470 comments found.
Presale question - Hello, I have a few questions regarding your plugin. Is the plugin in a single folder or is it an add-on plugin? What is the size of the unzipped plugin? thanks in advance
Hi,
Thanks for getting interest in our plugin.
Plugin is independent so it’s single folder. unzipped package is around 21MB
Let me know if you have any questions
Thanks and have a nice day
I’ve also raised a ticket on your support but have yet to receive a response. Thanks in advance.
Hi,
Thanks for getting in touch.
Not received request from your username mikep69
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will deactivate license from current site.
Let me know if you have any questions
Thanks and have a nice day
Hi there, i am following your tutorial: https://plugins.vjinfotech.com/wordpress-import-export/documentation/sync-export-with-import since i want to sync two sites. But when i import it shows an empty file, eventhough the file has many entries.. can you please assist?
Hi is there a reason I don’t get a response and others do? I’ve been waiting 12 days and its urgent.. thanks
Hi,
Thanks for getting in touch.
Sorry for late reply.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more information so i can guide you.
Let me know if you have any questions
Thanks and have a nice day
Hello, I have contacted you on your mail, on your website, on your codecanyon link etc and I am waiting for 18 days!! I am very disappointed, since I even mentioned the issue is very urgent. Please help with the bug..!
Sorry for late reply.
It never happen again. I will personally handle your request and try to provide solution as soon as possible
Thanks
Hello, does it support post_date adding ? I have CSV with publication date – how can i add it to import ?
Hi,
Thanks for getting interest in our plugin.
Plugin fully supports post_date and other post related data. If you have any doubt then please contact me from my profile page at https://codecanyon.net/user/vjinfotech
Let me know if you have any questions
Thanks and have a nice day
Please can disable my licence? I think it was on a staging site which has been removed.
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will deactivate license from current site.
Let me know if you have any questions
Thanks and have a nice day
How can I set up filter to only export post in 2022? I looked at the help guide but don’t understand. I tried date equal to 2022 but it still showing all the post exporting. Thank you
Hi,
Thanks for Getting in touch.
Try date equal to or newer than 01/01/2022
Let me know if you have any questions
Thanks and have a nice day
I have messaged you on your profile, but did not get a response. When I export from one site, and import to another site, the WP Bakery Single Image settings do not come over with the post. Example, when you set a single image in WP Bakery, you choose what size you want it – Thumbnail, Medium, Large, or Full. All images are coming over as Thumbnails and not inheriting the setting. Is there somehow I can fix this? I have 345 posts so I can’t go through and re-edit each to the right settings.
Hi,
Thanks for Getting in touch.
Our support is slow on weekends so it is late but We will reply soon with solution.
Let me know if you have any questions
Thanks and have a nice day
Hello there,
I want to use the plugin but it tells me that I have it running on another domain. I’m sure I’ve deactivated it on all sites, but it keeps saying “License Already Active on Another Site Please deactivate and try again”
Could you help me to disconnect the plugin from any site where it is connected?
I would like work with your plugin again. Thanks in advance.
Hi,
Thanks for Getting in touch.
Your licenses are now deactivated and free to use on any sites
You can deactivate license from YOUR_SITE => WP Imp Exp => Settings => Purchase Code => Deactivate
Let me know if you have any questions
Thanks and have a nice day
Thanks for your response. I know and I did it, but it doesn’t work for me, when I would like to activate the plugin it say “License Already Active on Another Site Please deactivate and try again”
I could see that in other messages users ask you to “unlock” their activations and you could help them, would you help me to deactivate the plugin from the place where it was locked?
Nevermind I found it : ) Thanks
hi bro,
for import woo product import
is there have a option to delete imported products, if the data removed in the CSV?
Hi,
Thanks for getting in touch.
This feature will added soon. It’s already in our timeline.
thanks and have a nice day
can this plugin import export for Classified Listing – Classified ads & Business Directory Plugin? create me a sandbox and let me see i would like to purchase thank you
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more details about your needs.
thanks and have a nice day
hi sir,
i found out,
for woocommerce products once publish via import, it will not show in custom code ‘new WP_Query( $args )’ code but will show once you re save in product edit.
any resolution?
