8967 comments found.
Hi,
there is an issue with the “amount counter” in the “apply button” that shows how many products are found with the currently applied filters. It doesn´t count the correct amount of products found, when there are following values in the taxonomies, in use with the the range slider:
- “+7” gets filtered and output is correct but not considered in counter
- “(plus)(minus)0” here WordPress/WooCommerce changes the “0” automatically to “(plus)(minus)0”. Here also products are filtered correctly but counter doesn´t count them.
Values that work are for example “7” and “-7”.
We would need it as some of our products need the value “(plus)(minus)0” for example showing temperature range. Some of our values have “+7” for example. Here it would be also nice if it wouldn´t make a difference for the counter if “7” or “+7”.
Do you think you can configure that? Would be nice. 
PS. Wrote (plus)(minus) just replace it with + and – because text editor does then weird stuff if I write it directly before the 0.
Hi hwvaubel,
Please send us the link to the page with the issue so we can check it. Also, with more detailed instructions on how to simulate the incorrect counting so we can check it all out and fix it.
“+7” is what? a custom field with value “+7”? Or what is it? Please add additional information on that.
In mathematics, both “7” and “-7” are considered numerical values or constants. They are representations of specific numbers and are used in mathematical calculations. When you see a plus sign in front of a number, such as “+7,” it’s usually redundant because positive numbers are often written without any sign.
In programming, the plus sign ”+” is used as an arithmetic operator to perform addition between numerical values. So, if you were to write “+7” in a programming context, it would not be interpreted as a numeric value; rather, it would be seen as an error or an incorrect expression. In most programming languages, positive numbers are typically represented without the explicit use of the plus sign. For example, you would simply write “7” to represent the positive numerical value. The plus sign is used for performing addition between variables or constants, like “x + y”.
So if you want to show a “+7” you need to use either CSS or HTML.
Or any other ways to add to the number ”+” symbol and turn it into a text value.
Best Regards,
- Victor
Hi,
I sent you the url and subscriber login data as a personal message as the page is in development mode. You can login with it and have full “read” access.
How to simulate the behavior:
1.) Go to url and u will land on a page with sleeping bag products.
2.) On left side are filters. Set the filter “Komforttemperatur [°C]” between “-0,5” and “0,5”
3.) You will see that in the filter button no products are shown (no found products)
4.) Still click the button and you will get 2 sleeping bags
The correct amount of sleeping bags gets shown but in the apply button the counter doesn´t show them. You will see that in the taxonomy (in the product pages) the values of the sleeping bags (taxonomy name same as filter name) are “0” or as WooCommerce converts the value in “+-0”. So the filter button doesn´t count these values.
Same goes for the “+7” for expample:
Same steps as before just filter in the same filter from “7” to “7” (yes same value) and you will see more results in the result page as shown in the filter button. Reason: Some values are inserted with “(plus)” and some without. So here the correct amounts are also missing in the counter because it doesn´t count the values with ”+”. Here it wouldn´t perhaps be the big issue because we could change all values from “+7” to “7” for example but for the value “(plus)(minus)0” it would be nice if the button would count the correct output of results because we have no influence on the “(plus)(minus)” as WooCommerce seems to set it…
Hope I described it well enough…
Hi hwvaubel,
We have checked the site, and we see the problem. But we need wp-admin credentials to check it in the code and try to define the root of it and fix it. Could you please provide it following this document?
Best Regards,
- Victor
Hi,
sorry for the late response. I was in holiday and had a lot of work. I sent u everything via PM five minutes ago.
Thx and regards
Hi, just wanted to know if there´s any progress here. Just asking because I staged the site and it takes some resources out of the main site. Any timeline when this will be perhaps solved?
Hi hwvaubel,
We need the time to the end of the week so we can provide all the testings with it. We extend our apologies for any potential inconvenience this may cause.
