3128 comments found.
Is there a way to integrate a rental agreement in the booking system?
Hi At present we do not have such option and it will require additional code customization.
General topic: Customizable Min/Max Stay/booking Requirements by day
Hi there,
I have a project that needs a bookings system: I purchased the plugin I like to validate some aspects with your plugin (without add-ons) I can: Create booking to accommodations an defining rules as:
60 USD / nights Sunday and Monday, min booking 2 nights. 75 USD / nights Fridays and Saturdays, min two nights. Apply rates to seasons dates. eg. August min 6 nights booking.
Because, I tried to set the configuration to min booking, and only appear 1 field to define the parameter globally by inventory item, I mean:
The plugin only allow me define one min days booking without option to define something like this
Saturdays – min days – 2 Wedsday / Friday – min days – 4
And so on.
It’s possible do this with your plugin.
I appreciate your comments.
Hi It will require additional code customization.
Hey, is it possible to integrate plugin with Airbnb or booking.com ?
Hi At present we do not have such option.
Ok, thanks. Another question – does Request for Quote has a setting for custom email receiver? For now , besides the client, only site admin gets email notifications about RfQ.
Hi you can add the email where you want to receive the RFQ
Can you tell where is that sort of option ?
From Woocommerce settings> rnb settings> general tab
Can I use this for marketplace website
Hi it will require additional code customization.
Hello i have bought the plugin , in updates i saw that you type there provides rest api ,, so could You please tell me is there endpoints to use it ??? because i cant see anything about that in documentation, waiting to your reply thank you
Hi Please open a support ticket and our technical support team will assist you.
I opened the ticket please reply there, thank You
Hi our team will respond back to you.
Hi! Is it possible to add a surcharge of XX€ every 12 hours after checkout? ex: the first 12h after chechout add XX€, the next 12h add XX€, the next 12h add XX€, etc
Thanks in advance!
Hi yes it is possible.
Is it possible to book a time that is earlier than current time?
We want the user to be able to book hourly, but if the time is 11:15, they can only book from 12. Is it possible to remove the limit so that the user can book from 11:00?
Hi Unfortunately no
Ok. I think a feature like “Instant booking” would be useful. Will try to make changes to the code to make it happen.
DONT BUY THIS PLUGIN IT DOESNT WORK
Hi Our plugin works exactly we have described. please keep communicate with us via the support portal and your issues will be resolved.
Nope it doesn’t, and i’ve been communicating for the support for a week and your plugin still doesn’t work. I’ve set up more than 200 websites so I know how to use a plugin. And your plugin looked good, but it has bugs and support isn’t useful for now so it’s very frustrating to pay for a premium plugin and have it not work as it should.
Hi our support team has already provided you with solution. If you are still facing any issue please communicate with us via the support portal.
After telling me FOUR TIMES that it was my fault as a user, they now say there is in fact a bug in their plugin. They told me three times they fixed it via support, everytime the bug is the same, they don’t even test it before telling me it’s fixed. I’m beginning to wonder if this whole plugin is a scam
Update : after 10 days they did fix it ! Thank you
Hi Glad to hear that your issues has been resolved. We always try to resolve the customer issues at earliest. However sometimes it takes longer to find out the issue and hence it takes more time to resolve.
Hello! I have noticed that the inventory is not available even if an order is refunded or cancelled.
So that if a customer makes a reservation but the orders is refunded/cancelled – the inventory is still not available during those times.
Do you have a fix for this?
Hi Please delete the order to free-up the inventory.
I could clear the dates within the order using the built in function for it. Good to keep the order. So that works.
Do you have support to translate the plugin to my language (ID) ?
Hi yes
I was wondering if you have a demo for the admin/backend before I purchase? I want to see how the booking details show up after people book something. thank you!
Hi Unfortunately we do not have admin demo available. If you need any details of any feature let us know and we will explain.
Can you send me some screenshots of all the admin screens? It’s important for us to understand how the information is presented in the backend in order to make this plugin work for us. Thank you!
Hi, do you have a bundle that we can purchase, including the plugin AND all the Addons? We might need all of them. Thank you.
Hi Unfortunately as per Envato policy we can not sell bundle products.
Hello,
I have a huge bug that makes the plugin unusable ! My clients can book the same thing on the same day please fix ASAP !
I block date from 06 june to 9 june but when I check my calendar only 6, 7 8 June are greyed out.
But if I try to select 9 june to 12 june, it displays ”% is not available” without more info, it just seems that the website isn’t working.
Please fix
Thanks
Hi Please open a support ticket and our technical support team will assist you.
Already did, no response. Wouldn’t it be faster to resolve issues here ? So that people don’t have to ask you the same questions over and over in the support system ?
Hi Our support team looks at tickets on queuing basis and soon they will respond to your issue. However, we have notified our support team to look at your ticket as early as possible. Please bear with us.
They refuse to admit there is a bug and tell me that everything is fine.
DONT BUY THIS PLUGIN
Hi Please keep communicating with our support and provide the details as requested. if we find any bugs then we will surely fix it.
Still no fix
Hi Please keep communicating with our support
Hello, I see it was an old request, so I will bring it up once again. I would need to understand if the plugin is compatible (and works) with DIVI theme/builder or if there is any known limitation. Thanks a lot
Hi We are working with an Add ons which will be released soon.
Hi where can I download the Rnb builder for elementor pro ?
Hi it is not published yet. Hopefully, it will be published within a few days.
Hello,
Can your plugin work with YITH WooCommerce Multi Vendor or Woocommerce Products Vendor or Dokan Marketplace?
— GM
Hi Unfortunately we do not have multi vendor support for our plugin.
please update changelog 14.0.5 why you always late to update change log plugin version.. hehehehe
Hi Its updated.
I have an item that is booked from May 24 9am – May 26 9am. Person comes along later and books it for May 25 9am without it being blocked. The item only has an inventory of 1. Is there another setting I am missing somewhere? I have upgraded to latest version and it still has the same problem.
Hi We have checked and did not find such issue on our end. Can you please open a support ticket so that our technical support team can assist you.
Hello nice plugin, i wondering i can in same room put price in May 1000$, June 2500$, Aug 2000$... a customize prices related to Months?
Hi yes, we have monthly pricing i.e. May $1000 will mean that everyday on may $1000 will be the daily price $2500 on June will mean during june per day $2500 will be counted.
Thank you well noted
I’ve found a possible bug in the plugin: it happens when a customer rents a product with inventory quantity set to 1. If I try to rent the same product on the return date I can select the start date, but the hour dropdown doesn’t appear at all. Please note that it happens even if the rental finishes at 11am and I have 12am, 1pm, 2pm, etc. available for rent, and “Post booking block days” is set to 0.
I think it’s a bug because if I select the start date and then I select the return date, finally I can open the start date hour dropdown.
The hour dropdown becomes visible also if I set the inventory quantity to 2 or more.
Can you please check?
Hi This is how our plugin works. the product is not available between those hours are booked and product is not available for booking. That is why these hours do not show. Say you have a booking from 8/5/2023 10am to 2pm. and there is only one quantity. So next user will see available time after 2pm
Hi, I understand the expected behaviour, but this is not what’s happening. If I have a booking from 8/5/2023, 10am to 2pm, with only 1 quantity, the next user that selects 8/5/2023 as starting date will see the hour dropdown totally empty.
He will not be able to choose the remaining times after 2pm, unless he selects 9/5/2023 (or another day) on the return date. Then the hour dropdown appears with the available times after 2pm.
It’s happening only when there’s a rental ongoing, so it’s not so frequent. Can you please check?
Hi Can you please open a support ticket and our technical support team will assist you.
