131 comments found.
Before you purchase* If you are looking for a plugin where you are able to import your own data, i.e. your own listings for restaurants, hotels, etc., this plugin does not allow that.
Hopefully, soon, the developer will have this as a feature. I had to manually enter over 100+ listings for a website.
Hi.,
Thank you for contacting us.
Theme documentation : https://themessupport.com/documentation/plugin/dtstorelocator
Please refer to the video: https://youtu.be/ywQJCeX6pfo
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
You have sent information on how to import your demo data. I needed information on how to import my own data.
HI.,
Kindly navigate to Directory => Settings => Import where you can see XLSX Sample File Format so that create your content XLSX file like that and import it.
Please refer: https://prnt.sc/hb760JLkxCIB
For example file format to create:
Navigate to wp-content => plugins => designthemes-directory-addon => import => listings
Thank you!
Please answer my email, I sent you more than one email, there is problem with the plugin
Hi ma3aen.,
Great day. Sorry for the late reply. We are in the vacation leave that’s why we can’t able to reply back to you. Now we checked and reply back to your email with the solution. Kindly check and let us know if you have any further more queries. We are always happy to help and support you.
Thanks!
Moving forward to help you!!
Regards., DesignThemes Support.
I buy plugin for the purpose of adding features to the site to save time and effort, and do not buy plugin to waste time repairing it, you are should sell to the customer good service because of money you received .
Please answer my email, I sent you more than one email, there is problem with the plugin
Hi ma3aen.,
Great day. Sorry for the late reply. We are in the vacation leave that’s why we can’t able to reply back to you. Now we checked and reply back to your email with the solution. Kindly check and let us know if you have any further more queries. We are always happy to help and support you.
Thanks!
Moving forward to help you!!
Regards., DesignThemes Support.
Tried to contact support there is problem in plugin, How do I contact support?
Please send your request to us directly at this email support@wedesignthemes.com
Sent, please check your email
Hi.,
We have replied back to your email id kindly have a look.
Thanks!!
Hello I think the plugin are missing or error I install and setup sitting , I added test list, but it does not work Is there any support to fix the problem?
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Thanks!!
Sent, please check your email
is there an option to display listing near the user location on page load?
my ip is still blocked by your support tickets.
Hi DMDwapps.,
It won’t block your IP. Sometime the link (.com) the system may consider the link is spam. That’s why you can’t able to continue the forum. You can try to use the link like this (i.e., www(.)google(.)com) this transformation may solve your query.
Thanks!!
Regards., DesignThemes Support.
I only typed a few lines and asked to resolve an issue the IP or spam block is annoying and I can’t post on your support wp website please fix it. no matter if the domain is partial or not I should be able to add a sentence and add URL in the form to pass to you.
Hi.,
We have replied back to your mail id kindly have a look.
Thanks!!
location address does not display directory listing near the address entered.
so the result on the search page we need option to display 0 until the filter and address location is used.
Hi DMDwapps.,
Can you please share some screenshots of your query along with the page link. It will be easy for us to get a clear understanding of your queries and resolve it.
As we understand your query once you’ve properly configured your google API key with the map location it will show the location correctly in your theme. Please refer to our article link, https://themessupport.com/documentation/plugin/dirprodoc/ to get more clear about the map details.
If you’ve not found any solution, Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the and let you know the solution.
Thanks!
Moving forward to help you!!
Regards., DesignThemes Support.
How can I import my data into the plugin?
I am trying to upload the plugin to my website, but it won’t allow me. When I tried to create a support ticket, it stated that my purchase code was not valid. Help.
I resolved this issue. It was dealing with the PHP.
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
i have also updated the way your plugin over ride the post-featured image. on saves.
I do need to know what type you added the badges too and how to add them to type 11 to display them in my template.
Hi.,
Please navigate to Directory -> All Listings -> Select Listings -> Listing options -> Badge, here you can add badge images as shown in the screenshot and you can enable or disable them on the elementor shortcode directory listings
Refer: https://prnt.sc/k7tzckbIpeEQ and https://prnt.sc/S2eKkdE_BEkg
Thanks!!
Hi.,
We suggest you to please open a support ticket with us further.
https://themessupport.com/forums/forum/codecanyon/dt-directory-wordpress-plugin/Please send your request to us directly at this email support@wedesignthemes.com
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here.
