131 comments found.
I wasn’t aware you had to use one of the builder plugins mentioned and we don’t and this doesn’t work with our current set up, I only purchased this few minutes ago, I have requested a refund.
Hi.,
Thanks for contacting us.
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know the solution.
Thank you, we look forward to help you!!..
Hi, after validating on your support page and adding my purchase code. I have opened a forum post to help me with the installation and I am trying to ask something to finish with the correct installation but your site won’t let me, it says the following: * Forbidden. Email seems to be spammer. *
Design Themes !!!Keymaster
Hi., Kindly, send us your site credentials (WP &FTP access logins) details by marking “Set as private reply” so that we can receive your details in private and check the issue.
SPM_C
I am blocked in the forum and I cannot send you the accesses.
Can you provide me with an email address?
Hi SPM_C.,
We have installed the theme and imported the dummy data. Please have a look.
Thank you, we look forward to helping you!
Note: Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy the license.
Note: we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end
Thanks!!
Regards., DesignThemes Support.
Thank you very much, it is already taking shape, do you know how I can translate it into Spanish?
Hi SPM_C,
You can easily translate that string with the LocoTranslate plugin or by editing the translation file through the free PO Edit application.
PO File Path: wp-content\plugins\designthemes-directory-addon\languages\dtdr.pot
We fully support both WPML and Polylang plugins for multilingual sites.
Thanks!! Regards., DesignThemes Support.
Hi dears, why I opened the following topic with my license code ‘Installation does not work’ And now that I have asked you for more help to configure the script, it tells me that I can’t access the help because my license code is invalid?
I need you to answer the last thing I asked you to help me with.
Thks
Hi SPM_C.,
Great day. Thanks for contacting us.
Please be more specific about your issue with some screenshots and kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know the solution.
Thanks!!
Looking forward to help you!!
Regards., DesignThemes Support.
Have a pre-sale question. Basically, we need the ability to have categories and sub-categories, locations and sub-locations in a listings search form and for them to be able to be selected by user very clearly and friendly. It looks like it might be possible with your plugin, we have browsed within all the order and yours is our last hope 
We made a short video with the similar functionality that we found, please see here: https://nimb.ws/S45w8X (it’s a safe link, made by screen recorder app, no worries). Please let us know if something similar is achievable. Thanks.
Hi Sec_aur.,
Thanks for showing interest in our plugin !!
Unfortunately, we don’t have this option right now that you are looking for we will try to add this feature in the future update.
Thanks!!
Regards., DesignThemes Support.
Hi, I’m checking the directories listing plugins. I am thinking creating a brand db list. I don’t see clearly the options on the plugin demo.
Brands names are all over the world and we only want to configure some table topics to display, not all of them. I intended to link brands with categories or hashtags (not so focus on local map or location search). So I have some questions:
1. Is it possible to remove the location search field or any other field we don’t need?
2. Is it possible to display a table view for those “brands”? (Just the Old Fashion layout display, it’s easier, simple and faster… The table view, we should be able to set up and select the columns topics we need. Also to set up the number of fields, by page (20, 50, 100, 200)
3. In these listings is there a possibility to add categories or hashtags for topics related to that brand list? (so people will find product type tag or category according to what they search and not the location)
4. Is there a possibility to create a annual voting, for each brand? And at the same time have a global cumulative vote (of all the years).
5. Also to implement a field inside each brand page “where to buy?” .. just inside a list of places to people that need something can buy in that website list (according to country)
6. Would be interesting if, in some way, we can connect to those brands official social networks to check the Number of Fans / Followers by each brand. So we also can rank them.
Maybe you don’t have these options… so I hope can be developed because will be new ideas 
Please let me know if you will have these options, PM/Poke me!
Thank you
Hi BrunoMart.,
Thanks for contacting us and being interested in our plugin. Kindly check the listed points of your listed queries,
1) Yes, you can remove the filter locations as per your need. Whatever fields you have enabled based on that the filter will be worked.
2) The directory plugin page will be created from the elementor plugin, based on your custom page creation the list will be shown to the front end.
3) Yes, it is possible to add your related tags and categories to the page.
