568 comments found.
Hello, can you check: https://prnt.sc/fhIacTA9vSaq do you have this shortcode so that customer can get the product name through their email notificaiton? I wasn’t able to get the Order_name shortcode. Please let me know. thank you
Hi,
Unfortunately, this shortcode is currently not available. We will consider it in the future updates.
Bét regards
Hi
is this compatable with https://woocommerce.com/products/woocommerce-pre-orders/
So the different pre-order email
New pre-order Pre-ordered Pre-order release date changed Pre-order cancelled Pre-order Cancelled Pre-order available
Thanks John
Hi,
These 3rd email types may go through our email default, this feature can be tested with our free version, feel free to check and verify. Let’s keep us updated if you obstacle any problems.
Free version: http://bit.ly/woo-email-template-customizer
Best regards.
Hi there!
I will be great you make this plugin fully compatible with Yith Custom order status: https://yithemes.com/themes/plugins/yith-woocommerce-custom-order-status/
Thanks.
Hi,
From version 1.1.15, we removed all the email types which are not created by WooCommerce because many customers may get confused with different email types between the WooCommerce email types and 3rd plugin email types, this can cause unexpected problems. However, we already supported the hooks for the email types from 3rd plugins by adding the email type ID and name.
In this case, we’ve reverted the “viwec_accept_email_type” filter hook and you can use that hook to add email IDs. You can follow this guide to insert PHP snippets.
For example:
add_filter( 'viwec_accept_email_type', function ($email_types) {
return wp_parse_args($email_types,[
'email_type_id_1'=>'Email Type Name 1',
'email_type_id_2'=>'Email Type Name 2',
]);
}, 9999 );
Here is the common way to find the email ID of a 3rd plugin email type: https://prnt.sc/KEPPJ9k2BXpr
Best regards.
Hi, Is the plugin compatible with custom status plugins? I have created few with Custom Order Status Manager for WooCommerce and they dont appear in the list of availible items in template manager.
Hi,
Our plugin does its function to customize default WooCommerce emails, the email content of the 3rd plugin can not be editable, and it will go through the default template of the plugin, only the header, footer, and other components can be modified. For further information, please refer to our documentation.
In this case, we’ve reverted the “viwec_accept_email_type” filter hook and you can use that hook to add email IDs. You can follow this guide to insert PHP snippets.
For example:
add_filter( 'viwec_accept_email_type', function ($email_types) {
return wp_parse_args($email_types,[
'email_type_id_1'=>'Email Type Name 1',
'email_type_id_2'=>'Email Type Name 2',
]);
}, 9999 );
Best regards.
Hello, I have few presale questions if you don’t mind,
Since you said you can’t/wouldn’t combine this plugin with “9MAIL – WordPress Email Templates Designer”.....
Can this plugin make WP email templates?
If not what’s the fuzz with just adding this few WP email templates to this plugin and call it a full WP email designer/builder ??? 0_o
Hi,
Thank you for contacting us.
Our WooCommerce Email Template Customizer plugin does its functions to customize the default WooCommerce order emails, it works with the WooCommerce plugin, while the 9mail plugin allows you to customize the WordPress emails. They are different and can not combinate with each other.
May we know exactly the email template type you want to create? Currently, our 9mail plugin supports these types (including the default type and types of 3rd plugins that were made compatible): https://ibb.co/J33tMpS
Best regards.
What I would like is at least some of this functions working perfectly:
For example:
1) More “Dynamic” functions e.g. more compatibility with CPT/ACF
2) All WordPress emails builder in one place one plugin
3) An option to send the images inside the email, instead of loading from server
4) Analytics/Statistics & Tracking of emails and clicks in it, on anything possible inside the email sent, opening the email/replied/image/links/etc…
5) More premade templates
6) KPI’s & ROI – For email types a bit like A/B email testing… but with stats and info on best templates and what parts got the most clicks, what design worked best for clicks… etc. etc.
7) Product Reviews or Rewards or Coupons for reviews or other tasks sent to customers… similar function, maybe also integration with WPUlike, that would be really nice.
