4929 comments found.
Hi,
It states that the V6 includes addons.
If I already have plus & pricing addons, do I need to deactivate these addons?
Yes just disable and remove it.
Where can I view the Change log please?
Can you please tell me from where to purchase plus addon
Plus addon is not available anymore, the features are added into the basis plugin for $79.
Please check and fix, because without it… it seems hard to setup. Thank you!
The site is available for me. Please check again.
Site is working again, thanks!
I don’t see any option for this, so perhaps this is a feature request but on the Settings>WooCommerce>Product Page>Get A Quote…is there any way to get a quote on certain items but not others? I only want this on some, but not all products. Would it be possible with a function snippet? Thanks, excellent product overall!
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
FPD front page mesh up after updating to version 6. Menu tabs no more name. See screenshot: https://ibb.co/FDjrmCw
Actually this should still work. Maybe its a cache issue, Clear your cache or try a different browser.
Is Pro Export add on compatible with FPD v6 now?
Hello. Yes it is.
They plan to add several themes and that the administrators choose one of their preference
Hello, I want to design a variable product For example, the color of the sleeve, the color of the body, and the color of the buttons. How can I do that? For example, I have pre-designed layers for all colors
Welcome I think I’m having a hard time with something I have a product that changes colors. I want to control the change of all colors, for example (the color of the body can be changed and the color of the sleeves can be changed.) The customer wants to change the colors as he wants, how is that possible
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
I sent a support ticket, please respond
Is it possible to create a T shirt offer like this with all the different color options and sizes. I was checking the other forum and also the youtube tutes but didn’t find any instructions on how to do this.
https://www.vernonpromotions.com/product/VRN-161-PC54Y-1631767133/Port-%2526-Company-%2526174----Youth-Core-Cotton-Tee.-PC54Y.htmlHi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
Hello! I have seen that you are working on an update soon, Congratulations! If I buy the current version now, will I be entitled to their next big update??? Do you think this plugin will work well with any of these other ones in woocommerce:
> WCFM Marketplace > MultiVendorX > Dokan
I’ve seen that they have an integration with Dokan, but I’m not sure if it works… or with which other Marketplace would work better. They help me? thank you!
Hello. Yes you will also get that update. Right now it’s only compatible with Dokan.
Hello. Yes that is possible.
I have another question, is it compatible with the Elementor editor? Is it possible to customize a changing jacket (body color – sleeve color – button color – collar color) so that each section of the jacket has a separate layer and each layer has several colors?
Hello. Yes that is possible.
Hello.
My advice would be to buy the plugin and just test it if it works for you. We accept any refund within one week.
Welcome . I have a question about coloring. I have purchased the plugin. And I added layers of images, and when changing the color, the natural color effect does not appear. Is it necessary to purchase another component to do this. Or should I use a program? Photoshop to edit the image
Quick question, I have around 3000 PNGs that I want the user to select from instead of allowing them to upload their own. Does this plugin allow predefined PNGs or SVGs?
Hello. Yes that is possible.
Okay sounds good. Do I need this plugin to be able to use your other plugin that integrates with “Printful”?
Hello. Yes you need that as well.
Hello,
I need to allow the ‘shop-manager’ role to ‘Load in Order Viewer’. How can I do this? Take a look at my capture to see what I mean: https://drive.google.com/file/d/1yk3cx0xMcsJ9TNCXbeJsdZ2ah-q7azjY/view?usp=sharing
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
I did, but I get an answer saying that I have to create a feature request for this. In my opinion, the shop manager role must be able to fully edit an order, including the stuff of this plugin. Please, reconsider this.
Actually by using the search in our support center you would find a solution for that: https://support.fancyproductdesigner.com/support/solutions/articles/13000078288-giving-access-to-other-roles
Ok, thanks. That is not the answer I got here
https://support.fancyproductdesigner.com/support/tickets/88561
Sorry, that was some misinformation from the other support agent. I am sorry about that.
1) Per your “phone case” demo – how do we make an element like the phone case, where we can have users mask images on them? Is this a background SVG file?
2) Could we add 3 phone cases next to each other and have a single image overlay across all 3 cases?
3) Also – is there an option to export a file that shows all of the image assets/layers? Like PSD?
Thanks!
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
hello: does the 3d model only support fbx format? If yes,is there any plan for supporting other formats like gltf? thanks a lot !
Hello.
Yes currently only support for fbx.
Why do customers have to upload images twice for it to be imported. If you try once they do not get imported. They show in images but can’t do anything with them until imported.
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
Hello,
I need to insert the ‘custom designer’ via hook in a custom product layout. I tried with this action but it does not work. Can post here the correct code please?
add_action('flatsome_custom_single_product_1','add_in_flatsome_custom_single_product_1', 100);
function add_in_flatsome_custom_single_product_1(){
do_action( 'fpd_product_designer' );
}
Hi,
could you please contact us via our ticket system, so we can help you to sort out the issue.
http://support.fancyproductdesigner.com/support/tickets/newThank you
Hi, I opened a ticket yesterday.
Pre-sale question: We would like to create a Print-Quality PDF that people can download AFTER purchase. Or a link can be emailed to them. (I have tested in demo designer) 1. HOW is this possible? To stop downloads before purchase. 2. To have the PDF in print-quality: How is this possible and at what cost? 3. HOW is it possible for customers to ONLY be able to Enter text, upload an image or reset the area. We don’t want any other buttons/features which may distract them. 4. Is it possible for them to purchase and then AFTERWARDS get opportunity to upload their photo and text to create the PDF? Or does it all have to happen before purchase? 5. Also, we’d like the design to take up all the PDF – with no white space. HOW to make this happen? Thanks.
Hello.
With our product export addon you can email the print file first when the order is paid.
The pricing for the pro export addon can be found on our website.
You can easily customize the ui with our built-in ui composer.
No product customization can only be done before.
You can define printing area which will cover the whole pdf.