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Discussion on WooCommerce Ultimate Points And Rewards - Product Purchase Points, Referral Point, Coupon Generation

Discussion on WooCommerce Ultimate Points And Rewards - Product Purchase Points, Referral Point, Coupon Generation

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395 comments found.

Hello, is your plugin compatible with Porto Theme? Is there a way to test it with my other plugins before buying? I have no problem paying the purchase price, but it would be a shame if it didn’t work in my online shop. Thank you!

Hello

Thanks for sharing your queries.

Yes, our plugin is compatible with Porto theme, as many of our clients use it.

You can go ahead and purchase the plugin, and contact us at ticket@makewebbetter.com if you need any help.

Regards MakeWebBetter

Hi,

I have a question.

If the order is canceled, due to non-payment or other reason, are the points used for the purchase reimbursed automatically?

As this could be done, I have problems with the state of the points when this happens.

thanks for your help

Hi,

Thanks for writing to us,

If the order has been cancelled, then if the user has applied points on the cart then the points which user has applied on the cart will be automatically returned to the user’s account. If still, you have any question then connect us by raising a ticket from https://makewebbetter.com/submit-query/ our team will check and help you in much better way.

Regards, MakeWebBetter

Hello,

After logging in the site and adding a product to the cart, on the shopping cart page, I update the number of products and click the update cart button. It keeps waiting and shows the following error in the browser console

Uncaught DOMException: Permission denied to access property “nodeType” on cross-origin object

This occurs in two different hosts (test environment / production environment)

When I deactivate the plugin, it works normally

Please could you help me

Hi,

Thanks for purchasing our plugin,

We request you to please connect us by raising a ticket from https://makewebbetter.com/submit-query/ our team will check and help you in much better way.

Regards, MakeWebBetter

Hello,

Hello, I am placing the equivalence of 1 point = 1 dollar, but it takes the value plus the tax. And in the equivalence fields it does not allow me to place decimals.

Is there any way that the equivalence is one dollar already including taxes?

Hi,

Thanks for purchasing our plugin,

We request you to please connect us by raising a ticket from https://makewebbetter.com/submit-query/ our team will check and help you in much better way.

Regards, MakeWebBetter

Hi, I have 3 problems after i install the latest version from this website 1, when customer view point log it direct to a wrong url which can not display. the url should be https://mywebsite.com/?page_id=8&view-log=2 but it direct to https://mywebsite.com/?page_id=8view-log/2 2, the referral link doesn’t work, when i paste invite link in address bar it direct me to home page without register page. so inviter can not got point. 3, if $10 can get 1 point then $14 can get only 1 point but it gives 2 points. how can i set it? thanks.

Hello,

Thanks for using our plugin.

As per your mentioned queries, I would like to answe them in points.

When customer view point log it direct to a wrong url which can not display. ->> There may be some conflict , our team needs to check this for you.

The referral link doesn’t work, when i paste invite link in address bar it direct me to home page without register page. ->>for this you need to enable the setting from the WooCommerce >> Accounts & privacay and then enable >>Allow customers to create an account on the “My account” page.

If $10 can get 1 point then $14 can get only 1 point but it gives 2 points. how can i set it ->> We need to check the scenario ourself as on our end everything is working fine.

Also as we see that you’re already connected with the support team they will check these things for you and assit you accordingly.

We are here to help.

Regards MakeWebBetter

Hi,

pre-sales questions: 1) does any multi-vendor plugin supported? 2) do you provide webhooks to the plugin( I haven’t found in its Docs ) ?

Thank you!

Hello

Thanks for showing the interest in our plugin.

As per your mentioned queries, we suggest you please contact our support at ticket@makewebbetter.com so that our team can assist you accordingly.

We are here to help.

Regards MakeWebBetter

Hi, do you plan to make it compatible with AutomateWoo mailing extension of WooCommerce?

Hi,

Thanks for using our plugin!

Apologize for the concern but currently, we don’t have such a plan but we will check the feasibility then only we can let you know so we suggest you please connect with us over support so that we can discuss it in a better way (https://makewebbetter.com/submit-query/)

Thanks, Regards MakeWebBetter

Hi the plugin is great.

For a next update you could place a translation for the following terms: ‘Conversion Rate: ’ and ‘Cart Discount’

Both are in the file: class-mwb-wpr-front-end

To solve the term: ‘Conversion Rate: ‘

You just have to increase the part after the comma in the following line

esc_attr_e (‘Conversion Rate:’, ‘woocommerce-ultimate-points-and-rewards’);

For the other term ( ‘Cart Discount’ ) it can be more complex, thanks for your help.

Hi,

Thanks for using our plugin.

You can easily translate the “CONVERSION RATE” string using any translation plugin. But you can’t translate the “Cart Discount” string for now. Because we have used this string as a key. In upcoming versions, we will check the possibility to translate this string as well.

Thanks, Regards MakeWebBetter

Hi, pre sales question, is the points balance a field in the user database that be exported?

I use Zapier (which used the REST API) and admin columns to be able to export the user database to match up customers for marketing purposes. Having the accurate points balance in that database is key for good decisions!

I see in another comment that your plugin allows for importing points balances, but I don’t see anything about exporting?

Hi,

Thanks for using our plugin!

Apologize for the concern but in our plugin exporting is not available as of now, only importing is available in points and rewards, but to check possibilities on this you can connect with our team over here(https://makewebbetter.com/submit-query/)

Thanks Regards MakeWebBetter

I’m looking for a solution like this. But, I only see percentages on discount. I need a loyalty program that allows the customer to build say 750 points and get $75 off next purchase, and then reset. Does this work?

