282 comments found.
Hi Max,
Is er al een update m.b.t. de ondersteunig van HPOS?
Alvast dank.
mvg, Sebastian
Is this plugin supported or abandoned?
Something is not working as of new versions of WooCommerce. I guess we are all individually need to solve the problem. But it would be very helpful if author do it as bug fix release. If I fix it, I will post the solution. If someone else fix it, please post it for us. Thanks
I just updated to the latest WooCommerce version, and all works fine! 
I think something has happened to Max, because since last June he hasn’t answered the mails… 
Hi Max, how are you?.
The synchronization has not been working for several days.
Please help me.
I have written to you through Premium support.
Regards,
Andres
Hi, I wrote over a week ago to the support email. The link you suggested for me to enter of the csv file is not working. Can you help me to solve the problem? If not, I will request a refund of the money for lack of support. Regards
hello Presale question Can we change price on site 1 and have a diffrent price on site 2? is that possible with this plugin?
503 Error with FTP Connection. After browsing here to find out how it works 
URL: ftp:// your ftp host /file.csv
eg: ftp://google.com/data.csv
But something is not working with the login and password. Always running into an 530 Error. Waiting for support answer now…
Hi,
It is best to use the username + password in the URL as follows:
ftp://username:password@domain.com/folder/file.csv Kind regards, Max
Hello Max!
I have tried to contact you by the means you indicated but I don’t think I have received any response (it’s been more than a week since my first attempt). As previously mentioned, we need, if possible, that you solve the incompatibility of the plugin with Woocommerce High-performance (HPOS), because if it is not compatible, it does not allow us to activate this improvement of the orders. If this cannot be solved I will unfortunately have to ask for a refund of the purchase of the plugin and the PRO subscription.
Please contact me as soon as possible.
Thank you very much.
6 days since I wrote this query and still no response? (not counting previous inquiries)
Hi David,
Sorry for the delay in response, due to a high workload and a vacation I’m very busy this month. I will answer your questions in the support e-mail!
Kind regards,
Max
Hi Max! Perfect! Sorry for the impatience… Talk to you by email!
Hi, is er zicht op een update waarbij Woocommerce High-performance compatible is? We zouden graag overgaan en enkel de Stock plugin houdt dit nu nog tegen. Ik hoor het graag en alvast bedankt!
Hi,
Ik heb gekeken naar HPOS en de eerste tests die ik heb gedaan laten zien dat het geen problemen geeft met de huidige plugin.
HPOS gaat over orders (bestellingen) en aangezien deze plugin daar niks mee doet loopt het elkaar niet in de weg.
Mocht je er toch problemen mee ervaren laat dat dan aub weten.
Met vriendelijke groet,
Max
Hi Max,
Bedankt voor je reactie. Als ik HPOS wil activeren in de WooCommerce settings krijg ik nog de volgende melding:
“⚠ Er is één incompatibele plugins gedetecteerd (Stock Synchronization for WooCommerce).”
Hierdoor is het niet mogelijk om HPOS te activeren ondanks dat de plugin niets met bestellingen doet is het blijkbaar nodig dat alle plugins compatible zijn.
Met vriendelijke groet,
Sebastian
Hi Sebastian,
Ah ik snap het, zo te zien moet ik eerst in de code aangeven dat de plugin compatible is. Dit zal ik zsm in een update doen.
Mocht je hier niet op willen wachten kan je me even een support e-mail sturen, dan stuur ik je een aangepaste versie van de plugin!
Groet,
Max
Been using the premium version for a while. Connects with Drive and files on FTP easy. Just doesn’t work well combined with WPML. In case of a translation, it updates the stock of the translated product, not the original. The same sku probably exists in both the original product as the translated product I’m guessing. Hope that will be addressed with an future update.
Hi.
Thank you for your kind words.
About the WPML issue, can you please address this via a Support e-mail? It helps me to fix this in the next update!
Kind regards,
Max
Hi, We have been using your plugin for a while now, but we are looking to move over to the Woocomerce High-performance order storage and Woo says that your plugin isn’t compatible. Do you have plans to add compatibility?
Hi,
Yes I’m looking into HPOS to see if it has any compatibility issues. I’m planning on publishing an update soon!
Kind regards,
Max
The module doesn’t work, they want me to pay a monthly fee, I’ve been trying to get in touch for 1 week and nothing! Zero support! I want my money back!....
Hi,
Please note our response time is within 5 business days. Your support e-mail and this comment is only 3 days apart.
The plugin does not require a monthly fee, this is only for premium functionality of the plugin. Without the monthly fee the plugin works perfectly fine.
I’m happy to help you set it up. Otherwise feel free to request a refund at Envato.
Kind regards,
Max
Hello,
I am interested in your plugin. Please let me know which structure the CSV file should have. Can the stock quantities be matched using a barcode?
Kind regards,
Hi,
The structure is not restricted, so as long as the CSV is valid it can work!
The stock quantities can be matched by SKU (standard WooCommerce field).
Kind regards,
Max
Good morning, I just saw your extension, great one !
I am looking for several tools for inventory management:
1/ Customized fields per product. 2/ Management of a barcode per product 3/ Import csv files from 5 different suppliers (each slightly different) + automation. 4/ location of a product in stock.
Can you help me on one or more points?
Thank you so much
Nice day,
Johan
Hi Johan,
Number 3 is definitely possible with the plugin + subscription, but other customizations are also negotiable.
Please contact me through the Support page with a detailed description of your case.
Kind regards,
Max
Hello Max.
Sorry but where is your “Support page” ?
Thanks !
Hi Johan,
On the plugin page there’s a tab called Support. From there you can send me an e-mail!
Kind regards,
Max
Done
Hi, I need to update from CSV file on URL (or FTP if needed). Just need to update stock and price.
is that possible with this 15$ version? (with NO subscription).
Thank you!
Hi,
Yes, that is possible.
Kind regards,
Max
Hi, I have to purchase this plugin and pay for a subscription plan? Thanks.
Hi,
No, the plugin itself works as described in the CodeCanyon page!
The subscription is optional and provides several extra features. Including multiple vendor syncing and faster (+ more products) syncing.
Kind regards,
Max
Pre Sale question. I read in the description the cron for a stock push is based on time (Daily, twicedaily or hourly). Isn’t the sync push when there is actually a stock change? So let’s say: website A has a purchase, stock decreases locally at that trigger it pushes to the others?
Hi,
Thank you for your question! The sync is only a one-way sync from a file to your WooCommerce site. So the file is not affected when a sale is made on the website.
Kind regards,
Max
Hello , how to uninstall the plugin ? It’s not auto updating anymore , I’d like to uninstall and reinstall it . Thanks by advance
Hi,
You can uninstal / reinstall the plugin like all WordPress plugins via the Plugins page.
Kind regards,
Max
Sorry if i was not precise , completely delete (options aswell and from database) If i reinstall , options are staying , if unstinstall was succesfull i won’t have any settings with I install it
Thanks max
Hi,
Looks like you are correct, there is currently no option to delete everything. I will add this to the list for a next version so we can do a complete clean.
Kind regards,
Max
Hello Max, how are you?
At the moment the synchronization is not working on our site.
I have placed a ticket directly through your page but we still have not received a response.
Please your help.
Regards,
Andres
Hi Andres,
As you saw in your mailbox I replied to you and I see the issue is fixed already!
Kind regards,
Max