Hi,
Thanks for getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more details about issue.
thanks and have a nice day
Hello,
My new theme comes with a custom post type with taxonomies (categories). I have 1500 new taxonomies in an Excel file (also available in CSV file) and I want and assign them to that custom post type and load them into the theme.
Is it possible with your plugin?
Thanks in advance,
— GM
Hi,
Thanks for getting interest in our plugin.
You can easily assign all taxonomy to custom post with WP Import Export Plugin.
Let me know if you have any questions
Thanks and have a nice day
Hi! Is v4.0 far away from releasing? I´m very interested in JetEngine Custom Content Type import
Hi,
Thanks for getting in touch.
We are already working on it and try to release as soon as possible
Thanks and have a great day
I was under the impression that I could export variations, along with variation prices, and images on each variation and then import. Even with me spending time on the exported file deleting all the extra variations that were exported as single products, I could never get the price, or variations images to map.
Did I misunderstand the product? It states that it can handle WOO
Hi,
Thanks for Getting in touch.
you can export all product + variation data include price and image data. If you facing any trouble then Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Thanks and have a great day
Hello, is it possible to only export 50 products? (Store has 14000+ products)
Hi,
Thanks for getting interest in our plugin.
You can easily export any product. Plugin has powerful filters so you can export any number of products
Thanks and have a nice day
How exactly do you do that? I don’t see the option. Thanks
Please Add filter from Add filtering options section under export page
Is this the filter you mean? https://prnt.sc/0ga32RhcLHBP – I don’t see an option to limit the amount of products that I am exporting. Thanks
Please use other filter for filtering data.
Hi,
This is the reason I am looking at your plugin. A potential buy if this is implemented.
“Custom table feature will available in our next update 4.0”
Thanks.
Hi,
Thanks for getting interest in our plugin.
Version 4.0 Require some more time. We will inform your when it’s release.
Thanks and have a nice day
Hi, I’m looking at your product and would like to know if it works with metabox.io features especially with the custom tables feature https://docs.metabox.io/extensions/mb-custom-table/ Thanks.
Yours sincerely Luiz Araujo
Hi,
Thanks for getting interest in our plugin.
Custom table feature will available in our next update 4.0
Thanks and have a nice day
How can we override this plugin via theme?
Hi,
Thanks for getting interest in our plugin.
Please explain some more details about your needs. You can contact me from my profile page at https://codecanyon.net/user/vjinfotech if needed.
Thanks and have a nice day
We need to change in some file so how can we override the plugin file in child theme? How we can do this?
Can we load directly one custom post type by default & with load setting for export file?
Hi,
you have to select export type manually. You can load settings from load “Settings section”
Thanks
ll plugin ha smesso di funzionare correttamente dopo l’ultimo aggiornamento. Non importa i decimali nel campo price and regular price. Importa prodotti ripetuti con lo stesso SKU nonostante sia univoco senza varianti.
Ho dovuto bloccare il sito per tutti i problemi causati
Hi,
Thanks for Getting in touch.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and i will provide solution as soon as possible
Thanks and have a great day
is it a product bug or my problem? If you think it is my problem I will pay for the support extension otherwise you can answer here
Hi,
We will discuss with you about issue and try to analyze issue.
If Issue found then we will give you new update soon.
If any other error then we will guide you for import / export correct data.
so please contact me from my profile page at https://codecanyon.net/user/vjinfotech
Let me know if you have any questions
Thanks and have a nice day
You didn’t answer mine
Hi,
I already mail you same day for more information about issue but you didn’t reply.
so please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share more information about issue
Thanks
Hello, 310.000 posts and its getting expired at 100.000! also in free version I don’t have the option to restore from background export I cannot see what is happening in the background
Hi,
Thanks for getting interest in our plugin.
Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share your sample file so i can guide you
thanks and have a nice day