Hi, it is possible to send a copy of each ticket to other email addresses as well e.g. to the event manager. Please contact our support team if you need more information: https://help.fooevents.com/contact/

Yes, the main FooEvents for WooCommerce plugin that is available here on Envato/CodeCanyon includes free access to the Check-ins mobile app.

Currently a user can’t cancel their own ticket. This can only be done by the website administrator.

Please contact our support team directly so that we can investigate and resolve the issue that you are experiencing, thanks.

Thanks. I will try. What is their contact please?

You can use the contact form on our site here: https://help.fooevents.com/contact/

FooEvents does not specifically integrate with any subscription or membership functionality, however, we do have many customers who use both and in most cases it works perfectly. There is also a setting in the FooEvents plugin where you can disable new ticket generation for subscription renewals which occurs by default.

One thing to keep in mind is that FooEvents will not automatically cancel tickets or restrict access to pages based on if your customer has an active subscription or not, in case this is a requirement.

Since FooEvents is a WooCommerce plugin, you can make use of any WooCommerce plugins and extensions that add additional functionality to your site and should work seamlessly with FooEvents. I checked our Incompatible Plugins page (https://help.fooevents.com/docs/topics/third-party-integration/incompatible-plugins) and there’s no mention and there’s currently no reports of any incompatibility issues with those third-party plugins. If you run into any problems with FooEvents, please contact us and we’ll investigate.

Ok you have convince me. Just curious is there a 3-6 months trial where I can use this plugin to see if it actually works based on my business needs? I am in the process building an events membership site. It may a bit of time to finish, hence the longer trial period. Thanks.

I’m afraid we don’t currently offer a trial, but we do have a 7-day period in which you can request a refund if FooEvents doesn’t work for you. Please contact our support team directly if you need longer time to test.

1. Yes, FooEvents integrates with Google Maps to automatically display a map with the location of your event. All you have to do is to add your Google Maps API key in the plugin settings and the event location coordinates in the Event Settings tab of each event product. Learn more here: https://help.fooevents.com/docs/topics/events/google-maps

2. Currently, you can hide or disable some form fields on the backend by adding some custom CSS to your WordPress theme or functions.php file.

3. By default, access to the FooEvents Check-ins app and features are restricted to WordPress users who have “Administrator” privileges.

However, if you require other users to have access to the apps and FooEvents features but don’t necessarily want to give them Administrator access to your site, please read this help document which explains how to set this up: https://help.fooevents.com/docs/topics/events/user-roles-capabilities-and-permissions

We’re not integrated with Contact Form 7 or any other similar third-party plugins so I’m afraid it may not work as expected. We also do not provide support for snippets and customizations.

4. You will need to create a new Follow-up email and then set FooEvents as the Follow-up Type so the follow-up email will be sent automatically depending on the Trigger settings. We have some more information on setting these up on our Help Center: https://help.fooevents.com/docs/topics/third-party-integration/woocommerce-follow-ups

5-6. Since FooEvents “events” are WooCommerce “products” with some extra features such as date, location, custom individual attendee fields, the ability to automatically email tickets with barcodes to attendees, etc. The process of buying a ticket for an event is the same as buying a WooCommerce product. This means that you can display events created by a single user in the same way you can display products created by that same user. You can do this using WooCommerce Filters, categories, or by a third-party plugin. As for displaying passed events, we have a Calendar that is integrated with FooEvents that displays events automatically depending on their event date: https://wordpress.org/plugins/fooevents-calendar

It lets you use our Calendar Shortcodes to display different types of events on the calendar: https://help.fooevents.com/docs/topics/events/shortcodes

7. Yes, since we’re not officially affiliated with Envato and the only product that we’re offering here is the core FooEvents for WooCommerce plugin. However, if you buy the version here on Envato now and decide to buy the “Premium Bundle” on our website later, let us know before you make the purchase and we can provide you with an exclusive discount coupon of up to 30% off.

Hi, thanks for the replies.

I will return to question No. 1.

I know that it is possible to display the map at the event. I had another thing in mind. I will have an “All Events Map” page that will display a map and on that map all of the current ticketed event locations.

