not solved. please help. ticket is the same.

Please start a refund if you cant help today. Our project is still not finished because your plugin stop working correct.

Hi,

We are already working on it.

Yo have to set filter for export comments. There are many comment types in your site like order notes and ping status and other things. It can’t import like regular comments.

We are inform you all analysis as soon as possible

If you are not satisfy with our services then you are free to request refund.

But we try to give you solution as soon as possible

Let me know if you have any questions

Thank sand have a nice day

Hi

Thank you for getting in touch!!

If User reported any issue then we has been fixed in next updates. If you face any Specific issue then please report it. We will try to fix issue as soon as possible

Let me know if you have any questions

Thanks and have a nice day

Another issue i can see in your comments section: we can switch the licence from domain 123 to domain abc per software? or we need to contact you to reset domain licence?

Settings are already available in plugin.

you can deactivate and activate plugin license from YOUR_SITE => Wp Imp Exp => Settings => Purchase Code

Just deactivate your plugin license from site 123 and activate your license

Thanks

Hi

Thank you for getting in touch!!

your plugin license has been reset. You are free to activate on any site.

thanks and have a nice day

We still stuck in massive problem and cant finish our project. Your support stuff send us solution, but its still not working. We installed your plugin on domain a.com and activate licence. Then we run export. Then we deactivate the licence in domain a.com We go to new domain b.com and install your plugin and activate the licence. Error: not valid licence code…. We never have so much trouble just to switch the licence from a to b. Please ping your support, we are still waiting and cant complete the export for some days…

I already replied to your ticket and activated your license

Resolved. This is a bug of a free Polylang version.

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Hi

Thank you for getting in touch!!

Plugin is fully compatible with elementor. I will check issue as soon as possible

thanks and have a nice day

How long you need to answer in a open ticket in general?

Our response time is already shown in top of same page. Our response time can be up to 5 business days

But we are try to respond any customer within 12 hours to 24 hours

Hi

Thank you for getting in touch!!

Please try post content or post id for matching existing item. If you have any unique custom field then select custom field

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Your post id is diffrent if you import posts into fresh wordpress. So matching via post id will not work. and matching via post content also not, because we change some content. So we need the option matching via slug. Please tell me field name for “Search Existing Item on your site based on…”.

If you have not this options, your plugin will not work for users they import posts into new/fresh wordpress before and wanna update it via post slug. Ony the post slug is inquirement like an sku. Other import plugins support matching via slug. How to handle this with yours?

BR Tommy

I already your ticket and offer same update.

Just give me 48 hour and we will give you new update with slug option.

Thanks

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Hi,

Thanks for getting interest in our product

You can set custom filename. File have multiple post so by post name it’s not possible

Thanks and have a nice day

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

I already connected over there also please let me know this is bit urgent for me

Hi,

Your license is now deactivated and free to use on any sites

Let me know if you have any questions

Thanks and have a great day

Hi

Thank you for getting interest in our product

It’s not issue. You need to set only Include BOM Option.

Please use include bom option for special character in csv. Go to Wp Imp Exp => Advanced Options => Include BOM => check option and export your data.

Thanks and have a nice day

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Hi

Thank you for getting interest in our product

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

Thanks and have a nice day

Hi

Thank you for getting interest in our product

Our Plugin support return value by functions so you can easily modify data for import and export.

You can do it easily without modify source file

Thanks and have a nice day

Thank You! Im going to hit buy. Where I can find introductions to do them after purchase? Or just open a request?

HI,

Please refer http://plugins.vjinfotech.com/wordpress-import-export/documentation/add-shortcode/

If you face any difficulties then Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

Thanks and have a nice day

Hi

Thank you for getting interest in our product

You can transfer post all data easily with WP Import Export Plugin. Plugin support unlimited post for import/export

you can synchronise data with schedule import-export options

Thanks and have a nice day

Hi

Thank you for getting in touch

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech

Thanks and have a nice day

Hi

Thank you for getting in touch!!

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will provide solution as soon as possible.

thanks and have a nice day

Hello, I have contacted you via the link. Still waiting for your response.

Hi,

I already replied before you reply.

Please check your mail box.

Thanks

Hi

Thank you for getting in touch!!

Yes. It is possible. Try to download file from URL and set schedule for it.

Thanks and have a nice day

Hi

Thank you for getting interest in our product

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and share some more information about your needs.

Thanks and have a nice day