1195 comments found.
I purchased this plugin and my site is showing there is an update to this plugin to version: 3.8.7 but I do not see that reflected on the download page.
Hi, we have sent the update.
The latest version is 3.8.7
Pre-Purchase inquiry:
Is it possible to use the plugin available forms to send the file download link to the user’s email after subscribing by filling in the form fields?
i can’t validate plugin
nevermind, it’s just conflicted with another plugin
hello, when do you update here?
Hey there, i just purchased this—works very well. By the way, your site has a lot of errors…. It wont help sales… lol
Do you think youll have an integration for high level eventually. It’s used a lot more than many of the ones you integrated… lol
Is there a way to use webhooks or some other way to get information into a crm you dont support yet? thank you
Hi.
Some CRMs have an HTML form which you can insert into the Popup.
It is the only way to use it with services that do not yet have integration with our plugin.
Hello, I am creating new pop ups and images are not showing when i save the work. Can you you help please? I have just bought the plugin and connected with Mautic but not working.
HI.
We will review the problem. Please send your wp-admin credentials to our email. support@codexhelp.comDo you have in your popup: 1. statistics, 2. A/B tests, 3. HTML-form integration, 4. setting where the popup is to be displayed?
Hi.
1. Just the number of times the popup is shown.
2. No.
3. Yes. https://prnt.sc/kBDD8kWYPs2V
4. Yes. https://prnt.sc/p5hQNs5eVsGN
Ad 3. Ok, but then the prepared template disappears completely 
I want to prepare a popup using your plugin, and the data will go to the e-mail system with which you do not have integration.
I did not imagine this situation. I am sorry.
Template designs only work when you use a service that you have previously integrated. Because form fields are synced with service fields via API.
And if you use the html embed option then it is no longer possible to design a popup using the visual mode since the form is already provided to you by the service through its html code.
In the plugin competing with Envato I added html code, it chose the necessary fields, such as: Action url, method, fields and the form kept its appearance. So it is possible.
Hi, there is a php error warning for your plugin: “Undefined array key 0”
wp-content/plugins/master-popups/includes/class-master-popups.php:218 MasterPopups->get_post_type_args() wp-content/plugins/master-popups/includes/class-master-popups.php:295 MasterPopups->create_post_type_popups() wp-content/plugins/master-popups/includes/class-master-popups.php:269 MasterPopups->create_post_types() wp-includes/class-wp-hook.php:307 do_action(‘init’) wp-settings.php:598
I’ve added a “/wp-admin/” condition to the “Not show in URLs” box; however, the popup keeps appearing when editing pages, posts, etc…
How do I prevent the popups from appearing when working with Elementor pages? This gets extremely frustrating!
Hi.
That doesn’t work because the Elementor edit pages are inside an Iframe, whose URL is something like “https://your-site.com/page1/?elementor-preview=x”.
The only way to hide the popup while you are editing a page is to disable this option. https://prnt.sc/d5OARsAaU8SWHi, I am having nothing but trouble trying to get this plugin to work with Mailster. In General Settings I click on the ‘Integrate’ button for Mailster and it creates an integrated service called ‘Group Item# 1’ which I am unable to rename. I click on the ‘Connect Service’ button and it successfully connects and I enter ‘1’ for list ID in the custom fields section and it successfully finds all of the fields for the Mailster service. I then click on the ‘Save Changes’ button and notice that the ‘Integrate’ button for Mailster is showing again, but it is still showing that it is connected. Now I go to ‘New List’ and create a list. I select ‘Group Item# 1’ and hit the ‘Update’ button. So far so good. Now I click on the ‘Get Lists’ button and I get ‘Service not supported’. I try entering ‘1’ for the list ID and hit the ‘Update’ button. Although, I don’t get any errors, I am also not seeing any subscribers. I decided to try to test out my popup, and when I submit it I get the message ‘This action cannot be performed. “Audience List” is empty or has been deleted.’ I don’t know what else I can do to get it to work. Please help!
Hi.
We will review the problem. Please send your wp-admin credentials to our email. support@codexhelp.comIt’s still not working. The number of subscribers is still showing zero, when it should be one (me). I created a popup and I am getting the message ‘This action cannot be performed. “Audience List” is empty or has been deleted.’
Hello.
I just realized that you haven’t assigned the list to the Popup. It is mandatory to do so. https://prnt.sc/8vSWNIUwFLdi
Please read the guide:
https://masterpopups.com/docs/how-to-create-an-email-subscription-form-popup/
Thank you so much! That solved the issue! It’s my fault for not reading the guide…
Although everything seems to be setup correctly, my popup will show on any page I load and does not remain “silent” for the time set by cookie. It is really annoying even if I close it several times it will always show up again.
Hi.
Provide your website URL to review the problem.
yes, but not in public…Give me your email address
Hello, I don’t understand how the repetition of the notification works? I installed the adon, but I don’t have to do what it takes that doesn’t work
Hi.
What do you mean?
Hi I installed Master Popups which works really well. I also installed the free random content extention, but I don’t understand how it works ? Is there documentation or an example popup that uses random content ?
We don’t know the extension you mention.
She is in this page
https://masterpopups.com/extensions/Oh.
