onokazu

onokazu supports this item

Supported

1936 comments found.

Regarding the ongoing question its seems about post types ore in reference to them If “post types” is still not possible has anyone figured a way to trigger automatically a social media connection/posting when a question is asked?

Hello,

As with Sabai Directory, this requires custom developed code that listens to the event when questions/answers are created and then send notifications to social media sites.

We would like to use this plugin on products page. Can we separate QA per product? or does it just create a common Q & A Section across the site.

Hello,

It just creates a site-wide Q&A section. However we do plan to release a plugin that does have the feature you mentioned.

Hello, I moved over to LiteSpeed server, way much better that Apache, but the downside your plugin(only one) that does not work, and all around that I ask they say ASK THR AUTHOR….This is the error I get!!!

Warning: require(Sabai/Platform/WordPress.php): failed to open stream: No such file or directory in /home/xxxxx/public_html/wp-content/plugins/sabai/sabai.php on line 23

Warning: require(Sabai/Platform/WordPress.php): failed to open stream: No such file or directory in /home/xxxxx/public_html/wp-content/plugins/sabai/sabai.php on line 23

Fatal error: require(): Failed opening required ‘Sabai/Platform/WordPress.php’ (include_path=’.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/xxxxx/php’) in /home/xxxxx/public_html/wp-content/plugins/sabai/sabai.php on line 23
Please is there anyway to help? If I need I will renew the support…or else this plugin is bye…bye

Hello,

We’ve seen you have posted a similar issue with the set_include_path() function disabled on your server. Has the issue been resolved? It seems like the function is not called or not working properly on your server causing the issue.

Also we will appreciated if you refrain from posting the same question on multiple forums.

The tech support @ litespeed where courteous to provide a fix for cpanel/litespeed that fixed the problem. Just so you or or customers have the same issue, it has to do with deprecated Magix pear in Apache 4.

Great, thank you for the info!

Hello,

Is there a way to enable the statistics from jetpack? I only see the visits to /questions page but no individual statistics for each question.

Regards

Hello,

Sorry but unfortunately that is not possible.

GDPR Compliance

You may be aware that the GDPR (General Data Protection Regulation) will be in force in a few days time and relates to every company or plugin software that that collects data from individuals that live in the european union. This data may be in the form of cookies etc.

All site owners now need to be sure which wordpress plugins collect data and which do not and which may share collected data to third-party servers.

Does your plugin collect user data in any shape or form to enable functionality? If so, we need to know what cookies are deposited onto users computers and what data is collected including what happens to the collected data?

Is the data sent or shared with another server or is it stored locally within the database files and how long is the data stored?

I would be really grateful, if you could answer these questions so users can be sure, your plugin is compliant with the GDPR Law. Thank you very much in advance!

Have a great day.

Hello,

None of user data collected by the plugin is shared with any 3rd party.

It is getting late, but we do plan to release an update which lets you add privacy consent checkbox to custom login form (if you have it enabled) and also let you in behalf of users export/erase personal data stored in the database by the plugin.

Just to let you know that the features that we mentioned in the previous post have been implemented with version 1.4.0.

I need to test a RTL arabic support demo, is it available ??

Hello,

Unfortunately we do not have a demo for RTL however we do have many RTL users using our plugin.

kokosan

kokosan Purchased

Hi, I think it’s a bug. Pls check.

1) I’ve increased the row in body of the text editor but it changes only in back-end not front end 2) In the hook for myCred, there’s only point award when answer is accepted but no when answer is unaccepted

kokosan

kokosan Purchased

3) Your mobile responsive is so bad. Could you pls fix it?

kokosan

kokosan Purchased

This comment is currently being reviewed.

Hello,

> 1) I’ve increased the row in body of the text editor but it changes only in back-end not front end

We were not able to reproduce the issue with both questions and answers. For example we have changed the number of rows to 20 on our demo site. https://demo.sabaidiscuss.com/questions/ask

> 2) In the hook for myCred, there’s only point award when answer is accepted but no when answer is unaccepted

You’re right, and we will see if we can add that to the later version of the plugin.

> 3) Your mobile responsive is so bad. Could you pls fix it?

Can you tell us in more detail about the issue?

Installation failed – no valid plug-in found. Please help! My wordpress is up-to-date and I have numerous other plug-ins that installed fine.

Hello,

Thank you for the purchase of the plugin.

Please first unzip the package that you downloaded from codecanyon.net. Then you should see 2 zip files and a documentation folder. Those zip files are the ones you need to upload. For more details on installation open index.html inside the documentation folder with your browser and see the instructions there.

