6826 comments found.
'tax_id_collection' => ['enabled' => true],
'billing_address_collection' => 'required',
Hi,
There’s no built-in option for this currently, it would require some custom modifications.
There’s no built-on option for those stripe fields currently in settings page, but they can be added fairly easily via some custom modifications, if needed. There’s not much point in including zip code or address by default, if there’s no shipping involved though.
As for update, it should be available sometime next month.
I’ll try to open a ticket, otherwise, let me know what it’s going to run to compile the changes I need please. I need field for (First Name) (Last Name) (Phone #) and (Zip Code) in Stripe Checkout Screen. It’s not for shipping. It’s for fraud prevention, $10 payment claimed ten times is -$100 in the original payment AND another $250 in processing fees. Having the additional fields will reduce and/or eliminate their ability to defaud my site/company. Reach out to me support@rebassed.com asap. Thanks, I’m ready to order and pay for this.
1. Please i want to ask what ads can someone use in the ads space, is it going to be a link to the ads, or written in codes. 2. I noticed that the api doesn’t update at all for like months now it is still the same songs are still there as latest release. how can these be solved please
Hi,
1. It can be an ad code (like adsense) or a simple image/link.
2. Which API do you mean specifically?
ok, thanks then, about the API I thought it was meant to update the playlist every day but I kept on seeing the same playlist and album that was updated a month ago
I want to add other fields to the registration and also to the login how do i go about it please
Regarding auto updating, you can set this up by editing a channel from “admin > channels” page.
There’s no built-in option to add custom fields currently, it would require some custom modifications.
I took a look through your portfolio of apps on CodeCanyon, and almost no apps have been updated since Jan 2022 (I believe one was updated in Feb 2022). I have seen some comments regarding how it is unfair not to update for 6+ months until support runs out and then require purchasers to buy additional support time. My support has run out and I normally buy additional support time, but the lack of updates on ALL of your portfolio makes me very nervous. I have purchased two other apps from you, but this is the most important to me. Before I purchase additional support, and so any other potential purchasers of this app will know, can you please confirm PUBLICLY that you plan to continue developing this app, continue to improve it, and release more than one update every 6+ months?
Hi,
We are working on a rewrite of underlaying code for all our apps currently, so this update is taking longer then usual (We had some smaller updates in between to correct bugs though).
Regarding support, you don’t need to extend it in order to download updates.
I have no problem extending support every six months…BUT if there is only one update (or none) every six months and I have an issue installing the update or there is a legitimate bug which needs to be addressed, I shouldn’t be forced to buy additional support AGAIN just because the updates are timed where there is no other opportunity during the normal support period to address issues…especially when it is a bug by the author. And I have seen many posts where authors respond by saying “the support period has expired” even though a new update has bugs and is only released outside the 6 month initial support period. I absolutely DO think it is unfair if someone has purchased your app during the past 6 months, you’re working on a large code overhaul (which is likely to include include bugs). You should allow additional support (whether informal or not) for your new code overhaul regardless of Envato “policies.”
That’s just the right thing to do. Will you be doing this?
If there’s a legitimate bug with BeMusic itself, you can always report it here.
Regarding support, we are not able to provide it if support is expired on CodeCanyon due to envato policy as I mentioned. It’s not something we can just ignore unfortunately.
Hi
I have recently downloaded a fresh package of the script from codecanyon, and it seems that no matter which lyrics provider I choose, with “Enable Certificate Verification” enabled and disabled, lyrics are not loading. I even went and selected “view lyrics” permission under roles for “users” and still its saying unable to find lyrics for song. was working perfectly on previous installation.
and now my support is expired, so I dont know, can you maybe confirm that its working on your side from a fresh install from codecanyon?
Thank you
Hi,
Seems like there’s an issue with current lyrics provider indeed. It might be temporary, but if not, this will be corrected with next update.
trying to add new menu but not appear anywhere, there is missing information about, congratulation for the general work
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Im not able to put privacy police, terms of services and other links in site footer. Please help. Ticket ID #19016
We’ll get back to your ticket shortly.
if the artist doesnt get an option to charge for his music…its useless
Hi Does this script have automatic album generation? because my songs when uploaded on musicengine automatically generate albums. Checking if bemusic does, because the same songs i upload on bemusic dont automatically generate albums from the album metadata
Hi,
It will create an album, if you select “Make an album when multiple files are selected” on the upload page. Otherwise separate tracks will be created.
Hi Vebto
just letting you know that Google Analytics said:
Universal Analytics will no longer process new data in standard properties beginning 1 July 2023. Prepare now by setting up and switching over to a Google Analytics 4 property.