4) No, we haven’t included any voting features for the plugin.
5) This plugin does not include the WooCommerce plugin. So, it doesn’t have any buy and sale functionality.
6) In this plugin you have the option to share a particular page in the social network. But we don’t have the follower’s and fans’ details.
Hope you’re query has been answered and you clear with our answer as well. We will consider some points for future updates. Thanks for your time and suggestions for our plugin.
Thank you!!
Looking forward to helping and traveling business with you!!
Regards., DesignThemes Support.
Hi, your code and product is not as easy as I thought it would be, so i kindly want to ask for a refund as I’m not gonna use it in the time I have to accomplish my proiect. Thanks
Hi huolya.,
Sorry for the inconvenience. Kindly, share your issue details along with some screenshot. It will be easy for us to get a better understanding of your issue and resolve it as soon as possible.
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Thanks!!
Regards., DesignThemes Support.
where is the admin demo?
Hi.,
Thank you for contacting us.
Currently we don’t have demo for this theme.
Theme documentation : https://themessupport.com/documentation/plugin/dtstorelocator
Please refer to the video: https://youtu.be/ywQJCeX6pfo
Looking forward your purchase happily
hi, how to displace the seach bar on the home page please ?
Hi Maryouli.,
Thanks for contacting us. Added a short video for your reference, to displace the search bar https://recordit.co/Sujs2aof4Y Kindly have a look.
Hope you’re looking for the same. Let us know if you have any queries or issues. We are happy to help you!
Your valuable rating is important to us. It will make us happier and more energetic to help and support valuable clients like you.
Kindly, rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!
Regards., DesignThemes Support.
how to do this using WPBakery Page Builder ?
Hi Maryouli.,
You need to assign WPBakery Page Builder for all your pages that which one you want to edit or create. Added a screenshot for your reference, https://prnt.sc/PJz2-R7BLGG3 kindly have a look.
Once you are assigned you will get the default template of the directory plugin, https://prnt.sc/lSjZ-HfA9qSl and https://prnt.sc/kuG3cHdBUSbw
Initially, all the pages are created by Elementor, if you want to use WPBakery Page Builder your need to create a new page and use it.
Thanks!
Moving forward to help you!!
Regards., DesignThemes Support.
Hi, do you have any instructions on the Google Maps API? Which APIs do we have to have active?
Hi.,
Thank you for contacting us.
Configuration of Google Account : https://themessupport.com/documentation/plugin/dtstorelocator/#google-map
Thank you, we look forward to helping you!
does its support multiple subdomains on single license ???? i want to make country wise subdomain like main site is (xyz.com) subdomains are in.xyz.com, pk.xyz.com, tr.xyz.com and so on…
Hi.,
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc,
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Hi,
When ever I add any of the Search Form widgets I get this message “Please make sure you have added output shortcode”. Please where do I get the “output shortcode”
I also cannot seem to be able to change a featured image. I have cleared cache and done everything possible to change a featured image but it all did not work.
Where and how do I format and style fonts created by the directory widgets in Elementor
Hi.,
Kindly mail some screenshots of the issue along with the WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello support I have delayed giving you access to my website to be certain there isn’t any other issue. However, I seem to have found another.
I noticed that incharges and authors have the same profile. I need to create unique profiles for incharges and authors and link them to their projects.
I also noticed some projects that do not belong to incharges are listed under them.
Please how do I create unique incharges linked to their individual projects.
Hi walebel.,
We checked your query. Incharge and Author have individual unique profiles only. Added some short video for your reference, https://recordit.co/5UwVr6vEHd Kindly have a look.
If you want to know more about the functionality kindly visit our official document link, https://themessupport.com/documentation/plugin/dirprodoc/
Thanks!!
Regards., DesignThemes Support.
See what I am talking about here
These are different authors / incharges, but they have the same information on their profile page. Is there anyway I can have authors and incharges have their own unique profile pages
Stacywiki HR – https://directorydtstg.wpengine.com/realestate/author/stacywiki/
If you visit some properties under this incharge like Sea View Loft – https://directorydtstg.wpengine.com/realestate/listings/sea-view-loft/, you will see a different incharge, Jenniewilson Sales Executive. Again, if you visit a few of the properties under this incharge like Racel Loft – https://directorydtstg.wpengine.com/realestate/listings/racel-loft/, you will find a different incharge Matthewperry.
