is already compatible with WordPress 4.7 and PHP 7.0
Hi guys, I tried to contact you through your account page but with no luck. Is there any email I could contact you on I have a business propositions I would like to discuss
Sorry, I can’t find your message, I’ve sent you a message via your profile page
Best regards, Fouad
Thanks, I have contacted you through the email provided
This is a pre-sale question. I dislike the light filter of the buttons. Can we have by default the true color only – the a:hover color -?
Thanks for your interest in our plugin.
You can check available styles here https://themes.tielabs.com/demo.php?theme=arqam
I have a question, the widget update all values alone?
Thanks for your interest in our theme.
The theme stored the values for couple of hours, then update all counters with the new values to reduce the number of http requests.
Hi, I’m using arqam and it’s smart. I’ve just added the mail poet plugin on my website and the counter automatically has been added. I can’t find how deactivate it… Can you tell me please ? Best regards. Stéphanie
From the Plugin options page set the “Choose a List” option to the EMPTY option from the select menu.
Can you add a ‘add to snapchat’ button on the social counter like on tailopez dot com? Or possibly support for custom icon + text?
Thanks for suggestions, it is really appreciated. I’ll pitch it to the team and see what they think.
Please add facebook groups and ability to hide youtube sub number
1- Thanks for your suggestion it is really appreciated We suggest adding this as a feature request to our features requests system here
2- You can hide the Youtube from the widget by leaving the Channel Name/ID field empty in the plugin’s options page
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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