1315 comments found.
Hi, i have this log related when order not proceed on my website. I think it’s related to your plugin , is it?
Here are the log : AH01071: Got error ‘PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.PHP message: The WC_Order_Item_Product::offsetSet function is deprecated since version 4.4.0.’, referer: https://flexigolf.ca/wp-admin/post.php?post=202847&action=edit
It’s coming from WooCommerce and not from our plugin.
DATE FORMAT How do I change the date format of the date picker? it does not use the same format as the WordPress settings.
EXPIRY DATE: If I set the expiry date to 6 months it does not set correct the expiry date. Example: buy voucher 18/01/2023 but expiry date is 16/07/2023 it is 2 days short of 6 months.
Please submit a support ticket and our team will help you out.
Thanks,
The exipry date issue is a bug, that you would need to look at.
Can you please open Ticket #363547 so that we can finish that issue?
You can reopen ticket by simply replying on the ticket you submitted.
This ticket is closed for comments. You can create a new ticket.
We did respond to you on email. Thanks.
Hi,
Question #1 :
Is it possible to deliver several PDF/Code for One payment if the client purchases several same product ?
For example, if in One Time, I purchase 5 coupon of $10 credit, will I receive 5 different PDF/Code ?
(I don’t want to force my user to do several same purchase.)
Question #2
Is it possible to connect your extension to Zapier or does it have an API/Webhook ?
I need to send the generated coupon, to an external app.
Do you see a way to do that automatically ?
1. It’s all about quantity. If in one order your customer is ordering 5 qty, they will receive 5 voucher codes in one purchase. There is also an option to print them all in one PDF.
2. It’s possible by doing custom code work.
PRE SALE / Is there a way to give access to check code in front end? Im sure it is possible through backend but would like to know if front end is also possible? Thanks
Yes, there is shortcode available for that. Please check the document: https://docs.wpwebelite.com/woocommerce-pdf-vouchers/pdf-vouchers-setup-docs/#Check_Voucher_Code
Thanks a lot
You are welcome. 
Hello! Plugin the best! How do I make sure that after the order is paid, the status becomes in processing, and not completed?
Order status managed by WooCommerce only and you can check order status in the backend for each order.
Hello, we want to increase our prices. The vouchers then have too small a value and can no longer be redeemed without additional payment. We would like the vouchers that have already been purchased to be adjusted in value so that they still work after the price increase. Is it somehow possible to adjust the values of the open voucher codes?
It will require a custom work. Please drop us an email on support@wpwebelite.com if you are interested in custom work.
Hello,
I still cant figure out how to work with fonts that support latin? I have installed “WooCommerce PDF Vouchers – Multi Language Characters Support” plugin mentioned here: https://docs.wpwebelite.com/woocommerce-pdf-vouchers/multi-language-characters-support/
I chose Time news roman, helvetica etc. it doesn’t help. All the website runs on Montserrat font, all good, but not in the voucher. Please advise.
P.S. support is expired so I can not open ticket and there is no option for bug ticket.
As mentioned in the document, Template will support TCPDF supported fonts. Can you please confirm that you have converted fonts to TCPDF supported fonts?
The default fonts not needed to be converted. You just need to enable this setting: https://docs.wpwebelite.com/wp-content/uploads/2021/01/character-support.png
It is enabled and it does nothing.
Please submit a support ticket and our team will help you out further.
How to submit ticket if support is expired?
Need to renew your support subscription.
Hi,
I figured I’d ask this here as others may be interested; I have your plugin setup and it seems to be working fine, but there is one thing I’d like to change, but don’t see how. That is the length of the code provided; “Brian-123456-123456-123456 ” is rather long and it contains my name. Is there anyway to shorten it, and is my name being there because I purchased the gift card, or is that grabbing a vendor name?
Thanks
Brian
Hello,
I own the bundle. The latest updated Version 4.3.14 is not in the bundle.
Please Advise.
Good Day
We do have a practice to launch bundle for major updates and when plugin have critical issues that needed to launch the bundle as well for bundle user. Last update was not having that critical things included. If you still need the latest version, you can drop us an email to support@wpwebelite.com with your purchase code.
Hi there, is it possible to only send one email to the admin with the voucher attached instead of both customer and recipient gift emails?
