3128 comments found.
Hello,
I have your module but I cannot define days of availability. For example no rental for every Saturday and Sunday.
I have the availability system where I indicate a fixed date but I can’t do that for all the weeks haha.
Can you help me please ?
Thank you
Hello, why in RnB Version 12.0.0 when admin access RnB Calender on Dashboard cannot view by Month/Week/Day? did you delete it?
Hi Yes, due to some technical reason we only kept the month view.
I cannot keep on communicating with you via support as it expired. Just to let you know that, as @dorothyc_kuma said, we confirm there is quite a bug on the calendar regarding previously booked dates. They always show up as available, even though they have been previously booked. Just tested with your latest version.
Hi we have checked and did not find such issue. Can you please open a support ticket and provide us with details so that we can check further why it is happening on your end.
Hi, my support period has expired. I uploaded an old version and it works. Newest version doesn’t 12.0. No idea how it does work with you, but to us it seems quite obvious there’s a bug in the latest version.
Hi you will need to renew your support and open a support ticket. We have checked again and did not find any issue on our end or other customers reporting the same issue. Can you please open a support ticket and provide us with details so that we can check further why it is happening on your end.
Hi, we triple checked the issue.
For your information we discovered 2 issues, which is somewhat what’s already been reported by other users before.
1) your plugin marks blocked dates incorrectly on the calendar.
We tested a day booking starting from Feb 23 at 6:00 am and ending on Feb 24 at 6 am (24hrs). Availability calendar will now show to the next customer that Feb 24 is not bookable, whilst Feb 23 is available for booking rental.
2) furthermore there is a confusing/wrong warning issues on the same rental due to incorrect availability calendar.
When a new customer wants to book the same item starting from Feb 23 at midnight (because he sees that Feb 23 is available) he can choose only time up to 5:30 (which is right given the previous customer booked from Feb 23 at 6:00am). Say he does a mistake and tries to book from Feb 23 at 00:00 to Feb 23 to 5:30, your plugin returns NO warning (I.e. Please check minimum booking period).
Now this whole calendar thing is very confusing. Your plugin must deal with blocked hours the same way he deals with blocked dates on the calendar and also should prompt warnings when customers book unavailable dates/times.
Appreciate if you can fix these core issue as we would rather avoid paying for ‘another’ support extention when this is clearly not caused by other plugins/customisations.
Thank you
Hi 1. We have checked with exact dates and time and did not find any issue like you mentioned. https://prnt.sc/5Ds0AIU3nroh 2. this is how our plugin works. As the product is still available for others to book say if a user wants to book from 22nd 11 am to 23rd 5am
Hello. 1. I cannot certainly tell its working from the screenshot you sent. Maybe share a video. 2. It should throw notice when a customer. Maybe you should take into consideration as an improvement for next releases.
Hi 1. can you please renew your support and open a support ticket so that our technical support team can check and assist you. 2. we will forward your request to our team for them to have a look into the feasibility of adding such features.
Honestly, I think it’s kind of malicious to keep asking to renew support when I tell you there’s a bug (and so is another customer) in the last version.
You also have not been able to show me that it’s working on your end!
Prove me wrong and I will renew support right away.
Hi, thank you, I really appreciated your effort.
I though believe you need to do the whole renting process to reproduce the same issue. In your video I don’t see the booking process done, but you seem to start after the booking had been done by the customer.
Please have a look at the video below, so you can understand what’s happening.
https://www.loom.com/share/94731731dde447bcad088bfffe9a58351. I simulated a new booking from Feb the 26th at 10:00 am to Feb the 27th at 10:00 am. 2. Booking went through with no issues (I checked RNB calendar and it works fine) 3. If another customer is then trying to book the same item, the calendar shows that the item is available anytime before Feb the 26th at 10:00 (correct) but unavailable the whole Feb 27th (wrong).
Is there any configuration withing Woocommerce -> RnB settings that is clashing with it?
Hi We have provided you with video that this issue is not happening on our end but can see that it is happening on your end. So our technical support team will need to investigate the reason behind this. This may be caused by RNB settings or some other third party plugin conflict or you may have done some additional customization. Please renew your support and open a support ticket and our technical support team will assist you.
Hi just to let you know we solved the issue.
Hi Glad yo hear it. If you face any further issues please open a support ticket and our technical support team will assist you.
Hey,
I submitted a ticket regarding an issue. PRIVATE TICKET #2985217
We believe there is a bug in your plugin where Booked Dates are not being blocked on the Calendar allowing other people to book the same service on the same date.
There is an order for July 21 and July 22 and the calendar on the same product is not showing blocked. Also, another booked date July 1 to July 3. But the calendar only blocked July 2. Something is wrong here.
Hi Please keep communicating with us via support portal and your issues will be soon resolved.