Now, if you visit the pages of all of these incharges, thay all have the same content
Stacywiki HR – https://directorydtstg.wpengine.com/realestate/author/stacywiki/ Matthewperry – https://directorydtstg.wpengine.com/realestate/author/matthewperry/ Jenniewilson Sales Executive – https://directorydtstg.wpengine.com/realestate/author/jenniewilson/
So my question remains “is there anyway I can have authors and incharges have their own unique profile pages”
Hi walebel.,
The pages are included in the demo with dummy content only. In the theme the pages all are customized you can create / update as per your need. You can change the demo content with your own content and assign the Incharge and Sale executive with unique content.
Thanks!!
Moving forward to help you!!
Regards., DesignThemes Support.
Okay, I’ll give the admin login to my website so you help create 5 unique incharges attached to 5 different projects.
Thank you
Hi Walebel.,
Thanks for sharing the credentials with us. The functionality will work based on Seller and Incharge. Each Incharge will come under the seller if the Incharge has the property the details will be shown to the seller account as well. For the Incharge profile, the property will show only assigned project details.
Make sure you have assigned each Incharge for each unique project in the admin option. Added a screenshot for your reference, https://prnt.sc/-s1c7lIDcCM0 kindly have a look. If we need to the changes it will take some custom work.
Thanks!!
Moving forward to help you!!
Regards., DesignThemes Support.
Okay, so I am not asking for a custom service, I am just asking you to show me how to properly set up the plugin to work properly, but it seems some functionalities have not been designed to work properly.
It is just normal that owners of properties, i.e, incharges or sellers should have a page of their own, not just to display a list of their properties but to feature their profile, which this plugin doesn’t do. It just shows a list of the properties managed by an agent with no other information about the agent.
I think you should consider this in your future update.
And since the plugin doesn’t completely do what I believed it was meant to do, I will have to request for a refund
Hi walebel.,
Kindly, share your updated WordPress admin credentials and FTP details with us. Will create a unique profile for Seller and Incharge and send you a screenshot for your query.
Thanks!!
Regards., DesignThemes Support.
Okay. I’ll do just that, thanks
I have sent the login details, but you still haven’t done anything. I don’t have all the time. Please let me know if it won’t work so I know my next move
Hi walebel.,
We fixed and updated your issue. We checked all your incharge pages. What are the projects are assigned to the particular incharges it will show only those projects to the user.
Kindly, check with your side and let us know if you have any further queries or issues.
Thanks!!
Moving forward to help you!!
Regards., DesignThemes Support.
I mentioned it earlier that I had sorted the issue of projects owned by other incharges showing on the page of another incharge. Thanks though for checking.
However, I still cannot change he featured image of a listing.
Secondly, all incharges still have the same page. The only difference is their listed projects. They have the same “Years of Experience”, the same “Price Range”, the same “About”, and the same “Area Covered”. Can’t incharges have different information about them aside projects?
See these 2 incharges to understan what I am talking about
https://mbeduconsult.com/author/dara/ https://mbeduconsult.com/author/camillayarbro6/Hi Walebel.,
Did you check the property listing details. I saw it has all duplicate values it doesn’t has any unique values for the project and related incharge.
Thanks!!
Regards., DesignThemes Support.
Property listing is actually not the problem here, except for the featured image that can’t be changed or removed. The incharge single page is the problem.
Apart from the unique projects of incharges listed on the incharge single page, it seems like there is no provision for other unique information about an incharge. Except you are telling me now that there is place for information about incharge on the listing page that can also be shown on the incharge single page. If there is such provision please show me. Thank you.
Hi Walebel.,
We have options, to assign incharge for the particular property and unique information about the properties.
We don’t have an option for the user to have a provision for the incharge or seller.
Thanks!!
I want to believe this is an essential feature, please include it in your next plugin update, where particular information about a seller or incharge can be input in the incharge single, just like unique information can be entered for listings in the listing single page.
