35 comments found.
Interested but none of your demo’s work.
Demo is ready now
https://perfex.by8e.com/admin/authenticationusername: test@gmail.com Password: test
How do you customize the feedback form? Cannot find it anywhere in the system
Custom form is not supported will add that support in upcoming versions
Ok. Will deactivate it and wait
hi 
the module is cool.
what we are missing, however, is the ability for the contact to always provide feedback.
or that we can address the customer e.g. en masse
or the contacts individually or en masse.
or that we can select the support employee and the time period for the tickets he has processed
i don’t think that makes much sense for any company that has perfex. we have between 100 – 200 tickets every day. we would go mad if we had to write to them all and look for the tickets. then your sales would increase too.
Hi Vonova,
Thank you for your review! Initially, I designed this module to automatically trigger feedback requests for tickets upon closure and for projects upon completion.
However, based on feedback from some users, I introduced a manual selection option, as not everyone wanted feedback requests for every ticket and project. That said, I still have the original version available, where the process is entirely automated.
In future updates, I plan to add a configurable setting, allowing users to choose between manual selection or automatic feedback requests for tickets and projects.
Hallo Vonova,
Vielen Dank für dein Feedback! Ursprünglich habe ich dieses Modul so entwickelt, dass Feedback-Anfragen automatisch ausgelöst werden, sobald ein Ticket geschlossen oder ein Projekt abgeschlossen wird.
Basierend auf Rückmeldungen einiger Nutzer habe ich jedoch eine manuelle Auswahloption hinzugefügt, da nicht jeder für jedes Ticket und Projekt eine Feedback-Anfrage wünscht. Die ursprüngliche Version mit vollständiger Automatisierung ist jedoch weiterhin verfügbar.
In zukünftigen Updates plane ich, eine Einstellung hinzuzufügen, mit der Benutzer zwischen manueller Auswahl und automatischer Feedback-Anfrage für Tickets und Projekte wählen können.
Beste Grüße,
Brilliant
Feature integrated you can buy now if you like
Hello. I am failing to install your module via perfex admin. I had to upload files to the server directly. When I activate, I get a module called Questionnaire which is completely different from the feedback module as demonstrated on your site. Please assist urgently
Yes Questionnaire is now the upgraded version
But it just looks like the default survey module and it is also not showing the details in the client area
Please can you make the new Questionnaire to work. How do we review your product when you have made it to not work perfectly. The questionnaire does not show in client area, please fix that
Can you provide access to your perfex crm to debug the issue for you at fahad6538@gmail.com
Email sent
working on it
Hello, when can I expect the update, been waiting
in 2 days
Still waiting, The 2 days have passed, it’s now 4 days
New update uploaded on codecanyon
Great! Thank you so much!!!
Suggestions arising from the new update: 1. The client area menu. In order not to take too much space on the menu, I suggest the main menu be called “Feedback” with two submenus: Project Feedback and Ticket Feedback in a dropdown below the Feedback Menu. 2. The feedback form must be customizable in admin area. I must be able to define the questions and fields I want to include on the feedback form.
3. The list of feedback submissions in admin area must show also the name of the contact who submitted the feedback not just the name of the customer
Hi , thanks for the suggestions will add in upcoming upgrades, please do provide rating as well
The client area menu. In order not to take too much space on the menu, I suggest the main menu be called “Feedback” Fixed
Please don’t forget to provide rating thanks
Will do the rating once it becomes useful to what I need, so that I do not affect your ratings. Please note, submissions of feedback must be per Contact not per customer. If customer has 10 contacts all of them should be able to provide feedback not that when one person has submitted then all others will see “Feedback Submitted”
This is custom requirements, which can be done for you not all users need that, as usually primary contact feedback is sufficient as per most of members.
But to fix it for your specifically i can customize it for you seperately
1- Demo site not working 2- is it compatible with the latest perfex 3- are you open for customizations?!
yes it works with latest version
New upgraded version is available
Hi. I intend to buy your module but I am interested to have the same feedback for Tickets too. Can you help me with that please? You can respond at office@romax.com.ro Thank you!
Hi is it possible to generate a feedback link and share with anyone on another platform?
yes
New upgraded version is available
Do you plan to update the module?
yes
New upgraded version is available
Hey, the live demo isn’t working, can you fix it please so I can have a play?
I can provide you screenshots As live site is down
New upgraded version is available
Hi, great module, just having 1 issue, I noticed that feedback is not showing up on the client portal as in your screenshots, need help.
Hi , can you please send email to fahad6538@gmail.com i will fix your issue
New upgraded version is available
could you build a form builder only?
