118 comments found.
do you have same plugin for opencart
Hi huzefaid,
Thanks for your comment!
I’m sorry that we don’t
Thank you!
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi, how can I put text that have few lines all in one without do it line by line?
Hi Tomixer,
Thanks for your comment!
You can paste or add text to the text box, as shown in the screenshot https://prnt.sc/o8MptJdP6GEh
Thank you!
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hey, Printify can be work too?’ If yes, so how
Hello Tomixer,
Thanks for your comment!
I’m sorry; currently, we do not work with Printify.
Thank you for your understanding!
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Is this the updated 3.0 bundle? I purchased the Product Designer some time ago but the Pixabay/Unsplash images are not working. Do I need to purchase the new addon bundle or should I be able to update my existing bundle?
Hello lakecitymatt,
Thanks for your comment!
No, you don’t need to purchase a new addon bundle.Please open a ticket at https://king.ticksy.com/, and our supporter will check the issue for you.
Thank you!
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi
I need to set a default template category for different products on page load (frontend). How can i achieve that?
Regards DomZub
Hi DomZub,
Thanks for your comment!
Is that the Editor page you’re referring to?
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Oh dear… Yes, it’s about the designer/editor and not the addon bundle. I accidentally posted my question under the wrong product.
Thanks anyway.
Hi! I’m facing a problem while importing images , templates and clipart to the design area. When I click on any clipart, image and template to import it on my product design area it continuously showing me loading bar with the text importing. can you please tell me what is the issue? Also please let me know can we change the measurement of object from cm to inches?
Hello noman1991 ,
Thanks for your comment!
If you don’t mind, please open ticket at https://king.ticksy.com/ so our supporter will assist you in solving problem.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Where is the display property add-on. I don’t see that in the downloaded file.
Hi pprevalon,
Thanks for your comment!
You can use the Printing type feature instead of the deprecated “Display property” addon.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi your demo for the add on bundle doesn’t seem to ever load. It makes me wonder if there is a bug in it? I am interested in ordering this but it is hard to trust it if the demo doesn’t even work correctly. Can you fix it? Also your website doesn’t have a secure connection and it gives me this warning “Your connection is not private. Attackers might be trying to steal your information from lumise.com (for example, passwords, messages, or credit cards)” You should really get an https secure connection if you have resources on there people can’t access. Thanks
Hello amiller671,
Thanks for your comment!
The Addon Bundle demo has not yet been updated. If you need more information, watch these videos or email contact@lumise.com.Furthermore, after maintenance days, you may visit the Lumise website now.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
HI, please reset my licence to reactivate for a domain I previously revoked, support is expired, Thanks
Hello mfarzan87,
Thanks for your comment!
Please send your license to contact@lumise.com. Our supporters will check for you.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
I’ve checked lumise backend but also want to check lumise addon bundle backend, please email cvorin@gmail.com backend link…
Willing to purchase both.. can you provide any discount?
Hello dzinrz,
Thanks for your comment!
I’m sorry that we currently don’t provide a demo for the backend of the addon bundle setup.
I’m sorry and hope you understand!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
is this addons bundle works on the PHP verison?
Hello czmjlcj1206,
Thanks for your comment!
Yes, there are some addons in this addon bundle that work with Lumise php version.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello! Please remember to update!, This still the same Version 1.0 , not the 2.0 , all add-ons are not updated here in code canyon, thank you.
Hello danielo725,
Thanks for your comment!
Yes We will update the Addon bundle soon.
Thanks for your suggestion!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
403 Forbidden in images tab. please refer the screenshot. https://imgur.com/1edUVE9 . Already sent mail to contact@lumise.com
Hi sathishkumar_m,
Thanks for your comment!
Due to our weekend, there was a slight delay. We will review your email and respond as soon as possible.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, I am a web developer my client Purchased your plugin for his website now he want to display color options drop down to color picker Circle like this .https://www.screencast.com/t/XpUAPDd7niu Please help me how can i change this option drop down to color picker.
https://demo.lumise.com/woocommerce/design-editor/?product_base=19&product_cms=973Hi umer970,
Thanks for your comment!
We see you have opened a ticket about this issue. My colleague has responded and is waiting for your answer. Please check it out.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, Installed addons not appear in system. I can see adons in filesystem but it’s not appear in system. I’m using PHP version. Any idea?
Hello BigFor,
Thanks for your comment!
If you don’t mind, please help me open ticket at https://king.ticksy.com/ or send mail via contact@lumise.com. Our supporters will check and assist you in solving issue.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello! I am thinking of purchasing the membership for sync templates and clipart, but I need to understand. If I cancel my membership in the future, will all clip art and templates disappear from my website? Or will they remain?
Or, what if I purchase Premium Membership and sync 400 items, then I downgrade to Pro, will my items list shrink to 300 (max per month for pro) or will my 400 items remain?
Thanks!
Hello SolidRockGraphics,
Thanks for your comment
”...will all clip art and templates disappear from my website? Or will they remain?”—> They will remain.
If you change your subscription, your number of artworks per month will also change.
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, i need to restrict user to design in only one color, i need this for screen printing Technique, is it possible?
Hi, bakir1084
Thanks for your comment!
You can go to Printing type -> Resource -> Fonts/Templates…. —> List colors: Delete the colors you dont want to use. Refer to my instruction video below
Thank you.
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Is there anyway to allow users to upload their custom background? Thank you
Hello, farhaty
Thanks for your comment!
The background can only uploaded by admin.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi, Lumise is a great plugin, but i’m facing a problem. Product discount form won’t work when trying adding or editing a product discount.
Here’s console log on the Product Discount form page (add or edit) :
Uncaught SyntaxError: missing } after property list note: { opened at line 1069, column 8
admin.php:1071:31
admin.php:1069:8I know that my support has expired, but this kind of bug must be fixed as soon as possible. It’s not a conflict with another plugin, it’s a core code problem….
Your plugin have to deal with with single quote in product title for other languages(my site is in french). Removing single quotes in my products titles fixed the issue….
Hello, Azgard974
Thanks for your comment!
I’m sorry for the problem you’re having. If you don’t mind, please send email via contact@lumise.com or texting to our Facebook https://www.facebook.com/lumisecom/.
Our supporters will check and assist you in solving problem.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello, is it possible to set a round upload zone for customer images uploads, even if the images are uploaded in square format? Or can photos be cropped round in the editor?
Hello, marcrix
Thanks for your comment!
I’m sorry, currently we don’t support this automatic feature.
Thank you.
Best regards,
Sandra
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