You must add the word random between braces. {random}, this way the content will change every time the popup is shown.
https://prnt.sc/jfp1w-eyDNd7 Random phrases are added here: https://prnt.sc/A2TPTSB_3gfg
And finally the “Repeat Notification” option is to show the popup from time to time.
Okay, great I try this and I come back to you if I need more help
Hello. I have one presale question: is it possible for popups to appear for all WooCommerce JS events? -> https://gist.github.com/bagerathan/2b57e7413bfdd09afa04c7be8c6a617f and not only “added_to_cart event”? Thanks in advance for your reply.
Hi.
Yes. You just need to add the MasterPopups code in any WOOC event.
Example:
jQuery(document).ready(function ($) {
$('body').on('added_to_cart', function () {
var popup_id = 123;
MasterPopups.open(popup_id);
});
});
Thank you so much for your prompt reply. This is wonderful news. Two last questions if I may: 1. If I encounter any problems settings-wise (with WooCommerce JS events), would you be kind enough to help me out? 2. Is it possible to achieve “slide in bar” effect as well, not only “popup” effect?
1. Yes. If there is a problem we will try to solve it.
2. On the following website you can see all the examples of popups that you can create with our plugin.
http://masterpopups.com/Thanks a lot! Please forgive me for being so neurotic, but it’s just so very important to me and I want to make sure: Popups can appear for ALL WooCommerce JS evetns. For example a customer applies a discount coupon ($( document.body ).trigger( ‘applied_coupon’, [ coupon_code ] )
and I can set a popup for this and other WooCommerce events like that, yes? If so I will definietely purchase your plugin. Thanks!
Of course. If you realize you just have to change this event in the sample code I sent you. Something like this:
The popup will open after applying the coupon.
jQuery(document).ready(function ($) {
$('body').on('applied_coupon', function () {
var popup_id = 123;
MasterPopups.open(popup_id);
});
});
Note that we haven’t tested exactly with that event. But logically it should work as expected.
Great! Thanks a lot! I will be purchasing the plugin in the upcoming week. Thank you.
Hello again, Sorry for the hassle, but I need to ask two more questions:
1. Do you it is possible to show popups for WooCommerce notices (not only JS events) as well?
2. Few days ago you answered my question:
“Yes. You just need to add the MasterPopups code in any WOOC event.
Example:
jQuery(document).ready(function ($) { $(‘body’).on(‘added_to_cart’, function () { var popup_id = 123; MasterPopups.open(popup_id); }); }); “
Does this mean I would have to do some work – outside of the plugin – for instance change codes within WooCommerce plugin? Or changes would have to be made only within your plugin settings?
If you could help me out woth these two last questions that would be much appreciated. Thank you!
Hi. Sorry for my importunity. If you could only get back to me fo these two last qeustions that would be great. Thank you! Kind regards.
Why there is showing line between countdown section ? please check this screenshot and let us know if we can remove it – https://prnt.sc/MqCV6ciNVpF9
I don’t know why that appears. Please provide your website URL for review.
hi,
after upgrading to your newest plugin version 3.8.5 combined with wp 6.0.2 our two master-popups with button for downloading a pdf file (Actions, Redirect to URL, Enter URL is filles out with a working URL, Target: New Window) doesn’t work.
Can you confirm that issue?
br, newbie2004
Please provide your website URL for review.
Hello Sir,
Why it looks like this i am not able to edit or use this plugin please check this screenshot – https://prnt.sc/TyEHIQAXQkje
We deactivated all the plugins and themes as well as cache but still the same issue
Can you guide me please where to solve this issue
Regards
Hi.
It seems to be a css styling issue. In order to solve it I need to access the administration area.
Please send your wp-admin credentials to our email. support@codexhelp.comSo, this is a wordpress script,,, but can the popup created displayed/ embed on non wordpress site?
No, it’s not possible.
Hi.
Autoplay on mobile devices depends on the user’s device settings.
Hi, Can you add debounce.io as email validator?
or bulkemailchecker.com ?
Hi. There are already several email validators.
MX Record
KickBox
NeverBounce
AlgoCheck
Proofy
TheChecker
Hi, I added a popup and it’s set to show on all pages and close and not show after closing (via session cookie). but for some reason when clicking on a link within the popup (set to close popup in the action settings) that redirects to a different page, the popup shows up on said page. It shouldn’t. Hope you can help with this. I can send login credentials of course.
Provide your website URL to review the problem.
I thought I would be contacted via e-mail and handle the issue there, instead of via this comment section that why I didn’t provide the information..
Hi.
I checked the popup and it works fine. After clicking on the Button the popup closes and is not shown again.
The cookie is created successfully.
https://prnt.sc/dKm7d6zETc1ZSee screen video attached. the popup is set to close after action. But is shown again on the next page. It only closes when the url (in the action) is set on the same page you are already on.. The popup should close after any action is done.
Hope it’s more clear now.
https://vimeo.com/744885966/ac6c7822e0Hi. The cookie is not added because the links are redirecting to the other page.
What you should do is the following:
1. Separate each language button (NL, FR) into a Text element. https://prnt.sc/-nH7EHrONN4R2. Select redirect URL in the next option. (Activate Close Popup) https://prnt.sc/YpbrUghL-Db5
Do the same for the other button.
yes, I’ve done this with the same result. The popup keeps popping up on the other page..
Please send your wp-admin credentials to our email.
support@codexhelp.com