Best Regards,
- Victor
Hi, no worries. Just was curios how it´s going and how long it perhaps will take. We plan to go live beginning of next year with the site. In the meantime I managed to solve some bugs with you and I´m certain we/you will fix the last ones that are important for us until we go live. Thanks for now. I think I will hear from you. Regards
Hi hwvaubel,
We have found the issue, and it’s the way you created terms for that range slider. In products -> attributes you have values like +1 and 1 – https://prnt.sc/k94PEwMKazni for our plugin values like +1 are the same as 1.
You need to remove all of those ”+” values (but leave the ones with the ”-” as they work like a negative number). As you know in math “-1” is a negative number and 1/+1 is a positive number (in sort words they are the same). In this case, you will have a number with “-1” and numbers like “1” and please do not repeat them.
Best Regards,
- Victor
Ok thanks for now. For the + and – we can remove them. But weirdly when we have taxonomies with value 0 a plus and minus gets placed before it. Perhaps our cloud solution “cloudstock” that synchronizes with our POS does it. Or do you know if WooCommerce adds a plus and minus automatically before a zero in taxonomies? Thanks for your help.
Hi hwvaubel,
Woo didn’t add any + or – to the names or slugs of product attributes. It was made manually or there are some plugins that did it if you are 100% sure you haven’t added it.
Best Regards,
- Victor
Hi,
I found the issue. Our interface “cloudstock” that is the bridge between WooCommerce and our POS system “advarics” is not writing the “0” so we had to add “plus-minus” before the number. So this problem is not really your business and we´ll have to find a solution with them.
Still thanks for your support!
Regards
Hi hwvaubel,
We are glad to hear that you have found the issue.
Best Regards,
- Victor
Hi,
Hope this mail finds you well. Can you advice why my test page is not display filter: https://test.studio2point5d.com/product-home/Best regards,
Jack
Hi Jack,
Thank you for choosing Filter Everything PRO.
There can be a couple of reasons, not correct setting up in the filter set “Where to filter” or you didn’t place a widget or the widget area is hidden there (you can use a shortcode as well to place the filter widget).
Also, the Yoast SEO plugin’s setup. Try to deactivate it, and check if it will reveal the filters. Because that plugin can be highly customized, preloading the entire page into its buffer, manipulating specific HTML, and then generating the content. This is dependent on certain settings within Yoast SEO. The setting is called “swap titles” or something similar, which must be modified to ensure proper functionality.
Best Regards,
- Victor
I have placed photo calendar designs on my website as content within a text editor with images, rather than as posts or WooCommerce products. The goal is to facilitate visitors in finding specific designs by filtering based on parameters such as design name or color. Does the “Filter Everything” plugin allow for filtering of this type of content that is not WooCommerce products?
Hi allegrofotopl,
Thank you for your interest in the Filter Everything plugin.
The plugin is working with the “WP_Query”, the posts are using a query to be displayed the products in Woo use product query and so on. The question is in which way you display “photo calendar designs”. If you really just place it all as simple images and text from the text editor it won’t work. If you write a custom query to display those “photo calendar designs” then you can filter them by adding ACF fields with the needed parameters.
Best Regards,
- Victor
Hey, we just purchased the pro license but wp says its not a valid key. Could you please help?
Hi yannicp1,
Thank you for choosing Filter Everything PRO.
Please, note that the License key and CodeCanyon purchase code are different things.
To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.
Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin.
Best Regards,
- Victor
Thank you really much. It´s working now.
Hi,
Questions before the purchase:)
Is it possible for the filter results to display product variations?
Example: A dress available in 3 colors: red, blue, and green. Each variation comes with a corresponding photo. So, in the filter, the options would be red, blue, and green. My question is, if I select red in the filter, will the results show all dresses but with images of the corresponding red variation in this case?
Another question would be, can these colors be grouped? Let’s say instead of displaying Blue, light blue, dark blue, navy blue, for instance, is there a way to group them so that only “Blue” appears in the filter?
Best Regards
Hi fullscreen,
Thank you for your interest in the Filter Everything plugin.
