2970 comments found.
I was going to buy this plugin, but I saw the comment of “kromaglar1” in the translation section. That’s why I’m asking. Can I FULLY translate the language of this plugin into my language?
Hi, uzman365_admin
Thanks for your comment!
Except some default words (backend or frontend), which will be difficult to translate, the rest you can translate into your language.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
After an era you guyz released an update. Unfortunately neither it is getting auto pushed nor your website is working where we can download the 2.0. Guyz believe me you need to work alot on your execution part. Although you have good customer support team but i am sorry to say you have lack of management and commitment. Kindly let us know the exact process to upgrade 1.9.9 to 2.0
Hi, a_khalique
Thanks for your comment and your waiting!
We are very sorry about this delay
Please touch the link and follow the instructions below to install V20 version
https://drive.google.com/drive/folders/1WjU_BuORVyHoWvkWPmrvoVAbI-nT11Ui?usp=sharingYou will go to ..\wp-content\plugins then you only override lumise folder.
Note:
- Before updating if you have a change in the core, please note the changed part ( OR create a zip.file to store old data)
- After the update please clear all cache and check on the incognito browse
- Deactivate the previous Lumise plug-in
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
When do you start using POT (mo / po) files to translate the plugin? The current translation system is bad, especially if you do not follow your own standards and not all texts can be translated and have to intervene directly in the code, which is a problem with updates. Addons cannot be translated through administration and must be translated completely in code.
When will you fix this nonsense?
Hi, cromags1
Thanks for your comment!
We really appreaciate your feedback. Currently, we don’t have a plan to “use POT (mo / po) files to translate the plugin” yet. I’m so sorry for that.
With unstranlated words, please go to Languages -> Search the word -> Hit “Edit” to replace to text you want.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Yes, I tried, but I have a translation, but it doesn’t translate to the front end. For example, “Backgrounds”. I have translated, but I still see Backgrounds. And it’s not the only translation. This is just an example. In my opinion, this is because I have the Background addon and therefore the translation is ignored.
Hi, cromags1
Thanks for your comment!
If there is a word that cannot be translated, please send the list via ticket at https://king.ticksy.com/ or facebook messenger at https://www.facebook.com/lumisecom/. Our supporter will assist you in solving the problem.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
hi,
i want to reported a bug , the Text Stroke options make the rectangle stroke instead of the text stroke.
step:
1. add text
2. change the stroke width to above 1px
3. change the text stroke color
Hi, JFOC
Thanks for your comment!
In relation to your issue, please open ticket at https://king.ticksy.com/ or send Facebook message. Our supporters will assist you in solving the problem.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
I have a few questions. Please answer my questions one by one. Thanks a lot.
1- There is something like this on canva.com. The user is reminded to subscribe from time to time. Is it possible to do this? If this feature is not available, do you plan to add it? » https://ibb.co/brr2069
2- On canca.com there is a “return to homepage” button. Is it possible to do this? If this feature is not available, do you plan to add it? » https://ibb.co/k4C4Kns
3- Sir, are you considering adding a paid membership option? If this feature is not available, do you plan to add it? » https://ibb.co/Yfgsszf
4- canva.com, mobile version also has download feature. Why is it not available to you? This is a huge shortcoming. You have imprisoned users on desktop computers 
. Many users can trade from mobile. Are you considering adding this feature? If this feature is not available, do you plan to add it?
» https://ibb.co/w7Cv9rH
5- Can the user download the product without purchasing it? Normally the download feature is active anyway. The user should not download the product without purchasing it. Is this feature available? If this feature is not available, do you plan to add it? » https://ibb.co/7yGGR9H
6- Some products will be free. Will there be a watermark for these products? If this feature is not available, do you plan to add it?
