I’m afraid that we currently do not have an admin demo available. Regarding refunds, we can only provide them in situations where the product doesn’t match the advertised specifications. Please let us know if there’s anything else we can assist you with.

If you mean the product quantity that is the default native text quantity from WooCommerce.

Tks. for your fast reply

and is it possible to change it to a dropdown selector ?

No, I’m sorry but currently it is not possible.

That is not the correct way to translate the plugin. I’m not sure if what you did messed things, but the correct way to translate the options can be found on the documentation at https://themecomplete.com/documentation/woocommerce-tc-extra-product-options/#wpml

For anything more you will need to open a support ticket as this comment section is not really for support.

Hi, To open a ticket I need to have an active license key, but before reactivating the license I want to be sure that your plugin works 100% with WPML and I’m not wasting any money.

I followed your instructions (https://themecomplete.com/documentation/woocommerce-tc-extra-product-options/#wpml) but I see that your plugin is not 100% WPML compatible. If I enter “global forms”, I create a form in Italian (main language), create its translation and save, the translation is combined with another “global forms”, see this video: http://somup.com/c0eDDcyCh2 . It’s not my site, theme or another plugin, because I installed “wpml” + “woocommerce” + “Extra Product Options” with the base theme in a sandbox site ( https://blue-conga.sandbox.otgs.work/ ) and there is the same problem.

I wrote to WPML and they confirmed this.

So, can you help me to 100% solve the problem? If yes, I can renew the assistance now. But if your plugin doesn’t work 100% with WPML, please let me know. Thanks.

From what I see on the video you are attaching global forms to specific products and unfortunately when using WPML this cannot be supported.

I apologize, but I am not currently aware of any issues of that nature. If you’d like us to assist you in resolving the issue with your site, may I kindly suggest that you submit a support ticket or reach out to us via our profile page? We’d be happy to help you out!

I have resent welcome email. Please continue this on the email you sent me. I’m afraid though that as far as to what you describe there isn’t anything we can do. Either by using the select box or the product element the options need to be setup in the backend. There isn’t any way to currently to use ajax in order not load all of the elements or products.

I’m afraid that feature won’t work in quick views.

Ok, I found out the solution. if you also add the custom images to the variations it will change the images on the quick view. it’s more work, but it works!

OK thanks for reply. if you think there is a chance or a hook maybe to alter the functionality. All it needs is a simple link to the product. I would use the thumbnail and just send the user to that product page instead.

I guess technically you can modify the plugin’s template for that purpose.

Nice yeah I thought that might be the case. (so in this case products/template-thumbnail.php) I guess probably in future if you thought it was useful it could become its own Link Element as the features in the Product Element are all there. I can see why it would be a hassle programmatically to have an option to switch the output over. Thanks for the fast support. will get this again once client gives the signal.

add_filter('tm_epo_enqueue_styles','my_remove_fontawesome');

function my_remove_fontawesome($css_array=array()){
if (isset($css_array['themecomplete-fontawesome']))
unset($css_array['themecomplete-fontawesome']);

return $css_array;
}

fa-solid-900.woff2 is stil loaded on the front end. How to stop loading it?

If the file wp-content\plugins\woocommerce-tm-extra-product-options\assets\css\fontawesome.css is not loaded on the frontend then this isn’t form the plugin. If you need anything more or want us to troubleshoot your site please open a support ticket as we cannot know anything more without seeing the site.

If you require support then you will need to open a support ticket or contact use with the username that bought the plugin. Do note that currently we don’t have compatibility with any wholesale plugin from our end.

In your example the table id it table 1 and it is the one you enter when you create the csv file for the lookup table. So, you don’t have to search anywhere, you are deciding what the table is.

This is to select the lookup table you want to use.

You should enter the table name in quotes eg ‘Table 1’

If the table is not unique you should use the array format and indicate the index of the table eg [‘Table 1’, 0] where 0 in this case is the table index. Indexes always start with the 0 as the first one. If you have 3 tables with the same name the first one has index 0, the second 1 and the third 2.

The top left cell is reserved for the table name and should contain at least one character that is not a number. Table names are case-sensitive.

It appears that there may be a conflict within your system causing the issue you’re experiencing. To identify and resolve the root cause, I recommend opening a support ticket. Our team will gladly assist you in troubleshooting and finding what is causing this behavior.

it got resolved. I just disabled ajax add to cart button in woocommerce settings

The fee is applied to the order, not the product, so know that is not possible. This is how WooCommerce operates with fees, we cannot change that behavior.

so another option is to remove the fees but i have minimum quantity of 25 units from the product and when i remove the fees and just adding item in the form it’s multiply the price amount instead of adding the only the item raw price. how can i just add the item price without it being multiply?

That is not currently possible I’m afraid. The the addon is not a fee it will be multiplied by the product quantity.

I’m pretty confused as to what the taxonomies have to do with the addons that the plugin creates. You cannot use them in the plugin.

I’m afraid that we don’t have compatibility with any price based on country plugin. We currently can only partially support WooCommerce Dynamic Pricing & Discounts from RightPress.

I apologize, I’m having difficulty understanding the request. If I understand correctly, the element’s price is calculated based on two other elements, and you don’t want the element to have its own price displayed separately. However, I’m unclear on how this would work practically. Typically, an element either has its own price or it doesn’t. If a calculation is applied to the element in order to determine its price, that price would be displayed and added to the overall product price. It wouldn’t be possible to display a separate price for the element without it being included in the product price.

Sorry, i didnt explained this ok. Check image below: https://artapparent.net/wp-content/uploads/2023/02/example1.jpg Maybe image will clear this ? I made this width*height calculation using text field with value 1 and hide input form using css, just showing label and price for it.

Ok, that is what I understood initially. It the width*height is represented by a field then its price will be added to the product price. You cannot only show the calculated price.

?

When you go to the url of the demo product you will see a big green download button where you can download the csv file for the options of that product which then you can import using the plugin’s import csv feature.

On the particular product the formula is simple:

for the first checkbox: if({quantity}<=24,9,8)

for the second checkbox and the upload: if({quantity}<=24,6,5)

TY so much great quick feedback!

The fields in the order are all saved in a serialized manner. Please the following topics in the support forums for way to fetch the saved options:

1. https://themecomplete.support/forums/topic/api-to-get-extra-product-options-and-associated-products-for-order-items/

2. https://themecomplete.support/forums/topic/get-the-product-options-of-an-orders-item-using-php/

If you are talking about the product element the yes, you can add its weight to the main product or not, there is a setting for that in the product element.

You can now re-activate the plugin.