394 comments found.
The new UI is really good, well done guys! However, is there a known bug with the “change artboard” action on shapes? It doesn’t seem to do anything at all, even when I try it in the supplied demo (Real Estate). When I preview the real estate demo, it changes artboards fine via the dropdown, but clicking the actual shapes (i.e. the floors on the image) does nothing.
Hi,
Please, contact me using our Live Chat so that we can discuss it in detail: https://imagemappro.com/contact
Regards
Thanks, I tried re-downloading and installing everything to another directory and everything is working again. I guess I messed something up when I extracted the origninal file. Just leaving the info here on the off chance someone else has the same issue.
Thank you for your feedback!
I just want to confirm this has been fixed.
Thanks for the very fast bug fix!
And one more thing. The tooltip with a white background doesn’t recognize the CSS styles for the text, so in the editor, you only see a white field.
Hi,
Please, contact me using our Live Chat so that we can discuss all of that: https://imagemappro.com/contact
Regards
The script is working correctly. However, it lacks a few solutions that would allow for expanding its functionality.
- There is no possibility to set a custom id for each element - Saved projects are stored in temporary files of a given device instead of in an external file, which does not allow for editing from another device without exporting / importing the code - In the previous version of the tooltip, it was possible to divide it into responsive columns, which is no longer available in the current version.
Hi,
Please, contact me using our Live Chat so that we can discuss all of that: https://imagemappro.com/contact
Regards
Hi, you’ve made a great app. If I buy the Regular version, will you allow me to upgrade to the Extended version later?
Hi,
You can’t upgrade the Regular to an Extended License. If you want to use an Extended License in the future, you need to purchase it again.
Best Regards
Only svg can be added from the editor, and we cannot import jpg or png images with the code.
Hello,
It is possible to use JPG and PNG images. If you can’t do it for some reason, please, contact me using the form here and I will assist you: https://imagemappro.com/contact
Best Regards
Hi – I mistakenly purchased this version (Image Map Pro – Interactive SVG Image Map Builder) when in fact I should have puchased the Wordpress version. Is there any way I can swap/upgrade to the Wordpress version? Thank you
I see from previous comments that you cannot exchange/upgrade so I am now wondering if I can use the Map Pro – Interactive SVG Image Map Builder standard version on a Wordpress site?
I replied to your support request sent to us. 
saas versión?
Hello,
The plugin is not SaaS based.
Best Regards
Hi, I’m planning to purchase the script under the Extended License so we can add it to our current product and charge for it by bundling it with our existing solutions.
Before I purchase the Extended license I wanted to ask if you offer an “elevated” level of support for people who are knowledgeable but that may have some questions regarding their customization.
Even if it’s a paid support service, do you have something like this?
Hello, unfortunately we don’t have a higher tier of support for customizations. We might be able to give you some general tips how to approach a problem, but we can’t provide support on code level.
Regards
hi, i saw frequent updates and i assume these are bug fixes, would you please maintain a change log for us who edited the source. thank you for the great work.
Hello, Since version 6.0 we have been hard focused on fixing bugs, we haven’t maintained a change log. I know it’s not optimal, but that’s just the situation right now, we have to prioritize.
If we purchased version 5 do we need to purchase again to get version 6? I though updates were included in the license.
You can just download the new version, no need to purchase again.
How can I: - enable zoom to more than 6 steps (I have a highly detailed map and need at least 10x)
- move the zoom navigator area from the lower left-hand corner to the right side or to one of the upper corners?
Thanks.
Hello, I’m sorry but we can’t assist with customizations. It’s probably not what you wanted to hear, but that is our strict policy due to the volume of sales. Regards
Well, I purchased and paid for 6 months of support, so I expected you could tell me how to use some basic functionality, especially as documentation is pretty much non-existent.
I was not asking for any customizations, these should be available functions, as in my case the navigator is blocking half the map and needs to be moved to the right. Also, I suspected it was a bug that you could only select zoom levels up until 6 and it would also not accept higher numbers when entered directly.
Oh well. Probably not worth extending the support for another 6 months then, I guess…
Where can I find the release notes, i.e. list of changes in the recent updates, a “what’s new” section or a changelog? Thank you.
Hello, Since version 6.0 we have been hard focused on fixing bugs, we haven’t maintained a change log. I know it’s not optimal, but that’s just the situation right now, we have to prioritize.
The tutorial from the old version was very helpful…It should also have been moved to the new version
Hello,
The guided tour will come back at a later point. Meanwhile we created 4 written tutorials here – https://imagemappro.com/tutorials
Regards
Awesome, waiting for the guided tour
Hello! Any news on the tutorials?
Hello! Any news?
Hi, if I buy the Extended License, am I allowed to integrate the image editor with a sign-up/login and payment system that allows me to offer users paid subscription access to create interactive images and use them on their own websites?
Hi,
Please, contact me using our Live Chat so that we can discuss it: https://webcraftplugins.com/#contacts
Regards
Where the heck is Hawaii?? I bought your product and I can’t figure out how to add Hawaii. Very frustrating/disappointing to say the least!
Hi,
Please, contact me using our Live Chat and I will help you: https://webcraftplugins.com/#contacts
Regards
Hello. Is it possible to use two maps on the same page?
Hello,
Yes, it is if they are different only.
If you have any further questions, please, contact me here: https://webcraftplugins.com/#contacts
Best Regards
Thanks for the answer explaining how to do it. For those interested – just change the original id #image-map-pro-container to another in the script and wrapper.
Hi ! I feel stupid but I don’t understand how to use buttons in tooltips. I have a map with several pins that opens tooltips on mouseover.
I can add a button in the tooltip, but as soon as one move the mouse to click on the button, the tooltip of course disappears
Am I missing something ? is there a way to delay a bit the disappearing of the tooltip ?
Hi,
Please, contact me using our Live Chat and I will help you: https://webcraftplugins.com/#contacts
Regards
do you have SAS version ? where user can register & use for their Owen ?
Hi,
There isn’t a SaaS version of Image Map Pro.
Regards
I have searched for answer in questions/comments but get a lot of “contact me on chat”...
My simple question is: Can the completed projects be exported to remote site and used without the need to install your mage Map Pro on remote site?
Thanks
The minimum requirement to run an image map that you created previously is to include the JS and CSS files. The editor is a separate part.
Thanks for the reply. I still do not understand, not really an answer to my question.
I am assuming you mean it “can” be exported for use on another site, but you have to manually add css/js.
Thanks.
Exporting from the editor and manually adding CSS and JS is the only way to use this product, or any image map plugin.
I think you might be talking about the editor. You can use it locally on your machine to create an image map, then export it and use it on your hosted website. The editor doesn’t need to be uploaded anywhere.
Does that answer your question?
Hello! I contacted support but I didn’t received any reply for an entire day. I would like to avoid the single marker icon scaling while zooming the map.
Is it possible via JQuery?
Thank you!
Hello,
I replied to your support request sent to us. 
Keep in mind that receiving a reply from us takes 24 hours.
Best Regards