7- Is it possible to show categories inside rather than outside? If this feature is not available, do you plan to add it? » https://ibb.co/Vttb4jr
8- Is there a multi-language option? Multi-language is a must to make the site more global. If this feature is not available, do you plan to add it? » https://ibb.co/n3GjL6n
9- Is it possible to add subcategories under categories? In Canva.com, when the logo category is selected, the subcategories of the logo category are displayed. This is a very beautiful thing. This feature ensures that content is displayed more regularly. If this feature is not available, do you plan to add it? » https://ibb.co/XJqZTHt
10- How will users be able to save their work? Without an introduction, how will they record his work? » https://ibb.co/n3JyXcr » https://ibb.co/VC7zG6M
Hi, uzman365_admin Thanks for your comment!
1, I’m sorry that we do not support this feature and have no plan to implement it in the future.
2, We have this button but in a different position
3, We’re a pure design software so we don’t have this kind of feature
4, We appreciate this feedback. Based on each different platform, the software will have different deployment methods. Our download option does not appear on the mobile partly because it works unstable so we do not support it
5, You can restrict customers from downloading products in the Lumise settings.
6, We currently have no plans to add watermark to the design product, but if many users request it. We will try to find a way to do it.
7, The cliparts are still appear inside. Only the category displays outside
8, You can choose more than 1 language in the Edit page when you manually set it up in the Lumise setting
9, You can create sub-categories inside the main category
10, They will hit “Save as my design”
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Can we show categories like this? Because this way, everything is more visible. It’s nicer.
Hi,uzman365_admin
Thanks for your comment!
I’m sorry that original program of Lumise does not support this apppearance.
Thank you for your understanding!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
need to put png/jpeg image donwload function on mobile
Hi, alexferreira2018
Thanks for your comment!
Currently we do not support the download feature on mobiles. If we find a suitable way, we will implement it in a future version
Thank you for your understanding!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Oh! What’s that supposed to mean? I have installed a new version 2 and Free Background does not work!
Pixabay, Unsplash, Burs.
I bought the Images + add-on and it still doesn’t work. I’m really disappointed. Like every user, I bought your script with the features you announced, but you remove them in progress, so you break the contract. Really ugly!
Now when trying to open Background-> Free there is an error message:
You need to install addons Images which includes in download package.
There is no addon in the download package.
Hi, cromags1
Thanks for your comment!
I hope there is no misunderstanding here 
When you buy the plugin, you get a free addons, and the Images addon is one of them.
If you get this message “You need to install addons Images which includes in download package.” ,please go to Image+ addon—> disable “Lumise service”
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Unfortunately, after I deactivate “Lumise service” when clicking on Free or Social I get error 403.
https://ibb.co/rHT0HDgMaybe a console dump will help?
https://ibb.co/9pR2jc6Using Google, I found a lot of websites that run your plugin, and they all have the same problem, everyone after clicking on Images-> Resources displays the same error “You need to Install addons Images which includes in download package”
Hi, cromags1 Thanks for your reply!
In relation to your issue, please open ticket at https://king.ticksy.com/ or send Facebook message at https://www.facebook.com/lumisecom/ Our supporter will assist you in solving the problem.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Thank you friend, but … How do I send you a ticket through your support when my support has expired, so I can’t officially request a bug fix for your script? If this is a matter where I need advice, I would understand, but if there is a script error, I should be able to report it and resolve it with support. Don’t you think?
When I tried to send it through support, it refused me due to the outburst of support and I could only go for a beer, not give a ticket 
Hi, cromags1
Thanks for your reply!
If you are unable to submit the ticket. Support staff at Facebook https://www.facebook.com/lumisecom/ Lumise and email contact@lumise.com are available to assist you.
Thank you very much!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi, ivandancom
Thanks for your comment!
Currently, we do not support this kind of design.
Thank you for your understanding!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
I want users to design and sell on my site. In other words, some users will make designs on my site and offer them for sale to the public through my site. Is this possible?
Hi, uzman365_admin
Thanks for your comment!
Yes, it is possible but you need to buy the Dokkan – Vendor addon in this link https://1.envato.market/PXRgQ for that purpose.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
I want to create paid subscriptions. Is this possible?
