292 comments found.
Hi there. When a site with the plugin is on ManageWP, it seems to pick up a new non-existent version (2.7.5 -> 6.5.9). I’m assuming it’s picking up a plugin of the same name by a different developer? I’m wondering if there’s a fix for this at all. Cheers.
Hi there,
Thanks for contacting us.
We had several tests on our end but there is no issue was found.
We are so sorry for the inconvenience.
Could you please reach out to our technical support via ninjateam.org/support?
Our dev would like to check further on that for you.
We look forward to hearing from you.
Best regards,
Mia
Thanks Mia, I’ve put in a ticket.
Thank you!
We check it out now.
Hello guys, I was wondering recently that there’s no validation before going to the next step, but I had the impression it was there, like 2 years ago? At least, the developer tools console says “Validation complete”. It would be awesome to have it from the beginning. Otherwise, you gave the suggestion to use filters in another comment. Can you provide a link for a tutorial or a list of which filters these are?
Hi there,
Thanks for contacting us.
The validation before going to the next step is still working properly on our end. Please give us the form link, so we can check it out for you.
Many thanks!
Mia
Hello Mia,
thanks for the reply. You can test it here: https://kh-36028.webhost01.keymachine.de/185-2/
The name and email fields are required but you still can proceed to the next step. I’m using version 2.5.5 but it still should wokr, right?
Thanks!
Hi there,
Thanks for your patience!
Please download the latest version and let us know if the issue persist.
Kind regards,
Alina
Hey Alina,
now it works. Awesome! Thanks a lot 
Hi there,
I’m glad to hear that!
Thank you so much for choosing our plugin.
If it’s possible, can you leave Contact Form Multi-step 7 review please?
https://codecanyon.net/downloadsYour review will motivate us to develop more plugins in the future and have awesome customers like you. Thank you in advance.
Kind regards,
Alina
Hi, is this plugin support for Conditional Fields?
eg: user a select a dropdown field is design for step 3, then the user able to skip step2.
Hi there,
Thanks for reaching out!
Unfortunately, this is not possible because you have to go through all the steps to be able submit.
kind regards,
Alina
Hey guys, is there any possibility to validate the inputs before going to the next step?
Hi there,
Thanks for reaching out!
Please let me check this with the dev and I will feed you back as soon as possible.
Kind regards,
Alina
would be awesome, thanks in advance. I tried to build something with jquery but it wont work well
Hi there,
Thanks for your patience. You can use filter to custom validate of inputs before click ’’Next’’ button. Hope that helps. If you have any questions, feel free to contact us.
Best regards,
Mia
Hello,
I’d like to know when the plugin will fully support PHP 8+.
Activating PHP 8.0 causes the multi step form to return an internal server error with admin-ajax.php and the action cf7mls_validate.
When I open the form and click the ‘next’ button to proceed, nothing happens.
Instead, an error occurs in the browser console:XHR POST [my domain]/wp-admin/admin-ajax.php?action=cf7mls_validation Error 500 Internal Server ErrorThe debug log reads:
PHP Fatal error: Uncaught TypeError: array_map(): Argument #1 ($callback) must be a valid callback, function "cf7mls_sanitize_posted_data" not found or invalid function name in [path-to-my-wp]/wp-content/plugins/contact-form-7-multi-step-pro/inc/frontend/validation.php:160
Is there a fix for this in order to be able to use PHP 8.0?
Thanks in advance!
Hi there,
Thanks for reaching out! Sorry that we have not seen the issue from our end. Could you please reach out to our developers? https://ninjateam.org/support/ We are waiting for you!
Best regards,
Mia
Hi, is there any way to keep recall “clean”? I would like to create custom url from input fields, but when I use recall function it wraps every recall field.
Hi there,
Thanks for reaching out! Please let me check it with dev unit and feed you back as soon as possible.
Best regards,
Mia
Thanks. I see that there is an input field with inserted value, but it’s hidden. You can also provide me with a snippet, that I can show it as it is (text=text, number=number)
Hi there,
Thanks for your patient! Could you please reach out to our developers? https://ninjateam.org/support/. We will help you check the issue quickly, may we will use Teamviewer to do this.
Best regards,
Mia
Could you specify what is the exact difference between free and pro version? thanks
Hi there,
Thanks for coming today!
If you use free version, you will see many features locked, which are available in PRO version only.
Kind regards,
Bruce
Hi, before purchase I need to know if it is possible to upload files in each step?
