225 comments found.
Presale question, did you fix the issue mentioned by several users in comments?
Hi, thanks for your interest over our product.
Academy LMS recently received an update, therefore there may be some issues with the application. But now its works fine.
Send us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
So, you clarify that it works fine and issues fixed?
Yes! Our customers were facing issues with JWT. We fixed that issue ASAP and published a new version on 24 July 2023.
Great, if i installed the addon will live classes appear also in the app?
Yes, live classes will be available in your student app if you add the addon to your application.
this addon still not work after zoom deprecate JWT . doc not ahve any metoh dto link zoom with academy lms
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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this addon still not work after zoom deprecate JWT
Thank you so much for getting in touch!
Live Class Addon was recently given an update. To learn more, please update your Addon and read the documentation below. https://creativeitem.com/docs/academy-lms/zoom-live-classPlease contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
thank you for reaplying but the mobile application not working give me error parameter invalid
We have informed your message to the appropriate team. Our developer team will look into this. We really appreciate your understanding.
any new it also not working in mobile app
We alerted our team about your message. They will look into this. Your patience is much appreciated.
thanks in first ,but can you solve quickly, my business depends on it
Our development team is addressing this issue. It’ll require some time. We really appreciate your patience.
give another solution in mobile app paid or free , untill you solve problem
We have already forwaded your message to our developer team. They will contact you shortly. We appreciate your understanding.
this addon still not work after zoom deprecate JWT . we have updated but not any new updated no doc
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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this not need ticket support JWT deprecate and u not released update for this addone and now not work .. what we doing now >>>
We have already updated both the doc file and our product. If you have any issues, kindly submit a ticket.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
this addon still not work after zoom deprecate JWT . doc not ahve any metoh dto link zoom with academy lms
hello sir, i have buy and didn’t work, please help m e
Thank you so much for getting in touch!
Send us a ticket for the developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
i have submiting ticket sir, but don’t have solution
Sir, can you please mention your ticket number?
32545 here sir
We have already forwaded your message to our developer team. They will contact you shortly. We appreciate your understanding.
Okay thanks sir i will wait
how we using this addon after JWT deprecated >> did u have and doc for how usign please ? iam downloaded update but still old doc for JWT
Thank you so much for getting in touch!
Our content writer is updating the documentation file. You can send us a ticket to get support up until that point.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues
zoom deprecated JWT, and can’t use… will you update it?
Thank you so much for getting in touch!
Our developer team is already working on your concern. We hope that we can update it very soon. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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When live class will be work?
Thank you so much for getting in touch!
Our team is working on the development. We really appreciate some patience.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
Please I like to know if each instructor must have his own zoom account? or the admin can buy premium account and share it to instructors?
Thank you so much for getting in touch!
Admin can purchase the premium account and share it with their instructors in Academy LMS Live Streaming Class Addon.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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zoom deprecated JWT, i just bought and can’t use… will you update it soon?
Thank you so much for getting in touch!
We have noted your comment as a suggestion. We will add your recommended comment in future updates. We will try to update the application as soon as possible. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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this is not a suggestion, i spent 35$ for a plugin that doesn’t work. Update it fast.
We will update your recommended feature in the next update. Stay tuned with Creativeitem.
Zoom has deprecated JWT app type on June 1, 2023 .. how we can connect with zoom now ?
Thank you so much for getting in touch!
We have noted your comment as a suggestion. We will add your recommended comment in future updates. Stay tuned with Creativeitem.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Hey my client has bought ur course, i am the developer
It doesnt seems to be working:
Effort 1: When my zoomWebSdk version was @zoomus/websdk@1.9.1 I got this error in the /academy/addons/liveclass/join page : Your app version needs to be 2.7.0 or higher to join this meeting. Please update to continue.
Effort 2: I then -> updated the zoomWebSdk version to @zoomus/websdk@2.11.0 -> updated the scripts version from 1.9.1 to 2.11.0 Then that previous error disappared.. but when i selected “join meeting”, got this error in console : Using a Zoom JWT App type API Key (apiKey) is no longer available in version 2.7.0+ of the SDK. Please use an SDK App type SDK Key (sdkKey) instead and the SDK JWT Auth flow https://marketplace.zoom.us/docs/sdk/native-sdks/auth#generate-the-sdk-jwt
Thanks, please let us know how to fix this asap..
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Hi, I encountered this error message, “Joining meeting timeout Signature is invalid”, as the instructor and the student tried to connect simultanousely. Please kindly provide guides to the to resolve this Bug. Thanks will be waiting
Thank you so much for getting in touch!
Send us a ticket for developer support.
Please contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Will instructors be able to record live classes from Zoom app record function?
Unfortunately, this feature is not yet available. We are taking your point into account. Hopefully, we can add it soon.
can i require the student to access the meeting through the app not browser ?
Hi, thanks for your interest over our product.
It will require source code customization. If you need that service from us, please send us a ticket http://support.creativeitem.com
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Learn more about Academy:
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can i require when the user click on live class is redirect to zoom desktop app not web app, is that possible ?
Hi, thanks for your interest over our product.
It will require source code customization. If you need that service from us, please send us a ticket http://support.creativeitem.com
=============
Connect with us:
Facebook |
Instagram |
Twitter
Learn more about Academy:
Video Tutorials |
Documentation |
Addons |
Get Support
am trying to install the addon, its failing response is invalid purchase code. please help
For getting developer support, please contact our Support Center
When I install this addon and connect the API keys of my zoom account with the addon, will all my instructors can have the ability to have Live streaming lessons through my zoom account or each instructor has to have his own zoom account and add his own API keys in the addon?
For getting developer support, please contact our Support Center
I have created the ticket as per your advise but still now answer.
The video does not appear. why?
For getting developer support, please contact our Support Center
1. do you have rtl themes and if yes it have full attributes for translate ?! 2. are you doing customization services or no ?!
Thanks for your interest in our product.
We have a RTL supported theme where all attributes can be translatable without the user inputs. Please browse the link for it.
https://codecanyon.net/item/firdaus-academy-lms-rtl-theme/27539779