Hi,

both my single category as well as my single tag pages do not display any questions. They only display the category / tag description but nothing else at all (even though there are questions in that category and also the category index page recognizes that by indicating the right number of questions).

What can I do?

Hi Kazu, I have re-saved the page settings as per your mail instructions. Also tried switching the settings to “parent page”, tried the “Create new page” option etc. – nothing changes. I still see the description of the category. That is currently pulled from the settings. But it does not list any questions.

This is really important feature for us. Can you please support in getting this solved?

Can you contact support with the URL to your page and admin access so that we can take a closer look? https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support

[solved] Sabai question root (”/questions”) can be changed but must always be directly under root. For me it was ”/somepage/questions”. As soon as I changed it back to ”/questions” it worked again. I guess this is a bug and not a feature?

dear sir, the ip address for the question’s author not appear after the last updates.

Hello,

Guest author IP addresses are no longer stored. We have removed the feature for some technical reasons to comply with GDPR.

Hi, My client is blind and uses Jetpack Markdown in order to format posts. This means this is italics Displays the words “this is italics” using the equivalent of CTRL + I or this is italics
  • This is BOLD** shows that text using CTRL + B or the strong code. What I want to know is does your product work with the Jetpack Markdown editor?

Hello,

Unfortunately that is not possible with the plugin.

Is there any method available to migrate Sabai Discuss data to BBPress?

Hello,

Unfortunately no, but Sabai Discuss does have the export feature for questions and answers.

Hi, the search-form plugin does not consider my addon parameter.

[sabai-discuss-search-form addon=Coachings] —> Autocomplete: Shows results from all directories (default and addon “Coachings”) —> Search results: Shows results only from default directy

I can “workaround” the search results by using a page parameter. But that does not solve the autocomplete. I need the autocomplete to search in the addon directory only.

Can you please help? Thanks!

Hello,

Please try using the “addons” parameter which should fix the issue. [sabai-discuss-search-form addon="Coachings" addons="Coachings"]

https://demo.sabaidiscuss.com/shortcodes
Sparchef

Sparchef Purchased

atal error: Uncaught SabaiFramework_DB_QueryException: Table ‘d01aef7a.23aCewfwef_sabai_entity_field_voting_flag’ doesn’t exist SQL: SELECT entity.post_entity_bundle_name, COUNT(DI

what can i do? could it be, that the prefix is to long? i changed to an example for this question

Sparchef

Sparchef Purchased

?

Sparchef

Sparchef Purchased

DB Prefix was to long

Hello,

Great, thank you for the update on the issue.

symetryk

symetryk Purchased

Hi, I have installed and activated Sabai, then when activating Sabai Discuss I get this error, making wp-admin unusable (have to delete/rename the sabai plugins in FTP to fix this):

Catchable fatal error: Argument 3 passed to Sabai_Addon_Entity_FieldStorage_SqlQuery::__construct() must be of the type array, boolean given, called in /wp-content/plugins/sabai/lib/Sabai/Addon/Entity/FieldStorage/Sql.php on line 215 and defined in /wp-content/plugins/sabai/lib/Sabai/Addon/Entity/FieldStorage/SqlQuery.php on line 7

Have to get this working urgently, please help!

symetryk

symetryk Purchased

It happens after clicking on “Activate” for the “Sabai Discuss” plugin.

The error shows on the page it redirects to (/wp-admin/plugins.php?plugin_status=all&paged=1&s).

Then it shows on any page inside wp-admin, making it unusable.

Any updates?

Can you also make sure that your server meets all the requirements here: https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/faqs/20011

We recommend re-installing the plugin, and if the issue persists please contact support and we may be able to do the installation for you. https://codecanyon.net/item/sabai-discuss-plugin-for-wordpress/3455723/support

Sparchef

Sparchef Purchased

Translation dont work:

.sabai-form-field-description

“Tags are words and phrases that you assign to questions to help keep the site well organized. Maximum of 5 tags may be assigned to each question.”

I edit this with POedit, but dont work. All others works fine.

Sparchef

Sparchef Purchased

https://picload.org/view/dopipior/plugin.jpg.html How i can translate the Text, Category and Tags? With Poedit dont work.

Thank you!

Sparchef

Sparchef Purchased

Found it. Click Questions -> Fields. .PO File dont work, only this way.

Hello,

You’re right, those are translated only if you had your language files ready before plugin activation.

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