872 comments found.
Hi, we’ve got the premium version purchased by one of our clients. (purchased under their Codecanyon account)
We’ve recently updated their site to PHP 8.2 (WP version 6.3). The current version of the plugin used on their site is 2.6.1. We’re hoping to have the option of being able to update this plugin in the future, but once we roll out the latest 4.0.2 version (using WordPress dashboard) – the site breaks with the following error: https://ibb.co/4p7tvJv
According to the changelog, the plugin was last updated 1 year ago: https://ibb.co/0DCsM9c
Would this error be resolved by manually updating the plugin after downloading it from Codecanyon again?
Thanks
Hello,
I’ve passed the errors to the team and they will check further regarding the errors you’re facing and we’ll update the ARPrice as soon as possible. The error might be occurred as you’re using too much older version and that caused the conflict.
You can open a support ticket at 'https://support.arpluginshop.com' to get the technical assistance with that and our team will assist you.
Thanks
Presale Qestion: I like your table plugin and i want to ask if i will be able to create this type of table here https://prnt.sc/StJaaoY-3kMQ if i buy your plugin?
Hello,
I do not think such table is possible in ARPrice.
Thanks
hi, is this compatible with elementor? how to add the price table into elementor page builder?
Yes
you can set ARPrice shortcode in Elementor too
1- i can’t make some content shortcode work and render on the Table body ( row description ) is there’s way to do so ?
2- is this possible to make Horizontal Table on the Desktop view ?
Hi, the information modal does not work, why ?
I am not sure what do you mean by information modal. please explain.
Thanks
The hover we can have on text to explain what it is
kindly show me some screenshot as if you are talking about tooltip then that can have js/css conflict with another plugin which we can not predict right away. you need to open support ticket.
Thanks
hello, when i try to download a template i get a “Invalid Purchase Code” message, can you assist here? thanks
Hi,
please message me through message box of our codecanyon profile page.
thanks
Can i make a table like the ones on these websites? https://fundednext.com/ https://www.smartproptrader.com/ https://myforexfunds.com/ Because those are my objectives.
Hi,
If you are talking about multiple toggle then ARPrice has toggle button but there can be only one group of toggle.
Thanks
Hello. Under the Colors tab, there’s no way to enter hex or other color codes; it’s best-guess via the eyedropper only. So I can workaround this plugin shortcoming and use accurate color date, what is the CSS to recolor the mouseover or hover state of button in pricing table ARPrice id=112? Thank you.
???
Hello,
for technical support kindly open support ticket at our helpdesk.
Thanks
Ticket submitted. Thank you.
hello team,
the fonts are not loading properly:
When I´m logged I see Helvetica (correct) but any other user sees Times fonts.
Is this because of testing with the free version or is there something else going on here?
Hello,
There could be issues in css conflict with the theme. however, for any questions related to the free version you can ask on wordpress.org.
Hello, presale Question: can i set an external Link for the button?
Hello,
Yes, you can set external link to the button.
Thanks
Is there a way to clear the data on the statistics for each table?
I can imagine that this data will build up and consume a lot of the database over time.
Hello, It seems that you’ve already opened the support ticket and our team member had already replied to that. Thanks
Why is the content shifting on load? URL is https://www.wpfixit.com/ic-select/
See the video at https://capture.wpfixit.com/o0uYn4xD
Hi,
It seems fonts loading taking time. may be check with your caching plugin. For detailed assistance kindly open support ticket
Thanks
No matter what I can not stop this movement.
This bit of CSS fixed it.
.arp_price_wrapper {height: auto !important;}
Can users click on the purchase plan on WordPress and the payment page will pop up?
Hello,
Yes, it’s possible to either redirect the user to the payment page or you can use third-party plugins to open a popup on the click of ARPrice button.
Thanks
Dear Support Team,
I am writing to inquire about the status of my ticket with Ticket No: 023594.
I would appreciate it if you could provide me with an update on the status of my ticket as soon as possible. I am eager to have my issue resolved and would like to know what steps are being taken to address it.
Hi,
sorry for the trouble you have faced, i have prioritised your ticket. so, you will get reply in the next few hours.
Thanks
Hi Team, As I haven’t received a response to my email inquiry, I’m posting here. It is urgent that we receive a reply soon as we need to resolve this issue before our site launch. Would you kindly provide a response at your earliest convenience? “My attempts to add CSS code through WordPress>Appearance>Customize and the CSS of your tab Arprice plugin have been unsuccessful, and nothing is indicated in your documentation. My goal is to implement a table that scrolls horizontally (similar to a carousel) on the mobile version of my website, rather than presenting the information in a vertical format. I understand that your plugin can accomplish this. Could you please advise me on how to achieve this? Thank you.”
Hi,
As i can see your support period is expired. so, kindly extend your support and open support ticket and our technical support staff will assist you
Thanks
Are you kidding me? I am expected to shell out 25 dollars just to obtain a basic CSS code, when this functionality ought to be readily available in your settings as “Scrolls Horizontally”. Furthermore, this critical piece of information is inexplicably absent from your documentation. Good business strategy!
No i am not kidding you sir. If you check the licensing terms, you do get lifetime free update and first 6 months technical support. you do not get lifetime free update and lifetime free support. And you are well aware of that, its just that you are trying to demand support for free to save $27 thats it.
And the terms are the same from the day you bought. so, if you are interested in getting support then simply get support extension.
Thanks
x
Pricing table adds PHP session cookie to all pages on site, which means no page gets cached. Logged a support ticket nearly 48 hours ago and have received no response.
Hi,
Your ticket is been replied already.
Thanks
Thanks, the issue is resolved. Good support, just initial response was slow.
Can’t activate this plugin due to a fatal error. Nothing from support after 24 hours.
Hi,
i think your issue is resolved. please let me know if there is anything else.
thanks
Presales – I didn’t see an option for rounded rectangles in the table type layout where I want to compare features in pro/free version with check marks. Is there an option?
Hello,
please explore all samples here, so you can get idea on does it have your required style. https://www.arpriceplugin.com/samples/Thanks
Pre purchase question here. is it possible to use select drop down instead of toggles? I want to have a lot more options than just 2 tables
Hello,
Currently, the dropdown will be displayed only for the small screen. It’s not possible to display the dropdown instead of toggle for the desktop option. With ARPrice, you’ve upto 8 steps in the toggle.
Thanks