3129 comments found.
I have this problem: Number of rooms available 1 The client books a stay, e.g. from March 1 to March 10, the rest of the days in the calendar are available and not booked, but the system shows that out of stock and it is not possible to book a stay, e.g. from March 15 to 19, or add the reservation to the basket.
How to solve this problem, please help me. Greetings, Jack
is it possible to edit the request a quote fields?
Hi Can you please clarify your query a bit more if possible please provide us with some screenshots.
Well when a user clicks on request a quot they only get the following fields: first name last, last name, email, phone and message. And we would like to have a address field in there. en if a little questionaire on how the found the site.
https://imgur.com/a/BGzbDNdHi It will require some additional code customization.
and can you point me in the right direction?
Hi Please open a support ticket and our technical support team will assist you.
Pre Sales Question:
How the rent product is retured.
For Eg, I am planning to use this plugin for managing a lending library . In this case , the user has taken a book for 15 days and he returns the book in the library on 10th day . In that case , how can make the book as returned and update the inventory and make available for other users.
Thanks
Hi We do not have early return system. You will need to cancel the order in-order to update the inventory as available, or you will need to wait for the reminder of the booking duration.
is there possibility to put filter to show free cars on booking date on home page?
Hi, daily prices could set day by day, so weekend daily prices could be different from weekdays. What´s about hourly pricing – i cant find an option to set different prices for weekdays and weekends. Is it not possible to do this by hourly pricing? Thanks for your answer!
Hi unfortunately for hourly pricing we do not have the option to set it differently as you want. It will require additional customization.
Hello !
I’d like to use your plugin to sell composed product instead of booking and I have a couple of questions for you :
1. Is it possible to set a maximum number of ressources that can be checked in the product page to limit how much a client can choose?
2. If yes, is it possible to set a maximum number of ressources based on quantity as well, let’s say we set the maximum number to 10, you can either choose 10 ressources or 5 ressources (2 each) for example, with the possibility to not accept order if the minimum and/or maximum quantity is not respected.
With these kind of options your plugin can work for much more markets than booking and rental.
I’ll wait for your reply.
Thanks Jad
Hi Unfortunately this is not possible via our plugin. It will require a lot of additional customization.
Hello,
I see ! Thank you for your reply.
Hi
in itself this plugin is really great. But I miss that you e.g. can set certain days as combination prices.
Example: Monday, Tuesday, Wednesday, Thursday all cost a daily price of 60€ – but if all four days are chosen, there is a special price / offer price. Take the four days a week and you pay instead of 4×60€ = 240€ / special price 200€.
Or you take the whole weekend, then book it for 150€ (daily price 80€ / Friday, Saturday, Sunday = 240€)
There are few options to link the individual days to each other, maybe something is planned there for the future. It would be good if you could set certain rules based on the days of the week for each article.
Best regards, justin
Hi Thank you for your suggestion. We have forwarded your feature request to our team for them to have a look into the feasibility of adding such pricing features in our future updates.
Hi, I just purchased this plugin. I have no clue how to set it up. I try opening the online documentation but it sends me here: https://www.gitbook.com/?utm_source=legacy&utm_medium=redirect&utm_campaign=close_legacy
Btw I’m very confused with the pdf as it seems its all focused on Rental (as I see on the plugin settings) I need it for hotel booking! How can I indicate this.
Hi,
great plug-in; it does everything I need, but how can I set that today date is available for reservation; when I chose today It always prompts error error “Invalid Quantity”. Also; if booking date is for eg. from 04.03.2022 to 04.03.2022 then if I chose from 05.03.2022 to 05.03.2022 it also prompts error “Invalid Quantity” but when I chose the next day 06.03.2022 to 06.03.2022 it is fine and no error. One note, each quantity of each inventory is 1. If reservation ends on 04.03.2022 then product should be available for 05.03.2022, right? Am I missing some setting?
Thanks in advance!
Hi Please open a support ticket and our technical support team will assist you.
How can I submit a ticket when RnB – WooCommerce Booking & Rental Plugin is not in drop down menu?
