562 comments found.
Hi There, I have just setup the Appointly – however despite having google maps API setup I am getting the following error “Google Maps Platform rejected your request. Invalid request. Invalid ‘q’ parameter.”
I have sent you an email.
Thanks
Hello
Replied to ticket.
Would be awesome if you guys should included more than one room for appointments.I just miss this!
And the best support and app for perfex ever!
Hello
Thank you appreciated.
You can contact us via Envato support section and provide us more details about this.
Regards
Hello, on the appointment overview page, I would like to change where says Attendees to something else like Cleaners for example.
What file should I go to modify this?
This is where I want to modify: https://idevalex.com/images/appointly-images/new/Lead.pngThank you!
Hello
In order to achieve this you can edit the translation files.
They are located in the modules/appointly/languages/[your language]/*_lang.php search for the string you wish to replace and save the file.
Hope this helps.
Regards
Hi will you have google calendar 2 way syncing? if your descr its only one way sync. Thanks
Hello
Sorry for the late reply, currently only one way sync.
Regards
appointments not working, they are not added to calendar. There is no option for Google Calendar inside your plugin. And button “login to oulook calendar” not working.
Hello
Please make sure that you configured google and outlook credentials correctly and insert them in the CRM.
If you need help please contact us via Envato support section we will help you.
Regards
I can’t find how to block a full day. for example, if we have a certain day in a month for meetings and we don’t take appointments, how can we block that day, When we block it in Google Calendar it only shows the start time! we have to add multiple appointments “for each hour” in the Calendar to block the whole day, is there anyway to do it from within appointly?
Hello
Sorry for the late reply.
Google sync is only one way sync, from CRM to Google Calendar.
Blocking specific days in a month can be achieved but this can be done directly in the code by a developer.
If you have more questions please contact us via Envato support section.
Regards
Hi, currently only admin can create video appointment as its added to calendar. That works fine for one person who can create appointment for googlemeet. How can other staff or employee can create appointment and able to add it to google calendar within CRM. This is important because is one person (Admin) is not available others employee can do the job from their account to create gooogle meetings.
I can create an appointment with different role when logged in but it does not get added to google calendar so I can not see video icon in the appointment created. BUT when creating an appointment with Admin role it does get added to google calendar and i can see the video icon. Please guide how to make it work with other account too.
Hello
Sorry for the late reply.
Please contact us via Envato support section we will guide you.
Regards
Hey, i did everything for Google API but when create a event keep, “Please Wait…”.
My events didn’t sync. How can i debug?
Hello
Sorry for the late reply.
Please run trough the documentation provided again. If it still doesen’t work for you we will help you.
Contact us via Envato support section.
Regards
Hi, i have sent an email for support, no body has got back to me and its been a few days now
Also there is no way i can see to specify which logo is used (dark or light) its using the wrong logo, its using Light logo on a light background, which doesnt make sense as the whole theme is light so why thats default or permanent setting i do not understand, can this issue be fixed ASAP and also can the issue i have already emailed about be answered please
Hello
Sorry for the delay, I was sick. Will start responding to tickets and you will get response ASAP.
Sorry for the late reply again.
Hope you understand.
Regards
Google Calendar API (One way Sync) Is it from the CRM to google calendar?
Hello
Yes from CRM to google calendar.
Regards
hello, there is a problem when I choose the date of the appointment. Date selection is not activated
Hello
Please try uninstalling the module and install the latest version again.
If this doesn’t fix the issue please contact us via Envato support we will take a look.
Regards
Is there any chance to implement an option to auto-fill this area: Appointment Location (optional)
It would be helpful if it could pull the client’s address we have already registered on Perfex
Thank you!
Hello
Sorry for the late reply
Technically yes but you will need to edit the files to achieve this.
Hope you understand
If you have any more questions please contact us via Envato support section.
Regards
Hello all right, I would like to know if I can collaborate with the translation of the module? If so, I can send the entire translated file for you to include in the next version, and if you want you can count on us to always translate it into Portuguese for you. OK? I am waiting for an answer.
let me know how I can send you the file that I have already translated and if possible try to include more variables that are missing a little for the module to be 100% configured with a language file.
Hello
Thank you for your interest and contribution.
Please contact me via email and send the translation.
Appreciated, thanks again.
Regards
Hi, i tried to update to latest version and now i got a blank page with the following mesaage:
Minimum required PHP version is 7.4. Consider upgrading to a newer PHP version. You are using 7.3.33, you should consult with your hosting provider to help you to change your PHP version to 7.4 or higher, after you upgrade the PHP version this message will disappear.
I run Php version 7.4 and also tried 8.0, still got the same error message. I also selected the 7.2 on cPanel but still is showing the same message that i use 7.3.33
Please any help?
Hello
This message comes from Perfex CRM the best is to contact the author to resolve this.
Regards
Sorry, that was a host related problem! Thanks!
Hello. How can I assign attendees by roles? I have several people that I have to assign to each appointment and I would like to do it by roles so I don’t have to be assigning each staff in each appointment.
Congratulations on your work.
Hello
Sorry currently you cant assign by roles only by employees.
Regards
When adding an appointment on the current date, the hours are disabled. Can you explain to us why? Thanks. (https://resoluty.digital/bau/disabled_time.png)
Hello
Check in the settings if you have the current hour enabled.
Please contact us via Envato support section if you have more questions.
Regards
Hello I have a question I bought the module, but when I put an appointment it puts on the first group of my Google calendar I have several calendar groups in my Google calendar how can I select the group, so they do not put the appointments on a group where there is nothing to see, because I have a private group a professional group on my Google calendar. And I wanted to put only the appointments of my CRM in my professional agenda and not my private, and it automatically puts in my private impossible to change it because if I change it sends an email of cancellation.
How I can do it to change the Google calendar group ?
Hello
This can be changed but will need some code modifications.
Please contact us via Envato support section.
Regards
Hello here is the answer to your emails we had said you can help me and now I get this message ??
Hello
Currently the module works with the default google calendar group. We may be able to study this point in the next updates.
In the meantime if you want you can find a developer to modify the files according to your needs.
I hope you understand.
Greetings Translated with www.DeepL.com/Translator (free version)
Hello
Please write back an email and explain what calendar you want as primary. No promises we will try to make it work.
Hope you understand.
Regards
Hello, I could not find a way to delete or manage the recurring bookings
How do I do that?
Even after deleting the booking one by one, it keeps sending the booking alerts
Thanks!
Hello
Sorry for the late reply, holidays.
This is strange and can happen from various of reasons, the best is to contact me via Envato support section and provide more details i will take look into it.
Regards
Hi, is possible to divide the appointment booking form to different section?
Hello
Could you please explain more what you mean by “divide” so we can give you a correct answer.
Regards
Thanks for reply. I mean for example section 1: select service / setioon 2: date / section 3: location, ... Like this example: https://preview.codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/full_screen_preview/7226091?_ga=2.117517258.256357486.1639994167-1846136887.1623398696
My issue is to allow user to booking an appointment in different step, so can I recive more information.
Is also possible to request login/register to allow reservetion. So the client create his account wehn is booking a section?
Hello
Sorry for the late reply.
Technically yes but you will need a developer for this and figure out the new logics behind this implementation.
Hope you understand.
Regards
Hello! When is the Request Appointment Feedback email sent ? I wish to send it a week after the appointment date. Is there a way to set this up ?
Hello
Yes, technically this is possible but you will need to edit the files per your needs.
If you have more questions please contact us via Envato support section.
Regards