2313 comments found.
Hello! I changed the domain name and it doesn’t work, my purchase code is to mail.
Hello, please contact our support center: https://support.ali2woo.com
hi am very disappointed of your plugin why you guys charge 35$ for what ? no feautures inside the plugins useless all and hidden thing is 500 products only sync wow money eater give my full refund now otherwise i will esclate the case on paypal take your plugin in your pocket
Hello, if you have a specific question or need a help, just contact our support center: https://support.ali2woo.com
I dont want any help i need refund my amount now thats it i dont like your plugin and it features inside is totally useless things refund my money now and take back your things now
Are you guys refund my money or not ? Tell me fast otherwise i will escalate the case on PayPal
You have to send the request to the refund center.
Hello. Previously used Alidropship plugin, but it is very expensive and does not support php 8.1. I have to look for an alternative. Tell me if your plugin supports php 8+ Thank you.
Hello, yes, we have support PHP 8.1
do you have toabao ?
no, for now, we don’ have a plugin for the taobao platform
hi, 500 import limited per day is per Ali account or per plugin license? I purchase fews license from you but can only import 500 items totally for all my sites per day. Thanks
Please contact our support center: https://support.ali2woo.com Our specialist will help you.
Hello,
I know that when changing the name of the variation, when the product is already in the store, we must not change its slug because we will break the connection with Aliexpress.
However, I have noticed that when I change the name of a variation of a product in the import list, the slug for that variation also changes. Is it predicted behavior, or a bug?
Hello, please contact our support center: https://support.ali2woo.com
Hello,
I see no reason to contact support. This is a simple question. Whether that function should work that way or not. If you tell me that’s how it should be, then that’s it and everything is fine. On the other hand, if it’s a bug, then I drew your attention to it and you should fix it.
Please contact our support center because the behaviour of the feature depends on the plugin settings. Our specialist will help you to clarify this things. Thats why I ask you to contact our support center.
Hi, i use it for multi vendors site , the plugin shows on vendor’s dashboard, how to hide it or some options like setting..etc?
Hello, please send the request to our support center: https://support.ali2woo.com
hi can you please rester the liscence – it tells me i need to reset the liscne as it is pointing to an expired domain im now trying to use it on the hashuk.net and it gives errortelling me i need to login to your site and reset it there but i cant register for some reson
Hello, you have to contact to our support center: https://support.ali2woo.com
Hello, as much as your plugin is good, the account management is driving me crazy!
I am logged in to my account, but it doesn’t automatically log me in to your support.
I am unable to login to your support center because it is not recognising my details despite my credentials being stored in my Chrome browser.
Also, I have changed the website for one of my licenses and have cleared the license key from the old site and installed it on the new site, plus also added API key to the extension for the new site, but the new site is not being picked up and shown in my account.
Such a mess of systems!
Hello, could you send the request to iur support center: https://support.ali2woo.com
Our specialists will help you.
OK, thanks.
can you please rest my purchase code to use it for another domain name! i used it on another website by mistake! Thank you
you can reset the license in your account on our website: https://ali2woo.com
we have the article that describes the process: https://help.ali2woo.com/codex/license-management/
Hello,
I would like to remove some images from the product description before transferring the product to the shop (while the product is still on the import list). How do I do that?
It is important to note that I want to download the images from the product description when importing the product, but I want to choose which ones to upload to my server.
Hello, if you look at the images in the import list, you can notice they have a green border. If yiu clicks on the image, it will change the border color to grey. So all images having grey border will bot be imported.
Hello,
Thank you for your help. I think this feature should be applied a little better. It is very difficult to guess what happens to the image when you click on it, if you do not have any textual indication.
thank you for your review on this feature, we will consider how to improve its UI with our team.
Hello,
Is there a possibility to add variations to the existing product. For example, additional colors of the same product that I found at another seller?
Hello, please send the request to our support center: https://support.ali2woo.com
Hello, We bought your plugin it is really fantastic, we would like to know how to rename the images with the title of the product? To improve SEO
Example 1224435.jpg rename to
wedding dress sale.jpg
cordially Pierre
Hello, please send the request too our support center: https://support.ali2woo.com
Hello, I try to push products from import list to the store but it doesn’t push also I got no error. Any help?
Hello, please heck the following article: https://help.ali2woo.com/codex/no-images-descriptions-after-import/
Still have the same issue, The problem not that products going with draft statues or without image. The problem that it’s not pushed at all to the store.
Please contact our support center: https://support.ali2woo.com
Hello,
I have a couple of problems with plugin.
1. When setting up Advanced pricing rules, I can only apply the Fixed Markup strategy to 2 price ranges. When I try to set a third price range I can only choose Multiplier. Fixed Markup and Custom Price cannot be selected.
2. Although I checked the field for Assign cents, and entered 99 in the indicated field, the price of the product is still rounded to the first larger integer.
3. I would like to completely remove the field with the number that indicates the remaining amount of product in stock on the single product page. How can I achieve that?
Hello,
1. It can be a cache problem in your browser. Try to open the website in incognito mode in the chrome browser and check whether the problem will persist.
2. There is a but to Apply your pricing rules to the products on the Pricing rules page. You have to click on it to apply new rules.
3. There’s actually a setting for this in WooCommerce core. Head to WooCommerce–> Settings–> Products–> Inventory, and change the Stock Display Format to ‘Never show quantity remaining in stock’.
Hello,
I managed to solve problems number 1 and 3, but problem number 2 still exists. I know there is a Save Settings button and of course I used it but nothing happens. The price of the product is still an integer.
Thank you,
I managed to solve all three problems. They were not related to your plugin but to the settings in the Woocommerce plugin and my theme.
Ok
Hi.
Problem I removed the old domain and now I can’t install a new one.
I bought Your plugin last year 2021 and had abandoned it because of issues I was experiencing.
I decided to give it another chance and use it again. I know my support has expired but I can’t open a ticket on the site, so my attempt is here.
https://ibb.co/g3v5jbh https://ibb.co/x2x7h04Can you help me please. prints
Hello,
If you look at the following screenshot: https://imgbb.com/g3v5jbh, you can see the Reset button there. Click on it and then try to import at least one product from your new domain.
Does anobody know if the API-Keys from Aliexpress are also valid for an additional staging subdomain? thanks and Greetings
Could you please send your request too our support center: https://support.ali2woo.com
Hi,
aliexpress has updated their order page and since then when I process an order the order number is no long being added to the woocomerce order. Are you aware of this? Have you seen the new aliexpress order page? It has not been rolled out to all account yet.
I have 1.40 and it still doesn’t work with the new aliexpress orders page
It’s strange, contact our support center, we will check the issue: https://support.ali2woo.com
Hello, i am facing issue with plugin, chrome extension import issue. It did not import anymore products from Aliexpress. In Aliexpress search page, when you click to Import, extension start, and displayed error.
In product individual page, there is no more Import button.
What happen?
Hello, sometimes AliExpress do ab tests for different structures of their pages. Contact our support center: https://support.ali2woo.com we will help you with the issue.
Done. Ticket created, Ticket #9241
ok
Hi, I am facing an issue in the plugin when I search any thing in the search bar in the plugin it shows me [1002]Build request error. Please tell me how to solve it.
Hello, it was a temporary issue. Everything should work as expected, please check.