Hi,uzman365_admin
Thanks for your comment!
I’m sorry that you can’t
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Those who want to use this plugin MUST subscribe to the site. or can I create paid subscriptions? For some premium designs, like freepik, can I force users to pay?
Hi,uzman365_admin
Thanks for your comment!
You don’t need pay subcriptions to use or subscribe the site. “For some premium designs, like freepik, can I force users to pay?” – I’m sorry that you can’t
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
if someone have a problem like this : just install the plugin ( type in AMP ) and use the plugin from ( AMP Project Contributors ) . and the errors line at the plugins folder is gone. using the ASTRA theme with woocommerce. or use FLATSOME theme ( both works perfectly with LUMISE ! LATEST VERSION ) Make sure you have wordpress newest version 5.9 and all your plugins too. After everything just working fine. ( and it works perfectly with your server PHP 8.1 and make sure you install lumise on a Live server. not a Local wordpress installation. This Plugin is awesome and i must say its one of the best because i used tested few others, but this is the best now for wordpress. and the Addons of this plugin is a must buy, so you can even connect dropbox or use Printfull for dropshipping. The best setting is if the order of the design is placed ( make sure you disablet :EXPORT INCLUDE BASE and leave CROP MARKS BLEED enabled in the editor of the product with Lumise…. . so now the design file that needed to be printed is perfect. and transparant. and if you enable export include base then the product with the design wil be on that print file. and that is not what you need to print, you only need the design without the product image. wish you all succes !
Is the plugin compatible with PHP 8.1 , cant find anywhere that information
Hi, Finder2016 Thanks for your response!
Yes, it is
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
this is the third time I am writing to you. I need quick help. my license is not working!
I wrote to messenger, e-mail and here.
When will my problem be resolved? I am asking for an urgent release of the license I paid! I cannot use it!
Hi,DoktorPixel Thanks for your comment!
If you sent an email or a Facebook message, your ticket may have received a response. Please kindly check again.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
You say “To install full setup demo Lumise please go to the link then enter your purchase code to download. https://www.lumise.com/full-setup"
I also tried this it just wont let me download, after i enter my purchase code it isjust reload the page, no console errors, kike this is nothing sended to your server… Please take a look. Thank you.
Hi, anseme Thanks for your comment!
I’m so sorry for that issue. Please touch the link below to download the full site set up file again.
https://drive.google.com/drive/folders/1MpG1CUGuxq9PexmFSes3rUg2xY5GW9kl?usp=sharingThank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
After update to 1.9.9 we have a problem with variable products. When i downgrade to 1.9.8 all works. how i can get help? By mail? Because i cant create a ticket because there is more the 6 month passed.
Hi, anseme
Thanks for your comment!
We were delayed to respond because of the Luna New Year holiday. Thank you for your patience and please accept our apologies for any inconvenience.
Please share your problem to contact@lumise.com or send message to https://www.facebook.com/lumisecom/.
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
sended to contact@lumise, i how you can help, thank yopu
hello, payment is working?
Hello, WoodMatve
Thanks for your comment!
We were delayed to respond because of the Luna New Year holiday. Thank you for your patience and please accept our apologies for any inconvenience.
Can you tell me what payment you’re referring to?
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
Hi guys! Before buying a plugin, I have a question regarding its functionality.
I doing prints on canvas. When I connect your plugin, users of my site will be able to choose the orientation of the picture: horizontal, vertical, square before they upload custom image? Can this functionality be configured?
Hi, iceman935
Thanks for your comment!
We were delayed to respond because of the Luna New Year holiday. Thank you for your patience and please accept our apologies for any inconvenience.
Yes, you can get what you want by using our Lumise product
Thank you!
Best regards,
Miley
Customer care staff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
King-Theme-Help
@IntegralPrint you can download it manually from here: https://sync.lumise.com/manageresource/view
@webprintservices may be its not active? also after you activate it, you need to go in to the settings of this addon and chekout boxed there
