220 comments found.
THIS PRODUCT DOES NOT WORK AND GOOD LUCK GETTING ANY RESPONSE FROM THESE PEOPLE. USE ANOTHER WOOCOMMERCE FEES PLUGIN. After a month of trying to resolve, I’m done. They claimed it was a JS error (plugin conflict), but once I told them it still did not work after disabling plugins fixed that, it’s been nothing but crickets. It’s been 10 days since I asked for a response from them on their “support” system – still no response. Now I’ll see how long it takes Envato to address this train wreck with a refund.
I am sorry I have not been able to respond to support tickets in the last week. However the problem you were experiencing is indeed isolated to your website. I cannot replicate any JS errors on my own end, nor has anyone else reported the same issue. These things happen from time to time as themes and plugins are created by many different authors with different styles of coding. I cannot resolve this kind of issue without proper debugging, nor can I fix it if the problem is caused by a JS error in another application.
When uncommon problems like this arise, and we are not able to resolve it, you are welcome to request a refund through CodeCanyon’s form. You have 30 days from purchase to make your request.https://codecanyon.net/refund_requests/new
Yes, the refund request has been placed. 1) For all the reasons above and 2) I found a free plugin that worked immediately and took 5 minutes to install and configure, if that. As I said, I ran your plugin with no other plugins activated (except of course, Woocommerce) and a default WP theme. That eliminates the JSerror-in-another-plugin-or-theme issue, unless you want to say Woocommerce is causing the issue. Your repeated non-responsiveness for long periods, with the same excuse is not acceptable. And it was 10 days of non-responsiveness, not a week, and I had to go public once again to get a response from you. I look foolish to my customers. And if you look at the thread, this is not the first time with me. For the record, I cannot trust you on my site and way too much work to set up a staging site just so you can spend who knows how long debugging, and then tell me the same thing – just “one of those things”
I do not have the request in my system so please make sure you’ve used the form I linked to.
I get this error when I activate your plugin. Fix it, please!
Deprecated: WC_Cart->tax_display_cart was called with an argument that is deprecated since version 4.4! Use WC_Cart->get_tax_price_display_mode() instead. in /home/66f3427b/public_html/wp-includes/functions.php on line 6031
We were just made aware of this yesterday and will be addressing it shortly. Thank you for reporting it.
Much appreciated!
Any idea when will the error be solved? My shop desperately needs this plugin.
Hello?
I apologize for the delay. An update is pending review by the CodeCanyon staff (standard procedure). It should hopefully be available for download later today. You should receive an email when the update is available.
Much appreciated!
Just purchased and does not work. WordPress emailed the following:
"Howdy!WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, Bolder Fees for WooCommerce.”
So everyone knows, still no response from the developer. I’m close to asking Envato for a refund on the grounds this is an unsupported plugin. With only 719 sales one of two things is true – there’s a lot of problems with it that keeps the developer from responding in a timely manner, or 2, the developer hasn’t made enough money in the last 10 years to invest any time supporting it, but still takes our money to sell it here.,
Presale question
Hello,
Would this plugin allow me to pass the stripe credit card fee of 2.99% to the customer if a stripe payment gateway plugin is being used within woocommerce? In other words, if there were two payment gateway enabled and I want to add a 2.99% fee of the total amount if selected credit card (stripe) as payment, would this plugin do the trick?
Thanks
Yes, this plugin could handle that! I have setup an example for you on the demo site. The fee is being applied to the ‘Cash On Delivery’ payment method. You will it appear/disappear on the checkout page depending on which method is selected. You can also review the settings page by clicking the ‘Plugin Settings’ link in the top navigation.
https://demo.bolderelements.net/woocommerce-bolder-fees/Is your bolderfees app compatible with High-Performance Order Storage of WooCommerce ?
At this time it is not.
when can we expect a capable version ? Thanks.
My sincerest apologies, I completely misread which plugin you were asking about. This plugin did not require any changes to be HPOS compliant, but WooCommerce does require a coded statement of compatibility as it’s not possible to run tests for something like this. This coded piece was added in the 1.5.2 version. Are you running this version and the dashboard still gives a warning that it is not compatible?
oh. no problems. Just checked my version, its 1.5.1 although 1.5.2 was released March 8th 2023. Strange in wordpress it doesn’t show that a update could be performed. Is there a mechanism to kick off a wordpress update message ?
At this time we rely on the Envato Market plugin for dashboard updates. Their plugin will allow you to manage all themes and plugins you’ve purchased through Envato so it’s a simple one time setup for everything.
“The module has a bug; when you click on the image in the ‘Status’ column to enable or disable the associated fee, the page reloads and remains on a blank screen with a message displaying zero (0).”
Thank you, this will be fixed in the next minor update. Please note that the action itself should still complete successfully. It’s simply not a good user experience (UX) feature and it will be addressed.
Thank you for your response. We appreciate that you will address this issue in the next minor update. We understand that the functionality itself is still working correctly, but we agree that enhancing the user experience (UX) is important, and we eagerly await the correction.
