152 comments found.
Where is the display property add-on. I don’t see that in the downloaded file.
Hi pprevalon,
Thanks for your comment!
You can use the Printing type feature instead of the deprecated “Display property” addon.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi your demo for the add on bundle doesn’t seem to ever load. It makes me wonder if there is a bug in it? I am interested in ordering this but it is hard to trust it if the demo doesn’t even work correctly. Can you fix it? Also your website doesn’t have a secure connection and it gives me this warning “Your connection is not private. Attackers might be trying to steal your information from lumise.com (for example, passwords, messages, or credit cards)” You should really get an https secure connection if you have resources on there people can’t access. Thanks
Hello amiller671,
Thanks for your comment!
The Addon Bundle demo has not yet been updated. If you need more information, watch these videos or email contact@lumise.com.Furthermore, after maintenance days, you may visit the Lumise website now.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
HI, please reset my licence to reactivate for a domain I previously revoked, support is expired, Thanks
Hello mfarzan87,
Thanks for your comment!
Please send your license to contact@lumise.com. Our supporters will check for you.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
I’ve checked lumise backend but also want to check lumise addon bundle backend, please email cvorin@gmail.com backend link…
Willing to purchase both.. can you provide any discount?
Hello dzinrz,
Thanks for your comment!
I’m sorry that we currently don’t provide a demo for the backend of the addon bundle setup.
I’m sorry and hope you understand!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
is this addons bundle works on the PHP verison?
Hello czmjlcj1206,
Thanks for your comment!
Yes, there are some addons in this addon bundle that work with Lumise php version.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello! Please remember to update!, This still the same Version 1.0 , not the 2.0 , all add-ons are not updated here in code canyon, thank you.
Hello danielo725,
Thanks for your comment!
Yes We will update the Addon bundle soon.
Thanks for your suggestion!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
403 Forbidden in images tab. please refer the screenshot. https://imgur.com/1edUVE9 . Already sent mail to contact@lumise.com
Hi sathishkumar_m,
Thanks for your comment!
Due to our weekend, there was a slight delay. We will review your email and respond as soon as possible.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, I am a web developer my client Purchased your plugin for his website now he want to display color options drop down to color picker Circle like this .https://www.screencast.com/t/XpUAPDd7niu Please help me how can i change this option drop down to color picker.
https://demo.lumise.com/woocommerce/design-editor/?product_base=19&product_cms=973Hi umer970,
Thanks for your comment!
We see you have opened a ticket about this issue. My colleague has responded and is waiting for your answer. Please check it out.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, Installed addons not appear in system. I can see adons in filesystem but it’s not appear in system. I’m using PHP version. Any idea?
Hello BigFor,
Thanks for your comment!
If you don’t mind, please help me open ticket at https://king.ticksy.com/ or send mail via contact@lumise.com. Our supporters will check and assist you in solving issue.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello! I am thinking of purchasing the membership for sync templates and clipart, but I need to understand. If I cancel my membership in the future, will all clip art and templates disappear from my website? Or will they remain?
Or, what if I purchase Premium Membership and sync 400 items, then I downgrade to Pro, will my items list shrink to 300 (max per month for pro) or will my 400 items remain?
Thanks!
Hello SolidRockGraphics,
Thanks for your comment
”...will all clip art and templates disappear from my website? Or will they remain?”—> They will remain.
If you change your subscription, your number of artworks per month will also change.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, i need to restrict user to design in only one color, i need this for screen printing Technique, is it possible?
Hi, bakir1084
Thanks for your comment!
You can go to Printing type -> Resource -> Fonts/Templates…. —> List colors: Delete the colors you dont want to use. Refer to my instruction video below
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Is there anyway to allow users to upload their custom background? Thank you
Hello, farhaty
Thanks for your comment!
The background can only uploaded by admin.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, Lumise is a great plugin, but i’m facing a problem. Product discount form won’t work when trying adding or editing a product discount.
Here’s console log on the Product Discount form page (add or edit) :
Uncaught SyntaxError: missing } after property list note: { opened at line 1069, column 8
admin.php:1071:31
admin.php:1069:8I know that my support has expired, but this kind of bug must be fixed as soon as possible. It’s not a conflict with another plugin, it’s a core code problem….
Your plugin have to deal with with single quote in product title for other languages(my site is in french). Removing single quotes in my products titles fixed the issue….
Hello, Azgard974
Thanks for your comment!
I’m sorry for the problem you’re having. If you don’t mind, please send email via contact@lumise.com or texting to our Facebook https://www.facebook.com/lumisecom/.
Our supporters will check and assist you in solving problem.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello, is it possible to set a round upload zone for customer images uploads, even if the images are uploaded in square format? Or can photos be cropped round in the editor?
Hello, marcrix
Thanks for your comment!
I’m sorry, currently we don’t support this automatic feature.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi. Pictures from other sources still don’t work for me. I don’t know how to set it up anymore. It either says I have to install the add-on or it returns error 400.
I made a video. The image is not in English, because unfortunately I just updated Lumis to version 2.0.1 and other languages stopped working. I’m getting a little upset because the whole thing isn’t working out for a long time.
https://youtu.be/ylQKm2Gy5DoHello, cromags1
Thanks for your comment!
In relation to your issue, please open ticket at https://king.ticksy.com/ or send email via contact@lumise.com so our supporter will assist you in solving issue.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Private Ticket #3037102
This morning I discovered that my second license for the Lumise Addon is also blocked.
When trying to migrate a site from a development domain printtest.z-webstore.ru to the main domain, the license is blocked!!! What are you doing?
Urgently unlock my license!!!
Hi, gigamarket24
Thanks for your comment!
Our support has responded to the ticket and is waiting for your reply. Please kindly check again.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
The license is unlocked. But I didn’t get an answer why it happened. I was told in a ticket that you can not use the license on multiple sites. But I didn’t. I deactivated the plugin on the local site and only after that entered the license on the new domain, which is the main one.
Hi, gigamarket24
Thanks for your comment!
we are assisting you in finding the root of your problem and attempting to resolve it today. Please keep an eye on the tickets as we are already providing you replies.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, i have a presale question: Is it possible to generate a vcard qr-code?
Thanks a lot.
Best, Dave
Hi, Maraskadan
Thanks for your comment!
I’m sorry but that’s impossible
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi,
Any new version for full support tour on mobile? Or new features may be?
Hi, JFOC
Thanks for your comment!
We currently have no plans to change the operation of the Tour addon. I hope you sympathize.
Thank you very much for your understanding!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
hello, does this add-ons work with your new version 2.0?
I have some imp bugs/problems noted pls check. https://youtu.be/_9S52kVZ6MU
Hi, AGCCYP
Thanks for your comment!
Yes, this addon bundle still work with Lumise V2.0 We have watched your video and are waiting for your reply on prior comment.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Please, where do I translate these texts? Some are included in Lumise- * Language and are translated, but will not be reflected in the frontend
https://ibb.co/CJpmpWqand
https://ibb.co/jT4DGryHi, cromags1
Thanks for your comment!
To translate the Tour, you can go to \wp-content\uploads\lumise_data\addons\tours\assets\js\tours.js about line 90 https://prnt.sc/zx1hhq
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
