29717 comments found.
how to delete registered customers? why on admin panel not show the registered customers only on merchant admin?
hi mate
all customer should show in admin panel
please verify 
cheers
new order email sent to admin and merchant if order is rejected/cancelled by merchant. where to setup to cancelled email template?
Thanks i searched a lot but not found
sorry what do you mean?
can you check first the email logs if there is sent email in there or not
I thinks to the menu in the video where i can set which email is when sent, this menu i searched before but now i see in video where is located thanks
am sorry mate and confuse?
Hi Basti, when the update old database KMRS V1 to work with new KMRS V2, My merchant have more than 1000 customers and want to keep the items, categories, sub categories etc, bank card details orders history, when will you make this update?
hi mate
i cannot promise any date release for migration tools currently working on them now
cheers
Hi Basti, I have sent you an email please reply.
wait for my email later today
I have sent you very important email, please check your email urgently.
sent
I have sent you an email, please check your email
After the update, there were a lot of errors, could you please check the e-mail?
no such error in latest update
can you provide screenshot of error you encountering?
did you follow the update procedure?
hi mate
no such error on this section the code in demo is the same as you get in codecanyon https://demo.bastisapp.com/backoffice/loginmust be missing new fields in your database or not updated file
did you run fixed database ? found in backoffice admin
When there was an error in the update, I reinstalled my new version, how can I solve this error if it is in the database?
i find this error in chrome https://hotbring.com/backoffice/api/merchant_earninglist 500 (Internal Server Error)better
email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
https://codecanyon.net/user/bastikikang#contactcheers
Hi pampself,
How to disable this feature? “continues alert until order is viewed”
You can login admin, Site configuration/Notifications/un check Enabled continues alert for new order.
hi mate
by default this is disabled
you need to enabled this is back office -> site config -> notifications -> Enabled Continues alert for new order
If restaurant Delay Order and choose time, then how to know customer, for delay order time? Nothing show on order screen.
it should notifications to customer
email ,sms , push notfications and instant notifications
Hi. What is the best way to re install fresh file for last version without I loose something in my database like merchant and food items. This is for kmrs 2
I think I have some file missing and I need to re install for same website without loose settings and merchants . Thank you
hi mate
no need to re install just copy the all files to your server
and just correct the database credentials in k-config.php
I did that i copy all the file but still something not working for me like the new update add credit card details in FEIE 80mm WiFi Smart Printer it’s not printed out the card number I try too many way and not working with me
run first fixed database found in backoffice admin
and for the credit card details this should be shown when printing i check the code its there already
try manually print it in admin panel first
Hi Basti, I’ve seen you replay “2. now after multi currency is enabled go to backoffice > merchant -> edit merchant -> settings -> Default Currency” -- there is no way to allow merchants to choose their own currency? If Admin is the only one who can change the currency that will add extra work for Admin! why did you allow merchant self-signup in the first place?! this makes no sense at all! please fix this issue
hi mate
i may add this in signup for only merchant once can change there currency specially if they have orders already
this is to avoid exchange rate or displaying correct currency
cheers
Hi mate, can you please tel me know how to add this to signup ASAP! Thank you for your reply
email me here
https://codecanyon.net/user/bastikikang#contactleave a comment here once you send it so i will be notified
cheers
Sent you a message! please check
sent
After following all of your instructions and add the files the multi-currency chooser does not show-up at signup page and if I try to proceed with the sign-up I got this error “Default Currency is required” Please see the screen shots: https://drive.google.com/file/d/1S0I7xep2bCoYvVlMlsvaOXMVQ1oOv025/view?usp=drive_link
sent
Thank you very much!
Can you help me with “Plans price not found” When try to subscribe vendor to a plan
I already created a plan and activate “Available for plan” for all payment methods but only Stripe is available for plan subscription, if I choose any other payment methods this error show-up “This payment is not available for plan”
this is for stripe membership signup ?
if yes watch this video
https://www.youtube.com/watch?v=c8fW5XQY0Zo&t=15sLast questions, Do I have to do this on every update or are you going to add to future update? What about merchant app? Thank you again for your super fast respond!
no mate you will have to create once the plan. you need only to create one if you added new membership plan
I meant the sign-up multi-currency chooser that you sent me the instruction to do so
ah ok no need mate its added on my files so next update its included
Thank you so much!
cheers
Hey Basties.. I need ur help asap.. check your Email..thanks
sent
Dear Basti, when I add-on amount to an order, below error shown and can’t open/process the invoice. https://prnt.sc/u6awevmWuPP4
Please help.