Meanwhile, did you check why I can’t change featured image for listing. That is still pending, Thanks
Hi walebel.,
Sure, we noted your suggestion and we implemented it in the next plugin update walebel.
We checked your issue. The folder in the file upload doesn’t have permission to write the files. You need to contact your hosting service provider and inform them to change your file permission for the folder. Added a screenshot for your reference, https://prnt.sc/M2OIvMwsoKdD Kindly have a look.
Thanks!!
Regards., DesignThemes Support.
Hi,
I have checked the issue you mentioned above and I can’t seem to experience it at my end.
I successfully uploaded images in a new post, in a new page and even in the directory listing. However, I still cannot delete or change the featured image on the listing page.
Here is a link to a video of the screen captured while I was trying to change and delete the featured image. Note that this video was also uploaded to the server of the website. re is a link
Link: https://mbeduconsult.com/featured-image-screen-shot
scenario 1, I tried changing featured image with no successes. Scenario 2, I tried removing featured image with no success
Hi Walebel.,
Kindly try with below meta box options in the admin panel. Added a screenshot for your reference, https://prnt.sc/cZOZaS3EdJLC kindly have a look.
Thanks!!
Regards., DesignThemes Support.
Now it works, thanks.
I will like to know when the update and changes have been made to the plugin to reflect the suggestions for the incharge single page.
Looks like I spoke too soon. Yes I can change the feature image but can’t delete it, so I am stock with it.
Hi walebel.,
Sorry for the inconvenience. The feature image deletion is not working well, it is a plugin bug we noted this bug from our end.
Will update this issue and added your requested feature in the next update.
Thanks!!
Regards., DesignThemes Support.
is there some sort of a feature to create a “vendor/dealer” and each vendor/dealer can have listings under him or even stores under him and those store have listings?
Hi Freevizion.,
Yes it is possible with our Directory WordPress Plugin.
Regards., DesignThemes Support.
Hi there we bought this and after we listed 1 listing it looks NOTHING like your examples. Look here https://www.readystartbusiness.com/listings/online-vitamin-supplement-business/ I mean seriously why is the description all clumped together . The price is crossed out even though its in the regular price box, I DONT want review box and cant even see ANY amenities or features.
I bought this because we thought a listing will look like this https://directorydtstg.wpengine.com/realestate/listings/sea-view-loft/
What you provide is nothing like this and your instructions are so bad and very brief
I will be asking for a refund if you cannot assist
Hi Empireart.,
We have updated the listing as per our demo page design. Kindly, have a look on it, https://prnt.sc/NTd4sGqqLPt-
If you want to edit this page in the future kindly, follow the steps as mentioned in the screenshots, go to page menu and edit the page https://prnt.sc/_hU99IhkrEEj
If you’re creating any new page kindly, add it in the Directory > Settings > and select the page that you want to display https://prnt.sc/TnfmmB-molDJ The listing page should have the template https://prnt.sc/JgJJh1yrIgNJ
Let us know if you’re facing any issues or queries.
We are happy to help you!!
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
Hi support, i am searching for the Listing fields which you promote on your documentation point 9.1. Listings >>> Dashboard > Directory > Settings > Listing Fields
I haven´t such a category at the settings. Where are they located?
And by the way how can i build a sumission form where the customer can build his listing with my predfined fields?
And last but not least, where can i edit the page templates “Default 1” – “Admin Option” and “Custom Template”?
BR Benny
Hi does this plugin have these features
Does the classifieds have the following features
Monetization – Bump Up Ad Highlight Ad Featured Ad Home Map Ad Urgent Ad Subscription System (Unlimited) Package System (Unlimited) Hybrid System (Unlimited) Free System Free Ads Upon Registration
Ad types – Gift Ad, Buying Ad, Exchange Ad, Rent Ad. Job Requesting Ad, Job Offering Ad
Localization features – Location Country Restriction Manual Custom Locations Locations In Single List Locations In Multiple Levels AJAX Search Quick Search Filters – Radius Filter Price Filter Custom Fields Filter Image Only Filter Condition Filter Others – Reveal Phone, Dial Phone, Print Ad, Share Ad, Report Ad, Negotiable Field, Compare Ads, Sellers Listing, payment gateways, Slug Changer, Nested Custom Fields, Reviews, Favourites Ads, Bad words filter
Do you plan to add new features ?
