1483 comments found.
Good day We have been seeing an increase in clients using emojis in their messages on the vouchers. Will the plugin be supporting that ?
Unfortunately, at the moment our current version of plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/We are looking forward to provide our best support & quality solution for your need.
Thank you. WPWeb support team
Embedding the following code does not allow a partial exchange and generates the following error (Voucher code is invalid, was used on April 5, 2022 6:08 AM) the error is activated after it is partially redeemed once How can I deactivate the field without being affected by the verification of the gift voucher?
<?php
/**- Remove buyer information during check voucher code. */ function wpv_beng_remove_buyer_info ( $buyer_info, $order_id, $voucode ) { }
return;add_filter ( ‘woo_vou_check_vou_buyerinfo_fields’, ‘wpv_beng_remove_buyer_info’, 10, 3 );
I am trying to make a ticket but it generates an error
I can see your support is expired. Please renew the support and submit a support ticket.
in my store out of 10 items i sell 2 items i do not want the voucher value to be shown in the PDF voucher that the receiver gets …like a dinner buffet ticket per person (which they do not need to know price purchased), other 8 items vouchers should show price in the voucher PDF/email as the receiver will redeem it for the face value… does your plugin support this situation ?? product wise control of the voucher price display.. ?
In this case you can create a 2 voucher templates. one of them will have shortcode for voucher value and another will not have. so, you can assign voucher templates accordingly and it will display/not display the voucher value accordingly.
Hi, I am using the app to attach by email a PDF membership card to our guests when purchasing their membership.
1) Feature “Auto Enable Coupon Code Generation” works well, however I am looking for the way to get the “recipient name” field instead of the billing first name showing up in the {codes} automatically generated. How can I tweak that?
2) I have seen it’s possible to “Enable PDF Password Protection” at the opening of the PDF, but could be it possible to ask the password only when people edit the PDF file?
Thanks
1. Please check this FAQ: https://docs.wpwebelite.com/faq/woocommerce-pdf-vouchers/#How_to_Change_format_pattern_of_unique_generated_voucher_codes
2. It will already ask for the password only. Password pattern you can set as per you need. can you please elaborate more when you mentioning people edit the PDF file?
Hi, 1) I have seen that FAQ but not able to know whats is the right variable to target the “recipient name” field? 2) I would like the customers receiving the attached PDF do not have the ability to edit the PDF (by protecting the PDF with a password when trying to make updates in Acrobat).
1. Please submit a support ticket for that and our technical team will help you out.
2. PDF will be non editable by default.
Hi, I have created a support ticket for the variable to pull in the code. About the PDF, they are editable by default, I am able to change the texts without any issues in Acrobat. I am opening a new ticket especially for that topic.
Acrobat is used to edit the PDF so if you open PDF in acrobat, you will be able to edit. We have replied to your support ticket also.
please use support portal to discuss such things.
Could you send to me the both Tickets IDs please? I am not able to retrieve them.
We did revert to your email with ticket ID
Urgent help needed, Plugin is neither sending PDF vouchers nor providing download links for the customer. Ticket in your support system with the number 902974 is created. Thank you for your effort.
We did respond to your ticket. Apologies for the delay due to weekend.
Hey team, is it possible to use 2 different backgrounds in one generated PDF? The actual case: If you need more space than 1 page offers, a second page gets generated. What I want is to have different backgrounds for each generated page.
It can be possible by custom work. You can drop us an email on support@wpwebelite.com if you are interested in custom work.
How can I add TWO OR MORE custom pdf size instead of predefined sizes: A0, A1, A2, A3, A4, A5, A6, A7, A8 ? I saw your code snipet and it works for one custom size, but how i can add morgen custom PDF sizes?
Thanks for your great support!
We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/ We are looking forward to provide our best support & quality solution for your need.Thank you.
Hi, is possible that when a vendor redeems a voucher, the order status could change automatically, for example from proecessing to completed? I know this requires customization. But if possible could you send me a quote. Thanks!
Please drop us an email on support@wpwebelite.com
Hello,
did the plugin code changed? I am using this code to change voucher code pattern but it doesn’t work (all vouchers are unlimited):
/* PDF voucher change code pattern */
function woo_vou_unlimited_code_pattern_modification( $voucodes_args = array() ) {
if( $voucodes_args['buyername'] ) {// if you want to remove buyername from pattern
unset( $voucodes_args['buyername'] );
}
$voucodes_args['pattern'] = 'LostE';
return $voucodes_args;
}
Nope, the code is not changed. Where you have added this code?
In child theme functions.php file. I use Avada theme.
Your code is missing filters. Is this code working earlier?
It was working on other websites. Can you give a demo snippet?
Hello Dear, If there is one voucher for five tickets How to cancel one ticket from the voucher. Thank you
From check voucher code page you can redeem that code manually and delete from the woocommerce coupon list.