Thanks!!
meta box in post can’t be moved postbox-header Directlist Options if you move it goes blank this is an error in the code format. issues with your plugin https://www.loom.com/share/03dee0bda63e4902a0684e17a6849b5f
Hi.,
Thanks for your patience, we will update those changes and get back to you once it gets completed.
Thanks!!
I fixed them myself. designthemes-directory-addon1/assets/css/backend.css line 969 #dtdr-listing-default-metabox { width: 100%; float: left; z-index:9;<—added this } .postbox {<—added this float: left; width: 100%; } .metabox-holder .postbox-container .meta-box-sortables {<—added this position: relative; float: left; } please do not touch the plugin as you over rode my updates to the type 11 type 11 for the front end out put box.
I am updating the plugin with 45 new fields please do not touch my server unless you add me to skype.
Hi.,
Kindly share the requirements in the document format along with screenshots so that we will check and let you know.
If you need further assistance with this, we suggest you to please open a support ticket with us further.
https://themessupport.com/forums/forum/codecanyon/dt-directory-wordpress-plugin/Please send your request to us directly at this email support@wedesignthemes.com
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here.
Thanks!!
your forum is broken and does not work…. my ip apparently is blocked due to spamming.
Please send your request to us directly at this email support@wedesignthemes.com
featured image per post can not be updated after creating a post.
Hi.,
Thanks for your patience, we will update those changes and get back to you once it gets completed.
Thanks!!
- Forbidden. Your IP belongs to a high spam risk network. * your forum
Hi.,
Sorry for the inconvenience, we are working on it and once it gets completed let you know.
Thanks!!
can’t login to your support : reCaptcha v3 test failed cause it is not visible.
my listing page shortcode, sellect info page shortcode like in your example.
Hi.,
Kindly, share the purchase code and the registered e-mail id, so that we will reset your support forum login and share them with your registered e-mail id.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Thanks!!
also in the input your plugin displaying like this with icons:
Hi.,
Kindly mail your WordPress and FTP Login Credential through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Thanks!!
i have sent emails and communications and no one from your team has messaged me or replied to me concerning my support request and custom add-ons. for the new template 11, and search location form +, these are an addition that you can add to your directory and additional design updates. for future releases.
I have sent and paid your invoice it has taken my devs 4 hour to create the template 11 and 6 days for you not to respond to a single email should i hire your team or should i hire a upwork team?
also now we can’t change the featured image, from or the directory post. after saving it goes back.
please fix your forum i can’t add topic cause my ip is banned.Purchase codes
Authors may ask you for a purchase code to verify that you’ve purchased this item.
d0d715ba-2d5d-46a2-a25d-29c63eadbbba - 22 Aug 2021Hi.,
We have replied to your email id kindly have a look.
Thanks!!
Hi.,
As per our discussion, we have completed the custom work kindly have a look.
Thanks!!
no you did not it is not a type 11 layout . wth my specs.
it took my team 4 hour to do our version and it took you 2 week to not give me what i paid for.
that is type 11 layout
we have the new type 11 was you saved over it. done you don’t pay attention to my request to do skype or call.
we have already built the layout type 11 layout I have requested you fix your plugin feature image (be able to update image from dashboard listing edit and adding listing : issue and the directory list option meta box issue post issue when drag in drop it near discription it overlays and disappears.
I paid you 30.00 dollars for an additional type 11 layout the rating is a shortcode, and that was 5 minutes to do. where are the call now and view buttons?
2 weeks for that Is very disappointing.
do you have a skype id to talk to someone
I asked to add a new type 11 layout, and 4-section two button, the rating, and the color + test badges. you said it would only take 2 hours but it taking 2 weeks. the plugin still has bugs.
please allow me to communicate directly to the dev. so items can get fixed i’m willing to pay.
Hi.,
Sorry for the inconvenience we don’t provide support through telephone or skype kindly contact our support team through email or the support forum.
Thanks!!
your support forum is broken and blocks my ip address, and your team does not email properly;
the add-on was incorrect, you added badges as an image and not a design with a color picker for the background, text color, and text field. I asked for type 11 design using my layout and buttons. detail button and call now button. I provided the design. also i do not see setting to add badge to any elementor setting https://www.loom.com/share/62f0b3204fd64ede97368f183ef9b018
Hi.,
Please navigate to Directory -> All Listings -> Select Listings -> Listing options -> Badge, here you can add badge images as shown in the screenshot.
