3128 comments found.
how long is the response time for support requests? so that we can quickly continue working on our customer – The Plugin is good, have only wrote a question about the design. Regards
Hi Our support team has responded to your ticket please check. Our usual response time is one business day as mentioned in our profile
perfect, thx. nice support, have last question : where i finde here on envato the cartsy Theme?
Pre Sales: I am looking at using this plugin for selling catered events, but need to restrict the user from being able to select a date closer than a week? Is it possible for the date selection to ensure all available dates are always at least 1 week out?
Hi You can set initial block days to 7 from the back end of the woocommerce settings> rnb settings> condition tab
Hello. We have classic eshop website with product and we are thinking about to extend it with equipment rental. It is possible to enable rental only for specific products ? and the rest of prodcuts will be normal ?
Hi you can sell and rent products. However the rental products that you will create will not be sell-able means you can not sell a rental product.
Hey, is it possible to use this plugin with a multi-vendor plugin like dokan?
Hi Unfortunately we do not have multivendor support for our plugin.
Great work on your plugin! You have done an amazing job!!!! I have a similar use case as another commenter… a bakery type scenario. Your booking plugin would be PERFECT for food ordering if there was a way to disable the check-in/check-out functionality and instead just had a single day selection (for pickup/delivery). There is nothing else out there that can accomplish what you have done with with inventory management and date selection. Please consider adding this type of functionality for food ordering, or other product ordering that needs a limited inventory amount at one time. Keep up the awesome work! =D
Hi Thank you for your suggestion. We will look into the possibility of adding such features in our future updates.
I am unable to submit the ticket. I am geting the error in choosing the product from the dropdown.. which product name should i choose.
I tried configuring the product but getting some error. I need your guidance in trouble shooting the same.
Regards, raghavan2004
Hi.. I dont know what the product I need to choose from the dropdown… whatever product i choose.. I am getting the error message “Sorry, that purchase code is for a different Envato product.”
What product i need to choose
Discussion on RnB – WooCommerce Booking & Rental Plugin
I didnt find this product name mentioned above in the list..
Hi there is RNB category. please select that.
I am able to see.. extend order, search and filter, backend booking,seasonal pricing.. what should i need to choose
I am struck in this window
https://prnt.sc/IhdPE-I3BVWXscroll down and you will see RNB
Thanks , I have mailed the ticket.. I am unable to configure the plugin properly.. I have shared the details, need guidance
Hi Our support team will look into it and respond back to you.
Sure, Thanks..
The demo doesn’t work. An error everywhere: “Invalid date range”. Strange, because I set the date correctly.
Is this plug-in compatible with WooCommerce Product Add-Ons?
Hi we have checked again and demo is working fine. we have no checked with product add ons.
Everywhere where you need to provide a time period is an error: “Invalid date range”. I am from Europe. You show the US data format in your demo. Maybe this is the cause. Does this mean that such a mistake can appear on the website? I can send you a screenshot. Where?
I want to make a rental of wedding tablecloths. Does your plugin allow additional options due to the number of borrowed items (e.g. washing tablecloths – the customer will bake them himself or select the option). The customer rent 10 tablecloths and does not want to wash them himself. He selects the option and pays extra for the laundry of 10 tablecloths. Will I set such a thing in Plugin? Thx
Hi Can you please provide us with a link where you are facing this issue you mentioned. we have settings from there you can set time format you can put laundry option as resource.
I want to add laundry as an option where the washing price depends on the number of rental tablecloths. Can I set it up like that?
https://preview.redq.io/rnb/shop/donna-mizani-special-edition/ I set Pickup Date & Time: 10/21/2022 10:00 Dropoff Date & Time: 10/24/2022 10:00 Error -> Invalid date rangeHi,
This is not date format issue. It showing this warning because selected dates are not available. You can check other products also
hi, pre-sale qs: 1- Are the labels easy to rename? we want the plugin for a service booking and not for rental. 2- Can you shaw me the bookings on the calendar, to see how easy for admin to process the bookings. Thanks
Hi 1. Yes we have all the labels rename option 2. there is back end RNB calendar from where admin can see all the bookings.