It will require custom code work to disable that. Please drop us an email on support@wpwebelite.com
Does this plugin have a setting where a copy of the voucher can be emailed back to the vendor also? We have it working sending it to the customer but there is an issue where the voucher always goes to their junk so we would also like a copy send to the seller so they can follow it up
yes, we have vendor sale notification where vendor will get notified with the sale has been made for their vouchers with the voucher copy.
Is it possible to have a voucher pdf with 2 pages ( each with own background)?
Plugin do not have this feature but we can help you in form of custom work to develop this feature. Drop us an email on support@wpwebelite.com if you are interested?
Is the plugin compatible with Product Add-ons Plugins?
Do you mean extra product option plugins?
Yes
Yes, it is but you will have to develop your own shortcodes for extra product options if you want to print them out on PDF vouchers.
1. Does it have a countdown timer? Example: Expires on 31 Dec 2022 – countdown timer on product page appears
2. Product must have these options:
- Buy for myself
- Send as a gift to a friend
Can you show me a link to a demo product that has this option? I can’t find it. You have example here
https://demo.wpwebelite.com/woocommerce-pdf-vouchers/product/gift-voucher-simple/
But it’s forcing you to send a gift to someone. I want to buy a voucher for myself and optionally ) send it as a gift
3. Can I send a voucher code as SMS too?
4. What information is displayed on the Check Voucher Code page after I insert the code?
https://demo.wpwebelite.com/woocommerce-pdf-vouchers/check-voucher-code/
Currently it says “Voucher code doesn’t exist” – needs fixing, I guess.
1. It will just display expiry date and do not have countdown timer available. 2. Plugin do not have combined option but you can create separate products for that. It’s possible to create gift products and buy for my self products. OR you can achieve the same by creating variable product. 3. Plugin do not have a feature to send by SMS. 4. It’s working perfectly. You need to enter valid voucher code. Do purchase one code and then redeem it.
In you documentation you state that it is compatible with Social Deals Engine WooCommerce Edition
https://docs.wpwebelite.com/woocommerce-pdf-vouchers/plugins-compatibility/#Social_Deals_Engine_WooCommerce_Edition
May I know when was the last time you tested the plugin compatibility? I’m interested in buying your plugin together with Social Engine but can’t find any demos nor on your website nor on theirs.
It’s been long time we have tested but we never received any complaints with this plugin regarding compatibility issue. If you are facing any issue, you can let us know and we will be happy to help you out.
Hi,
I am using your plugin for a while now, but i never noticed the pdf are deleted automatically daily. 
Is there a way to remove this setting ?
Thanks
Regards,
Apologies, from where it’s getting deleted? can you please elaborate more?
I have problem with polish language in pdf. They are not polish letters.
Did you try enable corrector support setting?
Whete is this option?
Please check once by enabling this setting.
https://tinyurl.com/mrjtews4Yes, the option is enabled. The problem still occurs. Instead of the amount: 100 zł, it is 100 z?
Please submit a support ticket and our team will help you out.
Can you make solution here?
Apologies, this is not a right place to ask for the support. You will have to create support ticket so, our team can help you out.
Is there a setting to add the QR code to the recipient’s email ? It is printed on the voucher but is there a way to add to the email content also?
Unfortunately, at the moment our current version of plugin doesn’t provide with this functionality. We would like you to submit your suggestion here.
URL: http://ideas.wpwebelite.com/
We are considering all the Ideas for future improvements & We shall keep progressing to implement them based on our availability, votes & technical feasibility of the suggested features. WPWeb will decide based on these facts that what will be implemented & when. We appreciate your valuable suggestions & would love to see it suggested on our forum.
In any case, If you have an urgency to implement the feature RIGHT NOW, then we would like you to visit our contact form to request for a custom quote. You can fill up the form here & ask for quotation to implement your feature.
http://wpwebelite.com/contact-developer/ We are looking forward to provide our best support & quality solution for your need. Thank you.Its possible make more custom pdf template? Im using oxygen builder. Maybe its possible integrate your plugin with oxygen? Or is possible make html template withour your simple builder?
It can be done by custom code work. You can drop us an email on support@wpwebelite.com if you are interested in custom work.
Hello, how can I send voucher download link to the customer in a separate email not in order confirmation email?
In this case, you will need to create separate custom email template. Require custom code development. You can drop us an email on support@wpwebelite.com if you are interested in custom work.