8 ) Toggle switch for e.g. used to send to clients a price list or product options? probably possible with some html and css tricks…
9) Good compatability & integration with 3rd party plugins. e.g. “Germanized for WooCommerce”/GDPR/etc etc…
AutomateWoo // Dokan // Bookings & Appointments // Gift Cards // Pre-Orders // Back In Stock Notifications // PDF Invoices & Packing Lists // Order Delivery Date // One Stop Shop compliance // German Market // Subscriptions // Affiliates // Request a Quote // Points and Rewards // Crowdfunding // RMA Return Refund and Exchange // Return & Warranty // Account Updates // Wishlist // Split Orders //
Hi,
Thank you for keeping in touch with us.
We cannot provide a definitive answer regarding the compatibility of our plugin with all other plugins. However, based on our experience with third-party plugins, there are some common cases where compatibility can be achieved (often requiring support from the third-party plugin):
1. Go through the WC hook (Available to test with the free version) see this video guide.
2. Go to the Email default (Available to test with the free version) See this guide.
3. The 3rd plugin creates new email types, we’ve reverted the “viwec_accept_email_type” filter hook and you can use that hook to add email IDs
For example:
add_filter( 'viwec_accept_email_type', function ($email_types) {
return wp_parse_args($email_types,[
'email_type_id_1'=>'Email Type Name 1',
'email_type_id_2'=>'Email Type Name 2',
]);
}, 9999 );
4. Some plugins or requests are not feasible or suitable with our plugin, for example:
+ Toggle switch for e.g. used to send to clients a price list or product options? probably possible with some html and css tricks… + Good compatability & integration with 3rd party plugins. e.g. “Germanized for WooCommerce”/GDPR/etc etc…
Best regards.
Hi, it looks awesome, but is it compatible with TranslatePress?
Hi,
Yes, our plugin is compatible with TranslatePress in the premium version.
Best regards.
Does it work with dokan
Hi,
Thank you for contacting VillaTheme
We have reviewed and made compatibility for the Dokan Pro verification email in our premium version plugin.
Best regards.
Should I just buy the plugin from here to get premium ?
Hi,
Yes, you can make a purchase in this plugin’s forum: https://codecanyon.net/item/woocommerce-email-template-customizer/28656007
Best regards.
Hi, can I add text to my order that will include the html code and show me a custom field from the order? this: https://ibb.co/KmgfLs9 i want to add here: https://ibb.co/Kz87ntx
It’s an automatic addition of a VAT number and I can’t deal with it.
Well thank you.
Hi,
Thank you for contacting VillaTheme.
1. You can use the text element, and switch to the text format, see this guide.
However, be careful if using the HTML format as it may be restricted by certain email servers or result in a broken format.
2. Regarding product custom fields on the email template, you can use the shortcode to display order meta: [wec_order_meta_subject key=""]
[wec_order_meta key=""]
Best regards.
Thank you for your response. The problem is that if I add a custom field with your code, it doesn’t show anything – https://ibb.co/MsP5sKf The second problem is that I don’t have the option to switch to html in the text field – https://ibb.co/c8DH7YQ
Can you help me please?
Hi,
My apologies for not mentioning earlier that these two features are exclusive to the premium version only.
Best regards.
Hey! I’m looking for an email customizer plugin bcz the old one is something I don’t like. I just tried the free version of yours and seems like it was good at first sight, I started to edit more type of emails and realised that “custom” emails cannot be editable here, I don’t see those type of emails in this plugin. So, not possible to edit custom emails? Woocommerce Order Statuses plugin makes the custom order types, and those are not found in the plugin… :((
Hi,
Our plugin does its function to customize default WooCommerce emails, the email content of 3rd plugin can not be editable, and it will go through the default template of the plugin, only the header, footer, and other components can be modified. For further information, please refer to our documentation.
In this case, we’ve reverted the “viwec_accept_email_type” filter hook and you can use that hook to add email IDs. You can follow this guide to insert PHP snippets.
For example:
add_filter( 'viwec_accept_email_type', function ($email_types) {
return wp_parse_args($email_types,[
'email_type_id_1'=>'Email Type Name 1',
'email_type_id_2'=>'Email Type Name 2',
]);
}, 9999 );
Best regards.
Hi, how can I link an image to a URL in the email template?
Hi,
Yes, it is possible, drag and drop the Image element and add URL, see this: https://prnt.sc/ZQBEIamGyWj_
Best regards
Hi, great plugin!