Hi I have a pre sales question, My client is selling the 4 hours local trip online, but it’s only held 2-3 days a week, some only run for the summer. May I know how the calendar block multiple date or time slot? I didn’t see this feature from your tour demo(https://preview.redq.io/rnb/shop/tour-colosseum/).
Thanks
Hi You can set multiple days as weekends. But please not we do not have time slotting system.
Dear Author! I have a pre sales question:
The products I would like offer for rent can rent in weekly basis, so the minimum rental time is 1 week, and the step of the rental is weekly too, so the rental time can be 1, 2, 3, 4, ... weeks. Not broken weeks allowed.
Can I setup the plugin to do achieve this in the product page?
Thank you.
Hi Unfortunately that is not possible via our plugin and will require additional code customization.
Hi! Sorry to hear that 
Thank you
Is it possible to only show the lowest price in the title? Now i see the cheapest and most expensive one
Hi It will require some additional code customization.
Pre-sale question : For a ski shop, is it possible to: - have accessories with variations: for example, I rent skis, I want to offer boots as an option, for boots, the customer must select the size of the boots. (with associated inventory management) - have a decreasing rate for the options (5€ per day from 1 to 3 days then 3€ / day for example) - last point: when I select my skis, the customer must be able to specify their size and weight in dedicated fields. Is it possible ? Thank you for your help
Thank you for your reply. The link sent illustrates well what I want but… if I choose the optional shoes, I cannot choose the sizes of the shoes. So it’s not enough (we don’t take shoes without choosing the size). If not is there a demo back end?
Hi Unfortunately that is not possible via our pluign.
OK, is there a demo back end to make some tests ?
Hello, I have a question for you.
Once i have installed your plugin all my woocommerce products on wordpress are changed or can I create new products without ruining the others created?
(I would like the products that I have already created not to modify them. Only for new products)
How does it work?
Thank you
Yes. you can create new product without ruining your existing products. Please read our docs to get more idea regarding our plugin
Hi there, Is it possible to cut off orders at a certain time for the next day. For example, you can’t order for the next day after 2pm of the current day.
Hi Unfortunately that it not possible via our plugin.
When a visitor signs up, is he using the wocommerce user signup system or a separate rnb userbase?
Hi It is using woocommerce user signup
If for non-transportation goods, can Distance Unit & Distance Cost be disabled
how about report of stock?
Hi on normal scenario user will be charged based on the rental duration. Our inventory is managed automatically. So if the item is not in stock then it will be grayed otu.
ok, for non-transportation goods, which is the best turbo or cartsy theme?
Hi It depends on your choice. Both the themes have our plugin support but they have different look and layout and features.
once again, to add new inventory, can it be done by bulk import?
and to add new products by bulk import in woocommerce, any recommendations for plugins that are compatible with rnb inventory?
and if later I need a custom feature, can you help?
Hi We do not have bulk import system. Sometimes we do custom work.
Hello, I have a very special case and would like to know if your plugin can cover it.
It is about renting dishes like glasses and so on. We do not need a date picker. Is it possible to disable the date selection? I want to explain it with an example of glasses. One glass costs one dollar per day rental. In addition, there is an exchange service. For example, I can have the glasses replaced once a day. Then there is an additional one dollar per glass. If I have the glass replaced twice a day $2 is added. So always the product price is multiplied by 2, 3, etc.
If the customer books the exchange service, 20 dollars per day delivery costs are added. But this is global, no matter how many products with exchange service are in the shopping cart.
Hi Our rental calculation is based on the duration so date section is a must.
Pre sale Question: what is the best practice if I want to add details (supplier, purchase price, depreciation value of goods)
Hi You can add them as features or attributes.
Hey, with this plugin is it possible to set it to delivery only? If so Is it also possible to ensure when someone books an item, we can set a gap before the next person can order for cleaning etc?
Hi You can disable both pick up and drop off locations if not required. Yes you can set gap in days
