61 comments found.
Hello. Thank you for work. I noticed that your live preview is not available at codecanyon.net. Is Advanced Chart Builder still supported and available to buy? If so, do you do customization?
Best, Scott
Hi Scott,
Thank you for reaching out. The live preview issue will be fixed shortly. Yes, Advanced Chart Builder is fully supported and available for purchase, and I do offer customization as well.
Best regards,
Hi Dropped you a private message via profile yesterday , could you please answer to those queries. Thanks
replied please check.thanks
Hi is there another system besides wordpress? I have a PHP script that I would love to use this on.
Thanks
Hi, please create a support ticket at https://codetides.com/support and provide the details i will create a php script for you. Thx
Hi! Presale question… Is there a way I can dynamically change the order of the chart in my preference every week?
Yes, You can change the chart order in settings any time, also you can change custom order of any specific song or item.
Thank you! And also possible to display a number in front of each song (so order).. and to disable voting which also changes the order? I would use it as a manual chart, that I update every 2 weeks.
Yes, you can display number in each song. And yes disable voting.
Hello I have presale question, the chart list order himself automatically according to the users votes ?
You have to set to order via voted or id or title.
Thanks, So I can order to most voted to less, right ?
And this plugin work with shortcode so I can use it with any page builder ?
Yes, You can use it with any page builder.
Thanks
Hi, can create support ticket, get error 500. can you please update the plugin, because set manually position doesnt work at all. when i add position for 10 music, only 1 display, to get all show i have to remove position. please update and fix this.
Please create a support ticket at https://codetides.com/support so that your issue can be fixed.thx
This plugin shows this error after installation: Fatal error: Uncaught ValueError: Missing format specifier at end of string in /data/a/3/a3c67ab5-7124-45b2-915b-713e41cdcc3e …
Please help me to remove the bug.
Could you please create a support ticket at https://codetides.com/support to fix your issue.
Is this plugin no longer active? I installed it and it keeps breaking my site. I disabled all other plugins except Google Site Kit and Yoast, but it still crashes my site with a Header Error. I’m using a GeneratePress Theme. Please let me know if this is GeneratePress Compatibility error?
Please create a support ticket at https://codetides.com/support so that your issue has been checked and fixed. Thx
Plugin needs to be updated again, also some of the changelog bugs still exist.
Could you please create a support ticket at https://codetides.com/support with addressing all bugs you are facing so i can fix it for you. Thanks
The link to the documentation is not working , is there any youtube video with infos about how the plugin works ?
Whats the url of documentation so i can check it.
Hello, now I have another problem,
I tried the license on another website and while I deleted it from there it does not let me activate it on the site I want,
for documentation when I click on the photo you have in help it takes me to a different Plugin And not in this one !
Please create a support ticket at https://codetides.com/support with new domain and purchase code i will migrate it for you. Also will check documentation link. Thx
I am trying to send you a message but the form does not work and the message is not sent to you, is there any other way to send you the message?
thanks
Email at codetides@gmail.com i will also check what happened with support portal.
hi
You first unzip the file thèn inside there is another zip file which is actually plugin files. Or create a support ticket at https://codetides.com/support to fix the issue
How can I change the font? I would like for the Artist to be above the song title instead of Artist – Song Title. Reason being, this script looks terrible on mobile devices because it cuts the information off on small screen.
NEXT: How do I like a song to a chart. For example, Song #1 for Week #1 needs to be song #5 on the chart for the following week.
Please help because the support documentation is very vague on this plugin. Thanks
For song position just go to individual song page add song position from 0 to any thing it will push the song position.
For now fonts if you have some knowledge then i will guide you to edit otherwise i will do it for you. I will make update soon for this to be handle from admin area.
Please create a support ticket at http://codetides.com/support so more information or guide or help.
Thanks
Pre sale
Can you present the result of voting for a specific week or between days ? as a short code in a post to present previous week top 50 ?
Will you be able to create a vote based on top 50 from the previous week ? and listed in the same order based result of previous week or is it automatically created so only the short code needs to be updated to show the new voting options on the voting page.
Can you hide the result on the voting page ? so only admin can see the result in the admin area of Wordpress.
Can you limit how many votes per week or day by Ip address ?
Question 1# no Question 2# no Question 3# yes Question 4# one ip one vote in 24 hours
The link to the documentation is not working
I will update this today. Thanks for notifying me.
Just purchased and documentation is incomplete
Hi, thanks for buying advanced charts builder. I will update documentation this week. If you face any issue then please create a support ticket at http://codetides.com/support so your issue can be resolved.
HI, what is the best way to add signers and music creators information to each song? is it this option at this plugin or we need to create new post type and … ?
Hi, inside song details there is the place to add singer name or music creators name.thx
Thanks for your answer, i mean not just singer name.. we want to have an page for each singer like biography and…
the another question is, can we calculate the votes? for example i want to show best musics in last 2 months or best musics..
my proposal: add year, singer, arrangment and… to show vote chart results as: best of “singer name” on “year” best of “year” musics..
ok i will work on it.
Perfect! im wating for it!
Hi, my site is https://rakishfly.com/music/.
I have more songs added to the charts in the backoffice however on the site only 2 are showing.
Can you guide me on what I might be missing here please?
Did you buy the plugin?
Yes ofcourse
It does not mention you purchase this item. Please provide license key to verify then i can able to look into this.
Purchase code: fc5577d0-b213-4f1c-941a-6e702ca56a1f
This purchase code is registered with rakishflycrew. Please create a support ticket at http://codetides.com/support. Thanks
Hi, I am using the Magazine Template and wanted to add a shop page. When I did so I lost the logo and other settings and the site became like a template again. How can I get back the previous settings and how can I do this again without losing data?
I am using Elementor.
Hi are you using my plugin advanced charts builder?
Hi, I would like to use the SHOP template to this page however I am using elementor. How can I do so? The instructions on the site only show WP bakery.
May be they have a block for shortcode?
