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Support for Stock Synchronization for WooCommerce

Support for Stock Synchronization for WooCommerce

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maxman1850 supports this item

Supported

This author's response time can be up to 5 business days.

Popular questions for this item

My stock doesn’t get updated

If your stock is not getting updated, check for the following possibilities:

  • Check the delimiter, is it set to the correct delimiter of the .csv file?
  • Check the URL, is it correct?
  • Check if your .csv is valid, the plugin requires a valid .csv. You can check your file at https://csvlint.io
  • Does your file contain special characters like á, ñ, ę etc? Check the box ‘Large file optimalization’, then these characters will be automatically skipped.

My Google Drive file doesn’t work.

A lot of people misunderstand the difference between Google Drive and Google Spreadsheets.

Google Drive

You can check if your file is located on Google Drive if your URL looks like this:

https://drive.google.com/document/d/FILE_ID/edit?usp=sharing

Do NOT put the Google Drive URL in the plugin settings, you only have you put the Google Drive ID

Google Spreadsheets

When you want to use Google Spreadsheets, you don’t have to check the ‘Google Drive’ option in the plugin settings.

For the Google Spreadsheets URL, go to File > Publish on the internet (.CSV) and copy this URL into the plugin URL field.

Can I set a different time interval?

Yes, that is possible.

WP Cronjobs allow only the intervals daily, twicedaily and hourly. But if you want a custom interval, that is possible.

You have to disable WP Cron by putting the following code in your wp-config.php:

define('DISABLE_WP_CRON', true);

Next, you add a server cronjob with the following url and your desired interval:

https://yourdomain.com/wp-cron.php?stocksync_cron_hook

More information about this subject can be found at: https://wordpress.stackexchange.com/questions/253315/should-i-disable-wp-cron-and-instead-trigger-wp-cron-php-from-server-every-few-m

My question is not placed here.

If your question is not placed under the FAQ of this item, feel free to contact the author.

Please add the following information to your e-mail:

  1. Your .csv url
  2. A screenshot of your settings, you can send an url of your screenshot uploaded to https://imagebin.ca e.g.
  3. The errors you get. (If you don’t get any errors, please send the contents of the error_log)
  4. If you have any other question, feel free to ask!

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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