Hi BrandMaster2013,

Our plugin is responsible only for filtering the products, not for displaying the products on the page. You can only write some type of custom code with the needed functionality, from our side, we can recommend you check this page – https://filtereverything.pro/resources/functions/ it contains the needed function to check if any term was selected in order to implement the functionality that you want. If you are not familiar with PHP and WordPress we can recommend hiring the dev to do this functionality for you, using platforms like Upwork.

In general, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Hi gennarosalvi,

Let’s continue the conversation in one comment thread as long as it is not a new issue, in order to remove the confusion. The answer was provided in the original comment thread here – https://codecanyon.net/comments/29880680

Best Regards,
- Victor

Hi baialvin,

Thank you for choosing Filter Everything PRO.

Please, note that the License key and CodeCanyon purchase code are different things.

To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.

Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin.

But if you get the “Uknown Error” after entering the license key, It means that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM.

Best Regards,
- Victor

Hi destify-marketing,

The answer was provided via email with all of the needed details.

Best Regards,
- Victor

hi Victor,

great news, thanks!

1. seo hidden tags (<title>, <meta description>) works correct!

2.1 visible information: h1 works correct! Instead of default h1 filtered page displays h1 which comes from SEO rules.

2.2. visible description works wrong: instead of replace default visible description – filter everything plugin output visible description (element < div class=”wpc-page-seo-description” >) below filtered products. So page display both descriptions: default description at the top of filtered products and one more visible description (which comes from SEO rules) below filtered products.

You can see it on my the same test staging site for example by URL /product-category/destinations/inclusivity-lgbtq-friendly/location-colombia/

Hi destify-marketing,

Actually, it is working like that because not everyone wants it to be removed, you can remove the description on the category pages with a hook. For example like this (it will place a description and remove the category description):

add_action('wp_head', 'wpc_add_filters_seo_description');
function wpc_add_filters_seo_description(){
    if( class_exists( 'FilterEverything\Filter\Container' ) ){
        $seoFrontEnd = FilterEverything\Filter\Container::instance()->getSeoFrontendService();
        $your_new_hook = 'woocommerce_archive_description';

        remove_action('woocommerce_after_shop_loop', [ $seoFrontEnd, 'showSeoDescription' ], 5);
        add_action( $your_new_hook, [ $seoFrontEnd, 'showSeoDescription' ] );
    }
}

Since you are using 2023-2022 themes you can write your own one-file plugin “to execute this code” or read how you can create a child theme and use something like functions.php file to apply this code.

Best Regards,
- Victor

Hi atomicdustdev,

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Amjex,

Thank you for choosing Filter Everything PRO.

The WP_Query is the one that displays the products/posts or any other items on your page. In wpbakery, there should be any post custom query or anything like that for displaying posts and products, etc.

Best Regards,
- Victor

Everything is ok when I use Filter Everything on desktop or tablet mode. I was able to translate Search, Reset buttons, etc But when I use the special widget for mobile devices every button is in English (Show, Cancel, Filters). How can I change that?

Hi Anna,

You can translate them with Loco translation to the needed language.

Best Regards,
- Victor

It worked, thank you!

Hi Cloudassess,

Thank you for choosing Filter Everything PRO.

We just checked the page and the filter is filtering – https://prnt.sc/zemKbdcOflq4 the thing is that your pagination isn’t working at all, even if we force-reload the page it still won’t change. We cannot tell how many products should be shown as there are no counters to check next to the terms, but it is filtering items on the page. Can you provide more detailed information on what is not working? So we can simulate it.

Best Regards,
- Victor

Hi annaboroshok,

Thank you for choosing Filter Everything PRO.

It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:

1. Credentials to your /wp-admin following this document
2. And your license key.

Please, send all these via PM.

Best Regards,
- Victor

Hello, I have it set up now. I need to change the order of the categories. Right now it’s listing Faculty Administration Support Staff and I need to have it listed as Administration Faculty Support Staff. Would you kindly tell me how to have the search field only search by personnel title or is there a way to do this?

Hi beccaweeks,

Thank you for choosing Filter Everything PRO.

Yes, you can go to the filter set, choose the needed filter and click on “more options” and choose the sorting option for categories.

