1382 comments found.
If a client place an order with 100 vouchers. Is there a way to download ALL the vouchers at once? Currently you have to go to each download link and do one by one. This will be very helpful with bulk vouchers for cooperate clients.
Hello
Unfortunately, at the moment our current version of plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/ We are looking forward to provide our best support & quality solution for your need. Thank you.Hi there, Can this plugin be used to provide a gift voucher for a product rather than a monetary amount? I sell a product that fluctuates in price depending on the currency/exchange rate so setting a monetary value on a voucher doesn’t always work.
Thanks
Understood, the default plugin provides a feature of fixed cart discount. If you want percentage based discount we can help you out in a form of custom work. You can drop us an email on pre-sale@wpwebelite.com if you are interested for custom work.
Hello, I would like to automatically send a discount for a future purchase when you buy x on my website. Is this possible with your plugin?
Hello
Unfortunately, at the moment our current version of plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/ We are looking forward to provide our best support & quality solution for your need.Thank you.
Hi Wpweb, does this plugin will help me to run a sweepstake or lottery game?
Please elaborate more on your requirements and also, how you want this plugin to work in your system so, we can let you know accordingly.
Thank you for your response… I want to have a very easy-to-do website where I can sell tickets (in this case vouchers) and pick a winner by entering all the ticket numbers in a pick-a-random winner page like: https://commentpicker.com/random-name-picker.php#random-picker but instead using a name use a number given by your WooCommerce PDF Vouchers – Ultimate Gift Cards WordPress plugin. I guess all the numbers on the vouchers are unique and can not be repeated. Will this work?
Yes, it will work but I guess there would be customization in the plugin needed to make it exact fit on your requirements. You can contact us on pre-sale@wpwebelite.com if customization needed so, we can discuss the requirements and customization needed to provide an estimation.
Awesome, thanks!
You are welcome.
When using Dokan Pro, customers “voucher code” is displayed on the order details of seller dashboard. See here: https://ibb.co/xJ2xN3T
1. we have the “Check this box if you want unredeemed codes to be partially hidden from vendors.” enabled. Still shows all code(s) on order details. 2. We also tried disabling “Auto Integrate Dokan Multi Vendor vendor’s access” option, but doesn’t help, still shows the code(s) on order details.
It is a serious risk to have the sensitive voucher code data available on the seller dashboard. It may cause a wide range problems.
Please take a look into it and provide an urgent solution.
Please drop us an email on pre-sale@wpwebelite.com
Email sent
Great! Thanks.
Hello I installed a wordpress 6, a woocommerce 8 and your last update of the g-plugin and the fields of the Gift Voucher name recipient do not appear on the site. ( I tested several themes) Thank you for your help
We have tested the same at our end with the latest version of WordPress and WooCommerce and all works perfectly so, there is no issue in the plugin. Seems like you are having site specific issue. Please submit a support ticket and our team will help you out.
thank you for your response, but I did a completely new installation with a basic theme and product without success. maybe it’s an option setting that I didn’t see because it worked with an old version but not with the latest one and as I want to buy a bundle for my new site I wanted to be able to check beforehand because I didn’t have no more valid support
At product level setting you need to select PDF Voucher option in that you need to go Gift Voucher tab and you can Recipient field there if it is selected it will be visible on that product on the frontend.
This is exactly what I do but the fields do not appear on the frontend. Whereas in an earlier version it worked well.
As mentioned earlier we have tested the same at our end with the latest version of WordPress and WooCommerce and all works perfectly so, there is no issue in the plugin. Seems like you are having site specific issue. Please submit a support ticket and our team will help you out.
Good morning, my license is being used by another site, I don’t know who is using it, can you unlock the license which is mine. So can I use it on my site? Thank you
Please drop us an email on pre-sale@wpwebelite.com with all necessary screenshots.
I try to activate the plugin right now, but after i type in the license code and email and press send, the loading cycle appears and nothing happens. Any Problems with youre server or what could be the problem?
Yes, some issue at server side. It will be up soon. Sorry for inconvenience.
Get it right at last…. If I have the option “Preview Voucher Template without downloading” turned off in the plugin settings, why does this code below appear on the frontend? Remove it because it loads unnecessarily.
PreviewThe setting you are using is for backend preview only. If you want to disable frontend preview disable this setting: Enable Voucher Preview
Such a function would be useful: - if an order is deleted the voucher is deleted - possibility to select and delete multiple vouchers at the same time.
Hello
Unfortunately, at the moment our current version of plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/We are looking forward to provide our best support & quality solution for your need.
Thank you. WPWeb support team
I am trying to generate a vocher with Polish UTF-8 characters and unfortunately the PDF files generated this way do not have Polish characters. Does the plugin support this?
Missing, among others: ć, ź ą, ę. ń, etc.