Yes i can you can send me details on fahad6538@gmail.com
hello where can i assign a feedback to client project? it is the feature you have on your demo and i dont have it?
Will provide you the update can you email at fahad6538@gmail.com
hello i still do not have the updated code. Please send, as the feedback for project feature is what i need.
hello its been a week and still i have not received the updated code the reason i bought this was for project feedback and can’t use this plug in please advise
I bought this for the capability of feedback at the project level. I do not have this and you are not responding to me please advise.
You will have it today actually revamping the module, but you will get it today
you said this 5 days ago you would send to me its been 21 days since i opened help chat and i still do not have the update about project level feedback that is mentioned on your page which is why i bought this and that is why i bought it. If you will not provide this please refund asap. As I will have to get someone else to develop this feature for me.
No response. I am not satisfy with the code as is. You are advertising it works for at project level but your code does not reflect this. please respond or refund the money as i can’t use this.
New upgraded version is available
Hi, In the Perview video, I find that it is possible to assign a feedback to a specific project, But in your demo I can’t find it, and also when I ran this module I couldn’t link the feedback to the project.
I find it an exact copy of perfex surveys module.
Helloooo
Hi yes old version was updated with the current new one
So, what will I gain from the module in this case when the purpose for which it was established has been lost?
New upgraded version is available
A lot of good points is here, when will be the new update? Seems to be a long time ago…
Hi can you add options like https://wipster.io/ to this script or create a new script like https://wipster.io and sell it on codecanyon? Noone else is selling this kind of design feedback tool script in codecanyon or in anyother code marketplace.It would be a good opportunity to get a good sale too.
Thanks fof sharing, yes will definitely look in to it
New upgraded version is available
Don’t see the description of the new update? Can you tell me?
Fix of error
New upgraded version is available
Hello, I just installed and activated 10 modules from another author with no issues. This one is not activating. I hope the information below helps.
My Perfex is installed at a2hosting.com, and I had to make this adjustment to get Perfex to work :
in .htaccess (in perfex root folder) comment out ;- AddHandler application/x-httpd-ea-php74 .php .php7 .phtml
Thank you!
Hi,
So is it works for you or we can fix it.
Feedback module does not work. Other modules and Perfex work.
can you provide access of crm at hello@uhscripts.com we can fix it asap
What kind of access is needed? Can instructions be given instead? Thank you!
Hello, this is my second attempt requesting support. Your request to create a user gives me security concerns. If the issue can be instantly fixed (as you mentioned above) by allowing you access, please update/fix release here on CodeCanyon, or document/send instructions to resolve (as my own admin user). I also don’t want to have to “request support” again, if I ever need to reinstall. When is a new version or update expected? Thank you.
wait will update then download
New upgraded version is available
Hello, I am failing to activate the feedback module in my perfex after upgrading from version 2.0 to 2.3. Am getting error 500. Please help
Hi,
Can you please provide your crm access to hello@uhscripts.com we can debug and fix and install it for you.
Thanks
downloaded and code is corrupt?
Hi,
Can you please report a ticket at http://support.uhscripts.com
bro even your support script dont work. it wont post to your help desk… not to mention it was a pain in the ass to sign up for …
the loading cog thingy keeps loading for 5 mins literally..
when i attempt to install the package for feedback it wont install for perfex and says
This page isn’t workingdashboard.surepaint.com.au is currently unable to handle this request. HTTP ERROR 500
please send me a direct email as this is just too much man.
user : surepaintbrisbane@gmail.com pass: URL https://dashboard.surepaint.com.au/admin
LICENSE CERTIFICATE : Envato Market Item
This document certifies the purchase of: ONE REGULAR LICENSE as defined in the standard terms and conditions on Envato Market.
Licensor’s Author Username: uhscripts
Licensee: glenn Brien
Item Title: Perfex CRM – Customer Feedback Module
Item URL: https://codecanyon.net/item/perfex-crm-customer-feedback-module/27273500Item ID: 27273500
Item Purchase Code: b3a1f741-a7af-40c3-ab0b-59b54d6a1c9c
Purchase Date: 2021-08-03 04:41:27 UTC
For any queries related to this document or license please contact Help Team via https://help.market.envato.com
Envato Pty. Ltd. (ABN 11 119 159 741) PO Box 16122, Collins Street West, VIC 8007, Australia
==== THIS IS NOT A TAX RECEIPT OR INVOICE ====
Issue has been fixed
What has? The corrupt download item or the support system?
Yes module has been already installed on your crm