Currently, it is displaying the main picture of the product variations as Woo does and you click on the product and choose the correct variation that you need. But we are constantly updating our plugin and with future updates we will make it work together to show the pictures for each variation and etc.
At the time there is no such possibility to group some filter terms into one option, but it can be added in future updates as well.
Best Regards,
- Victor
Hi, I need your help. When the customer clicks on a product category, and then select a subcategory, the main category should be unchecked, because in this situation clicking on subcategories does not filter products – it is illogical …how to change it?
Hi mitrofaniuk,
Thank you for choosing Filter Everything PRO.
There is no such functionality to do it, you can display categories in this way – https://prnt.sc/bfXPG1716SiI and use “AND” logic for the filter – https://prnt.sc/BxBGlTDwUZly or just choose the needed subcategories with “OR” logic – https://prnt.sc/zib0HPgSDgFU without choosing the parent category. The thing is that the main category and subcategories could contain different products.
Best Regards,
- Victor
Hello, I use the pro version, and I added the shortcode in the following page https://testsite.3dlabstore.com.hk/3d-printers . But I want to adjust the height of the vertical filter column so that I can make it longer and I don’t need to scroll down the filter.
May I know how to do it?
Thanks Anthony
Hi Anthony,
Thank you for choosing Filter Everything PRO.
Hmm, it seems like you already applied some custom styling, but check this screenshot – https://prnt.sc/jm2X_BiPVIXz on it you can find a corresponding HTML element, with the height, you need to rewrite those parameters using CSS and paste it in the Filters -> Experimental -> Custom CSS.
Also, try to experiment here with this number – https://prnt.sc/K-1Hjxq0JXHp maybe it will fix your issue right away without custom CSS.
Best Regards,
- Victor
Hello, I purschaced Filter Everything Pro, but when I try to add the license key under the addon setting it says “Invalid license key. Please enter correct license key.” Please help me, because I cant update my addon. Thank you!
Hi szabosanyi,
Thank you for choosing Filter Everything PRO.
It seems that your server does not allow connection with our license server. We can activate it on our side, but we need the following things from you:
1. Credentials to your /wp-admin following this document
2. And your license key.
Please, send all these via PM.
Best Regards,
- Victor
Hello, I did all the steps, thank you!
And I sent the license code in a different PM, sorry.
Please, note that the License key and CodeCanyon purchase code are different things.
To set the License key, please go to Filters -> Settings -> License, click the “Get your License Key” – https://prnt.sc/-ehm9df3H_XT and you will be redirected to the new page.
Log in there with your Envato credentials, and you will see your License key for the Filter Everything PRO plugin. That is the license key that we need.
Maybe you don’t even need our help, just follow the instruction on how to get the license key and try to activate it, if you’ll get the unknown error, please send that activation license key via PM then we will activate it with your credentials.
Best Regards,
- Victor
Hello! Is there the ability to query multiple Wp_Queries on the same page?
I’m using Bricks Builder and have multiple query loops on the same page I would like to filer. it looks like this.
- Heading —Post Query - Heading —Post Query
Currently, I can only filter one of the queries. Is it possible to filter multiple?
Thanks in advance!
Hi envato471,
Thank you for choosing Filter Everything PRO.
No, there is no possibility to work with multiple queries, but you can add multiple filter sets on the same page, and they will work as one filter set if you are using the same filters for each of them.
To place multiple filter sets on one page you need to place multiple shortcodes for the filter widget or add a couple of filter widgets from the widget area in WP Admin Dashboard.
Here you can read more about shortcodes – https://filtereverything.pro/resources/shortcodes/
Best Regards,
- Victor
Hey! I have created ACF taxonomies and attached them to a CPT. When creating a filter I cannot select ‘tags’ – the option is greyed out.
They do appear under ‘Taxonomy Numberic’ however the tags do not have any numbers in them.
How do I ensure that these taxonomies created with ACF appear under Tags? Thanks in advance!