Our plugin only passes the search phrase to WP_Query which is filtered. And WordPress itself already decides to search in three fields – post_title, post_excerpt, post_content.

If you want to search only by post_title, you need to modify WP_Query through a hook. This hook can be ‘wpc_filtered_query_end’ – in our plugin. Or the classic WordPress hook – ‘pre_get_posts’ (or others in the WP). If you do not have the needed skills and knowledge for it, you can hire the dev for example, from Upwork to do it for you.

Best Regards,
- Victor

When you choose any filter term URL particle is added to the URL, and there is nothing that can be done with it, you can only change it to the GET parameters if you want.

But if you are referring to this description – https://prnt.sc/tTp29_kC1SZV if you add SEO rules and choose any filter term it can be changed dynamically.

Best Regards,
- Victor

Hi, yes i was referring to that description. Now I actived the SEO Rules, but your plugin description is added, it doen’t replace the one in your screenshot

Well, in that case, the description is not related to our plugin at all. It most likely has something to do with the Woo category description. You can remove it from the page by removing the category description or modifying the archive page template to your needs.

Best Regards,
- Victor

Hi gennarosalvi,

What do you mean by the “works but it rightly does not show the products”? Can you provide more details? Also, please send the link to the page with the issues alongside explanations so we can check it.

Also, please provide more details on this “Would there be a way to make clients go to Notebook like link?”

Best Regards,
- Victor

Hi gennarosalvi,

“If you click on a product of a subcategory (gloves) the filter works but it doesn’t show the products because I chose to show only the categories.”

If you choose only to show categories our plugin won’t make products appear. You can choose to show categories and products then the plugin can filter products.

Or you can make any some type of custom customization in order to make it like you want. In general, this question would be better addressed to the Woo support. Because our plugin is working with the query, and what that query is displaying the plugin is filtering it.

Best Regards,
- Victor

Hi danloffler,

Thank you for choosing Filter Everything PRO.

Try to use incognito mode, so after the redirection you can log in with the needed account where you have bought the plugin.

Best Regards,
- Victor

Thanks Victor. Yes that worked.

Hi Victor, I’ve sent you credentials via pm. Andy

Hi Andy,

Sorry for the late reply as it takes some time to find the issue.

The cause of the problem is that your server is configured to consider the character ’;’ parameter separator in Query String.

Normally, the separator is always the ‘&’ sign and the correct Query string looks like ?marka=baltica;bayer&pojemnosc=400-ml

But your server is configured in such a way that parameter separators are both the ‘&’ sign and the ’;’ character.

We fixed this in the plugin configuration by replacing the separator between the filter terms with a colon character ’:’ and now everything works. But the plugin was not tested in this mode and we cannot guarantee that it will continue to work correctly.

In order for this setting not to disappear after updating the plugin, you need to add a line in wp-config.php define( ‘FLRT_QUERY_TERMS_SEPARATOR’, ’:’ );

But the best solution would be to contact the server support and ask them to change this setting so that the parameter separator in the Query string is only one character ‘&’

Best Regards,
- Victor

Thanks Victor, I had the same suspicion but couldn’t debug it, on localhost everything works. I’ll test it again on the target server, thanks for your time and help!

Cheers! Andy

Hi rosiechildrenswear,

Thank you for choosing Filter Everything PRO.

And additional thanks for preparing everything, the license is activated and everything is working well.

Best Regards,
- Victor

Hi fernandezaaron,

Thank you for choosing Filter Everything PRO.

A very interesting project you are doing there. We understand what you want to achieve. In short, you want to have two filters one by muscles and the second one by movement. Would be a bit confusing for the end user, but in general there is no possibility to spread one filter on two parts, if you are using tags you can only use it once in a filter set.

You can add a ACF custom field to resolve your issue, there is no other way around it, and more simplistic than that.

But, here is our view on the project if you are interested to hear it and resolving the issue. Since this would be an exercise search engine it should help the user to find exactly what he is looking for.

Basically:

One field to choose a muscle group with “checkboxes” and options like neck, deltoids, biceps, triceps, forearm, upper-back, lower-back, pectoral, abs, and so on.