We will be attentive to the new version, and if possible, we would like to receive a notification when the update is available, so we can test it and ensure everything works as expected.
Thank you again for your prompt attention, and we look forward to seeing the improvements in the next release!
Hi there. I’m wondering if this could be used to replace WooCommerce shipping with a very basic flat rate amount per product? One that is set on the product edit page? Thanks.
I’m afraid this is not a shipping plugin, nor does it allow you to set the fee up on the product edit page.
Howdy, any chance picking up on my support ticket anytime soon? It’s been 8 days / 6 business days, haven’t heard a single word. I expect a little more from a paid plugin. Like hear, thanks.
A response was left on your support ticket yesterday. I apologize for the delay in responding to it.
I’ve been trying to find a fix or solution to my problem since February 5th. Still no solution from your side. Really disappointed. Please reply to my ticket. If your plugin is not able of doing what I want to achieve, I’ll go for a rufund.
I am very sorry for the delays. Your ticket should have a couple new responses to it today.
Thank you so much, great support! Disappointment has gone now 
I have massive tax problems when the deposit is refunded on an invoice. Then the VAT is never correct.
Although I only have deposit products with 20 percent VAT, the total invoice suddenly shows an amount of over 25 percent VAT.
How can this happen?
If this is happening on orders that have already been processed then I’m afraid I am not sure. Once the order is placed, all information is handed over to WooCommerce which then processes it through their Fees API. In other words, once the order is placed, all ties to this plugin are severed. If you think the refund is having a problem with recalculating tax I would recommend contacting WooCommerce’s support.
Perhaps this is related? https://github.com/woocommerce/woocommerce/issues/32247
Dear Author, the plugin description does not state whether it also allows different fees, such as deposit, for item variants. (For example: 10 bottle-variant: 2€ / 20 bottle-variant: 3€, without adding to taxes) Can this be done with your plugin? Also, is it still supported for current Wordpress/Woocommerce versions?
It is still supported for the current WordPress/WooCommerce versions, however I’m afraid it does not work with product variations at this time.
Hi, I am selling soft drinks in germany. Is it possible to display a deposit fee on the product page? It has to be right next to the price of the product. Depending on the product, the deposit fee ist different. Is this possible with your plugin?
I’m afraid this plugin does not show any fee related information directly on the product page on its own. It’s possible to custom code something, but right now the plugin only shows it in the cart and checkout pages.
Hi, I am selling soft drinks in germany. Is it possible to display a deposit fee on the product page? It has to be right next to the price of the product. Depending on the product, the deposit fee is different. Is this possible with your plugin?
I’m afraid this plugin does not show any fee related information directly on the product page on its own. It’s possible to custom code something, but right now the plugin only shows it in the cart and checkout pages.
Hi, it’s possible to apply a conditional between 2 numbers, specifically I need to apply a fee per weight for each kg, up to 40 kg. For example 0kg-1kg=12$ 1kg-2kg=13$ 2kg-3kg=15$
I have to create 80 conditionals by weight and I don’t know if there is an easier way
Definitely! This is a popular type of model. I have linked the tutorial below, but you’ll want to use the ‘for every’ cost type rather than just a flat fee. So you would have a flat fee of 10$, and then a second cost (in the same row) that reads “2 for every 1 kg”.
You can use a condition to limit it to 40kg so that it doesn’t go on calculating for larger orders.
https://www.bolderelements.net/support/knowledgebase/base-weight-fee-incremental-charge/Hi. My client has a problem with your plugin, hope you can help out. Since some time, we can´t add new “conditions” (@Conditions for Fees) and also nothing happens with a click on “Additional Statements” (@Fees Table). We tried different things, but notthing seems to work. Also all other plugins are disabled and so on… Any idea how we can fix this? Thanks in advance
It sounds like you have a JavaScript error on the page that is preventing any further JavaScript actions from working. Please make sure you have the latest version installed as there have been changes to some functions that were previously used but no longer supported in the latest version of jQuery.
From there I will need to know what the error is so I can best help. Please open your browser’s error console while visiting the page and copy the errors you see to this thread for me to review.
Thank you
Thanks for your fast reply. It´s like you wrote and we´ve overseen the update to 1.5.1. So now everything works fine again. We´re also looking forward to your next big update. THANK YOU!
Happy to help
Hi there! I have a pre-buy question:
We need a plugin that will add a percentage fee (+8% of the shipping costs) that will be different for each shipping method. We use Table Rate Shipping (Bolder Elements). 1) Can it be done with this plugin?
2) Can these additional costs be added to other methods like Flat Rate Shipping?
3) Is there an option to have the same percentage fee globally (for all methods) and change it from on place on the dashboard?
Thank you
Unfortunately this won’t be a global setting. If you don’t need to change the percentage based on option or shipping zone, you would probably be better off just using a code snippet. https://www.bolderelements.net/support/knowledgebase/add-6-surcharge-to-shipping/
This is very helpful! Thank you very much and keep up the great work you have done with your plugins!
