873 comments found.
I am trying to hide columns but when I do so the spacing gets screwed up. Using the pricing comparison (slightly different than designed) and one section has 3 columns while the other has 4. You can see from this example that the 4 column section is centered and the 3 column section is left aligned. My end goal is to either hide these columns as they are not to compare different variants or have two sections with different products. Is this possible?
Tried opening a ticket but can’t seem to extend support and can’t submit a ticket without active support.
https://www.spike-events.com/test-page/Hello spike-events,
Thank you for your message! I have checked the URL and it seems that you’re using older version of the ARPrice so please update the plugin to the latest version first and then check again.
After that, if the issue persists, please extend the support and open a support ticket and our technical team will check and assist you further.
Best Regards
I don’t see any updates available. I also do not see any options to extend support without buying another license. Can you elaborate how to update as the support documentation doesn’t provide any detail when updated aren’t showing in Wordpress or via downloads.
Hello spike-events,
Thank you for your message! I have checked the URL and it seems that you’re using older version of the ARPrice so please update the plugin to the latest version first and then check again.
After that, if the issue persists, please extend the support and open a support ticket and our technical team will check and assist you further.
Best Regards
Hi, my client bought your plugin today and sadly, we are having issues. We installed the plugin but in the backend it says “You Are Using Free Version Of ARPrice” in the settings section and we can’t write anything. I am trying to submit a ticket but when I use his purchase code, it says “Purchase Code Could Not Be Verified”. Can you help us please?
Hello CravenKiss,
I recommend opening a new support ticket at https://support.arpluginshop.com, as the issue may have been temporary and related to license verification. Please submit a ticket, and our support team will be happy to assist you further.
Best Regards
Hello Plugin not support multisite instalation? On settings tab i get only “You Are Using Free Version Of ARPrice Upgrade to Premium for $27” – without the ability to enter any data
Hello grvit,
Thank you for your message. Please note that the ARPrice license can be used only for one WordPress installation. It’ll not work on the multi site interface.
If you need any other help, please open a support ticket at https://support.arpluginshop.com and our technical team will help you.
Best Regards
Hi, 2 pre-sale questions..
1. Is this compatable using Elementor? 2. Do you have pricing table templates that have a ‘features’ column followed by the individual plans. See example screenshot: https://prnt.sc/AGevJo9a02cX
Thanks.
Hello jayneth_82,
Thank you for showing interest in purchasing the ARPrice.
1. Yes, ARPrice is compatible with Elementor! It’s also compatible with other page builders like Gutenberg, WPBakery, Beaver Builder, etc. 2. Yes, we do have templates that have a ‘feature’ column like you’ve provided the screenshots.
To get more idea about the pricing table design, you can check out 300+ ready to use samples on our website ( https://www.arpriceplugin.com/samples/ )!
Best Regards
Does it work with WPBackground (Visual Composer) as well?
WPBackary
Hi,
Yes it works fine with WPBakery
My site scan is showing there is a high risk scripting vulnerabilities. Is there a fix?
Vulnerable Plugin: arprice (version 4.2.1). High
What is the problem? The plugin arprice (version 4.2.1) has a known vulnerability. ARPrice <= 4.1.3 – Authenticated (Contributor+) Stored Cross-Site Scripting
Thanks.
Hi,
we have released 4.2.2 kindly update to the latest and problem will be resolved.
Thanks
Thank you. !
Hello, I am trying to activate my licence on a new domain, the old domain is no longer active. Could you reset please? I have tried from the plugin on new domain and it says it is registered to the old domain that is no longer active.
Hello,
kindly message me through message box of our codecanyon profile page with your purchase code. so, we can help you.
Thanks
thankyou I have messaged you from the profile page
I have also tried via the reset option on the plugin itself but this doesn’t work just provides an error.
sorry for the delay. due to envato api issues verification was giving issues. now its all fine and license is been reset.
Thanks
Where is the 4.2.2 version? i buy and have the 4.2.1. Please check!!!
4.2.2 is updated. kindly download latest version from codecanyon.net
I’m trying to setup an account and it’s not working, it won’t recognize my purchase code, even tho I was able to register it fine in WordPress. I have tried multiple times, waiting a period of time between tries.
Hello melissaek13,
There might be temporary issue while validating the purchase code through Envato API. I would recommend you try again after some time! If you are trying to register on helpdesk website, then please try once again in private/incognito window!
Thanks
I have purchased this plugin and I am trying to create an account for service but it is telling me my purchase code does not exist. I am trying to download a theme but it won’t let me since it thinks I did not purchase it. Not sure how to move forward.
Hello cognia,
It seems that there might be temporary API connection problem while verifying the license with the Envato during the template installation! I would recommend you please retry again after few mins and it’ll work fine.
Thanks
Hello, for some reason my wordpress did not show that there was an update available for the latest version 4.2.1. It is not listed either in the changelog at the bottom of “Item Details” page here in themeforest.
I noticed there was an update becasue Wordfence notified there was a critical error, and have already updated.