Hello. We are looking for a solution for vouchers/coupons that will also allow us to generate and manage vouchers from the wordpress administration. We are looking for following management features:
- 1.) bulk generating vouchers and corresponding coupons with defined starting value- 2.) assigning each voucher to a vendor account, se vendor can see/manage it- 3.) adjusting value of each voucher/coupon individually (vendor can increase value of the voucher/coupon after it was generated, and also after it was used by the customer)- 4.) NICE TO HAVE - assigning credit to a vendor (by the super-admin of the wordpress site), so vendor can use the credit to adjust values of voucher he/she manage... credit should be decrease when vendor increase value of any voucher and vice-verseAre such features (or at least some of them) supported by your plugin?
Thanks for an answer!
1. The coupons will generate once customer purchase it by placing an oder.
2. You need to assign vendor to the product and if it sold, that generated coupon will get assigned to that vendor.
3. After generating coupon, you cannot change it’s value.
4. It will require custom work.
You can contact us on support@wpwebelite.com if you are interested in custom work.
Thanks for an answer. I have some other, related questions for the points:
1-2. And what about using with your other plugin: https://codecanyon.net/item/woocommerce-pdf-vouchers-import-voucher-codes-addon/30676348 ... will I be able to import multiple vouchers and assigne them to specific vendor?
3. Is changing current value possible programatically – i.e. by calling PHP function that your plugin provide? I also notices your other plugin: https://codecanyon.net/item/woocommerce-pdf-vouchers-reverse-redemption-addon/24195508 ... but that one probably only allow to reset value of voucher to its original value right?
Thanks for the answers!
1-2. Yes, but in the backend there will always be one voucher product created while importing codes so, whatever vendor you assigning to that product, it will allocate that vendor to the voucher code. I hope you got my point.
3. yes, by doing custom work we can give you a way to change the voucher value. regarding reverse redemption, it will allow to undo the redemption you did.
I think that, naively, to answer the user “jandes” request you have created a big problem to many other users by upsetting the way in which the plugin manages the coupon delivery.
this update is creating huge problems for my clients’ sites
at this point I think that to satisfy everyone, the delivery methods should be 3: 1 ° Send the voucher via E-mail to the recipient, 2 ° Download and personally deliver to the recipient, 3 ° Receive an offline physical copy of the voucher.
but I think that changing a delivery method for the request of a single user and upsetting all sites of others who already use the plugin is a serious mistake
I have checked the screenshots and it’s the default flow of offline deliver. If someone is ordering voucher, they will not see any downloadable information in the email. Product name already available in the order information table of the email and expiry date is also a confidential part of voucher information and they can found it only in the voucher.
Regarding the 3 delivery method suggestion, I would like you to submit your suggestion here. https://ideas.wpwebelite.com/
I recommend that you review everything carefully and you will understand the problem. To satisfy the request made by “jandes”, it was enough to add a checkbox to the settings to activate or not the download link. For now to fix the problem we have reverted to version 4.3.9 where everything worked fine.
Apologies, but it was a bug that we have fixed as when we are stating offline delivery, that means disable all voucher related things from customer and deliver it offline only.
Hello, in some weeks I’m gonna change my website on a new woocommerce installation but I want to keep all the datas of the vouchers that are already sold and reinstall them on my new installation after I will delete my actual website. How can I do this please ? Thanks for your answer. Theo
So that means I have to pay $129 just to export and import my gift certificates once? Really?
See, if you are migrating database as well, it’s not needed to use any other plugin but if you are not migrating database and only want to migrate the voucher data with order data you can use the plugin I shared as we have added a compatibility with this plugin.
Hi, is there an option to make this apply as store credit intead of a coupon?
Unfortunately during a sale and we dont want to use special sale vouchers with other store vouchers (ie, add extra percentage on top of the sale), we therefore enable the tick box Individual use only on those sale coupons.
However this seems to invalidate the gift card vouchers being used and they are unable to use the gift card vouchers to pay for the sale items. Thanks
The plugin do not have this option. However, we can help you as a custom work to develop this feature. You can drop us an email on support@wpwebelite.com if you are interested in the custom work.
In bulk generating coupon codes, could it automatically set the coupon’s Discount type to “Fixed product discount” for all generated coupons?
Apologies, our generated codes will have a fixed type: fixed cart discount. If you want any change in this, we can help you as a custom work. You can drop us an email on support@wpwebelite.com if you are interested in the custom work.
Hello, thanks for the helpful plugin!
I don’t understand the OFFLINE delivery method I urgently need the following function:
The customer should not be able to download a voucher! However, a QR code PDF voucher should be generated during the purchase. Where can I find it and download it myself?
Thank you very much, Jan
Can you please elaborate more? do you want something that if someone is purchasing the voucher, they will not receive voucher via email or from my account page. As an admin you will download it from backend and send to them?
Thanks for the fast reply!