Hi AKGT.,
Sorry but we do not have the features that you have mentioned. As of now we do not have any plans for those features.
Regards., DesignThemes Support.
Hi Themessupport, i would buy your theme, but i will miss grid / list view options at your listings. Is there a way to limitate the upload size of the images? And why dont´t you have a submit listing option on your demos? BR Benny
Any answers please?
Hi BennyBlue.,
Sorry for the late reply.
1) We do have grid / list view options in our listings page. Please have a look at this link https://directorydtstg.wpengine.com/realestate/listing/ the type 3, 5 , 7, 9 layout shows the list view and all others shows the grid view
2) We do not have limit for image size, but we have limit for number of images that can be uploaded for a listing.
3) In our demo we cannot provide submit listings, since many might upload for testing.
Regards., DesignThemes Support.
Many thanks themessupport,
yes i see that you have the option for one of both views (grid and list), but where are the icons on each view to switch between the views like on other directory listings?
I think it´s very use and needfull to have a demo option for the submit listings. Many potential customers want to see how it works. For the mighty uploads there is a plugin to limit the weight of the images.
BR
Benny
Hey support, no feedback afters six days?
Hi BennyBlue.,
Sorry for the late reply. Please do not add the word themessupport in your reply, since it filters out from our helpdesk.
Sorry we do not have the option of icons to change from the grid to list and list to grid. We will consider it in our future updates.
Regards., DesignThemes Support.
Hi Do you have a detailed list of feature ? Will this work with buddypress themes ?
Hi AKGT.,
1) You can check the entire feature list of our plugin from this link. https://themessupport.com/documentation/plugin/dirprodoc/2) We have not tested our plugin with buddypress plugin, so we cannot guarantee it to work, but you can test it.
Regards., DesignThemes Support.
Hello, I bought the theme, but I keep getting file upload issues everytime I try to install it.
Hi henryderex.,
The product that you have purchased is a wordpress plugin and not a theme. You need to install this plugin side wordpress plugins section. Hope we are clear. Let us know if you have any queries.
Regards., DesignThemes Support.
I’m using elementor page builder and the widget is a listings listing widget, however, the page loads, and a loader displays the content, how do I this and have the listing display as static with no loader. so when clicking back button the customer can see where they clicked from and not back to the top of the page.
a good example is how amazon allows you to click back to the listing page and you see where your page you clicked from in the listing.
So the browser does not lose the place and keep scrolling where they left off if they hit the back button
Hi.,
Replied in forum. Please continue in the forum.
Regards., DesignThemes Support.
I am at lost activating the custom templates for single listings, I created a template on elementor theme builder (it works on the preview fine), I selected on directory Settings / general /single page template the option “custom template” in the edit view conditions include on the proper post type but nothing, tried also choosing custom template option directly on the listing records, but nothing
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, I am looking for a Listing Directory for businesses with a voting function (awards).
The normal layout I have found in listing directories looks more like a poster or card. The information is spread out over a large area block, has a large image, and several lines describing those businesses, maps, etc.
I would like to simplify it to have:
1. directory listings with a simple table design. For example, the layout should be able to closely resemble an SQL database or Excel spreadsheet.
2. In the backoffice of the plugin we should have the ability to choose which fields to display in each column (show or hide).
3. add a field where users can vote on the contact they like the most or apply a ranking.
4. In each row of the table present each ranking and votes could be limited in time. There could be a general ranking or also a ranking for certain periods (week, month, semester or year). This would serve to capture the users’ attention for some time and make them vote for that list.
For example, imagine we want to award a “Year 2022” prize to the best category “hairdresser”, “hairbrushes”, “shampoo”, for a place called “Brazil”. We add the names to the directory listing, but then how do people vote if they don’t have access to a good, simple organized layout to show all the contacts with the same keywords/categories or the column names we want to display…
Thanks
Hi BrunoMart.,
Thank you for your interest. Sorry but we do not have those options in our plugin.
