374 comments found.
Hi i have some questions about plugin. I need function like after person login to my website see woocomerce dashbord – like orders, dowloads etc.
Second question when i instal plugin its some deafualt desing or i need style manualy everything with css?
Hello,
Thank you for touching base with us and showing interest in our plugin.
1- For that you have to assign every user the admin role, then he/she can be able to access the WooCommerce dashboard like orders etc.
2- Please elaborate your question more?
Thank you
For example i need desing all styling myself or a pre-made design that is automatically generated when a shortcode is inserted? Does the plugin contain in itself spam protection something like Google recaptcha v2 ideal v3?
Thx
Hello,
Firstly, there is no short code available in the plugin. There is a Google reCAPTCHA field available in the plugin, you can also check that on the demo of the plugin.
Thank you
Can you exlain it more? I dont undertand. I must desing all desing myself? Which version of Google recaptcha v2 or v3?
Hello,
Our plugin is not a form builder plugin. This plugin adds the fields to the default registration page. There is no option to design the fields in the plugin. Our plugin using the v2 Google reCAPTCHA.
Thank you.
Do you have a option to put a checkbox (which can be checked or unchecked by default) where a user has a option to sign up for a newsletter with various newsletter services such as GetResponse or MailChimp?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, this is not possible with our plugin.
Thank you.
Pre-purchase questions: - is it possible to create a registration form with role selection in order (in check box field) and based on that show name and surname or company name and vat? - in the check box it is possible to replace the dot with a green “v” (also with css…) - by enabling the predefined woocommerce fields (address, etc.) when a customer is in the checkout, does he already have the fields with his data? (obviously if he is logged in) otherwise it should show the create a new user
I would like to use your plugin because it seems very complete but I need to include this functionality to allow the registration of Individuals, Companies or Resellers. So the 3 check fields should all be aligned on one line and should adjust their width to the line to fill it entirely.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin not creates a registration form and not a form builder, our plugin only adds the fields to the default registration form, and you can also enable the default WooCommerce registration fields using our plugin.
You can enable the user role using our plugin but there is no conditional logic or fields are associate with our plugin fields.
“when a customer is in the checkout, does he already have the fields with his data? (obviously if he is logged in) otherwise it should show the create a new user” Please elaborate this more?
Regards,
This plugin is crashing Cartflows checkout. How can it be sorted?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going, please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
HI,
I just purchased this plugin and I Need to figure out how to change the sorting of Custom Custom Fields vs Default ones. I activated most of the Default Fields since they correspond to what I need, but I added 1 Custom Field. It ends up being at position 11 in the sorting,but I want it to be at position 4 instead. How do I do that?
And the default email registration that came with Woo, is all the way at the bottom. Can I put it a little bit Up? like change the sorting as well?
Thank you.
Hello,
Thank you for choosing Extendons as your woocommerce provider.
This is default behaviour of the plugin, as woocommerce not allowing to change the sorting of the default fields. Default fields can appear before the default username password field and custom fields can appear after the default username password field.
You can only sort the custom fields.
Thank you
Hi I have just purchased this and it does not allow the telephone number to be added to the standard woocommerce registration as this is what is very important as is required for any transaction to take place and also I need to arrange the additional fields, but you plugin puts these to the bottom. Thanks
Hello,
Thank you for choosing Extendons as your woocommerce provider.
The custom fields are showing under the default email password fields and when you enable the default fields from the plugin, those will appear above the default email password field.
Thank you
Yes but it does not add the telephone number to the Woocommerce user account under Phone field and I do not get any notification for admin that a user has registered and is pending so I cannot tell if I have users who have registered unless I log into the back end. Thanks
Hello,
Are you adding a custom field of number for telephone? As there is already a phone number field available in the default fields you can go to default field tab in the backend and enable it from that tab.
Thank you
Hi yes have found this but your plugin does not send any notification to admin for any new user registrations. This is very important so can approve or decline quickly. Can you let me know where this setting is please. Thanks
Hello,
Please contact the support team at support.extendons.com/open.php and they can guide you properly.
Thank you
hi, Is it fully compatible with DIGITS plugin? for me to buy
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, we haven’t tested our plugin with this third party plugin. So it’s difficult for us to let you know about the compatibility of both the plugins.
Thank you
Hi, Question before purchasing the plugin. Is it possible to set a rule in the date selection box. That the date of the current day cannot be selected. Also past dates. Flower trade and therefore it is not possible to deliver flowers on the same day, only the next. Thank You.
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately, there is not rule for date and time in the plugin. As we are using a JS date and time picker for the plugin.
Thank you
Hi, after installing your Plugin there’s a jQuery problem. We have blank pages and the following console error “Uncaught ReferenceError: jQuery is not defined”. Can you help me? Thanks, Kind Regards
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
Hi, thanks for your feedback. I have created the ticket. Thanks, Kind Regards
Hello,
Please contact the support team via support portal and they can take care of it for you.
Thank you
Hi, unfortunately I noticed a new error, please check my ticket #934565 in your support system. Looking forward to your lovely feedback!! Thank you, Kind Regards
Ok sure, will do that and update you via Support Portal
Hi, thank you very much for solving the problem. Kind Regards
You’re welcome !!
I see that you have not indicated that you have updated it to be compatible with WordPress 6.0+ – does this mean it is not supported past 5.8 any longer? I am getting an error on some fields I created when I first purchased the plugin.
Hello,
Thank you for choosing Extendons as your woocommerce provider.
Our plugin is compatible with the latest versions of wordpress and woocommerce, if you are facing any issue feel free to log a ticket at support.extendons.com and support member will take care of it for you.