One thing is not working: When I try to bulk reset password for multiple users, or send a password reset from the admin for a user, it is not using the customized villatheme email, but still using the default Woocommerce template. When I do the reset password on the webshop itself, it is correctly using the villatheme email. How can I also use the villatheme email to reset passwords from admin?
Thanks
Hi,
We apologize for any inconvenience caused by the delay in our response to your inquiries during our long day-offs.
We tried to replicate this issue from our end, but the fact that we did not encounter it. In this case, please contact us via our support forum for further assistance.
Best regards.
installed the free version but not companiable with WooCommerce Order Status & Actions Manager, what can be do?
Hi,
Typically, the email content of the third-party plugin should be compatible with our email template through the default template or WC hook, depending on the built-in code function of the plugin. In this case, the compatibility should be done from this plugin’s end. we suggest contacting the author for assistance and referring to our developer documentation.
Best regards.
this is the error caught anytime i want to update and order status
Fatal error: Uncaught ArgumentCountError: Too few arguments to function VIWEC\INCLUDES\Email_Trigger::trigger_recipient(), 2 passed in /home/medensnr/public_html/wp-includes/class-wp-hook.php on line 308 and exactly 3 expected in /home/mdesar/public_html/wp-content/plugins/woocommerce-email-template-customizer/includes/email-trigger.php:98 Stack trace: #0 /home/medensnr/public_html/wp-includes/class-wp-hook.php(308): VIWEC\INCLUDES\Email_Trigger->trigger_recipient(‘airmaxshippings…’, Object(Automattic\WooCommerce\Admin\Overrides\Order)) #1 /home/medensnr/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(‘airmaxshippings…’, Array) #2 /home/medensnr/public_html/wp-content/plugins/woocommerce-status-actions/includes/emails/class-wc-sa-email.php(132): apply_filters(‘woocommerce_ema…’, ‘airmaxshippings…’, Object(Automattic\WooCommerce\Admin\Overrides\Order)) #3 /home/medensnr/public_html/wp-content/plugins/woocommerce-status-actions/includes/emails/class-wc-sa-email.php(89): WC_SA_Email->get_recipient() in /home/medensnr/public_html/wp-content/plugins/woocommerce-email-template-customizer/includes/email-trigger.php on line 98
There has been a critical error on your website. Please check your site admin email inbox for instructions.
some cases when it finally update, email isn’t send out
Hi,
Upon reviewing your report, we have identified the issue.
We used WooCommerce Hooks that have specific parameters. However, we suspect that the 3rd party plugin may be impacting the hook and the declared parameters may not be sufficient. We recommend that you reach out to the plugin author to review the hook which contains a prefix like this: woocommerce_email_recipient_
Best regards.
unfortunately for me, the plugin isn’t receiving update again, seems the plugin is abandon
Hi,
Thank you for your information.
Our plugin is designed to work with WooCommerce and is regularly updated to support the latest versions of WooCommerce. However, since your third-party plugin appears to be outdated and incompatible with the latest version of WooCommerce and its hooks, we regret to inform you that we are unable to provide further support.
Please consider upgrading your third-party plugin or finding an alternative solution that is compatible with the latest version of WooCommerce.
Best regards.
Hi for multilingual emails reset password for example how to send then user to the page with the email language. Example now arabic emails with reset password link is going to reset password english page not arabic page
Hi,
We will check this problem and get back to you soon, please kindly wait.
Best regards.
Hello. I have one question regarding plugin compatibility. Somebody here on this forum has said that your plugin (version 1.1.15) is compatible with SkyVerge WooCommerce Custom Order Status Manager plugin (custom order statuses are listed within email types), Would it be possible to roll back and get WooCommerce Email Template Customizer plugin version 1.1.15 to check for myself? Thank you in advance for your reply.
Great plugin
Thank you!
Hi there, i just tried to open a ticket on your support site. it dont let me do that! is expiring today but today is the 18. april. so please help check: https://ibb.co/rmKH26B
Im using the pro version. i am interested in customizing the email content to be sent only to buyers who purchase a specific product. Specifically, I am selling a video site and I would like customers to receive the URL of this site after purchasing it. I need to customize the email content to be sent specifically for buyers who purchase this particular product, and not for all products. Can you guide me on how to achieve this?
Thank you.
Hi,
Thank you for keeping in touch.