Hi, this plugin still updating? Is it compatible with the latest version of wordpress? Works fine with your other plugin Table Rate Shipping for WooCommerce? Or maybe you have a plugin with all this functions?
Yes, it will be receiving a 2.0 update later this year that upgrades the user interface and adds some more detailed features. It will definitely run well side by side with our Table Rate method, however there are currently no special features to interact with the Table Rate method specifically.
Hi there, we are interested in your plugin. Still I’d like to ask a few questions ahead. Our customer sells drinks in glass bottles. Venders for drinks In Germany need to charge extra fees for each bottle. We tried other plugins before, but always had issues with adding a fee for each bundle in the cart For example: A buyer of one bundle of 6 bottles needs to pay 0,48€ in additional fees for that bundle (0,08€ per bottle x 6). If a user puts two or more bundles into their cart, they need to be charged 0,48€ for each bundle of 6. Is this possible with Bolder Fees?
Another thing is that we have two kinds of products in this shop. First category are variable products since we only sell them in bundles of 6 and 24. The other ones are “Mix and Match” products which allows potential customers to mix different types of drinks to a bundle (6 and 24). So my question is whether your plugin runs with variable products and mix and match products.
Last but not least I am unsure with the multilingual settings of your plugin. We use common plugins such as WooCommerce Multilingual, WPML and Loco Translate. Does your plugin work with these?
Thank you very much for your support and I hope your plugin fits our needs.
Thank you for your interest, I would be happy to answer any pre-sale questions you have!
You can definitely setup your fees so that they only appear for customers in Germany, and the fee can be a flat rate or multiplied by the quantity like you are suggesting. The only piece I am not sure of is how you would define the quantity for each variation. Are you using a shipping class by any chance to note which variations are 6 bottles and which are 24? I think the hardest part is just determining whether the fee is 0,08€ or 0,48€ or 1,92€ for the product it’s looking at.
All of our plugins are setup for translation, and the dynamic strings (the fee titles added through your settings page) are compatible with WPML’s string translation in the dashboard.
Hi there, i am hosting an online shop which is selling soft drinks. We are currently expanding to germany where there is an extra 0,25€ deposit fee required on every bottle we sell. The question which is coming up right now: Is it possible to add this fee with your plug in only for the products which will be bought and shipped to germany? all the other countries we ship to dont have to pay the fee btw…thanks!
Definitely! This plugin has a ‘Location’ column which you could set to just ‘Germany’. The country will be based on the shipping address so only customers shipping to Germany will see the fee.
Hi there, I have read your docs and I think I understand how the plugin works. What is unclear is if this replaces fully the other shipping options setup in Woo already (e.g. other flat rates or free shipping options)
I am trying to understand how this works in conjunction with anything that I may already have setup, or do I need to re-create my shipping options within your plugin if I decide to go for it?
I need a free shipping coupon option, I see you have this but how does this work? I’m confused as I think it suggests using a Coupon – but if that is correct then wouldn’t a free shipping coupon work outside of this plugin anyway? Can you give me a little more understanding on that aspect of things?
What I am hoping to achieve is a general set of FLAT RATES for some shipping classes for smaller goods – and this set of rates only shows when there are no larger products in the cart. When there are largeer items e.g. a class of LARGE GOODS is set, then only this should show – allowing the smaller goods to be sent out with the larger goods and therefore no shipping costs applied for the small items. I would therefore like to know if the plugin would hide the shipping options for the smaller items?
My final question is about amazon style shipping of packages to multiple addresses, or at different dates so I can for example send out the smaller goods which are stock items and could be despatched before the LARGE GOODS (which are made to order on a 6 week lead time) – If this was the customers preference then I would want to show the shipping cost of the smaller items and also the Larger Goods – as this way I can charge for multiple shipping costs.
Thanks, looks promising
We actually don’t recommend replacing shipping with this particular plugin. Its intent is for adding fees that may be associated with a customer’s order, or providing optional services to compliment the order. It won’t register the cost the same way that shipping does in the system. The WooCommerce Fees API lists extra fees as line items in the order, whereas shipping has its own section similar to taxes.
If you wish to offer free shipping the WooCommerce ‘Free Shipping’ method is generally your best bet. The ‘Coupon’ condition in this plugin is primarily used to alter a fee price if a certain coupon is provided. For example all orders may have an extra $5 fee associated unless a specific coupon is provided. In that case the fee is waived.
If you are looking more to handle shipping I would recommend our Table Rate shipping method. It is the most flexible and comprehensive method we offer. It won’t alter the options from other methods, but you can choose to set them up with the table rate method instead so that you can hide as needed. https://codecanyon.net/item/table-rate-shipping-for-woocommerce/3796656If you decide to use multiple shipping methods, or if you want to be transparent about the fact that some items will ship separately and later than others, I would also recommend our free packages plugin. This is a built in feature of WooCommerce that adds additional shipping lines, but it must be activated by code or third party plugins. https://wordpress.org/plugins/multiple-packages-for-woocommerce/