Hi Please select RNB from the menu
Hi,
please check the latest version. I’m currently using version 10.0.9 because the latest version doesn’t work correctly.
Errors in the latest version: - I need to be able to rent out an item for a day. If e.g. 03/03/2022 (d-m-year) is to be rented and 03/04/2022 is already rented, then I am not allowed to rent the item from 03/03/2022 to 03/05/2022. - That’s why I set the checkbox for “Include Trailing Date” so that the reservation cannot be carried out. If I set this checkbox, then I cannot make a single day booking.
It is important that I can use the latest version so that I can use the “RnB Backend Booking” plugin. Unfortunately it is of no use to me. Please work on this feature. Thanks very much.
Many greetings, justin
Hi you can set post booking block days to 2 so after 3rd product is not bookable untill 5th.
In the previous versions, booking was then no longer possible. If we rent a trailer, then a customer will not book anything with a break.
As an example: 05/03/2022 to 06/03/2022 is already reserved. If I reserve something with your attitude from 04/03/2022 to 07/03/2022 then he wants to reserve two days for it.
With the previous version, the plugin said that the reservation was not working. And this option should still work. Nobody will rent a trailer, bring it back and pick it up again.
If this setting doesn’t come back, I have the backorder function for free – because the plugin requires the latest version of the “Booking & Rental Plugin”.
Hi
me again. It would be good to have a setting that states that the booking must be consecutive without interruption. This one could ensure that a booking can be booked without a another tenant.
Looking forward for your reply.
Greets, Justin
Hi we are not fully clear about your query. Can you please provide us with a detailed scenario of what you want..
Pre Sale Question: Can we sync hotel booking with OTA’s? Is there any option available?
H Unfortunately no.
Dear Elite Author I would like to test the backend!! any demo available? Also is there a money back Guarantee for a refund??
Hi Unfortunately we do not have admin demo available Also for refund we follow envato refund policy.
The latest 12.0.1 breaks the integrated calendar. Running latest wp and woocommerce.
Downgrade to 12.0.0 solved the problem. Good luck I run backups regularly.
error details for 12.0.1
Error Details
An error of type E_ERROR was caused in line 164 of the file /xxx/xxx/xxx/wp-content/plugins/woocommerce-rental-and-booking/includes/integrations/class-full-calendar-integration.php. Error message: Uncaught Error: Call to a member function get_type() on bool in /xxx/xxx/xxx/wp-content/plugins/woocommerce-rental-and-booking/includes/integrations/class-full-calendar-integration.php:164 Stack trace: #0 /xxx/xxx/xxx/wp-content/plugins/woocommerce-rental-and-booking/includes/integrations/class-full-calendar-integration.php(76): REDQ_RnB\INTEGRATION\Full_Calendar->prepare_calendar_items() #1 /xxx/xxx/xxx/wp-content/plugins/woocommerce-rental-and-booking/includes/integrations/class-full-calendar-integration.php(62): REDQ_RnB\INTEGRATION\Full_Calendar->rnb_prepare_calendar_data(‘toplevel_page_r…’) #2 /xxx/xxx/xxx/wp-includes/class-wp-hook.php(307): REDQ_RnB\INTEGRATION\Full_Calendar->register_assets(‘toplevel_page_r…’) #3 /xxx/xxx/xxx/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #4 /xxx/xxx/xxx/wp-includes/plugin.php(474): WP_Hook->do_acti
Hi Please open a support ticket and our technical support team will assist you.
Hi, I need search and filter within the availability. It’s urgent. Please, I already bought the plugin.
I need search and filtering to Pickup Date and Dropoff Date. What plugin recommend? It works Reactive Pro – Advanced Wordpress Search Plugin for date picker filter?
Hi yes, Reactive pro will work.
How is the security deposit refunded to the client? I would like to put a hold and then release the hold after they return the vehicle.
Hi Refund of the security deposit need to be handled manually.
Issuing security deposit refunds is a vital feature to have.
Hi This is how our plugin works. We have forwarded your feature request to our developer team for them to have a look into the feasibility of adding such feature on our future updates.