Refer: https://prnt.sc/k7tzckbIpeEQ
Thanks!!
This plugin looks great. I have a couple of questions.
1. Lead Capture: Can users receive messages to their regular email as well?
2. Owner page editing: Can users/page owners edit their own page?
3. Detail Listings: Is is possible to create different style listings for each user or edit a listing for a specific user? Example: Some users might want video at the top instead of a carousel.
Hi Wowlp.,
Thanks for contacting us and showing interest in our theme !!
1) Users can receive emails while registering and for notifications.
2)Yes, we have an option of editing the pages using WP Bakery Page Builder and the elementor.
3) No, it’s not possible for listing different style listings for each user and for a specific user.
Thanks so much for the quick reply.
Hi.,
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
Hi,
Just found out I can’t translate month names in the opening hours element. No months show show up in the loco translate strings. How can I translate them?
Thanks in advance!
Hi.,
Thanks for contacting us.
Directory plugin includes PO : \plugins\directory\languages
Please refer: https://docs.wedesignthemes.com/dt_articles/translation/
Thank you, we look forward to helping you!!..
Hi, thank you for replying. Still on the opening hours subject, is it possible to add this kind of business hours to a single day: 9:00 – 12:00 and 14:00 – 19:00? Meaning that in that day there would be a closed time between 12:00 and 14:00.
This feature would be really useful, but it looks like it isn’t available, unless I’m doing something wrong.
Btw, I can’t create an account in the support website, I never get the confirmation email in my inbox.
Thanks in advance.
Hi AtelierAlves.,
As of now, we don’t have this feature right now and we will consider it in a future update.
Thanks!!
Hi,
Is there any reason why we can’t register in your support website?
I still have a few questions, but since I can’t register I’ll leave them here:
My search box is composed of 3 different dropdowns for different taxonomies, but I’d like for the results to show all the listings with any of the selected taxonomies, instead of displaying only the listings that have all of those terms. That is, I’d like for the taxonomy relations to be “or” instead of “and”. Or even better, for the selected term in one dropdown to be unselected if another term is selected on a different dropdown. Is there a way I can achieve this?
Maybe you can direct me to a file in the plugin I can edit…
Thanks again.
Hi AtelierAlves.,
Please be more specific about your query with some screenshots or short videos and it will be easy for us to get a clear understanding of your query and let you know the solution.
Thanks!!
Hi, I try to send you a message to your answer in the open support topic but it seems that it is not being sent correctly… message sending errors occur.
Hi SPM_C.,
Sorry for the inconvenience. Please send your request to us directly at this email support@wedesignthemes.com
Thanks!
Regards., DesignThemes Support.
I want to automatically generate a page like this. 1 Post page overview 2 selection 3 display Show 4 routes
Register your favorite posts (places) as favorites, I want to display only my favorite pages on my page. Is it possible?
Then rearrange your favorite places. Is it possible to show the shortest route next?
Hi Dackdish.,
Thanks for contacting us and being interested in our theme. You can create multiple sections like that. But each section has different search strings in the category. Based on your category selection you can specify the search string for the section.
Thanks!!
Regards., DesignThemes Support.
Thank you for your quick reply! I would love to see a demo page using this feature!
Hi.,
You can try our demo version plugin
DT Directory Lite Addon : https://wordpress.org/plugins/dt-directory-lite-addon/
Hi!
Is it possible to customize (add different elements, such as buttons and contact info) the listing single page and its presentation in the loop/archive?
Thanks in advance!
Hi.,
Yes, it’s possible to add elements such as buttons, contact info, listings, ads, etc .,
Thanks!!
Hi,
I’m trying to add the phone number and other contact info above the address in the listings loop card, how can I do it?
Also, is it possible to allow shortcodes in the excerpt? That would solve my issue.
Thanks in advance!
Hi.,
Contact details and excerpts will display on the single listing page and as of now we don’t have an option on the listing page.
Please refer: https://prnt.sc/WYNs_HjZlkxf
Thanks!!
