2203 comments found.
Hi, we have recently experienced this error on our page, whenever there are zero votes, or zero answers to a question:
Warning: Trying to access array offset on value of type null in /home3/telehea6/public_html/wp-content/plugins/sabai-discuss/assets/templates/questions_single_summary.html.php
How can we remove this please?
Hello,
Thank you for using Sabai Discuss.
We’re sorry but if you are looking for support, please use the account that you used to purchase the plugin, or contact support with a valid purchase code. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support
Hi we want another role which is not administrator to be able to manage questions and answers from back end. how is that possible? Best regards, hervé
Hi, thanks. we use indeed User role editor pro. but we don not see any capabilities of sabai in the list… so we cannot change that
Hi we still don”t have a solution here. can youn please tell us. We do not see the list of Sabai capabilities in role editing plugin. then how can we manage this?
we foudn it. thanks
Hi, how can I change the number of characters for .sabai-questions-body? My client have your plugin and shortcode is [sabai-discuss] but there is no option for this.
Hello,
Thank you for using Sabai Disucss.
Unfortunately, there is no such option with the shortcode available.
Why if you ask a question it is shown as a header? so if one disable breadcrumb and page title. The questions does not show above when you click on it. Only the answers is in view. Is there a way to have the questions listed on the page instead as a title or page name?. This plugin cannot be use because I do not use the breadcrumb and page title on my site.
Hello,
Thank you for using Sabai Disucss.
The question title is displayed as the page title, for example, https://demo.sabaidiscuss.com/questions/question/congratulations-you-have-successfully-installed-sabaidiscuss. If it is not displayed on your site, then that is an issue with your theme, so please check your theme settings first.
For further support with the plugin, please contact support, since this page is for pre-sales questions only.
Hello,
Thank you for your interest in Sabai Discuss.
That should not happen but you can simply remove all data from that database table if they are not cleared for some reason.
if wp_sabai_file_token tabales will be deleted, then plugin and previous q&a in website frontend work normally or they will gone? thanks
We did not say to delete the table. Please delete only the data inside the table. They’re cached data and used temporarily only so can be deleted safely.
to confirm functionality, in Q&A, replies to an earlier comment are posted under that specific earlier comment/reply, and similarly, any replies to that, are posted under it? so it creates a nested (threaded) discussion.
(the worst idea is if comments/replies are just blindly/stupidly posted in a flat list in date/time order
Hello,
Thank you for your interest in Sabai Discuss.
Answers are created below questions, and comments can be created below both questions and answers, just like how stackoverflow.com works.
Is this plugin up to date with todays standards?. Last update was june 28, 2021
Hello,
Thank you for your interest in Sabai Discuss.
Yes, it works fine with the current WordPress, and we do release updates whenever needed.
Why do we have to pay for services we don’t get I paid for support but no one answers my questions nor my comments??
Hello,
Thank you for using Sabai Discuss.
Your question was posted on Saturday. Our average response time is 2 business days so we appreciate your patience. Also if you are looking for support, please submit your support request. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support
Also we just checked and see that we have already replied to your support request 3 days ago.
can you please check your e-mail I send details & screenshots
Hello, is it possible to add private field or give question’s authors permission to set there own question privacy ???
2. is there any codes to customize the front-end look?
Hello,
Thank you for using Sabai Discuss.
> Hello, is it possible to add private field or give question’s authors permission to set there own question privacy ???
It is possible to set which user role(s) can view/edit custom fields. You will see the setting when you add/edit custom fields from Questions -> Fields -> Manage Form.
> 2. is there any codes to customize the front-end look?
Your question is very vague, what exactly are you looking for?
WPML supported?
Hello,
Thank you for your interest in Sabai Discuss.
It is possible to use it for translating, however the multi-lingual feature is not supported.
The layout is broken in Avada theme. https://www.atoz.ai/questions/
Hello,
Thank you for using Sabai Discuss.
We are not able to reproduce such an issue. If you are looking for support with the plugin, please contact support. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support
Demo not working – page down
Hello,
Thank you for your interest in Sabai Discuss.
You’re right, there was an issue with SSL certificate of the server and this has been fixed now.
I would like to ask what is the short code of only showing user question/answer ??
Hello,
Thank you for using Sabai Discuss.
You can use either the [sabai-discuss] or [sabai-discuss-questions] shortcode with the “user_id” parameter. Please see https://demo.sabaidiscuss.com/shortcodes
and how could the user profile be shown?
I used [sabai-discuss user_id], but it doesn’t work at all.
You will need to specify an ID, for example [sabai-discuss user_id="1"]
Is there a way to add content on the top of the page choose for display the Q&A with hook or something like that ? Trying to add content on the selected page but nothing is displayed. Thanks.
Hello,
Thank you for using Sabai Discuss.
Please first see the following FAQ and see if it helps. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/faqs/24908Hello, can we manage roles permission ? who can post answer and who can make question private or public ?