Hi,

Thanks for choosing our plugin!

Our plugin doesn’t allow percentages discounts, in the plugin we have given the functionality to setup the conversion rate for setting up the discount like 10 points = $1, so you can setup the discounts conversion rate as per your choice, for better understanding please check the documentation of the plugin.

Regards MakeWebBetter

Thiis is compatible for multi vendor plugin?

Hi,

Thanks for showing an interest in our plugin,

Presently, our plugin is not compatible with the multi vendor plugin, but if you’re looking for so we request you to please connect us over ticket@makewebbetter.com our team will check and update you.

Regards, MakeWebBetter

After the update of plugin when enter the verification code it verify my purchase but does not do anything at all. And the referral link is gone in previous update. I have a busy website almost more then 10K views per day i just give them access they broke the header and footer. and say no one done that and not agreed what they do to my website my header menu is turn off my footer 2nd and 3rd colm is removed and deleted. Its really take time to get things fixed Unprofessional not ask me if they want to do it if necessary. I payed to developer to fix it now really frustrated.

Hi, Apologise for the inconvenience!

We are sincerely apologising for the concern you’ve faced but our just check the cause of the concern by deactivating and activating our own plugin but if still you want then we can check the concern and fixed it for you on highest priority.

Also we don’t charge you for anything except the plugin price, but we can surely fix the concern for you, hopefully you will understood our concern too.

Thanks

Hello great plugin.

Could you please tell me how to shown in the message ” Your available points: XX” in the page cart?

Thank you

Hello

Thanks for purchasing our plugin.

As per your mentioned query, you can simply use the shortcode [MYCURRENTPOINT] for displaying the current point of users.

If still you have any queries, please contact us at ticket@makewebbetter.com and our team will assist you accordingly.

Regards MakeWebBetter

Hi, I bought your plugin and wasn’t able to use before because a curl error, I want to try with the last version after a major update on my website, it brings me to purchase code page. I entered my purchase code with successfully verified and it still stay on the same page. It’s impossible to access the setting page. I tried on staging site, it works and don’t even ask me to enter my purchase code. What’s the problem?? Do I have to clear something in option.php tables or something else to make it works? Thanks

Hello,

Thanks for using our plugin,

As per your issues we need to check this so we request you to please raise a share a query at www.makewebbetter.com/submit-query our team will check and provide a help.

Regards, MakeWebBetter

Hi, If we are connecting it to woocommerce mobile app, can I connect this plugin to the mobile app? Is there any APIs available?

Hi,

Thanks for writing to us.

Presently, we didn’t have this in our plugin, if you need more help then you can connect with us over here. https://makewebbetter.com/submit-query/

Regards MakeWebBetter

Hi, is it possible to assign or give 0.5 points for every $100 spent? or does the plugin only allows whole number for points?

Hello,

Thanks for showing an interest in our plugin.

Yes, its not possible for now, in our plugin points can be assigned in the whole number only.

If still, you have any questions please feel free to contact us at ticket@makewebbetter.com our team will help you.

Regards, MakeWebBetter

Hello i need to know how the recommendation link works. I have the setting to take the points when the first order complete. But what happened before? I take the link from my account page and i send it to a friend. When he open the link goes to the home page. Who he must know what happened in order to get the points? When he make an account he received any email to know that he will earn points with the first order? Generally i want to know what i can do with the referral link and how it works. Do you have any documentation for that?

Referee must be registered using the referral link after that he can visit the site as many times he want. First order will be marked as referral order.

Regards, MakeWebBetter

So we get the points when the first order is finished if i undestand? Btw i cant find this setting “Assign only referral purchase points” under “General” Settings”

Please make sure, the plugin you are using is purchased from the codecanyon and you are using the latest version of the plugin.

Regards MakeWebBetter

Hello, I am using woocommerce subscription with a subscription switching option. The card subtotal will be calculated based on prorate value during the upgrade. Most of the time the required points include decimal numbers. For eg: Customer Cart subtotal is 18$ and required point is 147.3 points (prorate). Ultimate points and reward system only allows to use 147 points. Which mean it doesn’t support decimal numbers like .3. I tried all the ways to make it work. Please help. THANK YOU.

Hi wpmarketo,

Thanks for purchasing our plugin,

It should not do like this, we need to check the issue so we request you to please mail us your issues at ticket@makewebbetter.com our team will check and provide you the solution asap.

Regards, MakeWebBetter

Hey! Does your plugin work with “Yith customize my account page” plugin? Will the user be able to see his points dashboard in his account page? I know for my subscription plugin, I had to add a shortcode to display the information. Is it the same? Thanks!

Hello,

Thanks for choosing our plugin!

As of now, our plugin is not compatible with the “Yith customize my account page” plugin, we need to check the compatibility possibilities with this plugin, for better help you can connect with us here. https://makewebbetter.com/submit-query/

Thanks Regards MakeWebBetter

Hello presale question. I have to organize my loyalty system with a specific scenario and I can’t find a way to do this if you can help me. https://prnt.sc/1jfgs0u So with 1euro spent you earn 5 points. When you reach 500 points you can redeem these points and get 4euro to spent in your purchase. You can redeem lets say 650 points only when you have (500,1000,1500,2000,3000,4000,5000 look the table) and get the earnings you can redeem base on the table. Can i implement this type of scenario from your plugin?

Hi,

Thanks for choosing our plugin!

For now, this functionality is not available in our plugin, and our plugin can’t provide such type of scenario. So I request you to please contact us at https://makewebbetter.com/submit-query/ so that we can help you in a much better way.

Thanks Regards MakeWebBetter

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