My question is, that there is also a critical error in ARMPrice Lite, and it has been removed from the plugins repository, so there is no way to update it that way. Guess, it cannot be deactivated either because the Pro version requires the Lite version being installed.
How can we update light version to get rid of the critical error and potential vulnerabilites?
Could you please let me know why the plugin didn´t notify of the new 4.2.1 version availabe? It seems it is due to not having listed the update in themeforest.
Kind regards!
Hello ggmorales,
You can download the lite version from our official website ( https://www.arpriceplugin.com ) and upload it from WordPress Admin > Plugins > Add New > Upload! You will be asked to replace the current version so please continue with this and it’ll update the plugin.
The wordfence might not remove the critical error since the ARPrice is not available in the WordPress repository for now but you don’t have to worry about that as everything is working fine and can ignore that notice.
Best Regards
Is your plugin GDPR compliant I noticed I have analytics turned off in settings but when I enter table selection screen and hit analytics icon on table it shows me full IP of visitor which I dont believe is GDPR compliant?
Hello netang,
The analytics related settings we’ve provided is for the click tracking only. It’s not disable the visitor analytics. However, the concern is already on our roadmap and will be available with the upcoming ARPrice update.
Thanks
Hello. Great plugin!
How can I make each column scroll horizontally on mobile? The responsive settings don’t seem to work as I imagine them to.
https://njmakeupartists.com/pricing-table-test/Hello ValeiraWeb,
I would recommend you please open a support ticket at https://support.arpluginshop.com for your technical concern and our team will assist you further.
Thanks
Hello! Is it possible to put more than one button in the column?
Thanks
Hello CrisnoopDogg77, Yes, it’s possible to put more than one button in the column. Thanks
Hi,
Will this pricing table work with Woocommerce?
Hello Eusic,
Can you please provide more information how you want to use the pricing table with WooCommerce?
If you’re looking to add WooCommerce product directly to the cart from the pricing table, then yes it’s possible to achieve it.
Thanks
Hi , i have changed my domain name . When iam trying to activate and use my activation code , follow the link from plugin i get this error Sorry, you are not allowed to access this page. Please assist further.
Hello vintech,
I would recommend you please open a support ticket at ‘https://support.arpluginshop.com' and our technical team will assist you.
Thanks
Or you can contact through message box of our codecanyon profile page.
Thanks
Hello,
We are actively using the ARPrice plugin in a client project at KARAKAR Web Tasarım ve Yazılım Ajansı, a professional web development company based in Istanbul.
We’ve encountered an issue with the Montserrat font rendering within ARPrice. Although the font is selected from the plugin’s font list, it doesn’t appear to match the official look of Montserrat as rendered through Google Fonts. The weight and spacing feel off, and the text lacks the expected clarity and sharpness.
Interestingly, the same font works perfectly across other sections of our website, so we believe the problem is isolated to the ARPrice environment.
Do you have any suggestions or recommended solutions to overcome this issue? We would greatly appreciate any guidance to ensure the font renders accurately and professionally, as this is important for brand consistency in our UI.
Looking forward to your response.
Hello WebVimi,
I would recommend you please open a support ticket at ‘https://support.arpluginshop.com' and our technical team will assist you for your concern.
Thanks
Hi, is there any plans on adding a currency switch? It would be amazing to be able to allow my customers to change the currency in the tables.
Hello valli,
ARPrice provides the toggle price option and that you can use it to change the price accordingly to the toggle option.
If you’re looking to implementation of the currency switch based on the IP or Geolocation, then i’ts not possible at this moment but it’s in our TODO list so once it get approved, then it’ll surely included in the ARPrice.
Thanks
Hi there. I can see that version 4.2 was released a week ago (10/March/2025) but my websites didn’t show any update for this plugin.
Due to the vulnerability reported on 4.1.2 and earlier I was assuming there would be a “push” to get this 4.2 version updated ASAP.
The changelog here on Codecanyon only shows 4.1.2 but your site shows 4.2. Is the latest version already here?
Hello GoUnike,
Yes, the latest version of the ARPrice is 4.2.
If you do have the active license, then you should get the update notifications. However, sometimes other plugin like caching or security may blocked the update notifications.
Also, If the license get expired, then you have to manually update the plugin by following the steps given on our documentation ( https://www.arpriceplugin.com/documentation/getting-started/ )
Thanks
Just to be sure… Will WordPress or the plugin inform me / notify me somehow if there is a new version of the plugin? Or will it go 100% silent if the license is not active?
Hello GoUnike,
If the license is expired, you’ll not see any update notifications under the WordPress website admin panel > Plugins or Updates page.
However, envato may send you the notification but it’s totally up to them.
Thanks
Hello, I am trying to submit the deactivation form which is a url to license reset all I see a white page nothing work there could you please reset my license. Thank you
Hello,
sorry for inconvenience. kindly leave message through messagebox of our codecanyon profile page with your purchase code so we shall help you there.
Thanks