Nevermind! They are individual options in the dropdown menu – didn’t see it!
Hi envato471,
Glad to hear that you managed to resolve the issue.
Best Regards,
- Victor
Hi Andrii, hope you’re doing well. Just’ve found a bug in your filter. In the price range filter, if we choose a range where no items can be shown, the filter will show an empty page and reset buttons, but the buttons won’t actually reset anything and the url stays the same, i.e. with the filter parameters. Example: If we have several items for 10, 20, 30, 60, 70 USD, then if we choose a range 40-55 USD, we’ll get a blank page (no items in this price range) and reset buttons. And they won’t work as I’ve described. I’ve checked, this was in 1.7.5 and still it is there in 1.7.15. Hope you’ll fix it asap. Thank you
Hi isdigital,
Thank you for the bug report, can you send a page with this issue so we can check it? because you can test it here on the demo – https://demo.filtereverything.pro/product-category/clothing/women/?min_price=1&max_price=3 and everything will work fine.
More likely you choose the wrong container for the AJAX update, and he is getting removed when there are no products found, that’s why you cannot reset it because there is no container that you have specified, since it was removed.
Best Regards,
- Victor
Yes, it’s here: https://twojbarber.pl/sklep/ I’ve tried to set the container to #primary and it’s the same. When I set the container to #shop-prod-block or #products-wrapper, then pagination doesn’t work and the filter works weirdly at all. So I have either to set #primary or not to set anything at all. Then it works but with the aforementioned behaviour.
On your page you have a different layout, that’s why it works better.
We have checked the page and this is not a bug, this is your own (or theme) template realization of the page and its behavior. As you see in this screenshot – https://prnt.sc/n52eh2iG92Bq when there are no products it simply removes the “production row” element which contains a sidebar with filters widget and product container. You need to change that behavior to make it work normally.
In general, if it is not a bug, there is no support for accounts whose support period has expired following the support policy
But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Hi, I am inserting Woocommerce reviews via ajax manually and updating comment and post meta of the products I leave the review on, so far so good. However I notice that the product visibility terms do not reflect these changes until I a manually update the filter set. Is there any hook I can use to flush or resave the set programmatically? I have triend wc_delete_transients but that does not work as well. Thanks
Hi DannyvanderTak,
You just need to programmatically update any post. It can be a Filter Set or even any other. At the moment when any post on the site is updated, our plugin resets its internal cache and then the added reviews will be updated in the filters as well. You can use, for example, the function wp_update_post(); for this.
Best Regards,
- Victor
Hello, is there a way to put a filter to search results page? I don’t see it in the settings of filter set. Thanks a lot Olaf
Hi Olaf,
Yeah you can set it up from here – https://prnt.sc/gD6fD0P3Xsyl
In general, there is no support for accounts whose support period has expired following the support policy
But we can help you later after all requests from accounts with valid support periods will be processed. It may take some time – days or weeks.
If you want to get it faster, please extend your support period and this request will be processed in the first queue for supported accounts.
Best Regards,
- Victor
Something for the wish_list:
If it has a lot of categories and subcategories, it would be nice if the dropdown list showed the subcategories indented.
Regards Roli
Hi Roli,
Currently, it is working with the checkboxes – https://prnt.sc/THYducue1U9- and we are planning to make it work in dropdowns as well with future updates. We will notify you in this comment thread when this feature will be released with the plugin update.
Best Regards,
- Victor
well, this looks great! Thank you
Is there a way to integrate the size filter for products in the filter set?
Hi Roli,
You can create attributes in the products -> attributes and add the needed sizes there and create a filter by its attribute. If this is not what you are looking for please describe to us in more detail what you want to achieve and what plugins are you using for that.
Best Regards,
- Victor
Hi Victor, Yes, I use the option directly in the products under “Shipping” – that’s where we specify the sizes. Now I want to filter for it. I saw there is a widget for it – but I want to use it in a filter set. Regards Roli
Can you please send the link to the page so we can check it, or a screenshot? Not sure if you are talking about filter widgets or sorting widgets.