As you can see, the support duration of the plugin expired on April, 18th 2023, so the auto-update plugin and premium support on the forum were no longer available. To keep the plugin updated, you can follow this comprehensive guide.
Please customize an email template for products of this specific category using the Rule for Category, see this: https://prnt.sc/Oh4yKlE0veKJ
Best regards.
Hi,
Thank you for your quick answer. I understand that the support duration for the plugin expired on April 18th, 2023. but last day was April 17, 2023 here and altough the day before the 18th i had no chance to create a new support ticket. so it expired BEFORE the 18th, which i found confusing.
I appreciate your suggestion of customizing an email template for products of this specific category but i need to attach specific Products IDs for specific End-Mails. how to achive that? can you please kindly help with this, since the support date was ended before the 18th, thanks!
Hi,
We commit the standard functions of the plugin to work properly even if your support duration ended. So don’t worry about this.
I am not sure if you add only that product to this specific category, (This is a WooCommerce feature), and set this category in the rule yet.
Best regards.
Sorry for the confusion earlier. What I meant by “product id” is that I would like to assign a specific email, generated by your plugin, to a particular product instead of an entire category. For instance, if a customer purchases a product with the product ID 123, I would like a specific email designed for that product to be sent to them. Therefore, I need the ability to select specific product IDs, so that a different email will be sent to the customer if they purchase those products.
Hi,
Yes, this feature is added to our task for the next update, please keep following our changelog and kindly wait.
Best regards.
I was wondering if there is a beta version or any information on when the update will be available? I appreciate any help you can provide, as I’m really excited and need to start using this option as soon as possible. Thank you so much!
Hi,
Kindly reach out to us at: support@villatheme.com and we will provide you with a new beta version tomorrow.
Best regards.
Received beta plugin. However, the updated version of the plugin is incompatible with Gmail addresses. Test emails sent to Gmail addresses are not being received. When the plugin is deactivated, Gmail addresses receive emails without any issues. Could you please provide an update or some assistance with this issue?
Hi,
We received your email and responded to you, please update the mailbox.
Best regards.
Hi, Quick question here: is this plugin compatible with this Checkout fields plugin? https://es.wordpress.org/plugins/checkout-field-editor-and-manager-for-woocommerce/
Thanks.
Hi,
To display the email contents of the 3rd plugin, please try to use the WC hook feature. Or it may fall to the default template of our plugin. Please give it a shot.
Best regards.
In the PRO version, are you able to show the actual coupon code that was used for a purchase?
Hi,
The actual coupon code will not show in the email template, only the discount amount will appear.
It’s important to note that the plugin functions the same way WooCommerce order email works and displays, it only designs the default WooCommerce emails.
Best regards.
Before we buy, we’re wondering if you have a way in the PRO version to show Points earned in a purchase from WooCommerce Points and Rewards plugin.
Hi,
Thank you for contacting VillaTheme.
Our plugin supports the WC hook feature which helps to display the email contents of 3rd plugins in our email templates. The compatibility can be built from your 3rd plugin on our email plugin with the support of the developer documentation, you can refer to here.
Best regards.
In the PRO version, are you able to show the actual coupon code that was used for a purchase?
Hi,
The actual coupon code will not show in the email template, only the discount amount will appear.
It’s important to note that the plugin functions the same way WooCommerce order email works and displays, it only designs the default WooCommerce emails.
Best regards.
Hello there,
I was asked and tested when I was bought first time with WPML and it worked but recently I was realized that my settings does not work anymore. I’m using latest version off this plugin and other plugins (WPML, woocommerce etc).
For example, I was created each template for languages (English, Italian, Spanish) and I was setted related language for each template (see here—> https://nimb.ws/amvyb4) but when I test on my localhost with Italian language and Italian address but I recieved English template. Is there anything else I’m missing?
And also “Language” option only available for default mail for woocommerce. This option does not display for your other plugins such as “thank you page customizer” or “WooCommerce Photo Reviews”
I could not create ticket due to my support expired but I dont want to buy new support because before I purchase you have made guarantee for working with WPML and it was working, so i never change anything only made updates regularly. So this is not make sense to buy “support” for it
Hi,
As you can see that the support link we sent you will lead to the Presale forum, where you can create tickets as normal. Please try again.
Best regards.
Thnx sorry i missed the link where pointed.
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