243 comments found.
Email replied, Thanks!
Can I sell digital products? Some products require customer Game ID and Nickname. I can’t find this product field option 
Email replied, Thanks!
Please Add Turkey Payment Gateways iyzico + payu + paytr + ipara
update
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://geniusocean.net/support/
Problem with Avast antivirus when accessing “Website Demo”. JS:Agent-EIY [Trj]
There is no virus at all. We have tested it too. This will not happened in you website.
do u offer customization service for the referral system?
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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do you have cookie popup and policy ?
how to set product details for each site language?
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks! https://geniusocean.net/support/
Dear Author. 24 hours for your answer not working at all. See this. TKT94441414
Hello Sir, I can see that your ticket is already answered. Please check your support desk, Thanks!
hello sir i bought this item when i test locally i did not find in checkout page “Pay From Your Wallet” is this item old version? the version 5.1 i downloaded but the button is not exist why? i opened ticket #TKT65234949 but still on pending can you answer plz
Answered. Thanks!
Team, send you ticket please check
Everything replied. Thanks!
But still not working
can we close my issue…. can you fix your script?
i change it by myself
already replied your ticket.
Hello Sir, I Closed My Ticket #TKT84517974 . and I am placing another Ticket for another issue. But Its telling .You already have a ticket for this product.
Create ticket for another Department. We will fix this
I Created ticket for another Department. But also same problem
are you facing any issue now?
file not work please help
Please contact from support desk. Thanks
When are you going to solve my problem? t’s been a week since I put it down.Time is money if you can’t fix it refund me View Ticket : #TKT87522767
Your ticket has been replied. Thanks!
The problem reamain, you reply but did not fix problem.
you didn’t share problem details with server access that’s why our developer was not able to solve. Please always reply support desk ticket more clearly.
I WANT TO MAKE EBOOK STORE BUT I DON’T WNT USER TO BUY MONTHLY SUBSCRIPTION CAN THIS POSSIBLE WITH THIS ?
No Sir, But we can customize for additional price. Thanks!
How much does it cost for subscription system
Please contact us from support desk : https://geniusocean.net/support/
the website link doesn’t seem to be loading, it just shows a loading icon and doesn’t go any further
ok sir we will check. Thanks!
Hi, I like this software. But, I have one question about it. I need to make a closed system that allows only registered users to shop. Or better, hide products from unregistered users. Is there such a setting in this software, or does it require customization?
Please message us from GeniusOcean profile page for any kind of technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
https://codecanyon.net/user/geniusocean
I managed to solve most of the problems, but the language problem remained, which is very important Only the home page is translated I have been contacting you via e-mail since 4 days. You asked for information to enter the host, and I gave you everything and then disappeared. I hope to solve the problem and respond to the e-mails as necessary.
The problem is still the same language does not change on all pages I sent to you a few days ago and you reply after a long time that the problem has been resolved But unfortunately it is not resolved yet
Please message us from GeniusOcean profile page for any kind of technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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hello why pay from wallet not working i try to see if pay with wallet can buy product but not working
it doesn’t work in demo data.
Any plans of integrating wasabi or google drive kinda storage locations? Or i can use simply the “Upload by link” will be enough?
Hello Sir, we don’t have any plan to do that now.
Welcome Support doesn’t require
مرحب الدعم لا يوجب
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Hi im chamika and buy your ecommerce give error message “system Please activate your system. If you do not activate your system now, it will be inactive on 2021-12-05!!” I clicked active button then give message system active successfully and refresh view above message again
Please message us from GeniusOcean profile page for any kind of technical issue, Customization or service. So our developers can help you within 24 hours. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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Hello sir ,
How should track order page work.?
Where should i add shipping link or shipping number so custmer can see their location that where is product reached ??
You can do that from admin panel order list.