We noticed that if a customer selects an item that is not available in that particular date, or the quantity is not correct, or the booking is not matching the criteria we set (i.e. 2 hours fixed), there is no warning from the plugin. It also does not seem to calculate it right when the range exceeds the criteria set (i.e. Min 1 hr Max 2 hrs fixed price is 35 USD, but if a customers books more than 2 hrs the plugin still calculate it as 35 USD and it allows booking above 2 hrs).
Hi Can you please open a support ticket with relevant details so that our technical support team can assist you.
can we create services booking with your plugin example if someone want to book hair or makeup
Hi Yes that will be possible.
can you show us example
How do we do appointments? Can`t find any info in the documents regarding that.
Hi Can you please open a support ticket so that our technical support team can assist you.
How do I install updated version of RnB plugin on my Wordpress website without affecting existing database?
Hi what is the current version of RNB that you are using?
Version 10.0.2
Hi you will have your inventories and products you will need to attach them again. We suggest you to keep a back up of your current work before you update.
Does not work propperly, I spent three months building a website and still does not work.
Hi Our plugin works properly. Please keep communicating with us via support portal and your issues will be soon resolved.
does not work propperly, i can send you a video if you need it
Hi Please provide all the details to our support team and they will assist you.
It’s been three months talking with them
how do i get my money back?
Hello, I would like to buy the plugin but, I have some questions to do. Can I set discount base the duration dates, can I set some resources free base the duration? In the check-out can I add extra cost by the time? Additionally, there is search form for the cars?
Does RnB have function for referrer affiliate
Hi Our plugin is a rental plugin and has rental features only. For affiliate features you will have to look for other third party plugin or customize our plugin according to your need.
Hello, I am interested in your product. I need to build private equipment renting system where users won’t have to pay for the rent because they have already paid for a subscription to the global website. Still I think woocommerce is the best way to go. Is it possible to book an item bypassing the checkout steps? or maybe making it a very short process. I though that your “get a quote” functionality might fit my need but in the demo other than pressing the button and filling the form the I quite don’t understand how this functionality works. Maybe after getting the quote the admin could book the item for the user saving him from going through a “useless” checkout process?
Does the admin panel for this plugin offers some kind of a notice for when the item should be returned or some alert if return date is overdue. I imagine an alert for the admin and a mail for the user.
Any hint would be much appreciated. Many Thanks
Hi We do not have subscription system available via our plugin. It will require a lot of additional customization.
Hi, this plugin is perfect and would love to purchase this plugin. However, I have one question. For those words is deposit. It is possible to change all deposit words into CDW instead? Because some customer might be confused.
Hi Yes, that will be possible.
Hi may I know how do I change all the deposit words to CDW including in product page, checkout page and in email as well?
Hi Please open a support ticket and our technical support team will assist you.
Hi! I’m looking for a booking plugin for my website, where clients will book hotel rooms. I have some questions.
1. Is there an option to hide time picker? I need only data pickers (check-in and check-out date) which count chosen nights in hotel format. Ex: Room costs 100$, client chooses 2 days (1 night), so he should pay 100$ to reserve the room.
2. Is there any availability calendar in admin area? I mean could the manager check available room in some calendar in admin panel?
Hi 1. Yes you can disable timepicker but if you only keep dates and user selects say 6/2/2022 to 7/2/2022 that will count as 2 days 2. we have back end rnb calendar from there admin could see all the bookings for the day.
@aasenjo sir ask them the screen shots
Same problem as abobe Raja19. Thank you for the prompt reply, BTW what’s the mb settings?? He’s working for me on my site.
Hi It is our plugin settings. you can find more about our settings in our documentation.
Its not the way to answer it where can i find the particular option let me know please
Provide me the screenshots
There’s no category related to this product
Please select the RNB category
ok one more question.From which version of woo commerce we can able to see this option>?I am currently using older Woocommerce version .Thank you
How to disable the 1 day rental in the Days Range pricing ?
Hi Sorry we are not fully clear about your query. Can you please explain a bit or provide us with an example.
Sure suppose i have 4 products 2 are 60$ per day and 2 are 65$ per day rental and i used Days Range Pricing option for 7 days ok. The price i set up for the 1st day will display as the products price right? Suppose 1 day rental is not profitable to me and i want to stop renting 1 day and i removed the 1 day price range and now the option to the customers are only to rent more than 2 days up to 7 days right.Its working.But on the product page its displaying 2 days rent price
Hi From the back end of the woocommerce settings > rnb settings > condition tab you can set minimum booking days to 2 day so users will have to set minimum 2 days.
Hi, I have 2 Discussion on RnB – WooCommerce Booking & Rental Plugin for both of my website and i would like to export Product and Inventories from existing website to new website because we offer same product. How to export all setting to new website? Thank you
Hi Unfortunately we do not have product & inventory export import system.
Hi, Is this like marketplace? Allows people to have their motorbikes rented on our site?
Hi Unfortunately we do not have multivendor support.