Can you please try with enabling character support and see if that helps? also if you still face this same issue after enabling the setting please do get in touch with our technical support team by raising support ticket on our dedicated support portal and they will be able to help you through.
I opened a ticket 5 days ago and have not received a response. Ticket 748450. Please get back to me on this.
We have reverted to you, please do refer to our technical support portal.
I changed the domain for the installation. How to change it in the license?
You will have to deactivate the license on old domain and then activate it on new domain.
But how…?
Please drop us an email with your purchase code so, we can deactivate all active license and you can activate on the domain you want.
I emailed. Is it possible to have 1 license on the main domain and a subdomain (in the development version)? There used to be this possibility and it was great.
Yes that will work.
Hello. Is the following process possible: the customer orders the voucher in the shop, there is no payment method in the shop, the customer receives an invoice and pays. The voucher code should then be sent with the completed message. The order email should not contain a voucher code. Thanks. Peter
The plugin works based on the order status only so, if the order status goes to processing or completed, then the voucher code gets generated and sent to customer. So, you need to make sure that your website have a mechanism that order status managed according to it.
Ok. Can I do it in your plugin or can you help me when buyed?
The basic plugin functionality it self if managed with order status so only upon order status being moved to processing or completed the voucher code will be generated and shared with customer with order completion mail, while so surely you can do connect with our support team if you need any help upon this functionality. While as mentioned the invoice process to make the customer pay make sure your mechanism is already managing the order status sufficiently so there is no issue caused due to that.
Is the plugin compatible with Hide wp Ghost? Because when changing the path /wp-json/ e.g. to /api/ , wordpress does not find the functions “WooCommerce PDF Vouchers”.
Apologies, we have never tested our plugin with Hide wp Ghost
Good morning,
Is it possible to make the gift card based on the total contents of the basket and not product by product?
I would like the gift card to include everything I add to the cart.
Sincerely
So, you need something that apply discounts on cart total?
I need to add products to my basket then click on “offer” and the basket becomes a gift card with all the items purchased.
The feature you need require custom work. Drop us an email on pre-sale@wpwebelite.com if you are interested in custom work.
Ok mail sent
Hi, i want to use my license in a new domain. So i deactivated the plugin from the previous domain, but still cant use it in the new one. What else i have to do?
Please verify if you had any staging or test domains where you activated the license too but haven’t deactivated? as for license migration it simply works well with activating and deactivation, if you do still face the same issue please get in touch with our support team and they can take a look into the active domain and try to find the issue for you.
You can also get the URL where your license is active after trying to activate on your new domain, in the error it already shows the header location where license is active.
Yes, it shows where the licence is active but still cant use it. I even deleted the plugin from the previous domain.
Also, when your plugin is active the save button in woocommerce settings doesnt show. This happens only when your plugin is active.
Please do connect with our pre-sale team for the license migration while for other issue with activation please do raise support ticket on our dedicated support portal and our technical team can look into the issue on your domain.
Pre-sale email : pre-sale@wpwebelite.com
How do you pull a report that shows the available balance on partial redeemed vouchers?
When you have a voucher that is partially redeemed you can check it with check voucher code and you can find all the information about voucher from that page, even if you are admin you can check it under voucher codes tab by finding that voucher from list.
The check voucher code page will have all the information for available balance and used balance and each transaction record when the voucher was used.
When you draw a report of only the partial redeemed vouchers the remaining balance does not show anywhere. These field are important for accounting as it shows the future liabilities for the store.
Going into each voucher separately is not really feasible.
Do get in touch with our pre-sale team to discuss more in brief, email on : pre-sale@wpwebelite.com
Hey, Im trying to set up a package deal where I combined 3 products in one. How can I set up partial redeem for the products not the value od them? Thank you 
No matter you have the voucher product added in product bundle the generated voucher will still be acting as single product voucher so the settings from voucher product will be the one being applied, so for eg.
product package { pro1 : 20 $ pro2 : 22 $ voucher product pro3 : 24 $ }
Purchase for this product package will generate voucher from pro2 with the value from that product value only.
If you face any different behavior than this or this doesn’t work please get in touch with our technical support team on dedicated support portal and they will be happy to help.
Ok. Is there a way to add 3 products on one voucher? So that there are 3QR codes?
For PDF Voucher we have setting that allow you to have multiple vouchers generated within same PDF Voucher but that will be applicable according to same product purchase only, but for different product purchase that will create separate PDF Vouchers.
Is it compatible with Plugin: “Product Visibility by User Role for WooCommerce”?
Our plugin is strictly coded with WPCS so if any plugin or theme following the same standards that should be compatible with our plugin while for your plugin compatibility you can do refer to this documentation for our tested plugin compatibility list : https://docs.wpwebelite.com/woocommerce-pdf-vouchers/plugins-compatibility/