Hi there,
Thanks for coming today!
Yes, it is possible to do that.
Kind regards,
Bruce
Hi
Is it possible to use this plugin for sending user messages from contact page to the Dashboard and from dashboard the admin will be able to reply to the user at the email address he entered?
Thanks
Hi there,
Thanks for coming today!
Please note that it is not possible to do that, based on the working logic of the plugin.
You can learn more about how it works here:
https://ninjateam.org/contact-form-7-multi-step-pro-doc/ https://www.youtube.com/watch?v=kMrQUDXcJs8Kind regards,
Bruce
Hi! before buying I would like to know if Is it possible to add conditional logic to the steps? Thanks
Hi there,
Thanks for coming today!
This is the plugin which is compatible with ours: https://en-gb.wordpress.org/plugins/cf7-conditional-fields/Thank you.
Kind regards,
Bruce
Hi Bruce,
sorry my English!
Logical condition for the steps “not the fields”.
I look for the logic on step; if it is true then “> FORM2”, otherwise “> FORM3”! Does this plugin do this?
Hi there,
Oh! Unfortunately, that feature is not available 
Kind regards,
Bruce
HI, Is contact form 7 Multi Step Pro compatible with WPML? progress bar (Steps bar) does not appear in (Arabic) Version
Hello there,
Thanks for reaching out and I’m sorry that you’ve had to deal with an issue. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you check it.
Kind regards,
Kelly
Hi, I’d like to use an answer from a previous step as the default value for another field. Is there any way to do that with your plugin? Thanks. Nathalie
Hi there,
You can try to use the Recall field to show the value of the previous step like this https://screenrec.com/share/awC1bevDlE
Cheers, Rose
Hi Rose, I don’t want to show the value of the previous step, I want to use it as a default value (placeholder) for another field. Is this possible? Thanks
Hi there,
Please note that it’s not currently supported in our plugin but I will foward to our developer to make it possible.
Cheers,
Rose
Hi, does your plugin support making the fields before step 1 required? I was watching a YouTube tutorial and noticed that even if the fields are required it passes to next step. How can we do that?
Hi usamazafar282,
Thanks for writing to us here!
I am not sure which tutorial you had watched, but the normal working logic of this plugin is not to allow you pass to the next step until you fill all required fields.
Kind regards,
-Bruce
Hello, when I go to the next or previous step, the page goes up. Can I turn off this movement when going through the steps?
Hello there,
Yes, you can turn it off. Please see the setting here https://tppr.me/rdxPG
Hope it helps please.
Kelly
pre sales question is it possible to set progress bar on side vertically
Hello,
Sorry that’s not possible at the moment. Please let me know if there is anything I can ever help you with.
Kelly
Great plugin! How do we disable the multi-step at a given screen width resolution? We prefer to show the long form on telephones up to 767px width, for example. Please advise. Thank you!
Hello there,
Thanks for reaching out and I’m sorry that you’ve had to deal with an issue. In this case, please submit a private ticket with your form URL at https://ninja.ticksy.com/ and our support team will help you check it.
Kind regards,
Kelly
Hi there, Is there any domain/subdomain limit to use the plugin or is it entirely unlimited? Thanks!
Hi there,
Thanks for reaching out. Each license is for only one domain.
All the best,
Kelly
Is it possible to show the progress bar on mobile view instead of the standard “1/3”?
Hi there, Sorry we can not show the progress bar on mobile view.
Is this plugin compatible with WordPress 5.9.1 and elementor
Hi there,
Thanks for reaching out. Yes, it’s compatible.
All the best,
Kelly
Hey Kelly
The plugin is not working for me. Please help me fix me.
My ticket number is: TICKET # 3004908
I will give you an excellent feedback after you fix the problem with the plugin
Hello Kelly
I think I got it to work now. I will contact you if I have any other questions
thanks
Thank you so much. Please get back if you need any help.
Kelly
You are welcome and thank you
Hello, I open the contact form and exited without did any changes, the multi-step bar disappear in the front-end. If I reopen the contact form, I see in the tab “Progress Bar” that no options remain saved. How it’s possible? The strange thing is: if I change the options of this tab and save the contact form, on the front-end the bar multi-step is present but on the back-end, no options are saved and the tab “Progress Bar” doesn’t have any options saved and return like the attachment.
Thanks
Hi there,
Please make sure that you’re using our latest version then send your site login to our email ninjateam.wp@gmail.com, we will check for you.
Best regards,
Kelly