This is not a feature that FooEvents currently offers, but it is on our list to consider implementing in the future.

Hi,

Yes, it is possible to have this kind of setup. Please have a look at this Help Article for more information: https://help.fooevents.com/docs/frequently-asked-questions/installation-setup/can-i-install-fooevents-on-a-multisite-multi-vendor-network/

Hi,

Thanks for the reply. I am not really planning on the multisite. What I meant was just one website, but people can create an event, then sell the event tickets on the website. I will charge a transaction fee for every ticket sold. Is this doable with fooevents?

FooEvents “events” are the same as WooCommerce “products”. This means that you can give the same kind of access to users that you can with WordPress and WooCommerce. In other words, a setup like this doesn’t have to do with FooEvents directly but rather with your WordPress setup. It is possible to set up WordPress users who only have access to certain parts of your back-end dashboard (e.g. their events/products) and it is also possible to charge additional fees using certain WooCommerce payment gateways.

Hi, please have a look at this article in our Help Documentation that describes how you can set up a free, RSVP or wait list event: https://help.fooevents.com/docs/topics/use-cases/rsvp-waitlist-free-event/

Thanks a million will check out the link…how about reminders for those who haven’t RSVP’d? Do you have anything for that?

Going through the checkout process acts as the actual RSVP. You can perhaps consider sending a separate email with a link to your site where tickets can be “purchased” (for free) if someone answers “Yes” to the RSVP. FooEvents also integrates with some third-party plugins that will allow you to send reminders and notifications. Please contact our support team directly if you need more detailed information.

Hi shiringit,

This is not currently possible with FooEvents alone. It might be possible with a combination of third-party WooCommerce plugin and some customization. Unfortunately, we don’t offer any custom design or development services. However, we have partnered with Codeable, who we highly recommend for any of these types of projects. Alternatively, you can consider posting a project on PeoplePerHour.

We also have the FooEvents Custom Attendee Fields plugin (https://www.fooevents.com/products/fooevents-custom-attendee-fields), but it doesn’t include a file upload field at this time. However, this is on our list of features to consider implementing in the future.

Is it possible to include any woocommerce checkout field in the ticket?

If you capture information using our FooEvents Custom Attendee Fields plugin (https://www.fooevents.com/products/fooevents-custom-attendee-fields) then this information can automatically display in the ticket. If you are capturing information using a third-party plugin or other custom functionality then you might be able to achieve this if you write your own code.

Hi,

We do have customers who use FooEvents in this way, but it was not developed with this specific setup in mind. There are some third-party WordPress and WooCommerce plugins available that you might be able to use to achieve this. Please contact our support team directly if you need more detailed information.

I also want to know if this is adapted to sell tickets for large stadiums

where there are many thousands of seats, can your plugin work correctly to sell these types of tickets?

Hi,

Our mobile app is free to use if you have the FooEvents plugin installed on your site. It is possible to set your own logo and colours for the FooEvents Check-ins mobile app. However, it is not possible to distribute the mobile app under your own name in the app stores.

If you are also using the FooEvents Seating plugin extension available on our website then you can let your customers choose seats from the seating chart. Currently this functionality is intended to be used for smaller venues with simpler layouts and not stadiums.

Hi, yes, this is possible to do. You can either capture each attendee’s name and other details, or just the purchaser’s details and no details about the attendee. If you are only capturing the purchaser’s name and email address then all tickets will be sent to the purchaser.

Hello, I had purchased, can I know how to set only need single/one purchaser details info although that person purchased many tickets.

Please guide . Tq

Since FooEvents uses WooCommerce to process orders and payments, the purchaser would only need to fill-up the required Billing Details once on the Checkout page. Then they should be able to proceed and complete their order even if they purchased many tickets.

By default, events won’t ask for attendee details for each ticket purchased. If it does, you can disable the default attendee fields in the event settings. Here’s some more information: https://help.fooevents.com/docs/topics/events/custom-attendee-fields/#removing-default-attendee-fields

If you need further Technical Support, please contact us via the form on this page: https://help.fooevents.com/contact/support

Hi, yes, since FooEvents uses the WooCommerce prices you should be able to use most third-party plugins that allow you to set up discounts like this.