Regards,
I got your support reply and I need to know how to update my version to the latest because I just installed it and it has a different name in the plugin list view. I will reply in my ticket.
Hello,
Yes please contact support via portal and they will guide you as per your request.
Thank you
When plugin enabled:
An active PHP session was detected
A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
The REST API encountered an error
The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages.
The REST API request failed due to an error. Error: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received (http_request_failed)
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
Hi this is a presale cuestion : do we can translate the labels of the custom fields for every language in WPML ?
Thanks by advance,
Regards,
Eric
Hello,
Thank you for touching base with us and showing interest in our plugin.
As the labels are generated run time and can be changed, So you can configure the fields as per your language separately, e.g. For English you can set the labels in English and For the other language you have to configure the fields again and edit the labels accordingly.
Thank you.
in the plugin setting page, the default field section, when i click edit on country field. the popup not working, it just show a back overlay popup box, without any content.
any thoughts on how to fix this?
and also, why the plugin allow me the select countries that is not allow in the selling countries?
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
your website is return Error 521 Ray ID: 735fec386a16df85 • 2022-08-05 13:36:37 UTC Web server is down
Hello,
Please check now support portal is working and log a ticket at the support portal.
Thank you
Hello, I need to rename the “address_2” field displayed on the individual user’s edit page. I created this code but it doesn’t work. How can I solve?
You can see the code here: https://codeshare.io/X8XlNl
In the field edit page, I added the field name “VAT number” but in the user edit page, I still see “Address line 2”.
Thank you
Hello,
Address 2 is the woocommerce default field. If you have created the custom fields with name VAT then it will be down there in the user edit section.
Thank you
Hi, thanks for the reply. The “VAT number” field is a WooCommerce default field, I changed the label of the “address line 2” field.
Now in the modification page of the single user, the label is “address line 2” instead I want to rename it to “VAT number”. How can I do?
Here you can see the default fields configuration: https://snipboard.io/CY3diH.jpgThank you
Hello,
Woocommerce not allowed to edit the labels of the default fields in the backend.
Thank you
Hi, will the data added via the custom fields be able to be managed as the WooCommerce default fields? so will the user be able to update them from their account? Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
The custom fields cannot be manged as woocommerce default fields. There is an option in the plugin to enable the woocommerce default fields.
User can be able to edit the custom fields in the My account section.
Thank you
Hello, maybe you want to check compatibility with php 8.1
on login customers takes fatal error:
extends-registration-fields-front.php on line 589
extends-registration-fields-front.php on line 593
Hello,
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
Good evening, How can I leave the above custom registration fields
Hello,
These are the default form fields. The Default fields you will enable with our plugin will come before the default username and password fields and the custom fields you can add with our plugin will come after the default username and password field.
Thank you
How do I change names I don’t know how please help me
Hello,
These are the woocommerce default fields and you have to edit the Woocommerce files to change the name or use the loco translate plugin to translate those strings in your desired language.
Thank you
But I want to change it drastically, meaning I want to delete the English words
But I want to completely remove the English words and put the Swedish words
But I want to completely remove the English words and put the Swedish words
Hello,
As I mentioned either you can edit the woocommerce files and add the hard coded strings or use the loco translate plugin to add the translation for those strings.
Thank you
When I download the extension and log in to the site, I get this error
Warning: Undefined array key 5 in /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/extendons-registration-fields/front/extends-registration-fields-front.php on line 589 Warning: Undefined array key 0 in /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/extendons-registration-fields/front/extends-registration-fields-front.php on line 593 Warning: Cannot modify header information – headers already sent by (output started at /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/extendons-registration-fields/front/extends-registration-fields-front.php:589) in /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/mailpoet/lib/Util/Cookies.php on line 35 Warning: Cannot modify header information – headers already sent by (output started at /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/extendons-registration-fields/front/extends-registration-fields-front.php:589) in /customers/2/6/2/affood.se/httpd.www/wp-includes/pluggable.php on line 1421 Warning: Cannot modify header information – headers already sent by (output started at /customers/2/6/2/affood.se/httpd.www/wp-content/plugins/extendons-registration-fields/front/extends-registration-fields-front.php:589) in /customers/2/6/2/affood.se/httpd.www/wp-includes/pluggable.php on line 1424
Hello,
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
Hello, I have 2 issues;
First, when I enter lots of options, it doesnt work well after option 14 as on the screenshot. https://snipboard.io/zslU9W.jpg
Second, there is no option to use conditions according to User Roles. I want to ask company info if user role is defined as Company for example and hide when Personal is selected.
Thanks
Hello,
Thank you for choosing Extendons as your woocommerce provider.
In the screenshot it is showing roles, Are you facing issue in roles creation.
Unfortunately, there is no conditional logic based on user roles in the plugin.
Thank you
It is not about user roles, I use select box and after 14 options it is not working.
https://snipboard.io/AGTruB.jpg https://snipboard.io/YVOhyr.jpgHello,
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this and log a ticket: https://support.extendons.com
regards,
The interface of the plugin is not similar to the instructional video and images and gifs in the plugin description!
Hello,
In the latest update drag and drop functionality has been removed from the plugin, and now you can see the sorting of fields in the plugin.
Yes the interface is also changed in the updated plugin.
Thank you
After installation, contrary to what is said in the plugin description, the plugin tabs appear in the WooCommerce configuration section and it is not possible to drag and drop the fields in the plugin !!! Explain the reason for this.
Hello,
In the latest update drag and drop functionality has been removed from the plugin, and now you can see the sorting of fields in the plugin.
Yes the interface is also changed in the updated plugin.
Thank you
