163 comments found.
Is it possible to have both regions and city markers? I need to have one color for “active” regions and show different city markers in them.
Unfortunately, you can have only one option at a time.
Hi 
I would like to have an interactive map that works as follows:
I want to highlight/pin some locations on a map (let’s say in a specific city) and once the user hovers over these pins i want a text to be displayed (specifically i want to mention the distance from a specific point of interest). The map would need to be a specific island and not a whole country. Is this possible?
Hi there,
Thanks for reaching out, for this plugin we don’t have a distance indicator as it’s just use to showcase vector maps. For distance, you may want to look into Super Store Finder plugin here and Distance Add-on.
hi, the plugin dosnt work. I get the message “The plugin cannot be activated because it generates a fatal error.”
Hi there,
Thanks for the details, try to deactivate and reactivate the plugin as well as performing a one time save at admin settings page as per upgrade instructions article here.
If you’re still facing issues, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of map page
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
To use this Plugin do I need a Google Maps API Key?
Google API key is just needed for the admin where you can select the locations easily
Hello, can you add also Switzerland on the list?
Hi there,
Thanks for reaching out, yes Switzerland is available, you can view the country list here.
We use this as a sales map and the hover feature linked to “Description” is used. Clearly HTML can be entered into this field. Is it possible to put PHP code into the “Description” field to pull our sales persons data from MySQL?
Hi there,
Thanks for reaching out, unfortunately PHP code can’t be used in the HTML field. This may require customization, for customization you can send a message via the contact form here.
I purchased your plugin from Envato Elements (can verify on request). I want to add USA-Canada map, I haven’t seen it in the dropdown option. Is there a way to add it?
The plugin is using Google GeoChart API, unfortunately, there’s no option to create a USA Canada Map with regions with the exception of for the World Map where you can use the Pan and Zoom during edit. Another option is create both USA and Canada Maps and place them near one another.
Thanks for the response, I followed your suggestion to add 2 maps. But I encountered an issue when I select British Columbia or any provinces it doesn’t display the location on the frontend.
You can refer to the user guide here on steps to add a map and check the region codes for each continent/state/region here.
Here’s a list of ISO Country Codes for Canada https://en.wikipedia.org/wiki/ISO_3166-2:CA
For example, for British Columbia, CA-BC should be saved as the Location field.
Hi, is there a way to have a custom marker like super store finder?
sorry, just find your link https://superstorefinder.net/superinteractivemaps/custom-marker-map-icon/ Great plugins thx
hmmm difficult to copy a simple marker icon…. i just copy your marker icon on one of your map demo and it seems to work…
Yeah, unfortunately, this plugin is using Google Geochart API instead of Google Maps and it doesn’t support images but icon chracters instead.
hello, do you have romania on the map. i see different countries but no romania
Yes, Romania is in the country creation list
Can we use this on a custom map? A fantasy world with different continents? I am using Azgaar’s Fantasy Map Generator, can I import my map ro your tool?
(I bought your plugin a long time ago and haven’t really used it – after the first few months)
Hi there,
Thanks for reaching out, unfortunately, the plugin is using Google GeoChart API and can only be used for World Map and doesn’t support fantasy map.
Hello when the auto zoom is generated because many markers are close the circle d zoom displays half.
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of map with issue
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
pre sale question can I use short code inside woocomerce product page?
Hi there,
Thanks for reaching out, yes you can use the short code in woocommerce product page.
Ho quick Q before i buy, is it possible to add filters or a menu to select groups of pins on a map?
Hi there,
Thanks for reaching out, unfortunately, this feature is not available in the plugin.
Hi Great Theme, Just can you add United Kingdom inside General Region List please
Hi there,
Thanks for reaching out, the plugin is using Google GeoChart API and all the maps are coming from this API, United Kingdom and United Kingdom Provices are available in the list as per link here. Only those 2 maps are available for the UK and this will be out of our control.
Plugin didn’t work – No response from support. Very unhappy customer.
Hi there,
Thanks for reaching out, we’ve just checked the support ticket, our team had reply your email with message below. Kindly check if you’ve received the email reply
“I’ve created the Google API successfully but can not get the plugin to work.”
They’re asking for below details which you can reply via email or the contact form here https://codecanyon.net/user/highwarden
1) url of store locator
2) screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP Access (or WP File Manager plugin installed)
I received this email quickly, thank you… I did not receive the other. I will click link above! Thanks again!
That’s quite odd, you can send in the details first so we can open a ticket for our devs team to check, if you’re not getting any respond there in time, we can use back this comment thread just in case
is there any Indonesia Map with regions?
Hi there,
Thanks for reaching out, yes, Indonesia map with regions is avaialble, you can view all the country list available here.
Hello is it possible to add geolocation with this type of svg map
Hi there,
Thanks for reaching out, unfortunately, it’s not possible to do geo location for Google Geochart API used in the plugin.
Nice plugin do u have saudi Arabia Maps?, and it can be clickable as link ?
Hi there,
Yes, Arabia map is available based on Google GeoChart API and you can set clickable map for each region or as marker point.
Thank you well noted
This plugin does not work
Hi there,
Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of map page
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code
Hello.
Can I use this plugin to focus in on the US Virgin and British Virgin Islands ?
I would like it to be automatically zoomed in closely on that region.
Look forward to your reply.
Thanks in advance
Hi there,
Thanks for reaching out, the plugin is using Google GeoChart API, it has US and British Virgin Islands as per link here https://imgur.com/a/XDJ6TuS . The looks of the maps are coming from Google GeoChart API and will be out of our control.