Best Regards,
- Victor
We are talking about Filter-Sets – can not send a Link here in public (Site is under cunstruction)
You can send it via PM in case you do not want to share it publicly, and we can discuss it there and ask for more info and screens to provide the needed information to your question and how it can be done.
Best Regards,
- Victor
I want to sort my filter in ascending or descending order. Currently it is sorted randomly. Meaning for size: 3 feet 6 feet 8 feet 10 feet 12 feet
should be right order but currently it is at: 3 feet 10 feet 8 feet 6 feet 12 feet
which makes it harder for customers to select the filter set. Is there a way, I could sort it in order?
Hi FDM_WP,
Yes, you can try to sort those terms inside the filter set by choosing the more options for the needed filter – https://prnt.sc/B0TlOEnFBvxl and apply the needed sorting option.
Best Regards,
- Victor
Hi,
I am using it for Woocommerce but its search doesn’t include the SKU of variation but only the main product. I tried to use SearchWP or Relevanssi plugin but no luck.
Do you have any recommendations on how do I integrate SearchWP or Relevanssi plugin? Or any way to search for the Name and SKU of the variations? Thanks
Hi Sheldondev,
Currently, searching by SKU in variations is not supported, but this will be added in the next update of the plugin.
About Relevanssi, we are planning to integrate it with future updates (but it might take a significant amount of time to make it all compatible without any bugs, not a month or two) so that the Search field in our plugin can use the advanced search capabilities of Relevanssi.
Best Regards,
- Victor
Yes, please add support for relevance search engines because without Boolean search, it’s very difficult to serve products to visitors. If I search for “technology” or “men” then it does show results but not for “technologies” or “mens”. The Relevanssi or SearchWP could be a great relief, thanks.
Yes, we are working on it, and we will notify you in this comments thread when this update will be released. But as we mentioned it will take some time to make it all work together nice and smooth. Thank you for your understanding.
Best Regards,
- Victor
I created some fields with ACF. One of them is a numeric. Unfortunately, “range” cannot be selected in the filter settings. is this a bug?
Hi Roli,
Range slider can be created by the numeric custom field – https://prnt.sc/RGTZoyW2BzJQ you need to paste your meta key of the numeric custom field that you created.
Best Regards,
- Victor
... yes Victor, it was my mistake thanks
Me again 
I did a lot of research on the filter before I bought it. But what I can’t solve so far is the following.
I have 10 categories in WooCommerce. Each category has many subcategories. How can I solve the category filter only showing the subcategories of the current category?
Do I really have to hide the unwanted categories for each filter set, or is there a more elegant way?
Regards Roli
Hi Roli,
Well, you can choose to hide empty filter terms and see how it will work for you – https://prnt.sc/e1WryI-Goewc it will work if the products don’t relate to some other subcategories.
Or create a Filter Set for each category and use include or exclude functionality – https://prnt.sc/0rWPjFd8eycB
Best Regards,
- Victor
ok, so I will figure out…
Hi,
How can I make it so that the individual criteria areas can be opened and closed within the filter. This is particularly necessary with many and long filter types.
Hi roge-22,
Thank you for choosing Filter Everything PRO.
You can turn on the “Folding” option for each filter that you need from “more options” – https://prnt.sc/_LGNTRrPJrJi
Here on the bottom filter widget, you can check it – https://demo.filtereverything.pro/product-category/clothing/women/
Or use the more/less option – https://prnt.sc/5cFeS_mjc9a8
Best Regards,
- Victor
aaaaaahhhhh, I thought I saw that somewhere. So many setting options! Thank you very much for the quick support.
Yeah, it can be quite overwhelming to navigate through the filter settings, especially if you’re new to it. Feel free to ask for any help you may need if you find yourself feeling lost in those settings.
Best Regards,
- Victor
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