987 comments found.
We have a very large customer base of over 17,000. Many of them have multiple shipping addresses. I have direct access into our present cart tables in Magento 2 and can export all of the data. However, because of the way that the shipping addresses are parsed in your plugin I am unable to import. Would you offer the import for me as a paid service? ken@tisch-env.com, ph: 513-467-0222 ext. 302
I’m really sorry, I do not offer any custom work service.
Hello, is there a way to bulk import shipping addresses?
Hello, I’m really sorry it is not possible.
I have purchase WooCommerce Multiple Customer Addresses & Shipping, Version 21.7, 7fcd9231-6353-44b6-80f4-3797b6e7785e – 4 Apr 2023 and it works beautifully. Now I am migrating the 10,000 + Customers from Magento 2 to Woocommerce. Many of the customers have multiple shipping addresses. I have full access to al Magento 2 data and can prepare the data in most any way required. However, it is s bit of a challange to format the _wcmca_additional_addresses field for parsing. It would be much easier with an import tool that specifically worked with this plugin. Are you able to recommend something?
Hi,
I’m sorry, unfortunately there isn’t any tool that allows you to do that 
We have a site using this plugin. However, the customer primarily using this (who is a reseller to over a hundred different addresses) is finding that no matter which customer he selects at checkout, only one address auto-fills the address fields.
I’m sorry, I do not understand your scenario and your issue. Could you provide a more detailed description of the issue? When do you say that the “customer” is “finding that”... that what exactly? and what do you mean for “primarily”?
This is for a client’s website, so it feels a little awkward to spell it all out here – is there a private channel where I can provide specifics details?
Yes, you can send me a private message (click on my name then use the low-right box) reporting the message and your email address.
Please before contacting make sure that the issue you are experiencing is not caused by any 3rd party plugin you are currently using (try to disable all of them and perform a test). Note also altering/customizing the checkout page/workflow in any way, might lead the plugin to not work as expected. This is also reported in the plugin description page under the Custom checkout form notice paragraph.
We need to have a customize for generate a statement for each of the recipient & billing address in the multi-customer address plug-in for certain period. We think that this multiple customer address function of your plug-in really fit our need, if we can have the statement for each of the multi-address, it will be perfectly fit in our store.
What do you mean for “statement” for each multi address?
Statement means a report of all transactions that made by that recipient & billing in certain period.
I’m sorry,, the plugin hasn’t such feature
Can we hire you to do this?
I’m really sorry, i don’t offer any customization service.
Hello – Please add google maps autocomplete integration to your plugin.
https://developers.google.com/maps/documentation/places/web-service/autocompleteHello,
thank you for your suggestion, I’ll do my best for a future release
Hi,
Is it possible with this nice plugin to enter separately delivery dates for each shipping addresses?
Regards
Ron
Hi Ron,
I’m sorry, the plugin hasn’t such a feature.
I have a little problem when ordering manually… The shipping address button is located in the billing address section and there is no billing address button???
Thank you for your help!
Hi,
without a further clue, it is quite hard to determine the cause. It seems that another 3rd party plugin is defining a custom CSS that might prevent that button to be properly displayed.
- your email address
- full admin access to the wp-admin area
- FTP access
- link to the page where I can experience the issue
I can perform some further tests to see if it is possible to implement a workaround.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
Hello,
I have sent you the requested information. Thank you for your quick support.
Got it, please check your inbox.
Hi bro!
Look the images… https://www.imagemhost.com.br/image/rDASqBWith your plugin installed the menu text disappears and also the text below the block on the dashboard in the customer area, the links work normally, only the texts are gone.
Can you help me solve this?
Thanks
Hi,
it sounds strange, and with any additional clue it is quite hard to say. It is possible you performed a translation inserting and empty string?
It sounds strange because the plugin doesn’t implement any action that directly modifies that text.
Unfortunately this plug in does not behave in the way we need specifically in the area of adding customers. Can we cancel our subscription. We have deactivated and uninstalled the plug in. Thank you in anticiation. Kind regards
Hello,
the plugin hasn’t any subscription. CodeCanyon plugins are purchased only once and can be used lifetime without the need for any subscription.
Thank you very much – its a great piece of work just doesnt fit with my exact requirements – great for business to buisiness
Glad to hear that! 
If you enjoy the plugin, please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Hi! Please consider leaving the 5 stars, I would greatly help me!
Hello, we want to know how to view all addresses in a PDF invoice.
Thankyou!
Hi,
I’m sorry, the plugin hasn’t such an option
Hi! We are using your WooCommerce Multiple Customer Addresses & Shipping plugin. However, we would like to know if there is a possibility we can import multiple addresses by for example CSV? Now we have to add the addresses for all users manually… Looking foward to your reply.
Hi,
I’m sorry, but to your account, there isn’t associated any purchase license.
Activation stalls with “Verifying, please wait…” Didn’t reach domain limit, at least not to my knowledge. Plugin version 21.7 on a WP 6.1.1. This happened after a manual update (plugin file upload and substitution) since automatic updates don’t seem to work. Please provide instructions.
Hi, please make sure you are using a fully HTML5 compatible browser like chrome and Firefox. Try also disabling the other plugins, one of them might be interfering.
Hi, i’m a developer using your plugin and i have a question about how it’s displaying in the checkout page.
We swapped shipping and billing forms and, of course, the multiple adress dropdown is currently on the wrong place. ( but work perfectly).
so my question is :
How does the plugin decide where to display in the checkout page?
Do you have any recommendations for me to change this?
Hi,
the dropdown are rendered by hooking to the woocommerce_before_checkout_billing_form and woocommerce_before_checkout_shipping_form actions.
