Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

In order to change the layout of glossary term details page, I would require the FTP/cPanel and Admin credentials for your website. Please email these details at wpinstinct@gmail.com so that I can fix it for you.

Thanks, WP Instinct Team

we have already sent you the accesses by email …

I could find the admin/backend details there, but you haven’t shared FTP or cPanel details yet.

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

It’s not possible to have multiple post types for a single glossary. You have to create a glossary for each of the post type independently.

Thanks, WP Instinct Team

Hi Paul,

Thanks for purchasing this plugin. I would be happy to help you.

Please try playing around the option “Glossary Archive” by enabling/disabling it from plugin’s settings page and let me know if it helps or not. Here, you find the screenshot for the reference: https://s3.envato.com/files/255389514/screenshots/12_screenshot.png

In case if it still doesn’t work, provide me your website’s FTP and Admin details at wpinstinct@gmail.com so that I can troubleshoot the reason and fix it.

Thanks, WP Instinct Team

Hi it is working now. Thank you!

You are welcome!

Please leave a 5 star rating on CodeCanyon if you like this plugin and support.

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

You can disable the glossary tooltip or linkify features easily by editing a page/post and making the required settings there. Here you can check the screenshot for the reference: https://s3.envato.com/files/371856470/screenshots/20_screenshot.png

Thanks, WP Instinct Team

Hi, thank you very much. But I really don’t have these settings? https://www.dropbox.com/s/xz0s1oa10ydz17n/glossary.png?dl=0 What I need, is, to disable the linked words on specific pages, not all pages.

Please make sure you are using the latest version of this plugin. If not, you have to update it with the latest version in order to see the required options on post/page edit screens. Thanks!

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

For this, I would require your website credentials ( FTP and Admin details ) so that I can do it for you. You can share these details at wpinstinct@gmail.com

Thanks, WP Instinct Team

Feedback: everything I needed was fixed fast. Thank you for excelent support!

I wish that function of displaying tags on terms was already included. Hope you include it in the next patch.

Thank you so much

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

There is no direct way to achieve it until you do some custom changes in the jQuery code directly. I don’t see it possible with the add_filter code only.

I am not 100% sure about its possibilities yet but in case you want me to do it for you, it would require some custom changes in the plugin files which will make this plugin no longer update-able and will also cost you a few additional charges.

Please contact me at wpinstinct@gmail.com if you want to discuss it further.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

Please provide me your website’s FTP and Admin credentials at wpinstinct@gmail.com so that I can troubleshoot the reason and fix it.

Thanks, WP Instinct Team

You shared the credentials publically so I have disabled your last comment. Please change the password for security purpose you shared above and share the new password with me at above told Email ID.

Thanks!

Hi there,

Thanks for sharing backend credentials with me. Working from the backend panel through File Manager is always risky as it can break the website if any syntax error happens. In that case, I wouldn’t even be able to access/fix the website anymore until I get the FTP credentials.

So I would request you to get the FTP credentials for me somehow so that I can take a proper backup first and then, can troubleshoot the reason.

Thanks!

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

These 3 files are there for allowing you to show a glossary on any page like my “Live Preview” website has. If you don’t want to show such glossary in any page, then what’s the purpose of using this plugin?

Still if you want, you can remove those 3 files using wp_dequeue_script function easily.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

1. There is no direct way to show a search form independent of the glossary. However, you can search any custom script or plugin which allows you to show a search form for a custom post type and the same should work fine for this plugin too. If you are good in WordPress coding too, you can do it easily.

2. For alphabets filter, this plugin already has a main shortcode wpg_list which should show a page like its live preview.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

Please try these steps and let me know if it helps or not:

1. Connect FTP / File Manager.

2. Go to your current running theme directory.

3. Edit File: functions.php

4. Paste following script at the end of the file:

function wpg_change_cat_slug ( $args ) {
    $args['rewrite']['slug']    = 'dictionary';
    return $args;
}
add_filter ( 'wpg_taxonomy_glossary_cat_args', 'wpg_change_cat_slug' );

5. Now login to backend panel.

6. Go to Settings > Permalinks and click on “Save Permalinks” once.

7. Try any of the glossary category page now and let me know if you see the correct slug in URL or still the old one.

I will wait for your feedback.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

I didn’t get your requirements. Can you please share more details about it so that I can guide you in the correct direction?

Also, provide me your website URL and if possible, backend details too at wpinstinct@gmail.com so that I can check it at the same time.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

It would require some custom work in order to show a featured image for each of the item. Therefore, it will cost you a few additional charges.

You can contact me at wpinstinct@gmail.com if you want to discuss it further.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

1. This plugin normally follows the default layout from active theme for the term details page. Still I can try to change it for you so that it shows a full width layout instead of showing a sidebar. For this, I would require your website’s FTP and Admin credentials which you can share at wpinstinct@gmail.com

2. Please make sure you renew the support before I help you on this.

Thanks, WP Instinct Team

Thanks for sharing requested details with me. Please check it now and let me know your feedback. Thanks!

It is wonderful! Thank you much. Support help is just fantastic.

Great! Please leave a 5 star rating if you like this plugin and my support. Thanks!

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

Are you talking about the layout as its not the same as it should be? Please try enabling/disabling the “Glossary Archive” option from the backend panel and let me know if it helps or not.

Here is a screenshot for the reference where you find this option: https://s3.envato.com/files/371856470/screenshots/12_screenshot.png

Thanks, WP Instinct Team

Well how do I make it SSL? The page would be good for SEO

You don’t need to anything for SSL. If your website is already using SSL, the same should auto apply to this plugin too without requiring any extra efforts.

Thanks!

Hi there,

Thanks for your interest in this plugin. I would be happy to assist you.

Can you please show me a reference website which is close to what you are going to ready. It will help me to have a better understanding before I answer? You can share it at wpinstinct@gmail.com

Thanks, WP Instinct Team

I have heard a lot about “WP All Import” and “WP All Export” plugins. Even a few of my buyers also have used it. You can try these two for the purpose. Thanks!

Thanks a lot

You are welcome

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

The design of single term page depends on the theme you are using and nothing to do within plugin files. Still, if you provide me a direct URL for term details page, I can try to provide you a CSS.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I have requested some details from your developer in order to consult him in correct direction.

Thanks, WP Instinct Team

Hi there,

Thanks for purchasing this plugin. I would be happy to help you.

Please provide me with the following details so that I can troubleshoot the reason and fix it:

1. Purchase code for this plugin 2. Your website’s FTP and Admin credentials 3. The steps/screenshots by following which I can see where exactly it happens.

You can email these details at wpinstinct@gmail.com

Thanks, WP Instinct Team