It s important, that the shop owner can easy download the “offline” qr code voucher, but where is it possible? ideal would be a automatic email after purchase to the shop owner with the download option. BUT: The customer should not receive a email with download option, or have a download option on the thank you page.
my problem actual is, if i choose “download product” in the product options, what i have to do(?), everywhere is the option to download the voucher for the customer. that should be only for the shop owner…
Thanks, Jan
yes, as you described is correct: if someone is purchasing the voucher, they will not receive voucher via email or from my account page. As an admin you will download it from backend and send to them as a print out letter. ideal would be only a email with the voucher for the shop owner…
You will not need to modify any settings. You just need to enable the delivery method to be offline. Here you can set the offline delivery charges as well.
https://docs.wpwebelite.com/woocommerce-pdf-vouchers/pdf-vouchers-setup-docs/#Gift_Voucher_SettingsAlso, to download the voucher as an admin, you need to go inside the order and you will be able to download the voucher.
Thanks. Ok, I have understood that so far.
However, there is a problem: When I select “offline delivery”, woocommerce still sends the download link as an email and shows the download link on the thank you page. The reason is probably: To generate a PDF voucher I have to set “downloadable product” in the product settings? Is there a way to prevent only for this product that woocommerce sends the download link and displays it on the thank you page?
Thanks so much for your help 
We have checked the issue of offline delivery from product general settings. It’s exactly working like you want. We are working on it and will launch new version soon.
Sadly, no:
To generate a PDF coupon automatically after a purchase, it must be a DOWNLOADABLE product, right? But if I have a downloadable product, woocommerce AUTOMATICLY sends the download link as an email and shows the download link on the thankyou page. But this is exactly what I do NOT want when I set the delivery method to “offline”.
Therefore the following question: Is there a way that the QR Code PDF voucher is automatically generated after a purchase, BUT NO email with download link is sent by woocommerce? And the download link should also NOT be shown on the purchase confirmation page. That would be at least really an offline delivery method…
Do you understand what I mean? would be grateful if you give me a hint how this works. Thanks for your help. Jan
Translated with www.DeepL.com/Translator (free version)
Yes, it will work in that way. Please update the plugin to the latest version 4.3.10 and use offline delivery method.
Unfortunately it does not work!
When I select “offline delivery”, NO QR code voucher is generated automatically! Is this an error?
But a QR code voucher must be generated automatically in combination with “offline delivery”. The only important thing is that the automatically generated voucher is NOT sent to the BUYER or must NOT be displayed as a download for the BUYER.
It should be delivered offline by the SHOP OWNER!
The voucher should only be automatically sent as an email to the SHOP OWNER or only be available for download for the SHOP OWNER. To your info: The store owner wants to print the QR code voucher as a small QR code sticker and send it on a high quality photo card to the customer!
I understood that your plugin offers this. Is there an error here? For your Info: Im using variants products with different prices for one voucher product and i marked the variants products as downloadable product in combination with offline…
Would be grateful if you give me a hint how this works. Thanks for your help. Jan
It’s working perfectly. You might need correct configuration. Please drop us an email on support@wpwebelite.com and we will help you out with configuring one product.
Is it possible to edit the value of the gift voucher if someone uses part of the full value offline?
Can you please elaborate more on how you want to edit the value of the gift voucher?
I try it ...
1. Someone buys a $50 voucher in the online shop
2. He uses $25 of the coupon at the store (offline, not online shop)
3. Now i need to change the value from $50 to $25 in your plugin
4. The remaining $25 can now be used in the online shop
Understood. You will not need to change any value manually. Our online and offline redemptions are 2 way sync. so, if someone partially use 25 USD at offline store then it will automatically debit that value and rest 25 they can use for next purchase either online or offline. for online redemption every shop vendor will have a page where they can enter the voucher code and enter the value they want to redeem and for online redemption they can use our voucher code as a woocommerce coupons.
Pre-Sales Question: Can I have 100 different vendors? We are a market place website so we deal with many different vendors. Can each vendor redeem their vouchers?
Yes, that’s possible with our plugin.
pre-sales question. Is it possible that the vendor have only access in the website to redeem the voucher? The vendors will not be staff from our website, vendor will be other companies. I understand from your documentation, that in order to redeem the voucher you need to access wordpress. Can I create a member access only to redeem voucher to vendors ? Thanks
Yes, it would be possible.
Hey team,
My question is regarding WooCommerce PDF Vouchers – Ultimate Builder Pro Add-on. Icant find this addon. How to get it? I use your Plugin on different sites. Would be great to get this Pro-Builder. You do not explain how to get it in the docs :/
We have not launched the addon yet. We are still working on it and will be launching it soon.
That sounds perfekt – cant wait for it! Thank you very much for your effort! <3
You are welcome.
One small question: do you know when you will release the plugin?
We will be launching in this month hopefully.
Alright – perfect! Thank you very much! =)
You are welcome.