Hello,
Thank you for your interest in Sabai Discuss.
That is possible from the backend. There is a page for configuring permissions.
Is it possible that already existing “users” will have access to the forums to submit and such? Or is there a custom signup portal/user that they need?
Hello,
Thank you for your interest in Sabai Discuss.
> Is it possible that already existing “users” will have access to the forums to submit and such?
Yes, Sabai Discuss utilizes WordPress user accounts so any user (new or existing) will have access to forums as well as all features of the plugin.
I need Turkish language file, can you help? also how can i change “questions” part in permalink ”.com/questions..”
Hello,
Thank you for using Sabai Discuss.
Please see the following FAQ for creating language files. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/faqs/15557> also how can i change “questions” part in permalink ”.com/questions..”
You can simply edit your questions page, change the slug (the “questions” part), and then re-save the settings under Questions -> Pages.
It’s a pity that the author answers support requests only at will. 3 of my GDPR (DSGVO) requests he simply ignores for almost 3 weeks.
Note to all website operators in Germany/Europe: The plugin cannot/must not be used in this form without further ado, since unfortunately CSS files from Google servers are used – which, according to data protection, may only be done after consent by the visitor.
If you still want to use the plugin, you can correct this with the current plugin version (1.4.11) with the following PHP code:
<?php
//custom remove sabai style call
function dequeue_dequeue_plugin_style(){
wp_dequeue_style( 'jquery-ui' ); //Name of Style ID.
}
add_action( 'wp_enqueue_scripts', 'dequeue_dequeue_plugin_style', 999 );
?>
If the corresponding style sheets are not already included, they have to be included locally!
I actually like the idea and implementation of the plugin very much – but I find it a pity that the author doesn’t care about data protection despite corresponding hints about problems.
Hello,
Thank you for using Sabai Discuss.
For some reason we are not seeing any support requests from your account, have you submitted them from https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support/contact? Can you please try from https://codecanyon.net/user/onokazu or you can simply submit your request on this page.
As for the issue you mentioned about files being loaded from Google, Sabai Discuss does not load any CSS or JavaScript files from external websites. Also the jquery-ui library files you mentioned are included with WordPress so usually they are loaded from your server and not from Google. It they are being loaded from Google, then that is most likely a plugin on your site (not Sabai Discuss) hooking into the loading process and loading the files from Google. It could also be your theme so we recommend also looking into your theme.
Sorry, further looking into the code, Sabai Discuss does seem to load a single CSS file for jQuery UI. I was initially looking at Directories Pro, sorry about that.
Your code does let you stop it from loading the file from Google, for anyone that does not want it to be loaded externally. Thank you for sharing the information!
Of course I made all support requests through the official way via themeforest.com (https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support)!
To use Sabai Discuss, you must install the Sabai plugin as well. This plugin loads CSS style sheets/JS from googleapis.com. I have picked out the corresponding files for you here:
\sabai\lib\Sabai\Helper\LoadJquery.php:
public function help(Sabai $application)
{
$application->LoadJs('//ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js', 'jquery', null, false);
}
\sabai\Helper\LoadJqueryUi.php:
public function help(Sabai $application, array $components = null, $loadCss = false)
{
if (!$this->_loaded) {
$application->LoadJs('//ajax.googleapis.com/ajax/libs/jqueryui/1.11.0/jquery-ui.min.js', 'jquery-ui', 'jquery', false);
$this->_loaded = true;
}
if ($loadCss && $this->_loadedCss) {
$application->LoadCss('//ajax.googleapis.com/ajax/libs/jqueryui/1.11.0/themes/ui-lightness/jquery-ui.min.css', 'jquery-ui', null, false);
$this->_loadedCss = true;
}
}
Demonstrably, Sabai (Discuss) thus uses files from Google servers, which, as explained at the beginning, is not compliant with the GDPR!
Yes, as you can see in my second reply, your were correct and the code works for people who does not want to load the CSS file from Google.
Those code in \sabai\lib\Sabai\Helper\LoadJquery.php are actually never used in the WordPress version of Sabai Discuss. The code used to load the CSS file from Google can be found in wp-content/plugins/sabai/lib/Sabai/Platform/WordPress.php
wp_enqueue_style('jquery-ui', apply_filters('sabai_jquery_ui_theme_url', '//ajax.googleapis.com/ajax/libs/jqueryui/' . $GLOBALS['wp_scripts']->registered['jquery-ui-core']->ver . '/themes/ui-lightness/jquery-ui.min.css'));
Hadn’t seen your second respond as I was busy typing mine 
You should make this an optional function, regarding GDPR issues. This way, there’s probably a lot of customers of yours out there, that violate GDPR without even knowing.
Right, we will see if we can add an option for that in the later version, thank you for sharing the info and your suggestion!
dempo not working ???
Hello,
Thank you for your interest in Sabai Discuss.
Sorry about that, it is back online now. https://demo.sabaidiscuss.com/
hi … it is possible to see a demo thanks
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