It is possible to send customer directly to the checkout cart after clicking “Book Now”? Or do they have to click “Book Now” then “View Cart” to purchase?
Hi User has to click book now and then to view cart and purchase option.
For better user experience, there should be a “direct to checkout” option.
Hi Thank you for your suggestion. We will look into it.
Hello, I have a presale question. Is there an option to disable the price altogether? Thank you.
Hi Unfortunately no.
Hi 3 questions:
1. Under CONDITIONS we set Maximum Booking Days and Minimum Booking Days (https://paste.pics/060aef5f1a5664b9b5f359fdce25b63e). Why this info is not showing in the Pricing Info (pricing flip window)? It’s essential for customers to know what booking contraints they have.
2. When we set the above MAX/MIN, RnB should offer an automatic notification based on the ‘pricing model’ + ‘booking contraints (max/min rental)’ otherwise customers need to guess what booking contraints there are given they don’t show in the Pricing Info (https://paste.pics/7b07328c822d76e4ae719647b0579db3)
3. How do you set Maximum Booking Hours and Minimum Booking Hours if the pricing model is by hours, not by day?
4. Any chance you are going to set a Monthly price (not day pricing based on the calendar month)?
Thanks
Hi Please open a support ticket and our technical support team will assist you.
Support renewal costs more than the license itself and my questions are plugin specific, not our very own site-specific. I would appreciate if you answer here and not force me to re purchase, at every question, a customer support over something that relates to how your plugins operates/behaves, rather than how our website interacts with your plugin (which would defintely fall under the ‘customer support’ type of request). Thanks.
Hi 1 & 2 we are not fully clear, if you open a support ticket then our technical support team will be able to assist you. 3 & 4 unfortunately that is not possible via our plugin. It will require additional customization.
Hi sorry links expired. No need for the ticket as this is a core functionality of RnB and not a site-related issue. Please treat it as such.
Kindly check the new screenshots below:
Under CONDITIONS we set Maximum Booking Days and Minimum Booking Days for a specific product. See the screenshot. https://prnt.sc/t0wLTj5eewAH a) Why is this info is not showing up in the Pricing Info (pricing flip window), as it’s crucial for customer to know what MIN/MAX bookable days are? https://prnt.sc/Kv82R9e5yUpF b) Why isn’t there an ‘automatic’ notification from RnB saying what MIN/MAX are, in case the customer fails to input the MIN/MAX days. https://prnt.sc/9cKa3HTZ3DTAc) Why isn’t there a Maximum Booking Hours and Minimum Booking Hours, if the pricing model is by the hour?
Finally, kindly note that asking for support renewal for not-website-specific issues, it’s quite unfair.
I’m sure you understand my point.
Hi a. we do not have the option to show the maximum booking day on pricing info b.you can set the notice from the beck end of the woocommerce settings> rnb settings> labels tab c. we do not have a minimum booking hour option as you want.
Hi thanks for the prompt reply, though especially for point a) it’s a bit surprising. Any plans to upgrade your plugin with A) and C). Thanks
Hi Sorry at present we do not have plans to implement such feature. However we have forwarded your feature request to our team for them to have a look into the feasibility of adding such features on our future updates.
Hi, I saw this in one of your comment solutions.
“You can control the percentage of payment from RnB settings. With settings configuration, the customer will be charged a deposit + some portion of the final payment. But to make the final payment to 0 will require a small amount of customization of the plugin.”
How do I make final payment to 0?
Thank you!
Hi ca you please provide us with the comment link first so that we can check the initial query of the customer.
Check out chris0808 query.
Hi Yes, it will require some additional customization.
Can you show me how to proceed with customisation? How much will it cost? Thank you.
Hi Please open a support ticket and our technical support team will assist you.
Ok I’ve sent in a support ticket. Thank you for your prompt replies. 
Pre Purchase question .
1st. I am willing to use this plugin for a client of mine. My client want to know if there is a feature by which his customers don’t have to fill dates on every product ? If no can you implant this feature? client is ready to pay.
2nd. Can we show available number of quantities in booking page ?
Hi Unfortunately we do not have the features that you want.