Hi xavier,

Yes, there are several options. FooEvents integrates directly with MailChimp and WooCommerce Follow-ups, where you can send notifications to attendees based on the event date, check-in date etc. WPFusion also has a FooEvents integration. Alternatively, you can temporarily change the ticket theme and/or ticket settings/text and manually resend emails in bulk through the back-end.

Hi there, any manual on how to integrate it directly with Mailchimp?

Hi xaxier,

Yes, you can view it on our Help Center here: https://help.fooevents.com/docs/topics/third-party-integration/mailchimp

Hi,

This is not currently possible without writing your own custom code, but it is a feature on our roadmap to implement in the future: https://help.fooevents.com/docs/topics/product-roadmap/

You are welcome to sign up to receive a notification when we release this feature: https://help.fooevents.com/contact/feature-notifications/?feature=--%20Calendar%20card%20popup

Hi,

1) Yes, the FooEvents Bookings plugin extension lets you set up booking time and date slots from which your customers can choose. Alternatively you might be able to use the built-in WooCommerce variation functionality. If you want to set the maximum number of tickets that a customer can purchase then you can do so using a third-party plugin.

2) Yes, the main version of FooEvents for WooCommerce lets you capture the name, email address and phone number of each attendee in the order. If you want to capture your own information then you will need the FooEvents Custom Attendee Fields plugin extension.

3) It is possible to upload files on the WooCommerce checkout page using a third-party plugin. If you want to upload files for each FooEvents attendee then you can ask customers to upload their files to a file sharing platform and then provide the link to the file. In order to do this you would also need the FooEvents Custom Attendee Fields plugin extension.

All extensions are available on our website.

Please contact our support team directly if you need further information.

Can FooEvents generate QR code for each bookings?

Yes, each booking will receive a unique ID and QR code that represents the ID.

Hi there.

I’m sorry you were not satisfied with your purchase and we will gladly refund your order.

Just to clarify, the main FooEvents plugin includes ALL core funtionality needed to sell tickets for an event and manage attendees. This includes product integration with WooCommerce, the ability to send HTML ticket emails that include barcodes/QR codes, 20+ free ticket themes, attendee management, Zoom integration, reports and the use of the FooEvents Check-in apps etc.

The extensions you referred to only add additional features that may or may not be required depending on your individual use case (e.g PDF tickets, seating charts, booking management). Keeping these plugins separate helps reduce the cost of the main plugin and removes complexity and bloat for customers who do not require these features.

Our apologies if this was not clear.

To request a refund, please sign into your account and click on the following link: http://themeforest.net/refund_requests/new

All the best!

Hi, thanks for your question.

FooEvents essentially extends standard WooCommerce products and adds event and ticketing functionality. The benefit of this approach is that you can take advantage of all the thousands of extensions, features, themes and payment gateways available to WooCommerce.

FooEvents adds an event tab to the WooCommerce Product Data settings which contains the main event related settings. The Event tab provides various fields that can be used to configure your event and ticket. Additional tabs are also added for some of the FooEvents features and plugins.

Once you have configured and published your product/event, customers will be able to visit the product page and purchase tickets to the event. The stock for your product/event will then be reduced based on the number of tickets purchased and a ticket will be sent to the attendees when the order is marked as complete.

FooEvents makes extensive use of the built-in WordPress user role and capability functionality to ensure better privacy. By default, only users with the role of “Administrator” in WordPress will have access to all the FooEvents features. If you require an additional role to have access to specific FooEvents features, you will need to assign capabilities to this role using a free third-party WordPress plugin such as User Role Editor.

Hi there, I’m afraid FooEvents does not provide the conditional logic needed to achieve availability management in such a manner.

The “Add to calendar” functionality is a button that is added in the ticket email with barcode. Clicking on this button will open an ICS file that was generated by FooEvents. An ICS file is a calendar file that can be opened and used by the user’s default calendar program e.g. Google Calendar, Microsoft Outlook, Apple Calendar etc. Clicking on the ICS file will add the event along with the reminder settings to the user’s default calendar.