1014 comments found.
Wanted to ask if I can get support for a few customization requests before committing:
1. I want users to be able to sign in with a seven-digit staff ID. Is that possible?
2. Can a signature be customized such that I can add multiple signatures(like: tutor, institution and head of department) to the Certifcates?
I’ll be glad to hear your feedback soon. Thank you.
i reinstalled the application. I am not able to upload images/logos. It shows that the upload is completed, but then disappears from the file manager. checked file and directory permissions. they are correctly set to 755 and 644. the storage and cache is set to 775.
Hello,
It’s a server-related issue. Please submit a ticket. It seems your support has expired; please renew it first.
Thanks
Hello, we’re experiencing a problem with this system. A student purchases a course and shares their account with other users, resulting in multiple people watching. Device limitations aren’t sufficient. How do the log records look for OTP email logins? What do you suggest to prevent this?
Hello,
Yes, it’s a common problem. How do you think you can prevent this issue? any suggestion?
If the user provides the log records, look for OTP email logins; anyway, we have an OTP option to enable.
Thans
Even Netflix can’t solve this problem, if you solve it it will be revolutionary.
Hello,
Yes, right.
Thanks
How can I transfer all the content from my old domain to the new one?
If this is possible, Sir, please guide me.
Otherwise, please remove the purchase code from the old domain.
Hello,
Please ask for a ticket for support. Please email support.
Thanks
where can i buy the assignment addon?
Hello,
In this bundle, we have https://codecanyon.net/item/universal-plugins-bundle-for-infixlms-learning-management/56437099
Or email us hello@aorasoft.com
Thanks
I have purchased the organization addon. It would be very great if you can create Course Import/Export option. Or at least a way to assign a course thats created in the base platform to the organization created. This feels like data duplication and also double work to copy each course, lessons and recreate them for every organization we add.
Hello,
Thank you for your feedback. What people actually need: each organization separately for each course. If you want a similar feature as you mentioned, that might be available in our SaaS module.
Thanks
Enavto login or password recovery not working in the support center
Hi,
I am contacting you regarding your script. Could you please confirm whether it supports the SCORM format (SCORM 1.2 or SCORM 2004) for integrating e-learning content? If so, could you also specify which SCORM features are supported (progress tracking, score reporting, completion status, etc.)? Thank you in advance for your reply.
Best regards,
Hello,
Please check here https://codecanyon.net/item/scorm-infix-lms-module/31657888
Features SCORM 1.2 SCORM 2004 Completion status Pass/failed status Play Duration Last update
For other features like progress tracking and score reporting, you need to purchase our xAPI SCORM module.
Thanks
How to add padding on each side in Text Box and other widgets in Aora Page Builder? Added a text box inside a single column, but it’s showing in full width on page view, no padding on sides.
Hello,
Please submit a ticket if your support has expired. Please renew it before submitting a ticket.
Thanks
Hello, I have an open ticket with another account and license, but the reply is not getting submitted. Ticket id 5084.
Hello,
19 February, your support expired. Please renew to continue receiving support from the team.
Thanks
I want to install it in share Hosting but it shows Script error: the ionCube Loader for PHP needs to be installed. The ionCube Loader is the industry standard PHP extension for running protected PHP code, and can usually be added easily to a PHP installation. For Loaders please visit get-loader.ioncube.com and for an instructional video please see http://ioncu.be/LV
Hello,
Please enable the IonCube PHP extension on your hosting. It will work fine. If you dont find it, ask your hosting provider. Minimum PHP 8.2 is required.
Thanks
Hello How I can buy Wasabi module
Hello,
We dont have a ready Wasabi module. We can do paid development. Please email us via our profile page.
Thanks
Hello Infix LMS team,
Before purchasing, I would like to confirm a few technical points regarding the latest versions of Infix LMS with the Store / Marketplace features enabled.
My goal is to run Infix LMS as a multi-product digital marketplace (courses, eBooks, digital files, mentoring/consultations), not only as a traditional LMS.
Could you please confirm the following points:
1) Standalone Digital Products Can digital products such as PDF eBooks, ZIP files, audio files, and templates be sold as standalone products, each with its own landing page and price, without being attached to a course?
2) Meetings / Mentoring Sales Can Meetings / Consultations (1-on-1 or group) be sold independently, meaning users pay only for the meeting slot, without course enrollment?
3) Mixed Bundles Can a Bundle include mixed items (for example: 1 course + 1 eBook + 1 meeting) and be sold as a single product, with its own affiliate commission rules?
4) Vendor / Instructor Autonomy Can vendors/instructors upload and manage their own Store products (eBooks, files) and Meetings independently from their dashboard, or does the Admin need to create these items on their behalf?
5) Offline Payment Flow (Proof of Transfer) When using Offline Payment (proof of transfer / manual approval): - Does the system automatically calculate and split commissions for vendors and affiliates once the Admin approves the payment? - Does this work for all product types (Courses, Store products, Meetings, Bundles)?
6) Platform Commission (Service Fee) Is it possible to set a global platform commission / service fee that applies to all vendor sales, while still allowing product-specific commissions (e.g. 50% for eBooks, 10% for courses)?
7) Vendor & Affiliate Payout System Does the system include a native “Withdrawal Request” (Payout) system for both vendors/instructors AND affiliates, with separate balances and dashboards for each role?