You can give a look at the code by editing the WCMA_CheckoutPage.php file you find inside the classes\fronted folder you find inside the plugin folder.
Just report the possible issue that Addresses label disappear in my account page. It is the language issue, if you use English – US, the Addresses label will show, but when you use Other language pack like English New Zealand, it will disappear.
Hello,
make eventually sure you are using the latest 11.9 plugin version and that label has been properly translated via the .pot file you find inside the languages folder you find inside the plugin folder.
the plugin ships with a .pot translation file named woocommerce-multiple-customer-addresses.pot (located in the language folder inside the plugin) that allows you to translate its string. You need to use a po editor (like https://poedit.net/ ), create a .po file for your language, translate the strings you need, and save. It will create a .mo file that you have to save back with the .mo file into the language folder. The .po and .mo files must be named as woocommerce-multiple-customer-addresses-it_IT.po and woocommerce-multiple-customer-addresses-it_IT.mo where it_IT is the language code for Italian, replace with the one for the language you need.
I have version 19.7 installed and there is no indication in the WordPress dashboard of an update. However, your site says there is an upgrade. I downloaded off of your page but it keeps failing. Here is my purchase code:
58b87d5b-91e6-4ac8-bcfe-f577a5409c61 – 14 May 2019
Please advise how I can upgrade to version 21.7.
You can manually download the new version via CodeCanyon or receive an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here is the guide that explains how to configure: https://envato.com/market-plugin/ ).
To manually update: deactivate, delete the old plugin and just install the new one! Don’t worry, you won’t lose any data! Note: the downloaded zip contains both the plugin package and the documentation. Unzip it, and you will find a file named woocommerce-multiple-customer-addresses.zip. That’s the package to install!
Hello,
as you can see on the demo site, the menu works without any issue: https://nimb.ws/bu1QwT
Make sure you are running the latest 21.7 plugin version, that you have not altered its code in any way, and that any of the installed 3rd part plugin is interfering.
For further support, you need to renew your support license.
I’m having a similar issue with activation. After entering my user and purchase code, it only says “Verifing, please wait…”
I successfully activated it on our staging site (an exact copy of our live site), but it will not activate on our live site. I tried on Chrome and Firefox. It can’t be a plugin conflict, as it worked fine on the staging site.
I’ve also tried deactivating the plugin on the staging site, but I still can’t get it verified on our live site. Please help. Thank you!
Hi, I just purchased a second license hoping that it might have been a domain issue, but no luck. Still can’t activate.
Hi,
it seems strange. Could you try disabling the other 3rd party plugins to see if you are still experience the issue?
- your email address
- full admin access to the wp-admin area
- FTP access
- Purchase code and username
I can perform some further tests to see if it is possible to determine the cause.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
Hi, thank you for the reply. All is well. My teammate was able to activate it, so it must have been a caching issue. I did clear browser (tried 2 browsers), cleared server cache, and Sucuri. Thanks, again!
When activating WooCommerce Multiple Customer Addresses, after entering Buyer Envato username and Purchase code, Verifing , pease wait appears but nothing happens
Username: jbardina Purch. Code: 3e044cf8-96f4-4fdf-929d-476fa71e5a67
Hi, please make sure you are using a fully HTML5 compliant browser like Chrome or Firefox.
Make also sure there are no 3rd party plugins interfering.
Done it with both browers, no luck. I’ve disable 3rd party plugins and no luck. Can’t activate it
- your email address
- full admin access to the wp-admin area
- FTP access
- purchase code and username
I’ll perform some further some tests. Thank you.
Hi,
When I click on “Add new shipping address” in the orders page. Nothing happens and this error is shown on the console, any ideas? Thankyou.
jquery.min.js?ver=3.6.1:2 Uncaught TypeError: jQuery(...).magnificPopup is not a function
at wcmca_init_add_new_addresses_button (frontend-address-form.js?1675353291&ver=6.1.1:80:150)Hi,
without any further clue, it is quite hard to say. Most likely a 3rd party plugin is interfering.
However, I could be missing something. In order to exclude a plugin malfunctioning, please use the following site: https://codecanyondemo.work/wcmca/wp-admin/ (user: demo, pass: demo) to recreate your scenario. If you are experiencing the issue, please report me a step by step guide on how to.
If not, it means that in your installation something is interfering. Try disabling your 3rd party plugins one by one until you find the interfering one. Try also switching theme, it might be the cause as well.
It seems that this plugin is interfering, https://wordpress.org/plugins/woo-refund-and-exchange-lite/
Any clues why that may be? Thank you.
from the error message you reported, it seems to dequeue the magnificPopup javascript library included in the WooCommerce Multiple Customer Addresses & Shipping. That library is used to manage the popup displayed for entering the billing/shipping address.
Your plugin’s scripts doesn’t seem to ever load into “done” state in wp_scripts. Even when I disable the plugin that is interfering, if I check $GLOBALS[‘wp_scripts’]->done or wp_script_is(‘wcmca-magnific-popup’, ‘done’) the script does not appear.
JS script files are downloading though. Does that means that it is enqueueing right?
Is that OK? I cannot get it working, I don’t see if the script is really dequeueing. But the problem is not only with wcmca-magnific-popup, also with the rest of the scripts (wcmca-additional-addresses, wcmca-additional-addresses-ui) don’t seem to be loading into ‘done’.
Thank you again for your tips.
I’m really sorry, unfortunately, I have not designed that software so I don’t know what that plugin is performing to dequeue the javascript files. I have no clues.
It could be just invoking the wp_enqueue_script() function removing from the queue of the scripts the magnificPopup script (and others).
For further info, you should report the issue to that plugin developer. He has designed the software so I could know which action his code is performing that might cause other plugins’ javascript files to be dequeued.
