NinjaTeam

NinjaTeam supports this item

Supported

49 comments found.

Hello, presale question. If someone enters the first step but leaves during the second step, does the data from the first step still records its info and sends to us?

Hi financedin, It’s what we doing, we will release this function in next update :)

Please let me know if you have any questions,
Tommy

Thank you, will buy next update :)

You can buy anytime you want, you can buy now and get update free forever :)

Presale question, does this multistep plugin handle large forms, ie 30+ questions with various field types so it could be a lot of data to send?

Hi Robineaster, yes it’s can handle large forms :)

Tommy

I want to purchase this plugin but I have a quick question first.

Is this plugin effective for me to create a video upload form?

For example, if a user begins filling out the forum and uploading the video, The video take 3 minutes to upload. However before the video completes uploading (for example on Minute 2) they navigate away from the page/form, will the upload continue in the back-end or will the upload break?

If the upload will break, is there a work-around to inform the user that if they navigate away from this page the upload will break?

Hi FrostForest, We don’t support that function at this time :)

Please let me know if you have any questions,
Tommy

presale question: can the steps move from right to left? right now it’s moving from bottom up.

For example, I want step 2 with 2 fields to slide in from the right side of the screen.

Thanks.

Hi sophiesophie, The plugin doesn’t support right to left effect just yet, but if you want it to be RTL, we can code just for you with a small extra fee. (Contact me at Skype: ninjateam.org)

Please let me know if you have any questions,
Tommy

Hi, does this plugin uses ajax to show the form on the same page

Hi Ozwds, correct. You can view demo at http://demo.ninjateam.org/contact-form-7-multi-step/

Please let me know if you have any questions,
Tommy

Hi, It doesn’t seem to be creating a multi step form for me. Just a one page form with the next and back buttons placed at the locations I have set for the page break. Can you contact me your ticketing system is down. kenny@evetechnologies.com .. thanks

Hi evetechnologies, Ticket system still work fine, you can submit a ticket and our support will help you check it. If you can’t submit a ticket, please send me a screenshot and I will check with Ticksy staff.

Tommy

Hi,

I am getting “unkown error” when I try and submit. Can you contact me by email?

When I insert the page breaks in the form it is not defaulting to multip step but rather just adding the buttons. With no steps. I have pulled out the page breaks for right now because it wasn’t working. When I did this though the places I did it the next item is not appearing on the next line but joined to the previous form item. There is only one form but not sure why it isn’t doing what it should. Maybe because I am using it in a quoting module? The form will not show unless you add some products to the quote fyi. I will provide my back end when you contact me by email.

Hi EveTechnologies, If you get an error message when submitting a ticket, please help send me a screenshot and I will ask Ticksy staff to fix it.

We only support via ticket system, but In this case, you can send your FTP and admin access to email support@ninjateam.org and our support will help you check it.

Tommy

awesome plugin guys! Only problem that I have is that after each step my form moves down. How can I keep it in one place?

Hi Jeroen. Thanks for choosing our product. Please submit a ticket at https://ninja.ticksy.com and I will help you fix it.

Tommy

Doyley

Doyley Purchased

Hi Ninja Team

Does this work with multiple check boxes as well? so the user can check more than one box?

My client looking for a step by step like this: www.findinsulationgrants.co.uk

thanks paul

Hi Doyley, it’s work with multiple check boxes as well, when you use it and have any problem, just submit a ticket at https://ninja.ticksy.com/ and our support team will help you check it.

Tommy

Hi

Great plugin. Would be awesome if you could add a “Review” as the last step so that user can review the form’s entries before submitting.

Thanks

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