Hi,
We should have full support for GA4 with next update.
hi vebto, where to change the code to change the upload button link on the homepage, i want to send visitors to a page to share content
Hi,
Which button do you mean specifically?
the upload button on the home page. the one that redirects to /backstage/upload
There’s no setting to change location for that button currently, it would require some custom modifications.
I just want to know in which file I can modify this, I know there is no option for this
Hello support, when is a new update coming? can you say it already?
Hi,
We’ve no ETA for it yet.
I think it’s a pity there haven’t been any updates for over half a year, and they can’t even say when an update might come. I ask myself whether Bemusic will continue to be programmed at all. It’s really a shame because the support time that the customer has when purchasing (6 months) has expired after the possible upcoming update and the customer then has to pay money again if something no longer works after a possible upcoming update.
Wouldn’t it be fair to the paying customers to say that there will be an update in about 2 months, I think many of your customers can deal with that better than if they just heard that we don’t have a date for another update yet, that’s annoying the customers then think that the product may not be further developed at all. You should really think about treating your customers like this.
We don’t have a specific date for this update as it’s hard to say how long it will take exactly.
OK! but will there be any updates for Bemusic at all?
Yes, we are working on an update currently.
Hi, after a update my search is not working anymore, only errors: There was an issue. Please try again later. No results found. Please check your spelling or try using different keywords.
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
not working tickets, no item to select ..
You need active support on CodeCanyon in oder to create new ticket.
this is the strategy to sell support ? Make an update that makes something stop working for when the person goes to talk .. ask them to buy support to solve the problem that the update caused ? Bad attitude..
There’s no way to know what is causing an issue from a generic error message unfortunately. It could be a server, hosting or some other problem. If you create a ticket we can investigate this further.
Hi, Does it support streaming of flac format files?
Hi,
Yes, flac should play without issues.
I want collect Artist and albums from Spotify but youtube Streaming is restricted in Iran, Can we set proxy in youtube streaming?
Hi,
There’s no built-in option for this currently.
Hi, Can we replace Youtube Stream with another platform? or we must use youtube only? for example, can we use custom player whitout youtube?
Hi,
You can upload music or video files from admin area, those will be played using custom player.
I want collect Artist and albums from Spotify but youtube Streaming is restricted in Iran, Can we set proxy in youtube streaming?
There’s no built-in option for this currently.
Hi on my installation thebackbenchers.com/music none of the songs are playing, it keeps on loading forever
Hi,
Please create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
Hi i have creayed ticket #19095, please help me, none of the songs are playing, they keep on loading for infinite time
We’ll get back to your ticket shortly.
Hi,
Is it possible for me to rename the “Become an artist” title in the settings menu? It is not available through translations.
Warm Regards!
Hi,
You can add and translate it via “add new translation” button in “admin > translations” page.
It worked. Thank you much!!!
Hi, How can artist earn from this platform?
Hi,
It depends on your use case of the site.
update for PHP 8.1 ?
Hi,
It should work with 8.1 already, do you have any specific issues with it?
Hi,
Most times, when an artist is searched it comes up with more than one result of the same artist. One is the main artist searched, the other is also the same artist but with no songs, albums and nothing.
How can this be corrected so that it shows only one correct artist or auto-merge them together?
Thanks!
Hi,
Can you create a ticket regarding this on our support site and include a url to one of these duplicated artists: https://support.vebto.com.
Thanks!
friend, its impossible to install the engine, when the installation is in progress, this error is displayed
SQLSTATE42000: Syntax error or access violation: 1091 Can’t DROP ‘track_user_track_id_user_id_unique’; check that column/key exists (SQL: alter table `site_likes` drop index `track_user_track_id_user_id_unique`)
here is a screenshot
https://ibb.co/JzQ43GKnow there is no error during installation, the engine is installed
friend, but now the search does not work, on the site
here is a screenshot
https://ibb.co/58NKRy0even on your demo site the search doesnt work either
https://ibb.co/Wgb3Yp5Hi,
The second demo site only shows custom created artists, you will want to check this demo instead.
Make sure you enable spotify as search provider from “admin > settings > providers” page, otherwise it will only find artists that you manually create from admin area.
yes, of course, the provider is set, spotify
here is a screenshot
https://ibb.co/J2ZVCsfby the way, through the administrative panel, the search works
here is a screenshot
https://ibb.co/qDvQsKgCan you create a ticket regarding this on our support site and include your site url: https://support.vebto.com.
Thanks!
brother, how do you write tickets to you if the category field is empty, it does not work
there in the field there is no category selection
here is a screenshot
https://ibb.co/tPrDyhPTry to logout and use “login with envato instead” button. Also note that you will need active support on codecanyon in order to create tickets.
what does it mean that active support is required if the script does not work, that is, the search does not work in the engine?
through the envato I also can not log in to your site
Note that you need active support on Codecanyon in order to create new tickets.