Thank you
hmm can you share me your full screenshot of the page?
so i can know where is this issue
email me here
https://codecanyon.net/user/bastikikang#contactleave a comment here once you send it so i will be notified
cheers
Dear Basti, https://prnt.sc/V0e4yqIFQgjO this is the invoice page that shows nothing once i set “additional charges” to voucher https://prnt.sc/Ppkl2KAuqZus
better
email me here all your access like site link, admin login and ftp access
and provide screenshot of the error
https://codecanyon.net/user/bastikikang#contactcheers
hi. if i change the terms and conditions page that error 500 preg_replace():Compilation Failed: regular expression is too large at offset. if i try again then SQL error https://ibb.co/9GRJ3SQ Please check thank you
hi mate
when you add a page please don’t copy paste from words or excel
cheers
hi mate
your right it has issue with time picker it does not show
email me here
https://codecanyon.net/user/bastikikang#contactleave a comment here once you send it so i will be notified
cheers
sent
sent
Hello! I have setup a Subscription as free for PilotProject time with options to order via PayPal, Bank Transfer and Pay on Delivery. Unfortunately Merchant is not able to order it – This payment is not available for plan. How to fix it?
hi mate
at the moment only stripe works for plan
i might focus on this features for updates
cheers
OK thanks
Hello Basti! I have changed backoffice directory and url. Everything works fine except: In Become Restaurant partner page, there is option – Already have an account? Login here. And link is www.website.com/backoffice/merchant Where i can change this link? Thanks
can you share screenshot so i can give correct answer?
thank you
ok mate you can change the link in themes/karenderia_v2/views/merchant/merchant-signup.php
on this line
<a href="<?php echo Yii::app()->createUrl(">" class="text-green" >
<?php echo t("Login here")?>
</a>
Sorted. Thanks
cheers
Hi guys.
Where are you buying this Feie printer from? http://www.feiecloud.com/product_detail-N80WC.htmlI am located in europe (Scandinavia) Feel free to send me an email: surdusvacca@live.dk
And sorry, I am not sure I understand 100% about the printers. Basti say this in other comments:
“You can using the following printer
for web and merchant app you can use this wifi printer http://www.feiecloud.com/product_detail-N80WC.html for merchant app you can use sumni v2 and any printer that supports esc/pos command using bluetooth”
Right now, for the new KMRS, I only have this ‘Karenderia Multiple Restaurant System’
I dont know if app is something I will use in future? How are you doing it?
Are you telling restaurants just to use web, or are you providing them with merchant app? And if you are, then why? Is app giving better overview than web?
If I buy the Feie printer, and later on decide to use app for merchants, then I will have to provide the restaurant with a new printer with bluetooth, yes?
Is it not possible to have just 1 printer nomatter if they are using app or web? No?
all the best.
hi mate
you can contact on that site for the seller
and for customer question
the reason you can use Feie printer in both web and merchant app
is that this printer has build in api that can be called in PHP rest api
and bluetooth printer can only work in mobile app cause its connecting to via bluetooth and Bluetooth printer has no API like Feie printer its a command using esc/pos that you need to send to printer
cheers
Hi mate, Thanks for clearing that out.
Yes I know I can contact them. I just dont like that as long as I am in test mode.
Maybe if it can be scaled in furture I can contact them. 
If I understand you correctly, are you saying I can use any printer that has ECS? If yes, I would be more happy to buy a printer in my own country due to if I in future need warranty etc.
I just need to be sure if ONLY feie will work, or if I can buy any ECS printer?
you can use any bluetooth printer that uses esc/pos command
take note that you can only use this printer in merchant app
you cannot use this in web panel
Alright, so I have to buy a Feie to be able to print from both merchant app and web.
Can I ask what it is Feie printer has? It could be fun if it was possible to find another printer that is possible to buy from a shop.
What is it that feie has inside that makes it work both web and merchant app?
Yes you can use both in merchant app and web using Feie printer
future updates i will introduce new printer that is not hard to find
it has build REST API that can be use either in web or app
cheers
I have been in contact with feie.
They can send the first printer for 94 euro for testing purposes, that’s okay. Next orders require minimum 50 units pr order. That’s insane and is never going to happend.
You really need to find other printers, thanks Basti!
try searching for other website or google that printer
yes i will introduce new printer
Hi Basti
How can the merchant choose their own country currency?
Hi Basti, Please ignore this i have just seen your comment on another post.
cheers
Hi Basti.
I have sent you a direct email. Can you please check and update me. Thank you in advance for you help and for continuing on making KRMS script the best.
sent
Hi mate,
I see another guy asked you about the ‘Inline add to cart’ and you replied this:
‘this is for on merchant menu if the item has no size or addon you can add them directly on the cart without showing popup details
if you enabled this single food items will show as popup’
I dont think it is working? Nomatter if I enable or disable, single food without size or addon never popup for me. It always goes directly in the card with both option enabled/disabled.
I would like to have popup always.
Thanks
it should work just fine try on my demo
working fine
Also, is there a wallet system for customers when they register on a merchant website? Essentially wallet system is balance keeping system so that during payment the customer could choose to pay fully from wallet amount remaining or entirely through payment gateways.. or combination of both i.e. Wallet balance + rest of the payment to be done using payment gateway options..
Also, I couldn’t find a way to create subscription model for existing or new customers on the merchant website. To elaborate: suppose a customer registers and get’s option to choose from 3 subscription model, weekly, bi-weekly, monthly and then go ahead and pay using wallet balance/payment gateway/ or both ?
Please advice?? it’s urgent.
hi mate
thank you for your comments
as for now this is not available at the moment but i do have plans for this one
i added on my update list
thank you
How to disable this feature? “continues alert until order is viewed”
its disabled by default mate
if you need to turn this on
you can find this in backoffice -> site config -> notifications -> Enabled Continues alert for new order
for merchant they can enabled this in backoffice merchant -> merchant -> settings -> notification settings -> Enabled Continues alert for new order