1014 comments found.
May i ask why when i changed to RTL the still when I’m writing Arabic it’s start writing arabic but the position of the words at left side!!? I thought RTL means the position will be at right side following the way of RTL
Hello, do you talk admin dashboard or front-end? we have true RTL which is right o left everything. Thanks
Is it possible to create a new dynamoc page similar to home page and whose content is editable
Like cloning the home page and then editing it
Hello, Right now not possible, but you could try to create a new page and adding content. Thanks
Do you have plan to add more question type link blanks, math equations ? if yes when ?
Hello, We are working separate module with 6 type of question with match and science. Thanks
any idea about those updates menas any planned date ?
Hello, Please email support@spondonit.com when ready we will update you. Thanks
Unable to integrate instamojo. Using the private api & Toke, it gives “something went wrong” when processing a order..
Hello, Please submit ticket https://ticket.spondonit.com/help-center here. Thanks
Thank you for your quick reply, Ticket created
Okay
Can the administrator add live class to the other instructors?
Hello, Right now we don’t have this option. Thanks
Hello,
Are there any videos explaining how to add and use Zoom lessons?
Hello, Sorry no video, please check our online doc. Thanks
Ok, can I add live class to course?
Hello, Live and course are not the same, live class always needs to setup start and end time, how do you do that? right now we don’t have any option. Thanks
Can you contact me live chat now please?
I contact you on support@spondonit.com
I added Zoom Api Key and Secret Key and added a live class, but it did not appear to the students. I also have another question when adding a live class from the administrator. Can it be used by instructors as well?
Hello, please check your time zone and make sure students enroll. Thanks
the progress in the course module after watching a video it will not automatically update the progress? does user has to tick the checkbox to mark complete the video??
Hello, could you please submit a ticket https://ticket.spondonit.com/help-center here with your admin login details team will check and fix. Thanks
A preorder question? Is the script is Based on a REST API (RESTful API)?
Hello, yes, please check our flutter app, as much as features available those only we dont for API. Thanks
In the quiz results can’t view student short/long answers & cannot set short/long answer marks
Hello, Please submit ticket https://ticket.spondonit.com/help-center here. Thanks
hello,
Please advise if its possible to add dynamic pages that I can link to a shop or Service request page.
Actually, I want to use your platform to create quality, health and safety marketplaces where trainers and users will create profile. The services include:
1. Post Service Request such as Auditing services, Cargo Inspection Services and receive quotes from companies offering the services. 2. Access to QSHE trainings and get certificates. Trainings are offered by industry experts. 3. Purchase HSE items – Items posted by partners selling HSE items. Admin gets commission from the sales.
I should be able to add pages myself and map them on the menu.
Hello, In our LMS you could add unlimited pages, pages also could add to the menu. Thanks
Okay, what about the pages created. Can you customise the pages further by adding service posting features and listing services with prices and description..
Hello, Could you please go to demo and check, even https://infixlms.infixlive.com/frontend/page/create click here and check after login as admin. Thanks
Thanks. I already checked the demo. i noted one can add a new page but there are no options to customize the data to be displayed.
Example: I want to add a page that lists Auditing Services (Service name, Price, description, Duration, Scope, Etc)
Or I want to add a page that lists water testing services (Test name, price, description, duration, addons, Provider, Etc). and the user can book the testing services by selecting the various tests required.
Hello, There is an editor, so in the editor, you could add anything you want. Thanks
Hello, can you help with script installation after purchase
Hello, we will provide doc also video tutorial. Thanks
thanks. i am not a developer. i need your help in installation and setup. please advise if you can help so that i can proceed with purchase. thank you for your kindness
Hello, our installation process is easy, non-developer also can do, after purchase check the documentation, or submitting a ticketing team will share a video tutorial. Thanks
okay.