Another field for more detailed muscle parts, for example, the pectoral muscle has 3 parts – upper, middle, and lower. So write down here all of the muscles parts for all muscles.

The third one can contain equipment, barbell, dumbells, machines, body weight, and so on.

Make those filters step by step, with parenting like here – https://demo.filtereverything.pro/step-by-step-filtering/ using the “AND” logic to show only the terms that are connected with previously chosen terms.

For example, you choose pectoral -> upper-pectoral-part -> barbell and you will see, for example, 45 Degree Barbell Bench Press (because in the custom field for this exercise, you choose pectoral in the muscles field, upper-pectoral-part in the second field, and barbell in third field), the last filter with equipment can contain “OR” logic so it can show exercises with barbells and dumbbells at the same time.

Best Regards,
- Victor

As example should be something like this:

// Define a custom function to modify the default option text
function custom_dropdown_default_option($default_option, $filter) {
    // Modify the default option text as needed
    $modified_default_option = sprintf(__('My custom text: %s', 'filter-everything'), $filter['label']);

    return $modified_default_option;
}

// Hook the custom function to the 'wpc_dropdown_default_option' filter
add_filter('wpc_dropdown_default_option', 'custom_dropdown_default_option', 10, 2);

Best Regards,
- Victor

Perfect, thanks a lot for your help!

Привіт, maksymogurtsov

I’m glad that your problem was solved.

If it is possible I would be thankful for a positive review about the plugin here on CodeCanyon – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/reviews/31634508

Thank you in advance! Best Regards,
- Victor

Opps, I mean “Hi Victor”. Not sure how I came up with the favr91.

Hi p2p76q6g82,

Thank you for your interest in the Filter Everything plugin.

Here is support for accounts who purchased the plugin, and if you already did it, please write your request from the account where you purchased it.

If you are using the Free version, please write your request on the WordPress support forum – https://wordpress.org/support/plugin/filter-everything/

Best Regards,
- Victor

Hi webcms2,

Thank you for choosing Filter Everything PRO.

Well if you have 20.000 categories and the page has all of the products with those 20.000 categories they will be loaded all in the filter widget (if you have empty filter terms you can hide them from filter set settings). With such amount of categories you need to have far beyond average server configuration, it should be representative to work as fast as you want. Unfortunately there. ’s nothing that can be done here, of course, you can use caching, DB optimization, and OPcache, but the hardware is the key factor here to make it work normally.

Also, there is no possibility to spread categories out of the box for different dropdowns. They all will be shown in one filter.

Best Regards,
- Victor

Hi roberttavares,

We send you the response by email.

Best Regards,
- Victor

Hi Robert.

Thank you for sharing detailed information about the results of code analysis using the PHP scanner. We have reviewed all comments for this scanner and can answer the following.

In fact, there are many such scanners and all of them will show different results when analyzing the same code. Not always automatically found unshielded or unsanitized data actually is, because the code can be written in such a way that this data is cleaned and unsanitized at the time it is received by the code first time and is then used already clean and safe. Although the scanner will think that they are dangerous in all places where it found them.

When developing our plugin, we focus on the following things:
- errors and comments issued directly by the PHP interpreter
- security requirements from WordPress.org
- code security requirements from CodeCanyon

When we submitted a request to place the plugin on WordPress.org, we were advised to make changes related to the security of the code. We have made these changes and our plugin has been accepted into the WordPress.org repository.

When we submitted a request to put the PRO version of the plugin on CodeCanyon, we went through exactly the same security analysis procedure and made changes in accordance with CodeCanyon’s requirements. And only after that, our plugin was approved for placement on this service.

Moreover, if you take the code of the latest version of WordPress, your PHP scanner will give you a very long report with notes and errors related to security. I assume you believe that WordPress itself is perfectly safe to use on your site.

Therefore, our vision is that we do not see the need to change anything in the plugin and the security level of its code is sufficient in our opinion.

However, if you are really worried about the results of your scanner, you can always hire a developer and ask them to change the plugin’s code according to the recommendations of the scanner you used.

Thank you. Best regards.
- Andrii.

Great thanks for the detailed response Andrii, much appreciated!