Holding Period, Disputes & Refund Protection
Does the Admin have full manual control to approve or delay payouts for both vendors and affiliates, including enforcing a custom holding period (e.g. 7 days) before funds become withdrawable?
Additionally, during this holding period: - Can the Admin handle disputes, refund requests, or quality complaints from customers? - Is it possible to reject or reverse a payout if there is a dispute, refund, or customer dissatisfaction before releasing the funds?
9) Checkout Simplification for Digital Products Can the checkout process for digital products be simplified by removing shipping and address fields, making it suitable for purely digital sales?
My intention is to use Infix LMS as a technology intermediary, connecting local creators and affiliates with buyers in an emerging market.
Thank you in advance for your clarification.
Best regards.
Hello,
I appreciate your interest.
You mentioned most of the features available in our separate modules, but some are not. Please email us hello@aorasoft.com so our team can reply.
Thanks
Please check your email. We replied.
Thanks
I am on version 6.3.0 how do i update to the newest version without data loss
Hello,
Envato only allows updating to the latest version; still, we have 2-3 versions in the update. You can use that if it’s a fresh install.
Thanks
It is not a fresh install i need to update without loosing the site thats already built can you please assist.
Hello,
Please submit a ticket if your support has expired.
Thanks
Hello
I reviewed the demo version, but I couldn’t understand how a student can pay for the course with installments?? because there are no options for that, either in the administration panel or the student panel!!! Is there a problem with this?
and is the installment option available after purchasing the project?
Hello,
We have a separate module for installation. If you purchase that module, it will work.
Please check here https://infixlms.ischooll.com/installment/plan/create
Thanks
But you haven’t answered my question!
how a student can pay for the course with installments?? because there are no options for that, either in the administration panel or the student panel!!! Is there a problem with this?
Note: I’m currently testing the demo version.
Hello,
Please check here https://ticket.aorasoft.com/list/infixlms/installment-payment-module
And I will check the student panel and update you.
Thanks
Hello,
When students want to purchase, they can see the installment option if enabled by the admin. Please check here https://prnt.sc/aaEtCuFvr0HM
Thanks
After reviewed the demo version I found that are not showing up some pages in AORA PAGEBUILDER I want to know why some pages, such as ( Appointment Page – Bundle Subscription – Forum Page – Subscription Page ) ... are not showing up… why??
Hello,
Those who are not using page builder, like appointment, which works as a setting from the teacher or admin, and the forum, which also generates from that module, do not require page builder.
Could you please review our document to understand the process? Here https://ticket.aorasoft.com/infixlms
Thanks
I’m facing a problem: I didn’t receive any notification about an update from CodeCanyon.
Now I need to update from version 8.2.0 to the newest release, but I can’t download version 9.0 specifically — I can only download the latest version available 9.2.0 .
Could you please assist me with the full update process? Thank you very much.
Hello,
If you don’t check the mark for update, don’t get the notifications https://prnt.sc/UOdh-Gt8We9x
As per Envato policy, they don’t allow more than one update.
If your support has expired, please renew and submit a ticket. The team can help you.
Thanks
So i paid and know i have to pay again
I want to purchase the affiliate add-on, but I still need to update my installation. Would you assist me with the update if I buy the add-on?
Hello,
The team might only be able to provide updated files; you’ll need to update yourself.
Thanks
No Problem. Please send it to me by mail or link. I will do it by myself.
Also i will buy the affiliate addon. Thx
When you purchase an addon, you can submit a ticket, technical support only over ticket.
Thanks
THX. I purchased and opened ticket
Noted
How to import demo data, after import demo data i want to purchase your bulk addon package thanks
Demo Data imported. Can you tell me please payment options for Pakistan and apps addon. thanks
Hello,
Please go to https://infixlms.ischooll.com/setting/utilities and see the import demo data.
Thanks
im getting this error after update can you please confirm which php version i already enabled ion cube also Script error: the ionCube Loader for PHP needs to be installed. The ionCube Loader is the industry standard PHP extension for running protected PHP code, and can usually be added easily to a PHP installation. For Loaders please visit get-loader.ioncube.com and for an instructional video please see http://ioncu.be/LV
Hello,
Please enable PHP 8.2, and iocncube will fix your issue.
Thanks
did manual update to 9.1.0 and i am getting this error
You are using a deprecated application. Please update your code to use the application or contact the script author for more information. Please visit CodeThemes – Portfolio to purchase a license
Hello,
Please remove the complete “vendor” folder and replace it with a manual update to fix your issue.
Thanks
Thank you so much.
Welcome
Hi, I found this very helpful and fast. I have a query, if i have 100 questions in data bank in any course / quiz, i need to show 40 random questions out of that 100, each time and each student.
One more question please about your product I saw your product is on sale now a days, do you have combine package for bulk addons.
thanks
Hello,
Yes, please check the random option when making a question. Please check the document here https://ticket.aorasoft.com/infixlms
Please check here https://codecanyon.net/collections/11193312-infixlms we have also bundled https://codecanyon.net/item/universal-plugins-bundle-for-infixlms-learning-management/56437099
Thanks
Hello
I already have my videos uploaded to Vimeo, i just want to get the link and insert it to infixlms but the process of linking vimeo through API call means i have redownload all my videos from vimeo and re-upload through the infxilms
is it possible to have vimeo video links same way we have for Youtube?
Hello,
When you turn in a ticket, please wait for a response.
Thanks