Go ahead. Thanks
i purchased but its giving an error for installation. share video or documents.
error 404
Hello,
https://ticket.spondonit.com/help-center please submit a ticket here. https://www.youtube.com/watch?v=tfQ9htbQIog https://ticket.spondonit.com/help-center/articles/1/11/36/500-internal-server-error also check this.Thanks
hello, please help on this item. you promised to support.
Hello, we never say don’t help you, please submit ticket team will help you. Thanks
okay
done. please check the tickets and help me. i need to create the pages and content. i will still need more help from your able team. Godbless
Hello, You didn’t unzip the folder, how did you get installed? The team already replied. Thanks
Hi..i liked the LMS… checked the demo courses But courses are not secured as Videos can be shared from the lessons.
Before buying let me know how can be the link , title sharing option can be private..
Hello, you could share course only, lesson share option not available. Thanks
Hello, I am sorry, right now we allow only direct URLs, not API, we have a plan for API, when adding API that time is only possible to filter which one do you want to hide. Thanks
direct URLs means ? can you explain
I want to just protect my Videos from being shared..
want to show videos only ..sharing option wont be available..
which method in your software works
Hello, YouTube video shareable, so you can’t prevent it, if you want to prevent purchase a Vimeo subscription and use that. Thanks
Share the link of the course where you have updated vimeo course uploaded and it is not sharable
Hello, please email support@spondonit.com we will send you link. Thanks
how i can set the font type ?
Hello, Do you mean font face? Please do your CSS file or submit ticket. Thanks
thank you very much for your cooperation we really do appreciate it so sorry for the inconvenience
You are welcome
How to add more question type ?? , I only get 3 options in the system (multi choice, short answer, long answer)
Hello, We have only those type. Thanks
What is the new QUEUE Setting for, is it mandatory to run que cron?
Hello, No, if need details submit ticket. Thanks
Not sure if I’m the only one affected but after adding the cron command for the queue settings, my server went down and I’ve had to restart it twice in less than 24 hours. I have then decided to delete the cron command from my server. Not sure if anyone else has experienced the same. Any remedies?
Also, the last update still reset the system language translations even though I had created a custom language to store my custom translations as earlier advised and assured that doing so will ensure that my translations never get lost. Please check on that anomaly.
Hello, Cron Job what actually does, it takes one request as per the time you setup, so the problem maybe not be related to Cron Job.
Translation system we have the separate file so any time you could keep backup.
Please submit a ticket team could check your issue.
Thanks
Are you planning to implement ffmpeg in the script for multiple video resolution..
Hello, could you please submit ticket with details. Thanks
i have chooses option from the admin panel that allow login by google and confirm who’s login in not robot, after i do that i can’t login using my email and there is no verification that who’s login it not robot, how to fix that?
Hello, You maybe added the wrong version or captcha, so that it’s happening, please check and make sure the right version of captcha is used. As your support expire renewal that and submit a ticket or email for details. Thanks
I did not add captcha information and i just enable it and i was going to add the key and secret i confused my account is logout and that’s issue in the script can you please guide ke about it?
Hello, if you enable and save it’s make problem it’s logical, submit tickets team will help you. Thanks
For multi-language, I saw front-end switch in the list of updates.. It is v4.0.0 (14 Dec 2021) : Frontend Language Switch manage
So, does it mean that users or visitors can switch language from the front-end ?
Hello, Front-end switch someone request so that added but in our system front-end not content don’t support multiple language. Thanks
So, that means, admin define the default language for the front-end and that is it. It is good. I have the answer
Yes, ok.
How to create other admin ? or other users?
Hello, right now we don’t have that module. Thanks
Alright !! Let’s hope for the future. It will help to have other users to assist admin. Thank you for the good product.
Thanks, we will forward to team.
Hello, Is there a maintenance Mode ? I just remember I need to put the site on maintenance mode so that I can do the installation and finish all settings before students start seeing the site. How can I do that?
Hello, Yes, please check the online doc or check System setting>maintenance Thanks
AMAZING ! fast replies You are the best in support
Thanks
