Good morning, We have the license activated on two websites that no longer exist for a long time, however when we try to activate a new instalation it tells us that we must deactivate it first on those two websites, but the domain no longer exists. On the other hand we see that no information appears in this link (https://masterpopups.com/docs/how-to-deactivate-your-license/) it seems that it is empty. How can we reset the licenses to be able to activate the plugin again? Thanks in advanced

hi I need to unregister my previous site I registered the plugin with. be nice if it was easier to do.

Hello, I am trying to activate the integration with zoho campaigns and zoho crm, but it doesn’t work. They told me that you should give to them the URI. Can you please help? Thanks

hello. Ask if it is possible to create a pop-up that slides. This is a function that slides the contents of each popup when you click the button on the popup.

reference site : https://www.toxnfill.com/

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hello. I have a question about the notification bar. When the notification bar loads, even before pressing the close button, should the header be lowered down the back by the height of the notification bar? When the notification bar is closed, the header is attached to the top again, and I want the header to come under the notification bar when not closed. I would be grateful if you could tell me how.

You can test this here : https://www.daybeauclinic.com/main_update/

Trying to activate my license on my wordpress site. Cant find where to go. will you help

Item Purchase Code:

I’m having the same problem reported by others: Every so often the connection to Zoho Campaigns lists breaks and we get this message when we try to retrieve lists. “could not find lists, maybe this service does not have lists or does not allow to obtain them through its API. Please get your list id on the website of the service. ERROR: 1007. Unauthorized request.”

I see you have logged in and fixed it for people but I’d like to know what the fix is.

Hello, The popup can set a cookie to not display it again for X days.

But I just noticed that it sets the cookie for each page separately, meaning that if I close the popup and visit another page, the cookie is not here and the popup gets displayed again.

If I close it, the cookie gets set for that page, but If I go to a third page, again no cookie and the popup is shown.

You can test this here: https://accademiainfinita.it/blog/

I am uncertain if this is how it’s supposed to work or there is some issue with the cookies for my site

Thanks!

New subscribers not receiving confirmation emails, but they are added MasterPopups list anyway?

Hi there,

I’m using a “subscription” pop-up for Mailchimp newsletter sign-ups, while also receiving messages from users. The issue is that if the email address is already subscribed to Mailchimp, an ugly error message appears saying “member already exists,” and I don’t even receive the notification email.

In my opinion, this is a big problem. At the very least, the notification should be sent regardless, and if the user is already subscribed, they should receive a message confirming that their submission has been successful without attempting to subscribe them again, but without the ugly error message. TY

Hi, i have a pre-sale question. Can I set up custom html form action, when sending a form trough a popup? can i send subscribers to a URL via POST action? Many thanks

I have the master pop ups plug in installed on my wordpress website. everyhting seems to be installed and working on the back end. When I enter a name and email in the subscription for I get this error:

This action cannot be performed. The recipient email has not been established.

Every so often the connection to Zoho Campaing lists is broken and we get this message when we try to retrieve lists.

“could not find lists, maybe this service does not have lists or does not allow to obtain them through its API. Please get your list id on the website of the service. ERROR: 1007. Unauthorized request.”

I am having trouble with integrating Zoho Campaigns. I have the correc tlist ID and the other credentials, but for some reason it only stays connected for a short period of time and then I receive these errors.

When trying to submit the form: This action cannot be performed. The list no longer exists in the chosen service.

When trying to retrieve lists for Zoho: Could not find lists, maybe this service does not have lists or does not allow to obtain them through its API. Please get your list id on the website of the service. ERROR: 1007. Unauthorized request.

Can you help with this?

I have turned on content locker and added CSS class on specific section.

The pop up is showing properly, but after submitting the form it’s coming back. It should close the form and show the content.

Can you please guide us, how we can use content locker for wpbakery rows.

Thanks,

Hi there, I recently bought your plugin and it’s fantastic thank you, however I realized I purchased the extended license instead of the regular. Is it possible to be downgraded and get a partial refund Regards Suz

hello im using a fluent form to collect some leads, can you please make a integeration with fluent form? so i can buy it!

thanks a lot!

Hello

When I like to activate this plugin, it tells me, that it’s already activated on 2 domains:

fresopolis-mallorca.com bihardainik.com

The first domain fresopolis-mallorca.com is okay, as I am the webmaster of it, but the second domain isn’t anything from me…

Please delete and deactivate your plugin from the domain bihardainik.com – I don’t know who this is.

Regards,

Simon

I just installed the plugin, It works perfectly, however, the name collected in the form is not being saved in sendinblue and I don’t know why, I suspect it may be because the field tag does not correspond to what sendinble establishes, could you look at it, please? Thank you very much,